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Dean Ellerby
This course will teach you how to successfully manage Windows devices throughout their lifecycle, including remote support, troubleshooting, and retirement.
Read more
This course will teach you how to successfully manage Windows devices throughout their lifecycle, including remote support, troubleshooting, and retirement.
Read more
This course will teach you how to successfully manage Windows devices throughout their lifecycle, including remote support, troubleshooting, and retirement.
In modern device management, it’s important for devices to be managed throughout their whole lifecycle. In this course, Support and Retire Windows Devices with Microsoft Intune, you’ll learn to complete the lifecycle by correctly supporting, troubleshooting, and retiring Windows devices with Microsoft Intune. First, you’ll explore support including how device actions can be used to remotely manage Windows devices. Next, you’ll discover how to report on managed devices. Finally, you’ll learn how to retire Windows devices to ensure they are no longer managed by your organization. When you’re finished with this course, you’ll have the skills and knowledge of how to support and retire Windows devices with Microsoft Intune.
Register for this course and see more details by visiting:
OpenCourser.com/course/6utmlb/support
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What's inside
Syllabus
Course Overview
Support and Troubleshooting
Reporting
Retiring Devices
Read more
Syllabus
Course Overview
Support and Troubleshooting
Reporting
Retiring Devices
Read more
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Examines device management throughout the device lifecycle, which is comprehensive and industry-aligned
Teaches skills and knowledge needed to support and troubleshoot Windows devices, which helps learners become more effective technicians
Taught by Dean Ellerby who are recognized for their work in Microsoft Intune, which adds credibility to the course
Covers retiring Windows devices, which is essential for organizations to securely manage their devices
Requires access to Microsoft Intune, which may pose a barrier for some learners
Save this course
Save Support and Retire Windows Devices with Microsoft Intune to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Support and Retire Windows Devices with Microsoft Intune with these
activities:
Explore Intune Documentation and Tutorials
Show steps
Gain a deeper understanding of Intune by exploring official documentation and guided tutorials.
Show steps
-
Visit the Microsoft Intune documentation website.
-
Search for specific topics related to device support and retirement.
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Follow step-by-step tutorials to reinforce your learning.
Participate in a Device Management Forum
Show steps
Engage with other learners and industry professionals to share knowledge and support.
Show steps
-
Join an online forum or discussion group dedicated to Microsoft Intune.
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Actively participate in discussions, share your experiences, and answer questions.
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Connect with other learners and potential mentors.
Perform Troubleshooting Drills
Show steps
Improve your ability to identify and resolve common Windows device issues.
Show steps
-
Identify common device issues and their symptoms.
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Practice troubleshooting techniques using simulated scenarios.
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Test your knowledge with practice quizzes.
Show all three activities
Explore Intune Documentation and Tutorials
Show steps
Gain a deeper understanding of Intune by exploring official documentation and guided tutorials.
Show steps
Show steps
Show steps
- Visit the Microsoft Intune documentation website.
- Search for specific topics related to device support and retirement.
- Follow step-by-step tutorials to reinforce your learning.
Participate in a Device Management Forum
Show steps
Engage with other learners and industry professionals to share knowledge and support.
Show steps
Show steps
Show steps
- Join an online forum or discussion group dedicated to Microsoft Intune.
- Actively participate in discussions, share your experiences, and answer questions.
- Connect with other learners and potential mentors.
Perform Troubleshooting Drills
Show steps
Improve your ability to identify and resolve common Windows device issues.
Show steps
Show steps
Show steps
- Identify common device issues and their symptoms.
- Practice troubleshooting techniques using simulated scenarios.
- Test your knowledge with practice quizzes.
Show all three activities
Career center
Learners who complete Support and Retire Windows Devices with Microsoft Intune will develop knowledge and skills
that may be useful to these careers:
Systems Administrator
Systems Administrator
Systems Administrators are responsible for managing and maintaining computer systems, including servers, desktops, and networks. This course, Support and Retire Windows Devices with Microsoft Intune, can be valuable for those aspiring to become Systems Administrators, as it provides essential knowledge and skills for supporting and troubleshooting Windows devices, which are widely used in enterprise environments. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain a competitive advantage in this role.
Desktop Support Technician
Desktop Support Technician
Desktop Support Technicians provide technical support to users of desktop computers and other devices. This course, Support and Retire Windows Devices with Microsoft Intune, can be highly beneficial for aspiring Desktop Support Technicians, as it offers practical guidance on supporting and troubleshooting Windows devices, a common responsibility in this role. By gaining proficiency in using Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively assist users and resolve technical issues.
IT Support Specialist
IT Support Specialist
IT Support Specialists provide technical support to users of computers and other devices. This course, Support and Retire Windows Devices with Microsoft Intune, can be beneficial for aspiring IT Support Specialists, as it focuses on supporting and troubleshooting Windows devices, a common task in this role. By gaining proficiency in using Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively assist users and resolve technical issues.
