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Amalia B. Stephens
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
By the end of this lesson, you will be able to review video conferencing scenarios.
Register for this course and see more details by visiting:
OpenCourser.com/course/85lck0/lesson
What's inside
Syllabus
Lesson | Video Conferencing: Face to Face but Online
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to review video conferencing scenarios.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores video conferencing scenarios, which is a professional skill
Taught by Amalia B. Stephens, who are recognized for their work in teaching English
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Reviews summary
Useful, basic video conferencing guide
Learners say this course is useful and easy to follow with practical tips that can be immediately applied in their online classes. The course is also practical and basic. However, the course does not provide a certificate of completion.
This course is full of practical tips for video conferencing.
"great help, notices"
"Useful!"
"Short, basic and pointed."
This course does not provide a certificate of completion.
"i cant get certificate"
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Lesson | Video Conferencing: Face to Face but Online with these
activities:
Review soft skills for effective video conferencing
Show steps
Refreshes foundational soft skills essential for successful virtual interactions, ensuring effective communication and collaboration during video conferences.
Browse courses on
Communication Skills
Show steps
-
Review materials on active listening, empathy, and nonverbal cues.
-
Practice expressing oneself clearly and concisely in a virtual setting.
-
Reflect on ways to engage and interact effectively with others during video calls.
Review types of video conferencing systems
Show steps
Reinforces foundational knowledge on various video conferencing tools for optimal performance during virtual meetings.
Browse courses on
Video Conferencing
Show steps
-
Identify and research different video conferencing systems.
-
Compare and contrast their features, functionalities, and compatibility requirements.
-
Review system-specific tutorials or documentation for a deeper understanding.
Join and navigate video conferencing platforms
Show steps
Develops proficiency in using video conferencing platforms, enabling effective participation and engagement during virtual meetings.
Show steps
-
Create accounts on different video conferencing platforms.
-
Join virtual meetings as a participant.
-
Familiarize yourself with platform navigation, controls, and settings.
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Practice Active Listening in Video Calls
Show steps
Active listening helps ensure you fully understand and contribute effectively in video conference conversations.
Browse courses on
Active Listening
Show steps
-
Find a partner to role-play a video conference scenario.
-
Take turns asking and answering questions, practicing paraphrasing and summarizing to demonstrate active listening.
-
Reflect on the experience and identify areas for improvement.
Conduct mock video conferences
Show steps
Provides practical experience in hosting and participating in virtual meetings, fostering confidence and competence in professional settings.
Show steps
-
Identify a scenario or topic for the mock video conference.
-
Prepare an agenda or outline to guide the discussion.
-
Host a virtual meeting with peers or colleagues.
-
Role-play different participants to simulate real-world scenarios.
Role Play: Troubleshooting Common Video Conferencing Issues
Show steps
Prepare for potential technical issues by practicing troubleshooting common video conferencing problems.
Browse courses on
Troubleshooting
Show steps
-
Identify a list of common video conferencing issues (e.g., audio feedback, frozen screen).
-
Work with a partner to role-play scenarios where these issues occur.
-
Develop a troubleshooting plan for each issue.
Participate in online video conferencing discussions
Show steps
Enhances communication and collaboration skills by engaging with peers in virtual discussions, fostering active learning and peer support.
Show steps
-
Join online discussion forums or study groups related to video conferencing.
-
Participate in discussions by sharing experiences, insights, and asking questions.
-
Provide constructive feedback and support to other participants.
Compile a list of resources on video conferencing best practices
Show steps
Organizes and synthesizes knowledge by creating a comprehensive resource guide, enhancing understanding of best practices and industry standards for video conferencing.
Show steps
-
Gather articles, videos, and other materials on video conferencing best practices.
-
Review and curate the resources, selecting the most relevant and valuable content.
-
Organize the resources into a coherent and accessible format.
Create a video tutorial on video conferencing etiquette
Show steps
Solidifies understanding of professional etiquette in virtual meetings by creating a comprehensive guide for others, demonstrating mastery of the subject matter.
Show steps
-
Research and gather information on video conferencing etiquette best practices.
-
Develop an outline for the video tutorial.
-
Record and edit the video, ensuring clear and concise communication.
-
Share the video tutorial with peers, colleagues, or a wider audience.
Contribute to open-source video conferencing platforms
Show steps
Further deepens understanding of video conferencing technology by actively participating in and contributing to the advancement of open-source platforms.
Show steps
-
Identify open-source video conferencing projects that align with your interests.
-
Study the project documentation and codebase to understand the platform.
-
Contribute code, bug reports, or improvements to the project.
-
Engage with the community of developers and contributors.
Review soft skills for effective video conferencing
Show steps
Refreshes foundational soft skills essential for successful virtual interactions, ensuring effective communication and collaboration during video conferences.
Browse courses on
Communication Skills
Show steps
Show steps
Show steps
- Review materials on active listening, empathy, and nonverbal cues.
- Practice expressing oneself clearly and concisely in a virtual setting.
- Reflect on ways to engage and interact effectively with others during video calls.
