OpenCourser brand icon
Sign in
Sorry, this page is no longer available
We may earn an affiliate commission when you visit our partners.
Course Discontinued We've found some alternatives for you:

Top Active Alternatives

Support and Retire Windows Devices with Microsoft Intune is no longer accepting new enrollments. We've matched the highest-rated active courses in this subject:

Read Reviews → Enroll Active
Read Reviews → Enroll Active
Read Reviews → Enroll Active
Pluralsight logo

Support and Retire Windows Devices with Microsoft Intune

Dean Ellerby

This course will teach you how to successfully manage Windows devices throughout their lifecycle, including remote support, troubleshooting, and retirement.

Read more

This course will teach you how to successfully manage Windows devices throughout their lifecycle, including remote support, troubleshooting, and retirement.

In modern device management, it’s important for devices to be managed throughout their whole lifecycle. In this course, Support and Retire Windows Devices with Microsoft Intune, you’ll learn to complete the lifecycle by correctly supporting, troubleshooting, and retiring Windows devices with Microsoft Intune. First, you’ll explore support including how device actions can be used to remotely manage Windows devices. Next, you’ll discover how to report on managed devices. Finally, you’ll learn how to retire Windows devices to ensure they are no longer managed by your organization. When you’re finished with this course, you’ll have the skills and knowledge of how to support and retire Windows devices with Microsoft Intune.

This course is no longer available. Find something similar by browsing:
Microsoft Intune Windows Devices Device Management Remote Support Troubleshooting Device Retirement

What's inside

Syllabus

Course Overview
Support and Troubleshooting
Reporting
Retiring Devices
Read more

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Examines device management throughout the device lifecycle, which is comprehensive and industry-aligned
Teaches skills and knowledge needed to support and troubleshoot Windows devices, which helps learners become more effective technicians
Taught by Dean Ellerby who are recognized for their work in Microsoft Intune, which adds credibility to the course
Covers retiring Windows devices, which is essential for organizations to securely manage their devices
Requires access to Microsoft Intune, which may pose a barrier for some learners

Save this course

Create your own learning path. Save this course to your list so you can find it easily later.
Save

Reviews summary

Microsoft intune device lifecycle management

According to learners, this course provides a highly practical and hands-on approach to managing Windows devices with Microsoft Intune across their full lifecycle, including remote support, troubleshooting, and retirement. Students frequently highlight the clear and concise explanations, coupled with helpful demonstrations, making complex topics digestible. The instructor's deep expertise is consistently praised, ensuring the content is up-to-date and relevant for current IT practices. While largely positive, some advanced users desired more in-depth coverage for complex scenarios, suggesting it's ideal for professionals new to Intune or those seeking a comprehensive overview.
Provides a solid foundation, especially for those new to Microsoft Intune.
"A solid introduction to supporting and retiring Windows devices with Intune."
"It's definitely geared more towards beginners or those looking for a refresher on the lifecycle aspects."
"As someone relatively new to Intune, I had to pause frequently and look up additional documentation."
"The pace was mostly good, but a few areas could benefit from more detailed explanations or examples for complete novices."
Benefits from clear delivery and a highly knowledgeable instructor.
"Excellent course! The material is presented in a clear, concise manner, making complex topics digestible."
"Good overview of Intune for device support. The course clarifies many aspects of managing devices remotely. The instructor is knowledgeable."
"The instructor's expertise shone through."
"The content is well-structured and easy to follow. I found the reporting section particularly insightful..."
Offers strong hands-on experience and real-world applicability.
"This course was exactly what I needed... The hands-on demonstrations were incredibly helpful..."
"The practical examples helped me apply the concepts immediately in my environment. Highly recommend for IT pros."
"The real-world scenarios and practical advice shared by the instructor made this invaluable."
"I gained insights into best practices for device actions and reporting that I hadn't considered before."
May not offer sufficient advanced detail for experienced Intune professionals.
"While it covers the essentials, I would have liked a bit more advanced troubleshooting scenarios..."
"My only minor critique is that some parts could have gone deeper into policy conflicts or more complex compliance scenarios..."
"Decent course, but if you're already familiar with Intune, you might find some sections repetitive."
"Perhaps a bit more on integrating with other Microsoft services would have been beneficial..."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Support and Retire Windows Devices with Microsoft Intune with these activities:
Explore Intune Documentation and Tutorials
Gain a deeper understanding of Intune by exploring official documentation and guided tutorials.
Show steps
  • Visit the Microsoft Intune documentation website.
  • Search for specific topics related to device support and retirement.
  • Follow step-by-step tutorials to reinforce your learning.
Participate in a Device Management Forum
Engage with other learners and industry professionals to share knowledge and support.
Show steps
  • Join an online forum or discussion group dedicated to Microsoft Intune.
  • Actively participate in discussions, share your experiences, and answer questions.
  • Connect with other learners and potential mentors.
Perform Troubleshooting Drills
Improve your ability to identify and resolve common Windows device issues.
Show steps
  • Identify common device issues and their symptoms.
  • Practice troubleshooting techniques using simulated scenarios.
  • Test your knowledge with practice quizzes.
Show all three activities

