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Tobias Kretschmer

Advanced Competitive Strategy will introduce new topics and modules with even more real world examples and opportunities for student interaction than in the previous course Competitive Strategy (https://www.coursera.org/learn/competitivestrategy).

In Advanced Competitive Strategy, we will look at how companies can build up and maintain their customer base by increasing switching costs and facilitating strategic customer lock-ins. We will find out how firms can increase their profits by pursuing suitable price discrimination and product differentiation strategies.

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Advanced Competitive Strategy will introduce new topics and modules with even more real world examples and opportunities for student interaction than in the previous course Competitive Strategy (https://www.coursera.org/learn/competitivestrategy).

In Advanced Competitive Strategy, we will look at how companies can build up and maintain their customer base by increasing switching costs and facilitating strategic customer lock-ins. We will find out how firms can increase their profits by pursuing suitable price discrimination and product differentiation strategies.

We will look at examples of what is acceptable behavior under the premises of EU competition and US antitrust policies and discover exciting ways of how companies can increase their returns by strategically making use of network effects and economies of size. We will further intensify our newly acquired knowledge about network effects and discuss strategies that are explicitly tailored to network markets.

We will analyze the workings of mergers and acquisitions and, moreover, support you in considering alternative strategies that can help companies grow organically.

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What's inside

Syllabus

Maintaining your Customer Base
In this module we will look at strategies that can help us maintain our customer base. For this, we will take an analytical approach that helps us understand the point at which our customers will switch to a competitors and the amount of money a competitor is willing to spend to acquire our customers. Based on this understanding, we will derive applicable strategies that can help us lock in our customers strategically. We will do this by keeping in mind that also customers may apply their own strategies to avoid lock in and further, that our competitors will seek to apply strategies in the pursuit of making our customers theirs.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores business practices, which is standard in industry
Develops strategic approaches to competition, which are core skills for business leaders
Taught by Tobias Kretschmer, who is recognized for their work in economic studies
Examines competitive strategy, which is highly relevant for business growth
Covers case studies, which adds color to other business courses
Advises students to take Competitive Strategy first, as a prerequisite

