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IBM Skills Network Team
When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients.
Read more
When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients.
Read more
When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients.
In order to deliver good quality work you need to know how to do efficiently do research and how to deliver it. This short course will teach you exactly that, and even more skills that are essential to being able to deliver quality work. The course is designed to teach you how to do this using a five-step process.
The skills that this course teaches are fundamental skills that you will need in order to be successful in your professional life. The content you learn in this course will be applicable to your everyday work-life and will be a stepping stone in your path to success.
This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
Register for this course and see more details by visiting:
OpenCourser.com/course/ld0bz6/delivering
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What's inside
Syllabus
Delivering Quality Work with Agility
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores consistent performance, which is standard in professional life
Taught by IBM Skills Network Team, who are recognized for their expertise in productivity
Develops research and presentation skills, which are essential in professional settings
Examines delivering high-quality work, which is highly relevant to professional success
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Save Delivering Quality Work with Agility to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Delivering Quality Work with Agility with these
activities:
Review fundamentals of project management principles
Show steps
Reviewing the foundational concepts and principles of project management will strengthen your understanding of the course content.
Browse courses on
Project Management
Show steps
-
Read through your old notes or textbooks to refresh your memory on the topics covered in the course.
-
Take practice quizzes or mock exams to test your understanding of the material.
Watch online tutorials on project management tools and techniques
Show steps
Watching online tutorials will provide you with practical examples and hands-on guidance on using project management tools and techniques.
Browse courses on
Project Management Tools
Show steps
-
Search for online tutorials on platforms like YouTube or Coursera that cover project management tools and techniques.
-
Choose tutorials that align with your specific interests or areas where you need improvement.
-
Take notes during the tutorials to capture key concepts and best practices.
Complete practice exercises and assignments
Show steps
Practice exercises and assignments will reinforce your understanding of the course concepts and prepare you for real-world project management scenarios.
Show steps
-
Complete the practice exercises and assignments provided in the course.
-
Review the solutions and explanations provided by the instructor or platform.
One other activity
Expand to see all activities and additional details
Show all four activities
Develop a project plan for a hypothetical project
Show steps
Creating a project plan will allow you to apply the concepts learned in the course to a practical scenario, enhancing your understanding.
Browse courses on
Project Planning
Show steps
-
Identify a hypothetical project that you are interested in planning.
-
Define the project scope, objectives, and deliverables.
-
Create a work breakdown structure to outline the tasks involved in the project.
-
Develop a project schedule and identify dependencies between tasks.
-
Estimate the resources and budget required for the project.
Review fundamentals of project management principles
Show steps
Reviewing the foundational concepts and principles of project management will strengthen your understanding of the course content.
Browse courses on
Project Management
Show steps
Show steps
Show steps
- Read through your old notes or textbooks to refresh your memory on the topics covered in the course.
- Take practice quizzes or mock exams to test your understanding of the material.
Watch online tutorials on project management tools and techniques
Show steps
Watching online tutorials will provide you with practical examples and hands-on guidance on using project management tools and techniques.
Browse courses on
Project Management Tools
Show steps
Show steps
Show steps
- Search for online tutorials on platforms like YouTube or Coursera that cover project management tools and techniques.
- Choose tutorials that align with your specific interests or areas where you need improvement.
- Take notes during the tutorials to capture key concepts and best practices.
Complete practice exercises and assignments
Show steps
Practice exercises and assignments will reinforce your understanding of the course concepts and prepare you for real-world project management scenarios.
Show steps
Show steps
Show steps
- Complete the practice exercises and assignments provided in the course.
- Review the solutions and explanations provided by the instructor or platform.
One other activity
Expand to see all activities and additional details
Show all four activities
Develop a project plan for a hypothetical project
Show steps
Creating a project plan will allow you to apply the concepts learned in the course to a practical scenario, enhancing your understanding.
Browse courses on
Project Planning
Show steps
Show steps
Show steps
- Identify a hypothetical project that you are interested in planning.
- Define the project scope, objectives, and deliverables.
- Create a work breakdown structure to outline the tasks involved in the project.
- Develop a project schedule and identify dependencies between tasks.
- Estimate the resources and budget required for the project.
Career center
Learners who complete Delivering Quality Work with Agility will develop knowledge and skills
that may be useful to these careers:
Quality Control Manager
Quality Control Manager
A Quality Control Manager ensures that products and services meet quality standards. This course may be useful for Quality Control Managers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Quality Control Managers improve their quality control processes.
Risk Manager
Risk Manager
A Risk Manager identifies, assesses, and mitigates risks to a business. This course may be useful for Risk Managers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Risk Managers improve their risk management processes.
Auditor
Auditor
An Auditor examines and evaluates financial and operational records to ensure that they are accurate and compliant. This course may be useful for Auditors as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Auditors improve their auditing processes.
Technical Writer
Technical Writer
A Technical Writer creates user guides, technical manuals, and other documentation to help users understand and use products and services. This course may be useful for Technical Writers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Technical Writers improve their writing skills and produce high-quality documentation.
