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Developing a Google SRE Culture - 日本語版

Google Cloud Training

多くの IT 組織では、アジリティを求める開発者と、安定性を重視する運用担当者の間で、インセンティブが調整されていません。サイト信頼性エンジニアリング(SRE)は、Google が開発と運用の間のインセンティブを調整し、ミッション クリティカルな本番環境サポートを行う方法です。SRE の文化的および技術的手法を導入することで、ビジネスと IT の連携を改善できます。このコースでは、Google の SRE の主な手法を紹介し、SRE の組織的な導入を成功させるうえで IT リーダーとビジネス リーダーが果たす重要な役割について説明します。

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What's inside

Syllabus

「Developing a Google SRE Culture」について
このモジュールでは、コースの概要を示します。このコースが、SRE の文化を導入したいと考えている IT リーダーおよびビジネス リーダーにとって有益である理由と、各モジュールで取り上げるトピックについて説明します。
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DevOps、SRE、およびそれらの存在理由
このモジュールでは、DevOps の理念の構成要素、サイト信頼性エンジニアリングが存在するようになった理由、組織内で SRE を実践できる人と実践すべき人について説明します。
結果を考慮した SLO
このモジュールでは、組織にとっての SRE の価値に加えて、組織のサイロを減らすことと、失敗を普通のこととして受け入れることに関連する技術的基盤および文化的基盤について解説します。トピックには、誰も責めない事後分析、サービスレベル目標(SLO)、エラー バジェットという SRE の技術的手法と、責任を追及しないこと、心理的安全性、統一されたビジョン、コラボレーションとコミュニケーション、知識の共有という SRE の文化的手法が含まれます。
今日より明日をよくする
継続的な段階的テストと自動化は、SRE の文化で非常に重要です。このモジュールでは、継続的インテグレーション、継続的デリバリー、カナリア手法という SRE の技術的概念について解説します。これらの概念は、DevOps の柱「段階的に変更を実装すること」に関連しています。トイルと自動化の概念とともに、今年の作業を自動化する考え方について説明します。さらに、デザイン思考、プロトタイピング、変化を通じてチームをサポートする方法という SRE の文化的手法についても説明します。
ワークロードの調整
このモジュールでは、測定全般に関する SRE の手法、具体的には、信頼性とトイル、モニタリングの概念について説明します。また、目標設定、透明性、データドリブンの意思決定という文化的基盤についても解説します。
組織での SRE の採用
このモジュールでは、SRE の原則、手法、文化を導入するうえでの自分の組織の成熟度と準備度を評価して把握する方法について説明します。また、新しい SRE を雇用する際に求めるべきスキルの種類と、現在の従業員のスキルアップ方法についても説明します。最後に、SRE 組織の立ち上げについて考え始める際のアドバイスを提供し、SRE への取り組みを続けるなかで Google Cloud プロフェッショナル サービスのチームから得られる追加のサポートについてお知らせします。
最後の理解度チェック
この総合的な理解度チェックで、Google の SRE の技術的手法と文化的手法の全体的な理解度を確認しましょう。正解率 80% 以上で合格となります。コース修了証明書を受け取るには、この理解度チェックに合格する必要があります。

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
このコースは、SRE の原則を習得し、組織変革における IT リーダーとビジネス リーダーの重要な役割を理解したい IT リーダーとビジネス リーダーにとって最適です。
Google Cloud Training による指導で、信頼性の高いオンライン学習体験を提供します。
SRE の文化と技術的手法を学習することで、運用チームと開発チームのインセンティブ調整を実現し、実務環境を改善できます。

