Microsoft Teams Voice Engineer: Plan and Configure Direct Routing from Pluralsight

This course will teach you how to plan, design, and deploy Direct Routing to route calls outside the organization to the PSTN world using Microsoft certified SBCs.

Microsoft Teams as a Unified Communication Solution is incomplete without PSTN calling capabilities. As a Unified Communication and Collaboration expert, you are expected to plan, design and deploy the Direct Routing feature effectively not only to pass the MS-720 - Microsoft Teams Voice Engineer exam but also to discharge your job responsibilities as a Unified Communication Expert. In this course, Microsoft Teams Voice Engineer: Plan and Configure Direct Routing, you’ll learn how to route your organization’s calls to the PSTN world using the Direct Routing feature. First, you’ll explore the benefits of Direct Routing and what issues to consider when you plan Direct Routing. Next, you’ll discover how to deploy Direct Routing using the Teams Admin center and configure an SBC. Finally, you’ll learn how to deploy and maintain a Survivable Branch Appliance (SBA), Location Based Routing (LBR), on-network conferencing, gateway translation rules, and creating a validated emergency address. When you’ve finished this course, you’ll have the skills and knowledge of Microsoft Teams phone system needed to effectively deploy Direct Routing capabilities using SBCs for your organization needed to route the outside calls to PSTN.

What's inside

Syllabus

Course Overview

Plan and Design Direct Routing Call Flows

Implement SIP Trunking with Direct Routing

Extend a Direct Routing Infrastructure

Deploy and Maintain a Survivable Branch Appliance (SBA)

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines Direct Routing, which is standard in Microsoft Teams Voice Engineering

Taught by Naveed Tauhid, who is recognized in Microsoft Teams Voice Engineering

Develops skills in using Session Border Controllers (SBCs) for Direct Routing

Covers in-demand skills that align with industry needs

Emphasizes implementation and maintenance of Direct Routing

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Teams Voice Engineer: Plan and Configure Direct Routing with these activities:

Review Microsoft Teams Phone System Features

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Review the features and capabilities of Microsoft Teams Phone System to enhance your understanding of Direct Routing.

Browse courses on Microsoft Teams Phone System

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Explore Call Management Features
Review Collaboration and Conferencing Capabilities

Understanding of Microsoft Phone System Terminology

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Complete online tutorials to refresh your understanding of the concepts of Microsoft Phone System.

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Review Voice Routing and PSTN Architecture Concepts
Review Microsoft Phone System Components
Review SIP Trunking and Direct Routing Options

Set up a Microsoft Teams Lab Environment

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Compile virtual or physical lab environments to practice Direct Routing configuration and troubleshooting.

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Configure a Lab Environment for Microsoft Teams
Obtain SBC and PSTN Carrier Accounts

11 other activities

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Review foundations of Direct Routing

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Improve understanding of foundational concepts in Direct Routing, such as PSTN, SIP trunking, and SBCs, which are crucial for a successful Direct Routing deployment.

Browse courses on Unified Communications

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Review documentation on Microsoft Teams Direct Routing
Read articles and blog posts on Direct Routing
Watch videos on Direct Routing deployment and configuration

Deploy Direct Routing using Microsoft Teams Admin Center

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Gain hands-on experience in configuring Direct Routing with the Microsoft Teams Admin Center, reinforcing the understanding of SIP trunking and SBC setup.

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Follow a step-by-step tutorial on deploying Direct Routing using the Microsoft Teams Admin Center
Practice configuring SIP trunks and SBCs

Practice Configuring Direct Routing on Microsoft Teams

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Perform hands-on exercises to configure Direct Routing with Session Border Controllers (SBCs) on Microsoft Teams.

Browse courses on Microsoft Teams

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Create and Configure a Voice Routing Policy
Configure a Session Border Controller (SBC)
Test and Troubleshoot Direct Routing Configuration

Deploy a Direct Routing infrastructure using the Teams Admin center

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Provides hands-on practice in deploying a Direct Routing infrastructure, solidifying your understanding of the process.

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Create a new Direct Routing configuration in the Teams Admin center.
Configure your SBC according to the instructions provided by Microsoft.
Test your Direct Routing infrastructure by making a call from Teams to an external phone number.

Join a study group for Microsoft Teams Voice Engineering

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Collaborate with peers to discuss course concepts, share knowledge, and work through challenging topics, fostering a supportive learning environment and enhancing understanding.

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Connect with other students enrolled in the Microsoft Teams Voice Engineering course
Form or join a study group of 3-5 individuals
Establish regular meeting times and study sessions

Document Direct Routing Deployment Plan

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Create a written document outlining your Direct Routing deployment plan, including architecture, configuration, and testing procedures.

