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In this course, Teams 101, we will explore the primary aspects of this modern workplace solution from Microsoft.

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In this course, Teams 101, we will explore the primary aspects of this modern workplace solution from Microsoft.

In this course, Teams 101, we will walk you through the important key feature points to Teams to ensure you can jump right in to this modern workplace solution from Microsoft.

Enroll now

What's inside

Syllabus

An Overview of Teams

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Introduces the Microsoft Teams collaboration platform, which is widely used in the workplace
Provides a comprehensive overview of the key features of Microsoft Teams, ensuring a smooth transition into using the platform

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Teams 101 with these activities:
Review Collaboration and Communication Techniques
Enhance your fundamental skills in communication and collaboration before starting the course.
Browse courses on Effective Communication
Show steps
  • Read articles and books on communication skills
  • Practice active listening and empathy
  • Attend a workshop or training on teamwork
Review Teams Features
Get a solid foundation by reviewing key features of Teams before the course starts.
Browse courses on Microsoft Teams
Show steps
  • Visit Microsoft's official Teams page
  • Explore the navigation and interface
  • Read through the provided documentation
Daily Teams Usage Exercises
Regularly practice using Teams to enhance your familiarity and comfort level.
Browse courses on Hands-on Activities
Show steps
  • Log into Teams daily
  • Send messages and make calls
  • Join and participate in meetings
  • Share and collaborate on files
  • Use additional features as needed
Three other activities
Expand to see all activities and additional details
Show all six activities
Team Collaboration Project Plan
Collaborate with a team to brainstorm and plan a project that will utilize Teams features.
Show steps
  • Form a team
  • Brainstorm project ideas
  • Develop a project plan
  • Assign roles and responsibilities
  • Present your plan to the class
Contribute to the Teams UserVoice Forum
Engage with the Teams community and contribute your insights to improve the platform.
Browse courses on User Feedback
Show steps
  • Create a UserVoice account
  • Join the Teams UserVoice forum
  • Submit a feedback request
  • Participate in discussions and vote on ideas
  • Provide additional feedback to Microsoft
Develop a Teams Implementation Plan
Apply your knowledge by creating a plan for implementing Teams in a real-world scenario.
Browse courses on Project Management
Show steps
  • Research and gather requirements
  • Develop a deployment strategy
  • Create a communication and training plan
  • Implement and monitor the plan
  • Document and evaluate the project

