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Ariadne Ferro Bajuelo
and
Itziar Vizcaino Toscano
For any group to perform at its best, it’s important that its members feel valued.
This can only be achieved if the team, beginning with the team leader, fosters an environment of inclusion where each person has the opportunity to contribute and is valued for his or her distinctive skills and perspectives.
Read more
For any group to perform at its best, it’s important that its members feel valued.
This can only be achieved if the team, beginning with the team leader, fosters an environment of inclusion where each person has the opportunity to contribute and is valued for his or her distinctive skills and perspectives.
Read more
For any group to perform at its best, it’s important that its members feel valued.
This can only be achieved if the team, beginning with the team leader, fosters an environment of inclusion where each person has the opportunity to contribute and is valued for his or her distinctive skills and perspectives.
We’ll be introducing you to established frameworks, including Kathryn Sorrells’ Intercultural Praxis Model, which will serve as the guide for this course. Through this model, we’ll learn how to raise awareness about our reactions to difference, optimize critical analysis, and develop responsible social action.
In this course, we’ll also review some of the basic concepts that make up the process of inclusion. We’ll discuss theories surrounding inclusion in organizations, and we’ll provide you with strategies on how to react when a moment of exclusion occurs within your team. In addition to the foundational knowledge you'll gain from this course, you’ll also take away a practical toolkit for fostering an inclusive environment.
This course can be taken independent of or along with its companion courses: Fundamentals of Diversity; Cognitive and Experiential Diversity; and Diversity and Belonging in Businesses and Organizations.
Register for this course and see more details by visiting:
OpenCourser.com/course/8sir3w/diversity
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What's inside
Syllabus
Challenging The Way We See The World
In this module, we'll examine what inclusion is and why it's essential to any organization's diversity program. We'll also lean into inquiry to recognize our unconscious biases and how these can lead to exclusion.
Read more
Syllabus
Challenging The Way We See The World
In this module, we'll examine what inclusion is and why it's essential to any organization's diversity program. We'll also lean into inquiry to recognize our unconscious biases and how these can lead to exclusion.
Read more
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Helps diversity professionals shift to a more inclusive mindset
Taught by recognized experts in diversity and inclusion
Provides foundational knowledge and practical tools for fostering an inclusive workplace
Module-based approach allows learners to focus on specific aspects of diversity and inclusion
Relevant for various organizational roles and industries
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Reviews summary
Essential insights for workplace inclusion
According to students, this course provides a strong foundation in diversity and inclusion, offering practical tools and strategies essential for fostering inclusive organizational environments. Many found the exploration of unconscious biases, privilege, and intersectionality particularly insightful and highly relevant. Learners commend the focus on creating psychological safety and practical advice for navigating difficult conversations, such as calling out versus calling in. While the course offers a clear, well-structured overview, a few reviewers suggested including more advanced case studies to apply concepts to complex real-world scenarios. Overall, it's considered a highly valuable resource for professionals aiming to cultivate genuinely inclusive workplaces.
Directly beneficial for HR, leadership, and anyone in an organizational setting.
"As an HR professional, this course provided crucial insights for our ongoing DEI initiatives and policies."
"This content is essential for managers and team leaders looking to build truly inclusive and high-performing teams."
"I recommend this course to anyone working in an organization, regardless of their role, as it's universally applicable."
Explores vital topics like psychological safety and constructive conflict resolution.
"Learning about psychological safety and how to 'call in' rather than 'call out' was invaluable for improving team dynamics."
"The discussions on challenging biases and handling moments of exclusion were very practical and insightful."
"It equipped me to navigate sensitive conversations more effectively and promote a healthier work environment."
Builds strong foundational knowledge and critical awareness of DEI concepts.
"The course significantly raised my awareness about unconscious biases and how my own worldview is shaped."
"I found the frameworks, especially Intercultural Praxis, incredibly helpful for understanding the nuances of inclusion."
"It provided a much-needed theoretical grounding for diversity and inclusion efforts in our organization."
Offers actionable strategies and tools for immediate application.
"I really appreciated the practical toolkit provided; it gives concrete ways to foster inclusion."