Review types of video conferencing systems
Show steps
Reinforces foundational knowledge on various video conferencing tools for optimal performance during virtual meetings.
Browse courses on
Video Conferencing
Show steps
Show steps
Show steps
- Identify and research different video conferencing systems.
- Compare and contrast their features, functionalities, and compatibility requirements.
- Review system-specific tutorials or documentation for a deeper understanding.
Join and navigate video conferencing platforms
Show steps
Develops proficiency in using video conferencing platforms, enabling effective participation and engagement during virtual meetings.
Show steps
Show steps
Show steps
- Create accounts on different video conferencing platforms.
- Join virtual meetings as a participant.
- Familiarize yourself with platform navigation, controls, and settings.
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Practice Active Listening in Video Calls
Show steps
Active listening helps ensure you fully understand and contribute effectively in video conference conversations.
Browse courses on
Active Listening
Show steps
Show steps
Show steps
- Find a partner to role-play a video conference scenario.
- Take turns asking and answering questions, practicing paraphrasing and summarizing to demonstrate active listening.
- Reflect on the experience and identify areas for improvement.
Conduct mock video conferences
Show steps
Provides practical experience in hosting and participating in virtual meetings, fostering confidence and competence in professional settings.
Show steps
Show steps
Show steps
- Identify a scenario or topic for the mock video conference.
- Prepare an agenda or outline to guide the discussion.
- Host a virtual meeting with peers or colleagues.
- Role-play different participants to simulate real-world scenarios.
Role Play: Troubleshooting Common Video Conferencing Issues
Show steps
Prepare for potential technical issues by practicing troubleshooting common video conferencing problems.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Identify a list of common video conferencing issues (e.g., audio feedback, frozen screen).
- Work with a partner to role-play scenarios where these issues occur.
- Develop a troubleshooting plan for each issue.
Participate in online video conferencing discussions
Show steps
Enhances communication and collaboration skills by engaging with peers in virtual discussions, fostering active learning and peer support.
Show steps
Show steps
Show steps
- Join online discussion forums or study groups related to video conferencing.
- Participate in discussions by sharing experiences, insights, and asking questions.
- Provide constructive feedback and support to other participants.
Compile a list of resources on video conferencing best practices
Show steps
Organizes and synthesizes knowledge by creating a comprehensive resource guide, enhancing understanding of best practices and industry standards for video conferencing.
Show steps
Show steps
Show steps
- Gather articles, videos, and other materials on video conferencing best practices.
- Review and curate the resources, selecting the most relevant and valuable content.
- Organize the resources into a coherent and accessible format.
Create a video tutorial on video conferencing etiquette
Show steps
Solidifies understanding of professional etiquette in virtual meetings by creating a comprehensive guide for others, demonstrating mastery of the subject matter.
Show steps
Show steps
Show steps
- Research and gather information on video conferencing etiquette best practices.
- Develop an outline for the video tutorial.
- Record and edit the video, ensuring clear and concise communication.
- Share the video tutorial with peers, colleagues, or a wider audience.
Contribute to open-source video conferencing platforms
Show steps
Further deepens understanding of video conferencing technology by actively participating in and contributing to the advancement of open-source platforms.
Show steps
Show steps
Show steps
- Identify open-source video conferencing projects that align with your interests.
- Study the project documentation and codebase to understand the platform.
- Contribute code, bug reports, or improvements to the project.
- Engage with the community of developers and contributors.
Career center
Learners who complete Lesson | Video Conferencing: Face to Face but Online will develop knowledge and skills
that may be useful to these careers:
Conference Coordinator
Conference Coordinator
A Conference Coordinator plans and executes all aspects of a conference including conference calls, video conferencing and face-to-face meetings. This course can be useful for Conference Coordinators as it goes over best practices and etiquette for video conferencing. Beyond that, it discusses the benefits and use cases of different online meeting technologies which can be useful when determining which platform is best suited for a given conference.
Technical Writer
Technical Writer
Technical Writers are responsible for creating documentation for software and other technical products. They also use video conferencing to communicate with subject matter experts, other writers, and stakeholders. This course can help a Technical Writer understand the technology behind video conferencing which can be useful for writing documentation on video conferencing platforms and applications.
Customer Success Manager
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are successful in using a company's product or service. They use video conferencing to communicate with customers, troubleshoot issues, and provide training. This course dives into scenarios, etiquette, and the technology behind video conferencing, which can be very useful to a Customer Success Manager.
Event Planner
Event Planner
Event Planners are responsible for planning and executing all aspects of an event. This includes booking venues, coordinating vendors, and managing logistics. They also work with video conferencing platforms to help ensure that virtual events run smoothly. This course will provide useful context and tips on how to best use video conferencing for events, which is an increasingly common practice.
Media Producer
Media Producer
Media Producers are responsible for planning and executing the production of media content. This includes video, audio, and print content. They also use video conferencing to communicate with clients, crew members, and other stakeholders. This course may be useful for a Media Producer who wishes to better understand the technology behind video conferencing to ensure that their productions run smoothly.
