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Jessica Danielle Tollette, PhD

This course on Diversity and Belonging in Businesses and Organizations will support individuals, teams, and organizations to better understand and implement policies and practices that promote the inclusion as well as the belonging of all employees. We aim to cover the following topics:

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This course on Diversity and Belonging in Businesses and Organizations will support individuals, teams, and organizations to better understand and implement policies and practices that promote the inclusion as well as the belonging of all employees. We aim to cover the following topics:

Policies - How to identify and understand the ways in which the structural dynamics of an organization can preclude a sense of belonging and how to use inclusive policies as a tool to foster belonging.

Practices - How to design an organizational culture that promotes the well-being and belonging of all its constituents through kindness, empathy, openness, and compassion.

People - How to leverage the creation of affinity groups and task forces to overcome structural biases, build community, and create a greater sense of belonging.

The final module of the course provides complementary resources to bring course concepts together and support an organization's belonging efforts.

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What's inside

Syllabus

Policies: A Structural Approach to Belonging
This course is structured around three pillars of belonging: Policies, Practices, and People. The first module focuses on how to implement inclusive policies.
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Practices: Building a Culture of Belonging at Work
This module explores the second pillar of belonging: practices. While in the first module we looked at how a structural analysis of the policies of an organization lays the foundation for belonging, we will now turn our attention to practices, which refer to the informal aspects of setting a culture of diversity, inclusion, and belonging.
People: Mentors, Sponsors, Allies, Task Forces, and Employee Resource Groups to Promote Belonging
This module focuses on the third and final pillar of belonging: people. In this module, we will explore the need for strong advocates for diversity throughout an organization in order for policies and practices to succeed. The module will showcase human resources that are key to promoting belonging: mentors, sponsors, allies, task forces, and employee resource groups (ERGs).
Beyond Belonging: Safer Spaces and Organizational Growth
In the final module for this course, we will discuss additional resources for belonging that reinforce the three pillars already covered. We will also look at how we can go further in the search for organizational belonging, such as using technology and data to drive change.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores best practices for creating policies that promote a sense of belonging for employees
Teaches the importance of a diverse culture that fosters belonging
Provides strategies for individuals to promote equity and inclusion
Examines organizational structures that promote belonging
Requires learners to come in with some background knowledge
May not be suitable for learners without experience or a similar background

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Diversity and Belonging in Businesses and Organizations with these activities:
Review Communication Skills
Refreshing your communication skills will enhance your ability to effectively convey ideas and foster inclusive conversations in diverse work environments.
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  • Review resources on effective communication strategies.
  • Practice active listening and empathy in conversations.
  • Seek feedback from colleagues on your communication style.
Connect with Mentors for Guidance
Seeking guidance from experienced professionals will enhance your understanding of diversity and belonging in organizations.
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  • Identify individuals in your field who have expertise in diversity and belonging.
  • Reach out to these individuals via email or LinkedIn and express your interest in connecting.
  • Request a brief meeting to learn from their experiences and insights.
Practice Inclusive Language Exercises
Engaging in inclusive language exercises will improve your ability to use language that is respectful, inclusive, and free of bias.
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  • Identify common phrases or terms that may be biased or exclusive.
  • Practice using alternative, more inclusive language in everyday conversations.
  • Seek feedback from colleagues on your progress.
Seven other activities
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Diversity concepts basis
Review key concepts of diversity and inclusion to establish a foundation for the course.
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  • Review course syllabus and identify key diversity and inclusion concepts.
  • Read assigned readings on diversity and inclusion.
  • Summarize key concepts in your own words.
Read 'The Culture Code' by Daniel Coyle
Reading 'The Culture Code' will provide you with valuable insights into the elements that contribute to a strong organizational culture and a sense of belonging.
Show steps
  • Purchase or borrow a copy of 'The Culture Code'.
  • Set aside dedicated time each day for reading.
  • Take notes on key concepts and ideas that resonate with you.
  • Reflect on how these concepts can be applied to your own organization.
Workplace diversity discussions
Engage in discussions with peers to share and learn diverse perspectives on workplace diversity.
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  • Join a study group or online forum for the course.
  • Participate in discussions on topics related to workplace diversity.
  • Share your own experiences and insights.
Volunteer with Organizations Promoting Belonging
Engaging in volunteer work will provide you with practical experience in promoting diversity and belonging, and help you build valuable connections.
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  • Research organizations in your community that are dedicated to promoting diversity and belonging.
  • Identify opportunities to volunteer your time and skills with these organizations.
  • Participate in volunteer activities and engage with other volunteers.
  • Reflect on your experiences and identify key learnings that you can apply to your own organization.
Design an Inclusive Policy
Crafting an inclusive policy will help you understand the key elements of developing equitable and just policies for your organization.
Show steps
  • Identify areas of bias or exclusion within your organization.
  • Research best practices for creating inclusive policies.
  • Draft a policy that addresses the identified areas of bias and exclusion.
  • Review the policy with stakeholders to gather feedback and make revisions.
  • Implement the policy and monitor its effectiveness.
Develop a Diversity and Belonging Toolkit
Creating a toolkit will provide you with a valuable resource that can be used to implement diversity and belonging initiatives within your organization.
Show steps
  • Identify the key components of a diversity and belonging toolkit.
  • Gather resources and materials that align with these components.
  • Organize and compile the resources into a user-friendly format.
  • Review and refine the toolkit with feedback from colleagues and stakeholders.
Diversity and Inclusion Case Study
Analyze a real-world case study to apply diversity and inclusion concepts and develop practical solutions.
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  • Research and identify a relevant case study on diversity and inclusion.
  • Analyze the case study using the concepts learned in the course.
  • Develop and present recommendations for addressing the diversity and inclusion issues in the case study.

