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IBM Skills Network Team

Collaboration is not just the act of working together. It goes beyond that. Through collaboration, you can accomplish much more than what you would if you worked alone. Having the skills to communicate with the people you are working with and being able to work as a team towards your goal are just some of the skills you will learn in this course to help you collaborate effectively in the workplace.

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Collaboration is not just the act of working together. It goes beyond that. Through collaboration, you can accomplish much more than what you would if you worked alone. Having the skills to communicate with the people you are working with and being able to work as a team towards your goal are just some of the skills you will learn in this course to help you collaborate effectively in the workplace.

In today's day and age, collaborating as a group does not just mean being able to see and communicate with each other in person, collaborations are done virtually all the time. This short course will teach you about some of the obstacles you may face while virtually collaborating with people and how to overcome these barriers with teamwork.

In order to collaborate successfully, you have to be able to recognize and apply different methods of communication. Collaborating involves working with other people, and when working with others you need to be able to understand their behaviors and how to effectively work together as a team in order to reach your goal.

This short course will help you develop the foundational soft skills to enhance the way you collaborate with your team, others in your company, business partners, and clients.

This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

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Syllabus

Collaborate Effectively
This module will help you to develop skills and behaviors required to enhance the way you collaborate with your team, colleagues, business partners, and clients.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches methods for navigating virtual collaboration, useful in a modern work environment
Provides a strong foundation for effective workplace collaboration
Develops foundational soft skills, which are highly relevant to workplace success
Complements other courses in the People and Soft Skills for Professional and Personal Success Specialization
Suitable for professionals and students seeking to enhance collaboration skills

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Collaborate Effectively for Professional Success with these activities:
Review Myers-Briggs Type Indicator (MBTI) and Team Dynamics
Refreshing your knowledge of the MBTI and team dynamics will help you better understand the course materials and how to apply them in real-world situations.
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Review elements and principles of collaboration
Reviewing the core theories and ideas that will be reinforced in this course will allow you to have a smoother learning experience.
Browse courses on Collaboration
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  • Consult old textbooks and lecture notes on collaboration and teamwork
  • Review the syllabus for previous courses that emphasized collaboration and teamwork.
  • Go online and look for articles that discuss collaboration in the workplace.
  • Meet with a peer and discuss key concepts surrounding collaboration.
Explore online tutorials on effective collaboration techniques
Enrich your theoretical understanding of collaboration by seeking out practical guidance from online tutorials.
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  • Identify reputable platforms or websites that offer tutorials on collaboration.
  • Select tutorials that align with the specific areas you want to improve in, such as communication or teamwork.
  • Follow the instructions and complete the exercises provided in the tutorials.
  • Reflect on your learnings and identify techniques you can apply in your own collaborations.
Eight other activities
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Practice Active Listening Exercises
Practicing active listening exercises will help you develop essential communication skills for effective collaboration.
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  • Find a partner and take turns speaking and listening for 5 minutes each.
  • Practice paraphrasing and summarizing what the other person says.
  • Identify verbal and non-verbal cues that indicate understanding.
Practice active listening
Active listening is a core soft skill for effective collaboration. This exercise will give you the chance to practice and improve your active listening skills.
Browse courses on Communication
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  • Find an online resource or tutorial on practicing active listening.
  • Identify a quiet space at home or the workplace where you can practice.
  • Listen and provide active feedback to a family member, friend, or peer as they talk about their day or a topic of interest.
Join a Virtual Study Group
Participating in a virtual study group will provide you with opportunities to discuss course materials, collaborate on projects, and receive feedback from peers.
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Engage in peer discussions on collaboration challenges and solutions
Gain valuable insights and perspectives by sharing experiences and learning from other students in the course.
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  • Connect with classmates through discussion forums or online platforms.
  • Initiate or participate in discussions on specific collaboration challenges you have encountered.
  • Share your own ideas and experiences, and actively listen to the perspectives of others.
  • Identify common themes and develop strategies for overcoming collaboration obstacles.
Attend a Communication Skills Workshop
Attending a communication skills workshop will enhance your ability to communicate effectively in collaborative settings.
Browse courses on Communication
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Participate in a Team-Based Collaboration Challenge
Participating in a team-based collaboration challenge will provide you with hands-on experience in collaborating and solving problems as a team.
Browse courses on Collaboration
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Create a Collaboration Resource Toolkit
Creating a collaboration resource toolkit will provide you with a valuable resource for accessing relevant materials and strategies for effective collaboration.
Browse courses on Collaboration
Show steps
  • Gather resources on various collaboration topics (e.g., communication, conflict resolution, team building).
  • Organize resources into a digital or physical toolkit.
  • Share the toolkit with your team or colleagues.
Mentor a Junior Colleague on Collaboration Skills
Mentoring a junior colleague on collaboration skills will reinforce your understanding of the concepts and help you develop leadership skills.
Browse courses on Collaboration
Show steps
  • Identify a junior colleague who would benefit from guidance on collaboration skills.
  • Meet regularly to discuss collaboration strategies and best practices.
  • Provide feedback and support to help the colleague develop their collaboration skills.