Career center

Learners who complete Support and Retire Windows Devices with Microsoft Intune will develop knowledge and skills that may be useful to these careers:
Systems Administrator
Systems Administrators are responsible for managing and maintaining computer systems, including servers, desktops, and networks. This course, Support and Retire Windows Devices with Microsoft Intune, can be valuable for those aspiring to become Systems Administrators, as it provides essential knowledge and skills for supporting and troubleshooting Windows devices, which are widely used in enterprise environments. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain a competitive advantage in this role.
See salaries and explore the career path for Systems Administrator
Desktop Support Technician
Desktop Support Technicians provide technical support to users of desktop computers and other devices. This course, Support and Retire Windows Devices with Microsoft Intune, can be highly beneficial for aspiring Desktop Support Technicians, as it offers practical guidance on supporting and troubleshooting Windows devices, a common responsibility in this role. By gaining proficiency in using Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively assist users and resolve technical issues.
See salaries and explore the career path for Desktop Support Technician
IT Support Specialist
IT Support Specialists provide technical support to users of computers and other devices. This course, Support and Retire Windows Devices with Microsoft Intune, can be beneficial for aspiring IT Support Specialists, as it focuses on supporting and troubleshooting Windows devices, a common task in this role. By gaining proficiency in using Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively assist users and resolve technical issues.
See salaries and explore the career path for IT Support Specialist
Help Desk Analyst
Help Desk Analysts provide technical support to users of computers and other devices. This course, Support and Retire Windows Devices with Microsoft Intune, can be beneficial for aspiring Help Desk Analysts, as it focuses on supporting and troubleshooting Windows devices, a common task in this role. By gaining proficiency in using Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively assist users and resolve technical issues.
See salaries and explore the career path for Help Desk Analyst
IT Manager
IT Managers oversee the planning, implementation, and maintenance of computer systems and networks within an organization. This course, Support and Retire Windows Devices with Microsoft Intune, can be beneficial for aspiring IT Managers who wish to gain a deeper understanding of Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively lead and manage an IT team responsible for supporting Windows devices.
See salaries and explore the career path for IT Manager
Network Administrator
Network Administrators play an essential role in managing and troubleshooting computer networks, including those used in business and organizational settings. This course, Support and Retire Windows Devices with Microsoft Intune, can be of great value to aspiring Network Administrators, as it provides a strong foundation in supporting and troubleshooting Windows devices, which are commonly used in enterprise networks. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can develop the skills and knowledge needed to excel in this role.
See salaries and explore the career path for Network Administrator
Cloud Engineer
Cloud Engineers design, implement, and manage cloud computing systems. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Cloud Engineers who wish to specialize in Microsoft Azure cloud services. By learning how to use Microsoft Intune to manage and troubleshoot Windows devices in the cloud, individuals can gain valuable skills and knowledge that can support their career growth in this field.
See salaries and explore the career path for Cloud Engineer
IT Consultant
IT Consultants provide expert advice and guidance to businesses on technology-related issues. This course, Support and Retire Windows Devices with Microsoft Intune, may be useful for aspiring IT Consultants who wish to specialize in Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable skills and knowledge that can support their consulting practice in this area.
See salaries and explore the career path for IT Consultant
Computer Technician
Computer Technicians install, maintain, and repair computers and other electronic devices. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Computer Technicians who wish to specialize in Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable skills and knowledge that can support their career growth in this field.
See salaries and explore the career path for Computer Technician
Network Engineer
Network Engineers design, implement, and manage computer networks. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Network Engineers who wish to gain a deeper understanding of Windows device management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can enhance their ability to effectively manage and maintain networks that include Windows devices.
See salaries and explore the career path for Network Engineer
Software Engineer
Software Engineers design, develop, and maintain software applications. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Software Engineers who wish to specialize in developing or supporting software applications for Windows devices. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in software development for this platform.
See salaries and explore the career path for Software Engineer
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. This course, Support and Retire Windows Devices with Microsoft Intune, may be useful for aspiring Data Analysts who wish to gain a deeper understanding of how data can be used to improve the management and support of Windows devices. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the types of data that can be collected and analyzed to optimize device performance and user experience.
See salaries and explore the career path for Data Analyst
Business Analyst
Business Analysts identify and analyze business needs and develop solutions to improve business processes. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Business Analysts who wish to gain a deeper understanding of how technology can be used to support and improve business operations. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in implementing technology solutions within an organization.
See salaries and explore the career path for Business Analyst
Project Manager
Project Managers plan, execute, and close projects. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Project Managers who wish to gain a deeper understanding of how technology can be used to support and improve project management. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in managing projects that involve technology.
See salaries and explore the career path for Project Manager
Technical Writer
Technical Writers create and maintain technical documentation, such as user manuals, white papers, and training materials. This course, Support and Retire Windows Devices with Microsoft Intune, may be helpful for aspiring Technical Writers who wish to gain a deeper understanding of how technology can be used to support and improve technical communication. By learning how to use Microsoft Intune to remotely manage and troubleshoot Windows devices, individuals can gain valuable insights into the challenges and considerations involved in creating technical documentation for technology products and services.
See salaries and explore the career path for Technical Writer