Career center

Learners who complete Diversity and Belonging in Businesses and Organizations will develop knowledge and skills that may be useful to these careers:
Diversity and Inclusion Human Resources Manager
A Diversity and Inclusion Human Resources Manager works closely with the Human Resources department, as well as various other departments within a company, to ensure that company culture and policies are inclusive, fair, and diverse. Diversity and Inclusion Human Resource Managers may be involved with recruitment, retention, and employee engagement initiatives. They may also have to work on outreach, marketing, or company policy initiatives. Taking this course will help you to understand the importance and relevance of diversity, inclusion, and belonging as it pertains to human resources. It will teach you about key policies and practices that are needed to foster diversity and inclusion within an organization.
Corporate Social Responsibility Manager
Corporate Social Responsibility (CSR) Managers ensure that the business practices and policies of their company reflect the social and environmental values of its customers. CSR Managers help companies to develop sustainability programs, improve their environmental impact, and engage with local communities. This course will help you to understand the importance of diversity and inclusion within a CSR framework and how CSR and Diversity initiatives can work together within an organization.
Diversity and Inclusion Manager
A Diversity and Inclusion Manager is responsible for the development and implementation of corporate strategies and initiatives to ensure diversity and equity of the workplace. They work to promote inclusion, equality, and belonging for all employees. The course will help you to understand the importance and relevance of diversity, inclusion, and belonging as it pertains to management and leadership. It will teach you about key policies and practices that are needed to foster diversity and inclusion within an organization.
Community Outreach Manager
Community Outreach Managers are responsible for developing and managing community outreach programs on behalf of an organization. They work to build relationships with community organizations, identify community needs, and develop programs that address those needs. Such managers are often employed in public health, education, or government organizations. This course can help you to understand how diversity, inclusion, and belonging are relevant to community outreach. It will help you to understand the importance of inclusion when it comes to working with a diverse population.
Employee Engagement Manager
Employee Engagement Managers are responsible for developing and implementing strategies to improve employee engagement and satisfaction. They work to create a positive and inclusive work environment, and to ensure that employees feel valued and respected. This course will help you to understand the importance of diversity and inclusion in driving employee engagement. It will teach you about practices and policies that can be used to foster a sense of belonging for all employees.
Corporate Recruiter
Corporate Recruiters are responsible for attracting and hiring new talent for an organization. They work to develop and implement recruitment strategies, and to build relationships with candidates and hiring managers. This course may be useful for Corporate Recruiters who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand how to attract and hire a diverse workforce, and how to create a more inclusive and welcoming workplace.
Marketing Manager
Marketing Managers are responsible for the development and implementation of marketing campaigns. They work to identify target markets, develop marketing messages, and execute marketing programs. This course may be useful for Marketing Managers who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand how to create more inclusive and diverse marketing campaigns, and how to better target diverse customer segments.
Public relations manager
Public Relations Managers are responsible for managing the public image of an organization. They work to develop and implement public relations campaigns, and to build relationships with the media and other stakeholders. This course may be useful for Public Relations Managers who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand how to build more inclusive and diverse relationships with the media and other stakeholders, and how to create more inclusive public relations campaigns.
Talent Acquisition Manager
Talent Acquisition Managers are responsible for the development and implementation of talent acquisition strategies. They work to attract and hire new talent for an organization. This course may be useful for Talent Acquisition Managers who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand how to attract and hire a diverse workforce, and how to create a more inclusive and welcoming workplace.
