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Shelley Benhoff

This course provides managers with an overview of the most popular tools for content and information management, helping you choose the right content and information management tooling for your team and your types of documentation.

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This course provides managers with an overview of the most popular tools for content and information management, helping you choose the right content and information management tooling for your team and your types of documentation.

Deciding on best practices for information and document management as well as file sharing can be challenging. This course, Effective Content and Information Management in Your Team - Help Your Team to Reduce Search Time, is for any manager who needs to improve their teams' productivity through information management. Throughout this course, you will be presented with different information management tools to show what types of documentation work well with each information management tool. You will begin by learning the common pitfalls of information management and how to improve your teams' productivity through managing documentation. Next, you will utilize the most popular tools for business documentation including SharePoint and Microsoft Office 365, OneDrive, GitHub Wiki, Basecamp, Google Drive: Docs, Sheets, Slides, Forms, Drawings, and Confluence. Then, you will begin using file sharing tools including Google Drive, OneDrive, Box, and Dropbox. Finally, you will learn how to create a team content lifecycle management strategy. By the end of this course, you will be able to choose the right content and information management tooling for your team and your types of documentation.

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Syllabus

Course Overview
Learning Content and Information Management
Improving Your Teams' Productivity Techniques
Selecting the Right Tooling for Documentation
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Picking the Right Tooling for File Sharing
Creating a Team Content Lifecycle Management Strategy
Choosing the Right Tooling for Team Information Management

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches how to manage information efficiently, which helps teams increase productivity and reduce search time
Covers various tools for content and information management, providing a comprehensive overview for managers
Designed for managers seeking to improve team productivity through effective information management
Focuses on practical applications of information management tools, showcasing their relevance in real-world scenarios

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Effective Content and Information Management in Your Team - Help Your Team to Reduce Search Time with these activities:
Review basic productivity techniques
Review general productivity techniques and tools to improve your efficiency and time management skills.
Show steps
Form a study group with classmates
Connect with other students in the course and engage in collaborative learning through discussions and group projects.
Show steps
  • Find a group of classmates who are interested in forming a study group
  • Establish regular meeting times and a communication channel
  • Collaborate on assignments, review course materials, and prepare for exams together
Practice creating and organizing content
Complete a series of exercises that will help you practice creating and organizing content effectively.
Browse courses on Content Organization
Show steps
  • Create a table of contents for a fictional website
  • Organize a set of research notes into a logical structure
  • Write a blog post on a topic related to the course
Four other activities
Expand to see all activities and additional details
Show all seven activities
Explore online tutorials on specific content management tools
Enhance your understanding of specific content management tools by following guided tutorials and completing hands-on exercises.
Show steps
  • Identify the content management tools that are most relevant to your team's needs
  • Search for online tutorials that provide step-by-step instructions on using these tools
  • Follow the tutorials and complete the exercises to gain practical experience
Attend an industry conference or webinar
Network with professionals in your field and learn about the latest trends and best practices in content and information management.
Show steps
  • Research upcoming industry conferences or webinars related to content and information management
  • Register for an event that aligns with your interests
  • Attend the event and actively participate in discussions and networking opportunities
Create a study guide
Combine your notes, assignments, and other course materials into a comprehensive study guide to aid in your review.
Show steps
  • Gather all of your course materials
  • Summarize the key concepts from each lesson
  • Organize the information into logical sections
Review "Content Strategy for the Web" by Kristina Halvorson
Read and analyze a book that provides practical guidance on developing a successful content strategy for your organization.
Show steps
  • Read the book and take notes on the key concepts
  • Identify the most relevant takeaways for your team's content strategy
  • Develop an action plan for implementing the recommendations in your organization

Career center

Learners who complete Effective Content and Information Management in Your Team - Help Your Team to Reduce Search Time will develop knowledge and skills that may be useful to these careers:
Technical Writer
Technical Writers specialize in creating documentation to help users understand how to use and fix technical products and services. You will be able to use the techniques described in this course to write your documentation more clearly and efficiently. You will also be able to choose the best file storage and sharing options for your team and for your particular documentation.
Information Architect
Information Architects design and organize the structure and navigation for websites, intranets, online communities, and software applications. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your Information Architecture. You will also be able to make better decisions about which content management tools to use.
Knowledge Manager
Knowledge Managers are responsible for creating, organizing, and sharing knowledge within an organization. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your knowledge management. You will also be able to make better decisions about which content management tools to use.
User Experience Designer
User Experience Designers create products and services that are easy and enjoyable to use. You will be able to use the principles of good information and content management discussed in this course to improve the user experience of your products and services. You will also be able to make better decisions about which content management tools to use.
Content Manager
Content Managers are responsible for planning, creating, and managing the content on websites, intranets, and other digital platforms. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your content management. You will also be able to make better decisions about which content management tools to use.
Records Manager
Records Managers are responsible for managing the creation, storage, and disposition of records. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your records management. You will also be able to make better decisions about which content management tools to use.
Librarian
Librarians help people find and access information. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your library services. You will also be able to make better decisions about which content management tools to use.
Archivist
Archivists preserve and manage historical records. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your archival work. You will also be able to make better decisions about which content management tools to use.
Market Researcher
Market Researchers collect and analyze data about markets and customers to help organizations make better decisions. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your market research. You will also be able to make better decisions about which content management tools to use.
Business Analyst
Business Analysts help organizations improve their business processes. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your business analysis. You will also be able to make better decisions about which content management tools to use.
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make better decisions. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your data analysis. You will also be able to make better decisions about which content management tools to use.
Information Security Analyst
Information Security Analysts protect computer systems and networks from unauthorized access, use, disclosure, disruption, modification, or destruction. You will be able to use the tools and techniques described in this course to improve the security of your information systems. You will also be able to make better decisions about which content management tools to use.
Product Manager
Product Managers plan, develop, and launch new products and services. You will be able to use the tools and techniques described in this course to improve the quality and efficiency of your product management. You will also be able to make better decisions about which content management tools to use.
IT Manager
IT Managers plan, implement, and manage computer systems and networks. You will be able to use the tools and techniques described in this course to improve the efficiency of your IT operations. You will also be able to make better decisions about which content management tools to use.
Project Manager
Project Managers plan, execute, and close projects. You will be able to use the tools and techniques described in this course to improve the efficiency of your project management. You will also be able to make better decisions about which content management tools to use.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Effective Content and Information Management in Your Team - Help Your Team to Reduce Search Time.
Provides a comprehensive guide to managing enterprise content, covering topics such as content strategy, content governance, and content operations. It's an excellent resource for anyone who wants to improve their organization's content management practices.
Offers insights into Basecamp's philosophy and project management approach.
Provides a comprehensive overview of Microsoft 365, covering everything from the basics to more advanced topics. It's an excellent resource for anyone who wants to learn more about Microsoft 365 or improve their current practices.
Provides a comprehensive guide to information architecture, covering topics such as website design, user experience, and content organization. It valuable reference for managers who need to understand how to create effective and user-friendly websites.
Provides a comprehensive guide to Basecamp, covering topics such as project management, task management, and communication. It valuable reference for managers who need to use Basecamp for their teams.
Provides a getting started guide to OneDrive, covering everything from the basics to more advanced topics. It's an excellent resource for anyone who wants to learn more about OneDrive or improve their current practices.
This user-friendly guide useful supplement to the course's introduction of Microsoft Office 365.

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