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Career center

Learners who complete Developing a Google SRE Culture - 日本語版 will develop knowledge and skills that may be useful to these careers:
Site Reliability Engineer
Site Reliability Engineers (SREs) are responsible for the reliability, performance, and availability of online services. They work with developers to design and implement systems that are both reliable and efficient. As an SRE, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
DevOps Engineer
DevOps Engineers are responsible for bridging the gap between development and operations teams. They work to ensure that software is developed, tested, and deployed efficiently and reliably. As a DevOps Engineer, you would use the skills you learn in this course to help your organization adopt DevOps practices. This course would provide you with a strong foundation in the technical and cultural practices of DevOps, which would be essential for success in this role.
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software applications. They work with a variety of technologies and programming languages to create software that meets the needs of their users. As a Software Engineer, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
System Administrator
System Administrators are responsible for managing and maintaining computer systems. They work to ensure that systems are up and running, and that they are secure and efficient. As a System Administrator, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Cloud Architect
Cloud Architects are responsible for designing and implementing cloud computing solutions. They work with customers to understand their business needs and to design solutions that meet those needs. As a Cloud Architect, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Data Analyst
Data Analysts are responsible for collecting, analyzing, and interpreting data. They work with stakeholders to identify and solve problems using data-driven insights. As a Data Analyst, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Product Manager
Product Managers are responsible for the development and launch of new products and services. They work with a variety of stakeholders to identify and meet customer needs. As a Product Manager, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Project Manager
Project Managers are responsible for planning, executing, and delivering projects. They work with stakeholders to identify and meet project goals. As a Project Manager, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Business Analyst
Business Analysts are responsible for identifying and analyzing business needs. They work with stakeholders to develop and implement solutions that meet those needs. As a Business Analyst, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Technical Writer
Technical Writers are responsible for creating documentation and other materials that explain technical concepts to users. They work with subject matter experts to gather information and to write clear and concise documentation. As a Technical Writer, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Quality Assurance Analyst
Quality Assurance Analysts are responsible for testing software and other products to ensure that they meet quality standards. They work with developers and other stakeholders to identify and fix bugs. As a Quality Assurance Analyst, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Network Administrator
Network Administrators are responsible for the maintenance and management of computer networks. They work with users and other stakeholders to ensure that networks are reliable and secure. As a Network Administrator, you may find the technical content of this course to be useful in your role. However, the cultural content of the course may not be as relevant.
IT Manager
IT Managers are responsible for the overall IT strategy and operations of an organization. They work with a variety of stakeholders to ensure that IT systems align with business goals. As an IT Manager, you would use the skills you learn in this course to help your organization adopt Google's SRE culture. This course would provide you with a strong foundation in the technical and cultural practices of SRE, which would be essential for success in this role.
Database Administrator
Database Administrators are responsible for the maintenance and management of databases. They work with developers and other stakeholders to ensure that databases are optimized for performance and security. As a Database Administrator, you may find the technical content of this course to be useful in your role. However, the cultural content of the course may not be as relevant.
Information Security Analyst
Information Security Analysts are responsible for protecting the confidentiality, integrity, and availability of information systems. They work with a variety of stakeholders to identify and mitigate security risks. As an Information Security Analyst, you may find the technical content of this course to be useful in your role. However, the cultural content of the course may not be as relevant.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Developing a Google SRE Culture - 日本語版.
This comprehensive text written by Google SRE engineers will reinforce and expand upon the concepts discussed in the course. Not only will this book provide background information on the technical and cultural foundations of SRE, it will also provide additional detail and examples based on Google's real-world experience in SRE.
This fictional tale contains practical information on key SRE concepts like SLOs, error budgets, and blameless autopsies. is not only insightful, but also easy to read and enjoyable.
Provides an introduction to DevOps principles and practices. It gives background on the topics covered in the course, and is accessible regardless of the reader's experience level with the material.
Offers an encyclopedic perspective on DevOps and SRE. It is primarily useful as a reference tool, as it covers a wide range of topics that go well beyond the scope of the course.
Emphasizes the importance of feedback and a culture of continuous learning in the workplace. It will provide additional background on the cultural aspects of SRE.
Draws on research from thousands of technology teams and companies. It will help readers understand the key factors that impact the performance of SRE and DevOps teams.
Provides a wide-ranging look at the software engineering practices used at Google. It will provide useful context for many of the SRE practices discussed in the course.
Provides an introduction to the Toyota Production System and lean manufacturing principles. It offers valuable insights for SRE and DevOps professionals who want to improve the efficiency and reliability of their systems.
Presents a simple but powerful framework for understanding and improving the performance of any organization. It is required reading for anyone who wants to learn more about systems thinking and process improvement.
Provides a step-by-step guide to building a successful startup using the lean startup methodology. It is valuable reading for anyone who wants to learn more about innovation and entrepreneurship.
Provides a practical guide to conducting effective retrospectives or reflection sessions. It valuable tool for SRE and DevOps teams who want to continually improve their practices.

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