"The strategies for reacting to moments of exclusion are directly applicable in my team."
"I gained actionable insights I could immediately apply in my role as a team leader."
While comprehensive, some desired more in-depth exploration or case studies.
"I would have loved more advanced case studies to apply the theories to complex, real-world organizational scenarios."
"It's a great introduction, but for experienced DEI practitioners, some parts felt foundational and could be expanded."
"Could benefit from more nuanced examples of intersectionality in diverse organizational contexts, perhaps through interactive exercises."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Diversity with Inclusion in Organizations with these
activities:
Review concepts of diversity theory
Show steps
Strengthen your foundational knowledge of diversity theory and principles to enhance your understanding of the course materials.
Browse courses on
Diversity and Inclusion
Show steps
-
Go through your notes, readings, and assignments from previous courses related to diversity and inclusion.
-
Review key concepts and frameworks, such as social identity theory, intersectionality, and cultural competence.
Read 'The Culture Map' by Erin Meyer
Show steps
Expand your understanding of cultural differences and their impact on workplace interactions.
View
Penguin Readers Level 4: No Rules Rules (ELT...
on Amazon
Show steps
-
Read the book and take notes on key concepts and insights.
-
Reflect on how the cultural dimensions discussed in the book apply to your own experiences and observations.
-
Consider the implications for building inclusive teams and fostering effective communication across cultures.
Review Recognition of unconscious bias
Show steps
Practice recognizing your unconscious biases so that you can minimize their impact on your team.
Browse courses on
Unconscious Bias
Show steps
-
Take an Implicit Association Test (IAT).
-
Observe your own behavior and thoughts.
-
Talk to others about their experiences with unconscious bias.
Eight other activities
Expand to see all activities and additional details
Show all 11 activities
Analyze real-world communication scenarios for inclusive language
Show steps
Enhance your ability to identify and use inclusive language in various communication situations.
Browse courses on
Inclusive Language
Show steps
-
Gather examples of real-world communication scenarios, such as emails, presentations, or social media posts.
-
Analyze the language used in the scenarios, identifying both inclusive and exclusive expressions.
-
Develop strategies for using more inclusive language and avoiding potentially harmful or biased language.
Learn about inclusive leadership
Show steps
Inclusive leadership is essential for creating a team environment where everyone feels valued and respected.
Browse courses on
Inclusive Leadership
Show steps
-
Read articles and books about inclusive leadership.
-
Watch videos and webinars about inclusive leadership.
-
Attend workshops or training programs on inclusive leadership.
Explore case studies on inclusive leadership
Show steps
Enhance your understanding of inclusive leadership practices and how they contribute to team performance.
Browse courses on
Inclusive Leadership
Show steps
-
Search for case studies or articles that demonstrate effective inclusive leadership in different organizational settings.
-
Analyze the case studies, focusing on the strategies, challenges, and outcomes of inclusive leadership.
-
Reflect on the implications for your own leadership style and how you can foster inclusivity in your teams.
Participate in group discussions on real-life inclusion scenarios
Show steps
Engage with fellow learners to discuss real-world challenges and share perspectives on fostering inclusivity.
Show steps
-
Join or form a study group with other course participants.
-
Identify real-life scenarios or case studies that illustrate inclusion challenges.
-
Facilitate discussions, share insights, and reflect on strategies for promoting inclusivity.
Volunteer with an organization promoting diversity and inclusion
Show steps
Gain practical experience and contribute to the community by volunteering with organizations dedicated to fostering inclusivity.
Browse courses on
Volunteering
Show steps
-
Research local organizations that align with your interests in diversity and inclusion.
-
Contact the organization and inquire about volunteer opportunities.
-
Participate in volunteer activities that promote inclusivity, such as mentoring, outreach programs, or awareness campaigns.
Develop a diversity and inclusion plan
Show steps
A diversity and inclusion plan will help you operationalize the skills and knowledge learned in this course.
Browse courses on
Diversity
Show steps
-
Identify your organization's diversity and inclusion goals.
-
Conduct a diversity and inclusion assessment.
-
Develop strategies and initiatives to achieve your diversity and inclusion goals.
-
Implement your diversity and inclusion plan.