Career center

Learners who complete Teams 101 will develop knowledge and skills that may be useful to these careers:
Marketing Manager
Marketing Managers are responsible for planning and executing marketing campaigns. They work with a variety of stakeholders to ensure that marketing campaigns are effective and achieve the desired results. The Teams 101 course can help Marketing Managers by providing them with the skills and knowledge they need to effectively plan and execute marketing campaigns.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They work with a variety of stakeholders to ensure that projects are completed on time, within budget, and to the required quality standards. The Teams 101 course can help Project Managers by providing them with the skills and knowledge they need to effectively manage projects and collaborate with stakeholders.
Business Analyst
Business Analysts are responsible for analyzing business processes and systems. They work with a variety of stakeholders to identify and solve business problems. The Teams 101 course can help Business Analysts by providing them with the skills and knowledge they need to effectively analyze business processes and systems.
Data Analyst
Data Analysts are responsible for collecting, analyzing, and interpreting data. They work with a variety of stakeholders to identify and solve business problems. The Teams 101 course can help Data Analysts by providing them with the skills and knowledge they need to effectively collect, analyze, and interpret data.
Database Administrator
Database Administrators are responsible for managing and maintaining databases. They work with a variety of stakeholders to ensure that databases are reliable, efficient, and secure. The Teams 101 course can help Database Administrators by providing them with the skills and knowledge they need to effectively manage and maintain databases.
Product Manager
Product Managers are responsible for planning, developing, and launching products. They work with a variety of stakeholders to ensure that products meet the needs of users and are of high quality. The Teams 101 course can help Product Managers by providing them with the skills and knowledge they need to effectively plan, develop, and launch products.
Instructional Designer
Instructional Designers are responsible for designing and developing educational materials. They work with a variety of stakeholders to ensure that educational materials are effective and engaging. The Teams 101 course can help Instructional Designers by providing them with the skills and knowledge they need to effectively design and develop educational materials.
Technical Writer
Technical Writers are responsible for writing technical documentation, such as user manuals, white papers, and training materials. They work with a variety of stakeholders to ensure that technical documentation is clear, concise, and accurate. The Teams 101 course can help Technical Writers by providing them with the skills and knowledge they need to effectively write technical documentation.
Customer Success Manager
Customer Success Managers are responsible for helping customers get the most out of a company's products or services. They also work to build relationships with customers and ensure that they are satisfied with their experience. The Teams 101 course can help Customer Success Managers by providing them with the skills and knowledge they need to effectively manage customer relationships and ensure customer satisfaction.
UX Designer
UX Designers are responsible for designing the user experience of products and services. They work with a variety of stakeholders to ensure that products and services are easy to use and enjoyable to use. The Teams 101 course can help UX Designers by providing them with the skills and knowledge they need to effectively design user experiences.
Software Developer
Software Developers are responsible for designing, developing, and maintaining software applications. They work with a variety of stakeholders to ensure that software applications meet the needs of users and are of high quality. The Teams 101 course can help Software Developers by providing them with the skills and knowledge they need to effectively develop software applications.
IT Support Specialist
IT Support Specialists provide technical support to users, both within and outside of an organization. They help users with a variety of issues, such as hardware and software problems, network connectivity issues, and security issues. The Teams 101 course can help IT Support Specialists by providing them with the skills and knowledge they need to effectively troubleshoot and resolve technical issues.
Quality Assurance Analyst
Quality Assurance Analysts are responsible for testing software applications and systems to ensure that they are free of defects. They work with a variety of stakeholders to ensure that software applications and systems meet the required quality standards. The Teams 101 course can help Quality Assurance Analysts by providing them with the skills and knowledge they need to effectively test software applications and systems.
UI Designer
UI Designers are responsible for designing the user interface of products and services. They work with a variety of stakeholders to ensure that products and services are visually appealing and easy to use. The Teams 101 course can help UI Designers by providing them with the skills and knowledge they need to effectively design user interfaces.
Salesforce Administrator
Salesforce Administrators are responsible for managing and maintaining Salesforce, a customer relationship management (CRM) software. They also work with users to ensure that they are using Salesforce effectively. The Teams 101 course can help Salesforce Administrators by providing them with the skills and knowledge they need to effectively manage Salesforce and support users. The course can be particularly useful for Salesforce Administrators who are new to the role or who are looking to improve their skills.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Teams 101.
The ultimate guide to Microsoft Teams, covering everything you need to know about the platform. It's an essential resource for users who want to get the most out of Teams.
A comprehensive guide to Microsoft Teams, covering all aspects of the platform. It's an excellent resource for users who want to learn everything there is to know about Teams.
An in-depth guide to Microsoft Teams, delving into its advanced features, customization options, and integration with other Microsoft products. Suitable for experienced Teams users or those seeking a deeper understanding.
A guide to using Microsoft Teams for advanced users. It covers topics such as customization, automation, and development.
Designed for developers who want to extend and customize Microsoft Teams. Provides guidance on building apps, integrating with APIs, and creating bots.
A guide to using Microsoft Teams in a business setting. It covers topics such as team communication, project management, and customer relationship management.
Provides a practical approach to using Microsoft Teams in the workplace. Covers collaboration strategies, tips for effective communication, and best practices for managing teams.
Provides a more in-depth look at Microsoft Teams, covering advanced features and functionalities. It valuable resource for users who want to get the most out of Teams.
A technical guide to Microsoft Teams for IT professionals. It covers topics such as deployment, configuration, and troubleshooting.

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