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Support and Retire Windows Devices with Microsoft Intune.
Cover image
Windows Internals
Save
Technical reference that provides a deep dive into the internals of Windows. It covers topics such as: Windows architecture, kernel, memory management, and networking.
Windows Internals: System architecture, processes,...
Paperback
$$
Windows Internals, Part 2 (Developer Reference)
Kindle Edition
$$
Windows Internals, Part 1: Covering Windows Server...
Paperback
$$
Windows Internals, Part 2 (Developer Reference)
Kindle Edition
$$
(Deutsch) Windows Internals: Band 1: Systemarchitektur,...
Kindle Edition
$$
Cover image
Windows Server 2016: Storage Solutions
Save
Technical reference that provides a deep dive into the internals of Windows 10. It covers topics such as: Windows 10 architecture, kernel, memory management, and networking.
Windows Server 2016: Storage Solutions: Tech...
Paperback
$$
Cover image
VMware vSphere PowerCLI Reference
Save
This cookbook provides real-world solutions to common problems encountered during Windows 10 deployment. It covers topics such as: OS installation, configuration management, driver management, and troubleshooting.
VMware vSphere PowerCLI Reference: Automating...
Paperback
$$
VMware vSphere PowerCLI Reference: Automating...
Kindle Edition
$$
Cover image
Project Silk
Save
Comprehensive guide to Microsoft Windows 10 administration for IT professionals. It covers topics such as: Windows 10 architecture, deployment, management, and security.
Project Silk: Client-Side Web Development for...
Paperback
$$
Project Silk (Microsoft patterns & practices)
Kindle Edition
$
Cover image
Catching Up to FTX
Save
Comprehensive guide to Windows 10 for IT professionals. It covers topics such as: Windows 10 architecture, deployment, management, and security.
Catching Up to FTX
Paperback
Check
Catching Up to FTX
Kindle Edition
Check
Cover image
Security Strategies in Windows Platforms and...
Save
Comprehensive guide to troubleshooting Windows 10 problems. It covers topics such as: system diagnostics, error messages, hardware issues, and software issues.
Security Strategies in Windows Platforms and...
Paperback
$$$
Navigate eBook for Security Strategies in Windows...
Paperback
$$$$
Security Strategies in Windows Platforms and...
Kindle Edition
$$$
Cover image
Exam Ref 70-341 Core Solutions of Microsoft...
Save
Provides a comprehensive overview of Windows 10 Group Policy. It covers topics such as: Group Policy architecture, planning, implementation, and troubleshooting.
Exam Ref 70-341 Core Solutions of Microsoft...
Paperback
Check
Exam Ref 70-341 Core Solutions of Microsoft...
Kindle Edition
Check
Cover image
Learn PowerShell Scripting in a Month of Lunches,...
Save
Beginner's guide to PowerShell. It covers topics such as: PowerShell basics, scripting, and troubleshooting.
Learn PowerShell Scripting in a Month of Lunches,...
Paperback
$$
Learn PowerShell Scripting in a Month of Lunches,...
Kindle Edition
$$