Browse courses on Direct Routing

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Design Direct Routing Architecture
Plan SBC Deployment and Configuration
Outline Testing Procedures

Create a Direct Routing deployment plan

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Demonstrate understanding of Direct Routing planning and design by creating a comprehensive deployment plan that outlines the steps, resources, and considerations for implementing Direct Routing in an organization.

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Identify business requirements and constraints
Design the Direct Routing topology
Select and configure SBCs

Contribute to the Microsoft Teams Voice Engineering community

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Engage with the Microsoft Teams Voice Engineering community by contributing to open-source projects, sharing knowledge, and collaborating with others to advance the field.

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Identify open-source projects related to Microsoft Teams Voice Engineering
Contribute to documentation, code, or other aspects of the project

Mentor Junior Engineers in Direct Routing

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Share your knowledge and expertise by mentoring junior engineers in implementing and troubleshooting Direct Routing.

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Identify and Reach Out to Mentees
Develop a Mentoring Plan

Attend a Microsoft Teams Voice Engineer workshop

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Immerse in a learning environment dedicated to Microsoft Teams Voice Engineering, gaining insights from experts, engaging in discussions, and experiencing hands-on labs to deepen understanding and skills.

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Research and find upcoming Microsoft Teams Voice Engineer workshops
Register for a workshop that aligns with your learning objectives

Participate in a Microsoft Teams Voice Engineering hackathon

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Challenge your knowledge and skills by participating in a hackathon focused on Microsoft Teams Voice Engineering, working in teams to solve real-world problems and showcase your abilities.

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Identify a Microsoft Teams Voice Engineering hackathon
Assemble a team with complementary skills
Develop and present an innovative solution

Career center

Learners who complete Microsoft Teams Voice Engineer: Plan and Configure Direct Routing will develop knowledge and skills that may be useful to these careers:

Network Architect

A Network Architect is responsible for the design, implementation, and maintenance of computer networks. They plan and implement network topologies, select and configure network hardware and software, and ensure that networks meet performance and security requirements. This course can help Network Architects by providing them with the knowledge and skills needed to plan, design, and deploy Direct Routing, a feature that allows Microsoft Teams users to make and receive calls to and from the PSTN. By completing this course, Network Architects can gain the skills needed to effectively implement and manage Direct Routing, ensuring that their organization's network is able to meet the needs of its users.

See salaries and explore the career path for Network Architect

Systems Engineer

A Systems Engineer is responsible for the planning, implementation, and maintenance of computer systems. They design and implement system architectures, select and configure hardware and software, and ensure that systems meet performance and security requirements. This course can help Systems Engineers by providing them with the knowledge and skills needed to plan, design, and deploy Direct Routing. By completing this course, Systems Engineers can gain the skills needed to effectively implement and manage Direct Routing, ensuring that their organization's systems are able to meet the needs of its users.

See salaries and explore the career path for Systems Engineer

Telecommunications Engineer

A Telecommunications Engineer is responsible for the planning, implementation, and maintenance of telecommunications networks. They design and implement network topologies, select and configure network hardware and software, and ensure that networks meet performance and security requirements. This course can help Telecommunications Engineers by providing them with the knowledge and skills needed to plan, design, and deploy Direct Routing. By completing this course, Telecommunications Engineers can gain the skills needed to effectively implement and manage Direct Routing, ensuring that their organization's networks are able to meet the needs of its users.

See salaries and explore the career path for Telecommunications Engineer

Unified Communications Engineer

A Unified Communications Engineer is responsible for the planning, implementation, and maintenance of unified communications systems. They design and implement system architectures, select and configure hardware and software, and ensure that systems meet performance and security requirements. This course can help Unified Communications Engineers by providing them with the knowledge and skills needed to plan, design, and deploy Direct Routing. By completing this course, Unified Communications Engineers can gain the skills needed to effectively implement and manage Direct Routing, ensuring that their organization's systems are able to meet the needs of its users.

See salaries and explore the career path for Unified Communications Engineer

VoIP Engineer

A VoIP Engineer is responsible for the planning, implementation, and maintenance of VoIP systems. They design and implement system architectures, select and configure hardware and software, and ensure that systems meet performance and security requirements. This course can help VoIP Engineers by providing them with the knowledge and skills needed to plan, design, and deploy Direct Routing. By completing this course, VoIP Engineers can gain the skills needed to effectively implement and manage Direct Routing, ensuring that their organization's systems are able to meet the needs of its users.