Compliance Officer
Compliance Officer
A Compliance Officer ensures that a business complies with all applicable laws and regulations. This course may be useful for Compliance Officers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Compliance Officers improve their compliance processes.
Quality Assurance Analyst
Quality Assurance Analyst
A Quality Assurance Analyst ensures that products and services meet quality standards. This course may be useful for Quality Assurance Analysts as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Quality Assurance Analysts improve their quality assurance processes.
Customer Service Manager
Customer Service Manager
A Customer Service Manager leads and manages a team of customer service representatives to provide excellent customer service. This course may be useful for Customer Service Managers as it teaches how to deliver quality work and experiences to clients. The five-step process taught in the course can help Customer Service Managers improve their customer service processes.
Data Analyst
Data Analyst
A Data Analyst collects, analyzes, and interprets data to help businesses make informed decisions. This course may be useful for Data Analysts as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Data Analysts improve their data analysis processes.
Operations Manager
Operations Manager
An Operations Manager plans, organizes, and executes operations to ensure that a business runs smoothly. This course may be useful for Operations Managers as it teaches how to deliver quality work and experiences to clients. The five-step process taught in the course can help Operations Managers improve their operations processes.
Project Manager
Project Manager
A Project Manager plans, organizes, and executes projects from start to finish, ensuring that they are completed on time, within budget, and to the required quality standards. This course may be useful for Project Managers as it teaches how to deliver quality work and experiences to clients. The five-step process taught in the course can help Project Managers ensure that their projects are successful.
Sales Manager
Sales Manager
A Sales Manager leads and manages a team of sales representatives to achieve sales goals. This course may be useful for Sales Managers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Sales Managers improve their sales processes.
Business Analyst
Business Analyst
A Business Analyst analyzes business needs and develops solutions to improve business processes. This course may be useful for Business Analysts as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Business Analysts improve their business analysis processes.
Software Engineer
Software Engineer
A Software Engineer designs, develops, and tests software applications. This course may be useful for Software Engineers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Software Engineers improve their software development processes.
Marketing Manager
Marketing Manager
A Marketing Manager plans and executes marketing campaigns to promote products and services. This course may be useful for Marketing Managers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Marketing Managers improve their marketing campaigns.
Product Manager
Product Manager
A Product Manager plans, develops, and launches products and services. This course may be useful for Product Managers as it teaches how to do efficient research and how to deliver quality work. The five-step process taught in the course can help Product Managers improve their product development processes.
For more career information including salaries, visit:
OpenCourser.com/course/ld0bz6/delivering
Reading list
We've selected 12 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Delivering Quality Work with Agility.
Provides a practical guide to building a successful startup. It covers topics such as customer development, product iteration, and business model innovation. This book valuable resource for anyone who wants to start their own business or learn more about lean startup principles.
Save
Novel that tells the story of a fictional IT team that is struggling to deliver quality software. The team learns about DevOps principles and practices and is able to improve their performance. This book valuable resource for anyone who wants to learn more about DevOps.
Save
Provides practical advice on how to work with legacy code. It covers topics such as refactoring, testing, and documentation. This book valuable resource for anyone who works with legacy code.
Save
Provides a catalog of design patterns, which are reusable solutions to commonly occurring problems in software design. This book valuable resource for anyone who wants to learn more about design patterns.
Classic work on software engineering. It covers topics such as the nature of software development, the challenges of managing software projects, and the importance of communication. This book valuable resource for anyone who wants to learn more about software engineering.
Save
Provides practical advice on how to build and manage productive teams. It covers topics such as team dynamics, motivation, and communication. This book valuable resource for anyone who wants to learn more about team management.
Provides a comprehensive overview of software testing. It covers topics such as test planning, test execution, and test reporting. This book valuable resource for anyone who wants to learn more about software testing.
Save
Provides a comprehensive overview of software engineering. It covers topics such as software development process, software design, and software testing. This book valuable resource for anyone who wants to learn more about software engineering.
Provides a practical guide to design patterns. It covers topics such as creational patterns, structural patterns, and behavioral patterns. This book valuable resource for anyone who wants to learn more about design patterns.
Save
Provides a comprehensive overview of agile software development. It covers topics such as agile principles, agile patterns, and agile practices. This book valuable resource for anyone who wants to learn more about agile software development.
Provides a code of conduct for professional programmers. It covers topics such as ethical hacking, integrity, and craftsmanship. This book valuable resource for anyone who wants to learn more about professional programming.
Provides a comprehensive overview of domain-driven design. It covers topics such as domain modeling, bounded contexts, and strategic design. This book valuable resource for anyone who wants to learn more about domain-driven design.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/ld0bz6/delivering
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2 hours
Level
Introductory
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IBM
Instructor
IBM Skills Network Team
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This course belongs to a
collection
called
People and Soft Skills for Professional and Personal Success. It's comprised of six courses:
Good to know
Explores consistent performance, which is standard in professional life
Taught by IBM Skills Network Team, who are recognized for their expertise in productivity
Develops research and presentation skills, which are essential in professional settings
Examines delivering high-quality work, which is highly relevant to professional success
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