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Reviews summary

Practical frameworks for business strategy

According to learners, this course offers practical frameworks and real-world examples crucial for understanding competitive strategy. Many found the explanations of concepts like customer lock-in, price discrimination, and network effects to be very clear and easy to understand. While some students with extensive prior experience felt the content was not truly 'advanced' as the title suggests and might be better suited for intermediate learners, the majority appreciated the clarity of the lectures and the usefulness of the strategic tools presented. The course is generally seen as providing a solid foundation or refresher in key strategic areas applicable to professional contexts.
Good for overview or refresher.
"This course provided a solid foundation in key competitive strategy areas."
"It served as an excellent refresher for me on core strategic concepts I hadn't revisited in a while."
"If you need a structured overview of modern competitive strategy, this is a great place to start."
Lectures are well-delivered.
"The professor is very clear and engaging in his delivery, making the lectures easy to follow."
"I liked the instructor's teaching style; he presented the material logically."
"The explanations by the instructor were a highlight of the course for me."
Complex topics explained simply.
"The instructor explained difficult concepts like price discrimination and network effects in a very clear and digestible way."
"I appreciated how well the lectures were structured and how the professor simplified complex strategic ideas."
"Despite the 'advanced' title, the material was presented clearly, making it accessible."
Learn strategies you can apply.
"I gained practical insights that I can immediately apply in my role as a business analyst."
"The frameworks and examples were highly relevant and provided actionable strategies for real-world competitive scenarios."
"This course gave me practical tools I could start using right away, not just academic theory."
Maybe too basic for some experts.
"As someone with significant prior experience in strategy, I found the content to be more intermediate than 'advanced'."
"The course is good, but if you're looking for cutting-edge or deeply complex strategy, this might feel a bit basic."
"I expected more depth and advanced techniques given the course title."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Advanced Competitive Strategy with these activities:
Review the concept of switching costs
Review the concept of switching costs and how it affects customer retention to build a strong foundation for learning about maintaining your customer base.
Browse courses on Customer Retention
Show steps
  • Read the introductory section of the module on Maintaining your Customer Base.
  • Take notes on the key points about switching costs and their impact on customer retention.
  • Complete the practice exercises at the end of the section.
Practice calculating switching costs
Engage in practice drills to solidify your understanding of calculating switching costs and its implications for strategic customer lock-ins.
Show steps
  • Gather data on customer churn rates, acquisition costs, and customer lifetime value.
  • Use the formula provided in the module to calculate switching costs for different customer segments.
  • Analyze the results and draw conclusions about the impact of switching costs on customer retention.
Mentor a junior student or peer on the fundamentals of competitive strategy
Share your knowledge and skills by mentoring others, reinforcing your understanding of competitive strategy and enhancing your communication abilities.
Show steps
  • Identify a junior student or peer who is interested in learning about competitive strategy.
  • Establish regular meeting times to provide guidance and support.
  • Review key concepts and case studies together.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Attend a workshop on price discrimination strategies
Participate in a workshop to gain practical insights and real-world examples of effective price discrimination strategies.
Show steps
  • Identify workshops or industry events that focus on price discrimination strategies.
  • Register for and attend the workshop.
  • Actively participate in the workshop and take notes on key concepts and best practices.
Explore case studies on strategic customer lock-ins
Examine real-world examples to deepen your understanding of how companies successfully implement strategic customer lock-ins.
Show steps
  • Identify case studies of companies that have successfully implemented strategic customer lock-ins.
  • Analyze the strategies used by these companies to lock in customers.
  • Evaluate the effectiveness of these strategies and identify key lessons learned.
Participate in a peer-led discussion group on mergers and acquisitions
Engage in discussions with peers to exchange insights and perspectives on complex topics like mergers and acquisitions, deepening your understanding of the strategies involved.
Show steps
  • Identify a peer group or study buddy to collaborate with.
  • Establish regular meeting times to discuss key concepts and case studies.
  • Take turns leading the discussion and presenting your findings.
  • Critically analyze different perspectives and challenge each other's assumptions.
Develop a presentation on the legal and ethical implications of EU competition and US antitrust policies
Create a comprehensive presentation to showcase your understanding of the legal and ethical boundaries of competition and antitrust laws, which will aid in your comprehension of competition in network markets.
Show steps
  • Research EU competition and US antitrust policies and their implications for businesses.
  • Identify case studies of companies that have faced legal challenges related to competition law.
  • Develop a presentation that outlines the key legal and ethical considerations for businesses in these markets.
  • Present your findings to your peers or a relevant audience.
Contribute to open-source projects related to network effects
Make valuable contributions to open-source projects in the field of network effects to gain hands-on experience and expand your knowledge beyond the classroom.
Show steps
  • Identify open-source projects related to network effects.
  • Review the project documentation and codebase.
  • Identify areas where you can contribute your skills and knowledge.
  • Make a pull request to the project with your proposed changes.
  • Collaborate with other contributors to refine your work.