Help Desk Analyst
Help Desk Analyst
Help Desk Analysts provide technical support to users of computers and other devices. This course, Support and Retire Windows Devices with Microsoft Intune, can be beneficial for aspiring Help Desk Analysts, as it focuses on supporting and troubleshooting Windows devices, a common task in this role. By gaining proficiency in using Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively assist users and resolve technical issues.
IT Manager
IT Manager
IT Managers oversee the planning, implementation, and maintenance of computer systems and networks within an organization. This course, Support and Retire Windows Devices with Microsoft Intune, can be beneficial for aspiring IT Managers who wish to gain a deeper understanding of Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively lead and manage an IT team responsible for supporting Windows devices.
Network Administrator
Network Administrator
Network Administrators play an essential role in managing and troubleshooting computer networks, including those used in business and organizational settings. This course, Support and Retire Windows Devices with Microsoft Intune, can be of great value to aspiring Network Administrators, as it provides a strong foundation in supporting and troubleshooting Windows devices, which are commonly used in enterprise networks. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can develop the skills and knowledge needed to excel in this role.
Cloud Engineer
Cloud Engineer
Cloud Engineers design, implement, and manage cloud computing systems. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Cloud Engineers who wish to specialize in Microsoft Azure cloud services. By learning how to use Microsoft Intune to manage and troubleshoot Windows devices in the cloud, individuals can gain valuable skills and knowledge that can support their career growth in this field.
IT Consultant
IT Consultant
IT Consultants provide expert advice and guidance to businesses on technology-related issues. This course, Support and Retire Windows Devices with Microsoft Intune, may be useful for aspiring IT Consultants who wish to specialize in Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable skills and knowledge that can support their consulting practice in this area.
Computer Technician
Computer Technician
Computer Technicians install, maintain, and repair computers and other electronic devices. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Computer Technicians who wish to specialize in Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable skills and knowledge that can support their career growth in this field.
Network Engineer
Network Engineer
Network Engineers design, implement, and manage computer networks. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Network Engineers who wish to gain a deeper understanding of Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively manage and maintain networks that include Windows devices.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software applications. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Software Engineers who wish to specialize in developing or supporting software applications for Windows devices. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in software development for this platform.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. This course, Support and Retire Windows Devices with Microsoft Intune, may be useful for aspiring Data Analysts who wish to gain a deeper understanding of how data can be used to improve the management and support of Windows devices. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the types of data that can be collected and analyzed to optimize device performance and user experience.
Business Analyst
Business Analyst
Business Analysts identify and analyze business needs and develop solutions to improve business processes. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Business Analysts who wish to gain a deeper understanding of how technology can be used to support and improve business operations. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in implementing technology solutions within an organization.
Project Manager
Project Manager
Project Managers plan, execute, and close projects. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Project Managers who wish to gain a deeper understanding of how technology can be used to support and improve project management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in managing projects that involve technology.
Technical Writer
Technical Writer
Technical Writers create and maintain technical documentation, such as user manuals, white papers, and training materials. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Technical Writers who wish to gain a deeper understanding of how technology can be used to support and improve technical communication. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in creating technical documentation for technology products and services.
For more career information including salaries, visit:
OpenCourser.com/course/6utmlb/support
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Support and Retire Windows Devices with Microsoft Intune.
Save
Technical reference that provides a deep dive into the internals of Windows. It covers topics such as: Windows architecture, kernel, memory management, and networking.
Technical reference that provides a deep dive into the internals of Windows 10. It covers topics such as: Windows 10 architecture, kernel, memory management, and networking.
This cookbook provides real-world solutions to common problems encountered during Windows 10 deployment. It covers topics such as: OS installation, configuration management, driver management, and troubleshooting.
Save
Comprehensive guide to Microsoft Windows 10 administration for IT professionals. It covers topics such as: Windows 10 architecture, deployment, management, and security.
Save
Comprehensive guide to Windows 10 for IT professionals. It covers topics such as: Windows 10 architecture, deployment, management, and security.
Comprehensive guide to troubleshooting Windows 10 problems. It covers topics such as: system diagnostics, error messages, hardware issues, and software issues.
Provides a comprehensive overview of Windows 10 Group Policy. It covers topics such as: Group Policy architecture, planning, implementation, and troubleshooting.
Beginner's guide to PowerShell. It covers topics such as: PowerShell basics, scripting, and troubleshooting.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/6utmlb/support
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Time
53 hours
Level
Intermediate
Via
Pluralsight
Instructor
Dean Ellerby
Language
English
Good to know
Examines device management throughout the device lifecycle, which is comprehensive and industry-aligned
Teaches skills and knowledge needed to support and troubleshoot Windows devices, which helps learners become more effective technicians
Taught by Dean Ellerby who are recognized for their work in Microsoft Intune, which adds credibility to the course
Covers retiring Windows devices, which is essential for organizations to securely manage their devices
Requires access to Microsoft Intune, which may pose a barrier for some learners
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