See salaries and explore the career path for VoIP Engineer

Network Administrator

A Network Administrator is responsible for the day-to-day operation and maintenance of computer networks. They monitor network performance, troubleshoot problems, and implement security measures. This course may be useful for Network Administrators by providing them with the knowledge and skills needed to manage Direct Routing. By completing this course, Network Administrators can gain the skills needed to effectively manage Direct Routing, ensuring that their organization's network is able to meet the needs of its users.

See salaries and explore the career path for Network Administrator

Systems Administrator

A Systems Administrator is responsible for the day-to-day operation and maintenance of computer systems. They monitor system performance, troubleshoot problems, and implement security measures. This course may be useful for Systems Administrators by providing them with the knowledge and skills needed to manage Direct Routing. By completing this course, Systems Administrators can gain the skills needed to effectively manage Direct Routing, ensuring that their organization's systems are able to meet the needs of its users.

See salaries and explore the career path for Systems Administrator

IT Manager

An IT Manager is responsible for the overall management of an organization's IT infrastructure. They plan and implement IT strategies, manage IT budgets, and ensure that IT systems meet the needs of the business. This course may be useful for IT Managers by providing them with the knowledge and skills needed to manage Direct Routing. By completing this course, IT Managers can gain the skills needed to effectively manage Direct Routing, ensuring that their organization's IT infrastructure is able to meet the needs of the business.

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IT Director

An IT Director is responsible for the overall leadership and management of an organization's IT department. They develop and implement IT strategies, manage IT budgets, and ensure that IT systems meet the needs of the business. This course may be useful for IT Directors by providing them with the knowledge and skills needed to manage Direct Routing. By completing this course, IT Directors can gain the skills needed to effectively manage Direct Routing, ensuring that their organization's IT infrastructure is able to meet the needs of the business.

See salaries and explore the career path for IT Director

CIO

A CIO is responsible for the overall leadership and management of an organization's IT department. They develop and implement IT strategies, manage IT budgets, and ensure that IT systems meet the needs of the business. This course may be useful for CIOs by providing them with the knowledge and skills needed to manage Direct Routing. By completing this course, CIOs can gain the skills needed to effectively manage Direct Routing, ensuring that their organization's IT infrastructure is able to meet the needs of the business.

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Cloud Architect

A Cloud Architect is responsible for the design and implementation of cloud computing solutions. They design and implement cloud architectures, select and configure cloud services, and ensure that cloud solutions meet performance and security requirements. This course may be useful for Cloud Architects by providing them with the knowledge and skills needed to plan, design, and deploy Direct Routing in a cloud environment. By completing this course, Cloud Architects can gain the skills needed to effectively implement and manage Direct Routing in the cloud.

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DevOps Engineer

A DevOps Engineer is responsible for the planning, implementation, and maintenance of software development and delivery processes. They design and implement DevOps pipelines, select and configure DevOps tools, and ensure that DevOps processes meet performance and security requirements. This course may be useful for DevOps Engineers by providing them with the knowledge and skills needed to manage Direct Routing in a DevOps environment. By completing this course, DevOps Engineers can gain the skills needed to effectively manage Direct Routing in DevOps.

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IT Consultant

An IT Consultant provides consulting services to organizations on the planning, implementation, and management of IT systems. They assess client needs, develop IT solutions, and recommend IT strategies. This course may be useful for IT Consultants by providing them with the knowledge and skills needed to advise clients on Direct Routing. By completing this course, IT Consultants can gain the skills needed to effectively advise clients on Direct Routing, ensuring that their clients' IT systems are able to meet the needs of their businesses.

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Network Security Engineer

A Network Security Engineer is responsible for the planning, implementation, and maintenance of network security systems. They design and implement network security architectures, select and configure network security devices, and ensure that network security systems meet performance and security requirements. This course may be useful for Network Security Engineers by providing them with the knowledge and skills needed to secure Direct Routing deployments. By completing this course, Network Security Engineers can gain the skills needed to effectively secure Direct Routing deployments, ensuring that their organization's networks are able to meet the needs of its users.

See salaries and explore the career path for Network Security Engineer

Telecommunications Analyst

A Telecommunications Analyst is responsible for the analysis of telecommunications systems and services. They research and analyze telecommunications technologies, develop telecommunications solutions, and recommend telecommunications strategies. This course may be useful for Telecommunications Analysts by providing them with the knowledge and skills needed to analyze Direct Routing deployments. By completing this course, Telecommunications Analysts can gain the skills needed to effectively analyze Direct Routing deployments, ensuring that their organization's telecommunications systems are able to meet the needs of its users.

See salaries and explore the career path for Telecommunications Analyst