Career center

Learners who complete Collaborate Effectively for Professional Success will develop knowledge and skills that may be useful to these careers:
Program Manager
Program Managers are responsible for overseeing a group of projects. They work with Project Managers to ensure that projects are aligned with the organization's goals and objectives. This course will help Program Managers develop the skills they need to collaborate effectively with Project Managers and other stakeholders. The course will teach Program Managers how to communicate effectively, resolve conflict, and build consensus. It will also help Program Managers develop the skills they need to manage a team and lead it to success.
Business Analyst
Business Analysts are responsible for analyzing business needs and developing solutions to meet those needs. They work with a team of people to gather requirements, develop solutions, and implement change. This course will help Business Analysts develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Business Analysts how to communicate effectively, resolve conflict, and build consensus. It will also help Business Analysts develop the skills they need to manage a team and lead it to success.
Project Manager
Project Managers are responsible for planning, executing, and closing out projects. They work with a team of people to achieve a common goal. This course will help Project Managers develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Project Managers how to communicate effectively, resolve conflict, and build consensus. It will also help Project Managers develop the skills they need to manage a team and lead it to success.
Product Manager
Product Managers are responsible for managing the development and launch of new products. They work with a team of people to bring a product to market. This course will help Product Managers develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Product Managers how to communicate effectively, resolve conflict, and build consensus. It will also help Product Managers develop the skills they need to manage a team and lead it to success.
Consultant
Consultants work with clients to help them solve problems and improve their businesses. They work with a team of people to gather information, develop solutions, and implement change. This course will help Consultants develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Consultants how to communicate effectively, resolve conflict, and build consensus. It will also help Consultants develop the skills they need to manage a team and lead it to success.
Portfolio Manager
Portfolio Managers are responsible for managing a group of programs. They work with Program Managers to ensure that programs are aligned with the organization's goals and objectives. This course will help Portfolio Managers develop the skills they need to collaborate effectively with Program Managers and other stakeholders. The course will teach Portfolio Managers how to communicate effectively, resolve conflict, and build consensus. It will also help Portfolio Managers develop the skills they need to manage a team and lead it to success.
Product Coordinator
Product Coordinators are responsible for coordinating the activities of a product team. They work with the Product Manager to ensure that the product is completed on time, within budget, and to the required quality standards. This course will help Product Coordinators develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Product Coordinators how to communicate effectively, resolve conflict, and build consensus.
Project Coordinator
Project Coordinators are responsible for coordinating the activities of a project team. They work with the Project Manager to ensure that the project is completed on time, within budget, and to the required quality standards. This course will help Project Coordinators develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Project Coordinators how to communicate effectively, resolve conflict, and build consensus.
Program Coordinator
Program Coordinators are responsible for coordinating the activities of a program. They work with the Program Manager to ensure that the program is completed on time, within budget, and to the required quality standards. This course will help Program Coordinators develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Program Coordinators how to communicate effectively, resolve conflict, and build consensus.
Portfolio Coordinator
Portfolio Coordinators are responsible for coordinating the activities of a portfolio. They work with the Portfolio Manager to ensure that the portfolio is completed on time, within budget, and to the required quality standards. This course will help Portfolio Coordinators develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Portfolio Coordinators how to communicate effectively, resolve conflict, and build consensus.
User Experience Designer
User Experience Designers are responsible for designing the user interface for websites and other digital products. They work with a team of people to create a user interface that is easy to use, visually appealing, and effective. This course will help User Experience Designers develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach User Experience Designers how to communicate effectively, resolve conflict, and build consensus. It will also help User Experience Designers develop the skills they need to manage a team and lead it to success.
Technical Writer
Technical Writers are responsible for writing documentation for technical products and services. They work with a team of people to develop and deliver documentation that is clear, concise, and accurate. This course will help Technical Writers develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Technical Writers how to communicate effectively, resolve conflict, and build consensus. It will also help Technical Writers develop the skills they need to manage a team and lead it to success.
Web Developer
Web Developers are responsible for developing and maintaining websites. They work with a team of people to create websites that are functional, visually appealing, and easy to use. This course will help Web Developers develop the skills they need to collaborate effectively with their team and other stakeholders. The course will teach Web Developers how to communicate effectively, resolve conflict, and build consensus. It will also help Web Developers develop the skills they need to manage a team and lead it to success.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Collaborate Effectively for Professional Success.
Explores the key elements of a successful culture and provides insights into how to create a culture of collaboration and innovation.
Explores the concept of the Medici Effect and provides insights into how to create an environment that fosters collaboration and innovation.
Explores the dynamics of collective genius in innovation. It provides a framework for understanding the conditions that foster creativity, collaboration, and breakthrough ideas.
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Provides insights into human motivation, highlighting the importance of intrinsic motivation and autonomy. It offers perspectives on how to create work environments that foster collaboration and innovation.
Presents a parable about a dysfunctional team and explores the five dysfunctions that hinder team performance. It provides insights into the importance of trust, accountability, commitment, and results.

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