-
Evaluate the effectiveness of your diversity and inclusion plan.
Develop a proposal for an inclusive workplace initiative
Show steps
Apply your learning by designing a practical plan to promote inclusivity within an organizational setting.
Browse courses on
Workplace Diversity
Show steps
-
Identify a specific organizational issue or challenge related to diversity and inclusion.
-
Research best practices and case studies on effective workplace inclusion initiatives.
-
Develop a comprehensive proposal outlining your initiative, including goals, strategies, and evaluation methods.
Develop a personal action plan for fostering inclusivity
Show steps
Create a personalized plan to identify areas for improvement and develop strategies for promoting inclusivity in your own life and work.
Browse courses on
Personal Development
Show steps
-
Reflect on your own strengths and areas for growth in terms of fostering inclusion.
-
Set specific goals and objectives for improving inclusivity in your personal or professional life.
-
Develop concrete action steps and strategies for achieving your goals.
-
Monitor your progress and make adjustments to your action plan as needed.
Review concepts of diversity theory
Show steps
Strengthen your foundational knowledge of diversity theory and principles to enhance your understanding of the course materials.
Browse courses on
Diversity and Inclusion
Show steps
Show steps
Show steps
- Go through your notes, readings, and assignments from previous courses related to diversity and inclusion.
- Review key concepts and frameworks, such as social identity theory, intersectionality, and cultural competence.
Read 'The Culture Map' by Erin Meyer
Show steps
Expand your understanding of cultural differences and their impact on workplace interactions.
View
Penguin Readers Level 4: No Rules Rules (ELT...
on Amazon
Show steps
Show steps
Show steps
- Read the book and take notes on key concepts and insights.
- Reflect on how the cultural dimensions discussed in the book apply to your own experiences and observations.
- Consider the implications for building inclusive teams and fostering effective communication across cultures.
Review Recognition of unconscious bias
Show steps
Practice recognizing your unconscious biases so that you can minimize their impact on your team.
Browse courses on
Unconscious Bias
Show steps
Show steps
Show steps
- Take an Implicit Association Test (IAT).
- Observe your own behavior and thoughts.
- Talk to others about their experiences with unconscious bias.
Eight other activities
Expand to see all activities and additional details
Show all 11 activities
Analyze real-world communication scenarios for inclusive language
Show steps
Enhance your ability to identify and use inclusive language in various communication situations.
Browse courses on
Inclusive Language
Show steps
Show steps
Show steps
- Gather examples of real-world communication scenarios, such as emails, presentations, or social media posts.
- Analyze the language used in the scenarios, identifying both inclusive and exclusive expressions.
- Develop strategies for using more inclusive language and avoiding potentially harmful or biased language.
Learn about inclusive leadership
Show steps
Inclusive leadership is essential for creating a team environment where everyone feels valued and respected.
Browse courses on
Inclusive Leadership
Show steps
Show steps
Show steps
- Read articles and books about inclusive leadership.
- Watch videos and webinars about inclusive leadership.
- Attend workshops or training programs on inclusive leadership.
Explore case studies on inclusive leadership
Show steps
Enhance your understanding of inclusive leadership practices and how they contribute to team performance.
Browse courses on
Inclusive Leadership
Show steps
Show steps
Show steps
- Search for case studies or articles that demonstrate effective inclusive leadership in different organizational settings.
- Analyze the case studies, focusing on the strategies, challenges, and outcomes of inclusive leadership.
- Reflect on the implications for your own leadership style and how you can foster inclusivity in your teams.
Participate in group discussions on real-life inclusion scenarios
Show steps
Engage with fellow learners to discuss real-world challenges and share perspectives on fostering inclusivity.
Show steps
Show steps
Show steps
- Join or form a study group with other course participants.
- Identify real-life scenarios or case studies that illustrate inclusion challenges.
- Facilitate discussions, share insights, and reflect on strategies for promoting inclusivity.
Volunteer with an organization promoting diversity and inclusion
Show steps
Gain practical experience and contribute to the community by volunteering with organizations dedicated to fostering inclusivity.