Share

Help others find this course page by sharing it with your friends and followers:
Facebook
LinkedIn
Reddit
X
Link
Email

Similar courses

Here are nine courses similar to Support and Retire Windows Devices with Microsoft Intune.
Mendix Advanced Workflows and Integrations
Most relevant
Monitoring and Troubleshooting Data Storage and Processing
Most relevant
Google Workspace: Device Management, Monitoring and...
Most relevant
Troubleshooting and Debugging Techniques
Most relevant
Operating Systems and You: Becoming a Power User
Most relevant
Mastering Microsoft Endpoint Manager and Intune
Most relevant
Cisco CCNA Packet Tracer Ultimate labs: CCNA 200-301 labs
Most relevant
Core 2: OS, Software, Security and Operational Procedures
Most relevant
How to Build a Computer from Scratch: The Complete Course
Most relevant

Pluralsight Buyer Protection & Guarantee

Verified partner policies & purchase protections

Enterprise Technology Platform
Free Trial & Audit

10-Day Free Trial

10-day free trial (up to 200 minutes of content) with access to the Skills video library and skill assessments. Cancel before day 10 to avoid automatic conversion.

Return & Refund Policy

Cancel Anytime (Non-Refundable Once Billed)

Cancel easily online anytime before the 10-day trial expires to prevent billing. Once subscription fees are paid, individual subscriptions are non-refundable (cancellation stops future renewals).

Buyer Protections

Verified Academic & Industry Partner

Skill IQ and Role IQ diagnostic benchmark assessments, hands-on lab environments, and curated learning paths designed by technology leaders.

Key Purchase Protections
10-day free trial on individual Skills plans
Skill IQ assessments to benchmark proficiency
Cancel anytime online before trial ends without fees
Hands-on interactive labs and enterprise-grade tech content
OpenCourser Verified Partner Policy details last reviewed: 2026-10-22
Course image
Time
53 hours
Level
Intermediate
Via
Pluralsight
Instructor
Dean Ellerby
Language
English
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Examines device management throughout the device lifecycle, which is comprehensive and industry-aligned
Teaches skills and knowledge needed to support and troubleshoot Windows devices, which helps learners become more effective technicians
Taught by Dean Ellerby who are recognized for their work in Microsoft Intune, which adds credibility to the course
Covers retiring Windows devices, which is essential for organizations to securely manage their devices
Requires access to Microsoft Intune, which may pose a barrier for some learners
Share this
Share to help others discover this course.
Facebook LinkedIn X Reddit Link Email
Begin learning today
This course is currently discontinued or unavailable. See active alternatives above.
Course Unavailable
Save for later
Add this course to your list. Find it anytime.
Save
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2025 OpenCourser