Human Resources Business Partner
Human Resources Business Partners work closely with business leaders to develop and implement human resources strategies. They provide guidance on a variety of human resources issues, including diversity and inclusion. This course may be useful for Human Resources Business Partners who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand the importance of diversity and inclusion in driving business success, and how to develop and implement effective diversity and inclusion strategies.
Organizational Development Manager
Organizational Development Managers are responsible for the development and implementation of organizational development strategies. They work to improve organizational performance and effectiveness. This course may be useful for Organizational Development Managers who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand the importance of diversity and inclusion in driving organizational success, and how to develop and implement effective diversity and inclusion strategies.
Human Resources Generalist
Human Resources Generalists provide support to human resources departments on a variety of tasks, including diversity and inclusion. This course may be useful for Human Resources Generalists who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand the importance of diversity and inclusion in driving organizational success, and how to develop and implement effective diversity and inclusion strategies.
Training and Development Manager
Training and Development Managers are responsible for the development and implementation of training and development programs for employees. This course may be useful for Training and Development Managers who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand the importance of diversity and inclusion in driving employee engagement and performance, and how to develop and implement effective diversity and inclusion training programs.
Union Representative
Union Representatives are responsible for representing the interests of union members. They work to negotiate contracts, resolve grievances, and protect the rights of workers. This course may be useful for Union Representatives who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand the importance of diversity and inclusion in driving union success, and how to develop and implement effective diversity and inclusion strategies.
Employee Relations Manager
Employee Relations Managers are responsible for managing employee relations and resolving workplace disputes. They work to create and maintain a positive and productive work environment. This course may be useful for Employee Relations Managers who wish to understand more about diversity, inclusion, and belonging in the workplace. It can help you to understand the importance of diversity and inclusion in driving employee engagement and performance, and how to develop and implement effective diversity and inclusion strategies.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Diversity and Belonging in Businesses and Organizations.
Presents a compelling case for diversity and inclusion. It demonstrates how diverse teams are more innovative, productive, and successful. It must-read for anyone who wants to build a more inclusive workplace.
Explores the different cultural norms that exist around the world and how they can impact business interactions. It valuable resource for anyone who works with people from different cultures.
Explores the importance of culture in organizations. It offers insights into how to create a culture of belonging and inclusion. While it is not specifically focused on diversity, it is still a valuable resource for anyone who wants to learn more about creating a positive work environment.
Offers practical advice for building a strong personal brand. It valuable resource for anyone who wants to build a more successful career.
Classic in the field of personal development. It offers practical advice for living a more successful and fulfilling life. While it does not specifically focus on diversity and inclusion, it is still a valuable resource for anyone who wants to improve their overall effectiveness.
Explores the challenges that large organizations face when they try to innovate. It offers insights into how to create a more innovative culture and avoid the pitfalls that can lead to failure.
Offers practical advice for startups and small businesses. It shows how to use the lean startup methodology to test new ideas and build a successful business.
Offers a unique perspective on entrepreneurship and innovation. It explores the importance of creating new markets and building businesses that are truly different from anything else in the world.

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