Browse courses on
Volunteering
Show steps
Show steps
Show steps
- Research local organizations that align with your interests in diversity and inclusion.
- Contact the organization and inquire about volunteer opportunities.
- Participate in volunteer activities that promote inclusivity, such as mentoring, outreach programs, or awareness campaigns.
Develop a diversity and inclusion plan
Show steps
A diversity and inclusion plan will help you operationalize the skills and knowledge learned in this course.
Browse courses on
Diversity
Show steps
Show steps
Show steps
- Identify your organization's diversity and inclusion goals.
- Conduct a diversity and inclusion assessment.
- Develop strategies and initiatives to achieve your diversity and inclusion goals.
- Implement your diversity and inclusion plan.
- Evaluate the effectiveness of your diversity and inclusion plan.
Develop a proposal for an inclusive workplace initiative
Show steps
Apply your learning by designing a practical plan to promote inclusivity within an organizational setting.
Browse courses on
Workplace Diversity
Show steps
Show steps
Show steps
- Identify a specific organizational issue or challenge related to diversity and inclusion.
- Research best practices and case studies on effective workplace inclusion initiatives.
- Develop a comprehensive proposal outlining your initiative, including goals, strategies, and evaluation methods.
Develop a personal action plan for fostering inclusivity
Show steps
Create a personalized plan to identify areas for improvement and develop strategies for promoting inclusivity in your own life and work.
Browse courses on
Personal Development
Show steps
Show steps
Show steps
- Reflect on your own strengths and areas for growth in terms of fostering inclusion.
- Set specific goals and objectives for improving inclusivity in your personal or professional life.
- Develop concrete action steps and strategies for achieving your goals.
- Monitor your progress and make adjustments to your action plan as needed.
Career center
Learners who complete Diversity with Inclusion in Organizations will develop knowledge and skills
that may be useful to these careers:
Diversity and Inclusion Advocate
Diversity and Inclusion Advocate
A Diversity and Inclusion Advocate works to promote diversity and inclusion in all aspects of society. They may work with organizations, communities, and individuals to create more inclusive environments. The Diversity with Inclusion in Organizations course can help those in this role understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Chief Diversity Officer (CDO)
Chief Diversity Officer (CDO)
A Chief Diversity Officer (CDO) is responsible for developing and implementing diversity and inclusion strategies within an organization. The Diversity with Inclusion in Organizations course can help those in this role understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Equity and Inclusion Manager
Equity and Inclusion Manager
An Equity and Inclusion Manager creates and manages programs and initiatives that promote equity and inclusion within an organization. The Diversity with Inclusion in Organizations course can help those in this role understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
A Diversity and Inclusion Manager creates initiatives and policies that foster an inclusive environment within an organization. The lessons learned in the Diversity with Inclusion in Organizations course could help prepare an individual for this role. Students learn about creating an inclusive culture and how to challenge bias. These insights can help Diversity and Inclusion Managers develop data-driven programs and strategies to create more welcoming workplaces for all.
Diversity, Equity, and Inclusion (DEI) Consultant
Diversity, Equity, and Inclusion (DEI) Consultant
A Diversity, Equity, and Inclusion (DEI) Consultant provides guidance to organizations on how to create a more diverse, equitable, and inclusive workplace. The Diversity with Inclusion in Organizations course can help those in this role understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Leadership and Organizational Development Specialist
Leadership and Organizational Development Specialist
Leadership and Organizational Development Specialists help organizations improve their performance by developing and implementing training programs and initiatives. The Diversity with Inclusion in Organizations course can help those in this role understand how to create a more inclusive work environment, which can lead to greater employee engagement and productivity.