Career center

Learners who complete Advanced Competitive Strategy will develop knowledge and skills that may be useful to these careers:
Chief Executive Officer
A Chief Executive Officer is responsible for the overall management of a company. This course can help Chief Executive Officers build a strong foundation in competitive strategy, which is essential for developing effective strategies that can help businesses achieve their strategic goals. The course covers topics such as strategic planning, market analysis, and financial analysis, which are all essential for developing successful business strategies.
Chief Operating Officer
A Chief Operating Officer is responsible for the day-to-day operations of a company. This course can help Chief Operating Officers build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their operational goals. The course covers topics such as operations management, process improvement, and supply chain management, which are all essential for developing successful operational strategies.
Corporate Development Manager
A Corporate Development Manager is responsible for developing and executing corporate strategies. This course can help Corporate Development Managers build a strong foundation in competitive strategy, which is essential for developing effective strategies that can help businesses achieve their strategic goals. The course covers topics such as strategic planning, market analysis, and financial analysis, which are all essential for developing successful corporate strategies.
Strategy Consultant
A Strategy Consultant is responsible for providing advice to businesses on how to achieve their strategic goals. This course can help Strategy Consultants build a strong foundation in competitive strategy, which is essential for developing effective strategies that can help businesses succeed. The course covers topics such as strategic planning, market analysis, and financial analysis, which are all essential for developing successful business strategies.
Competitive Intelligence Analyst
A Competitive Intelligence Analyst is responsible for collecting and analyzing data about competitors. This course can help Competitive Intelligence Analysts build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their competitive goals. The course covers topics such as competitive intelligence, industry analysis, and SWOT analysis, which are all essential for developing successful competitive intelligence strategies.
Venture Capitalist
A Venture Capitalist is responsible for investing in early-stage companies. This course can help Venture Capitalists build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their growth goals. The course covers topics such as venture capital investing, seed funding, and Series A funding, which are all essential for developing successful venture capital investment strategies.
Market Research Analyst
A Market Research Analyst is responsible for collecting and analyzing data about markets and customers. This course can help Market Research Analysts build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their marketing goals. The course covers topics such as market research, customer segmentation, and competitive analysis, which are all essential for developing successful marketing strategies.
Chief Financial Officer
A Chief Financial Officer is responsible for the financial management of a company. This course can help Chief Financial Officers build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their financial goals. The course covers topics such as financial analysis, budgeting, and capital raising, which are all essential for developing successful financial strategies.
Chief Marketing Officer
A Chief Marketing Officer is responsible for the marketing and sales of a company's products or services. This course can help Chief Marketing Officers build a strong foundation in competitive strategy, which is essential for developing effective marketing campaigns that can reach and engage target audiences. The course covers topics such as marketing management, brand management, and digital marketing, which are all essential for developing successful marketing strategies.
Marketing Manager
A Marketing Manager is responsible for developing and executing marketing campaigns that promote a company's products or services. This course can help Marketing Managers build a strong foundation in competitive strategy, which is essential for developing effective marketing campaigns that can reach and engage target audiences. The course covers topics such as customer behavior, market analysis, and pricing strategies, which are all essential for developing successful marketing campaigns.
Chief Technology Officer
A Chief Technology Officer is responsible for the technology and innovation of a company. This course can help Chief Technology Officers build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their technology goals. The course covers topics such as technology management, innovation management, and product development, which are all essential for developing successful technology strategies.
Product Manager
A Product Manager is responsible for managing the development and launch of new products. This course can help Product Managers build a strong foundation in competitive strategy, which is essential for developing products that meet the needs of target markets. The course covers topics such as product development, market research, and pricing strategies, which are all essential for developing successful products.
Business Analyst
A Business Analyst is responsible for analyzing business processes and identifying opportunities for improvement. This course can help Business Analysts build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their goals. The course covers topics such as industry analysis, competitive analysis, and SWOT analysis, which are all essential for developing effective business strategies.
Investment Banker
An Investment Banker is responsible for providing advice to businesses on mergers and acquisitions, capital raising, and other financial transactions. This course can help Investment Bankers build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their financial goals. The course covers topics such as financial analysis, valuation, and mergers and acquisitions, which are all essential for developing successful financial strategies.
Private Equity Investor
A Private Equity Investor is responsible for investing in private companies. This course can help Private Equity Investors build a strong foundation in competitive strategy, which is essential for understanding the competitive landscape and developing strategies that can help businesses achieve their growth goals. The course covers topics such as private equity investing, venture capital, and leveraged buyouts, which are all essential for developing successful private equity investment strategies.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Advanced Competitive Strategy.
Provides a practical guide to the Lean Startup methodology, which process for developing and testing new products and services quickly and efficiently.
Provides an optimistic view of the future of humanity, arguing that we are making progress on a wide range of fronts.
Explains why large, successful companies often fail to innovate and are disrupted by smaller, more nimble competitors.
Explores the science of habit formation and provides insights into how we can change our habits for the better.
This ancient Chinese military treatise provides insights into strategy and competition that are still relevant today.
This classic work on political power provides insights into the ruthless nature of competition.

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