IT Support Specialist
IT Support Specialist
IT Support Specialists provide technical support to users of computers and other electronic devices. They also install, configure, and maintain hardware and software. Video conferencing is increasingly used to provide remote support to users. This course will go over the technology behind video conferencing which can be very useful for an IT Support Specialist in troubleshooting video conferencing issues.
Software Developer
Software Developer
Software Developers are responsible for designing, developing, and testing software applications. They also use video conferencing to collaborate with team members and clients. This course may be useful for a Software Developer who wishes to better understand the technology behind video conferencing and how best to build video conferencing capabilities into their applications.
Learning and Development Manager
Learning and Development Manager
Learning and Development Managers are responsible for planning and implementing training programs for employees. They also use video conferencing to deliver training to employees in different locations. This course may be useful for a Learning and Development Manager who wishes to better understand video conferencing to better implement it into their training programs.
Sales Manager
Sales Manager
Sales Managers are responsible for leading and managing a team of salespeople. They also use video conferencing to communicate with clients, partners, and other stakeholders. This course will provide useful tips on how to use video conferencing to build relationships with customers and close deals.
Marketing Manager
Marketing Manager
Marketing Managers are responsible for developing and implementing marketing campaigns. They also use video conferencing to communicate with clients, partners, and other stakeholders. This course will provide useful tips on how to use video conferencing to pitch products or services and how to host online marketing events.
Project Manager
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They also use video conferencing to communicate with team members, stakeholders, and clients. This course may be useful for a Project Manager who wishes to better understand the technology behind video conferencing and to ensure that their projects are well-coordinated and executed.
Public relations manager
Public relations manager
Public Relations Managers are responsible for managing the public image of an organization. They also use video conferencing to communicate with the media, the public, and other stakeholders. This course may be useful for a Public Relations Manager who wishes to better understand video conferencing as a tool to manage their public image and communicate with the public and stakeholders.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for managing all aspects of human resources for a company. This includes recruiting, hiring, training, and employee relations. They also use video conferencing to conduct interviews, hold meetings, and provide training to employees. This course can be useful as it covers some of the communication and interpersonal best practices to use during video conferences which is very relevant to the work that Human Resources Managers do.
Communications Manager
Communications Manager
Communications Managers are responsible for planning and executing communication strategies which include face-to-face, virtual (teleconferencing/videoconferencing), and written communication. While this course does not go into detail on the kinds of communications strategies a Communications Manager may consider, it does lay a foundation for best practices during video conferencing, which is a key responsibility of this role.
Broadcast Engineer
Broadcast Engineer
A Broadcast Engineer helps to ensure that video and sound are recorded, edited, and transmitted properly. They work with video conferencing platforms to help ensure that the sound functions as expected with no dropouts or latency. This course may be useful for a Broadcast Engineer who wishes to better understand the etiquette and technology behind video conferencing as it pertains to their field of broadcasting.
For more career information including salaries, visit:
OpenCourser.com/course/85lck0/lesson
Reading list
We've selected 13 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Lesson | Video Conferencing: Face to Face but Online.
Save
Provides a comprehensive overview of video conferencing, including its benefits, challenges, and best practices. It valuable resource for anyone who wants to learn more about this technology and how to use it effectively.
Explores the reasons why successful companies often fail to innovate. It offers a framework for understanding the challenges of innovation and provides insights into how to overcome them.
Offers a research-based approach to understanding and managing remote work. It provides insights into the challenges and opportunities of remote work and offers practical tips for success.
Save
Provides a clear and concise framework for evaluating strategy. It valuable resource for anyone who wants to learn more about how to develop and implement effective strategies.
Offers a contrarian perspective on innovation and entrepreneurship. It challenges conventional wisdom and provides insights into how to build truly disruptive businesses.
Provides a fascinating look at the history of Amazon and its founder, Jeff Bezos. It offers insights into the company's culture, business model, and strategies for growth.
Save
Provides a comprehensive guide to working remotely. It covers everything from setting up your home office to managing your time and collaborating with colleagues.
Save
Explores the science behind motivation and offers insights into what really motivates people. It valuable resource for anyone who wants to learn more about how to motivate themselves and others.
Provides a practical guide to the lean startup methodology. It offers a step-by-step process for testing and validating business ideas quickly and efficiently.
Offers a raw and honest account of the challenges of building a successful business. It valuable resource for any entrepreneur who wants to learn from the mistakes and successes of others.
Save
Explores the science behind memorable experiences and offers insights into how to create them. It valuable resource for anyone who wants to learn more about human behavior and motivation.
Save
Offers a fascinating look at the culture of successful groups. It identifies the key factors that contribute to group success and provides insights into how to create a more positive and productive work environment.
Save
Provides a controversial but thought-provoking perspective on work and life balance. It offers a set of principles and strategies for working less and living more.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/85lck0/lesson
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Via
Coursera
Institution
Georgia Institute of Technology
Instructor
Amalia B. Stephens
Language
English
Transcripts
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Good to know
Explores video conferencing scenarios, which is a professional skill
Taught by Amalia B. Stephens, who are recognized for their work in teaching English
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