Organizational Psychologist
Organizational Psychologist
Organizational Psychologists study and apply psychological principles to improve the effectiveness of organizations. They may also work on initiatives that foster inclusion and diversity in the workplace. The Diversity with Inclusion in Organizations course can help those in this role understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Culture and Change Management Consultant
Culture and Change Management Consultant
A Culture and Change Management Consultant helps organizations to create and implement cultural change initiatives. They may also work on initiatives that foster inclusion and diversity in the workplace. The Diversity with Inclusion in Organizations course can help those in this role understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Employee Relations Specialist
Employee Relations Specialist
Employee Relations Specialists handle employee grievances, mediate disputes, and provide counseling and support to employees. They also work on initiatives that foster inclusion and diversity in the workplace. The Diversity with Inclusion in Organizations course can help those in this role understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Human Resources Manager
Human Resources Manager
Human Resources Managers work closely with employees to provide assistance with payroll, training, onboarding, and offboarding. They can also work on initiatives that foster inclusion and diversity in the workplace. The Diversity with Inclusion in Organizations course can help Human Resources Managers understand the different dimensions of diversity and how to create an inclusive work environment where everyone feels valued and respected.
Social Worker
Social Worker
Social Workers provide counseling, support, and advocacy for individuals, families, and groups. They work to improve the well-being of others and to create positive social change. The Diversity with Inclusion in Organizations course may be useful for those in this role, as it can help them better understand the importance of diversity and inclusion in all aspects of life.
Talent Acquisition Specialist
Talent Acquisition Specialist
A Talent Acquisition Specialist is responsible for finding and recruiting talented individuals to fill open positions within an organization. They may also be involved in developing and implementing diversity and inclusion initiatives. The Diversity with Inclusion in Organizations course may be useful for those in this role, as it can help them better understand the importance of diversity and inclusion in the workplace.
Learning and Development Manager
Learning and Development Manager
A Learning and Development Manager is responsible for developing and implementing training and development programs for employees. They may also be involved in developing and implementing diversity and inclusion initiatives. The Diversity with Inclusion in Organizations course may be useful for those in this role, as it can help them better understand the importance of diversity and inclusion in the workplace.
Recruiter
Recruiter
Recruiters are responsible for finding and attracting talent to fill open positions within an organization. They may also be involved in developing and implementing diversity and inclusion initiatives. The Diversity with Inclusion in Organizations course may be useful for those working in this role, as it can help them better understand the importance of diversity and inclusion in the workplace.
Business Consultant
Business Consultant
A Business Consultant works closely with the management of companies to create strategies for improvement. Diversity with Inclusion in Organizations may be useful to those in this role, as creating an inclusive work environment is vital for the success of an organization. This course teaches students about inclusion, diversity, and how to recognize and challenge bias. With the insights learned in this course, Business Consultants can provide their clients with the tools they need to cultivate a more inclusive work environment.
For more career information including salaries, visit:
OpenCourser.com/course/8sir3w/diversity
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Diversity with Inclusion in Organizations.
Provides a collection of essays on intercultural communication. It covers a wide range of topics, including the history of intercultural communication, the different models of intercultural communication, and the challenges and opportunities of intercultural communication.
Provides a six-step framework for **creating inclusive workplaces** and offers strategies for overcoming common challenges.
Provides a framework for understanding cultural differences in the workplace. It offers insights into how culture affects communication, negotiation, and leadership.
Save
Explores the benefits of diversity and **cognitive diversity** in various contexts, offering insights for fostering more innovative and productive environments.
Provides a comprehensive overview of the benefits of diversity and inclusion. It valuable resource for anyone who wants to learn more about the importance of diversity and inclusion.
Save
Provides a provocative and insightful look at white privilege and fragility. It valuable resource for anyone who wants to learn more about the role of race in American society.
Provides a powerful indictment of the American criminal justice system and its disproportionate impact on people of color. It valuable resource for anyone who wants to learn more about the history and current state of mass incarceration in the United States.
Save
Provides a practical and accessible guide to talking about race. It valuable resource for anyone who wants to learn more about how to have productive conversations about race.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/8sir3w/diversity
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Effort
4 weeks of study, with 4-6 hours of weekly dedication.
Level
Intermediate
Via
Coursera
Institution
IE Business School
Instructors
Ariadne Ferro Bajuelo
Itziar Vizcaino Toscano
Language
English
This course belongs to a
collection
called
The Journey to Diversity, Inclusion and Belonging. It's comprised of four courses:
- Diversity and Belonging in Businesses and Organizations
- Diversity with Inclusion in Organizations (viewing)
- Cognitive and Experiential Diversity
- Fundamentals of Diversity
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