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Sales Enablement

Tiphaine Amblard
This course lays out the skills and knowledge necessary to develop a marketing-driven sales enablement strategy, for beginners or those looking to hone their skills. You’ll learn the basics of sales enablement, and how to align your marketing and sales team...
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This course lays out the skills and knowledge necessary to develop a marketing-driven sales enablement strategy, for beginners or those looking to hone their skills. You’ll learn the basics of sales enablement, and how to align your marketing and sales team under the same strategy and goals. You’ll learn ways to make the connection with your buyers and use content as an effective sales tool. The course will teach you about automation tools to use in your sales enablement strategy and about how to enable continued customer success after a sale. By the end of this course you will be able to: • Describe what sales enablement is and why it's important • Create a vision and goal that can motivate and align sales and marketing teams • Develop a lead qualification framework • Create an SLA • Plan and run effective ‘smarketing’ meetings • Identify your target audience • Develop a buyer persona • Use the jobs-to-be-done framework to understand your buyer • Create a hero statement to connect with your buyer • Develop a content strategy to increase your sales team efficiency and velocity • Plan a company-wide content creation initiative • Write impactful content • Enable ongoing customer success • Identify technology needs for sales enablement • Develop your technology strategy for sales enablement This course will help you build a solid foundation for developing a sales enablement strategy and working effectively with your sales and marketing teams. The course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started. Throughout the course, you will complete exercises that allow you to apply the skills you have learned in a practical way, such as evaluating a lead qualification framework, planning a “smarketing” meeting, creating a buyer persona, and writing an email to potential customers. You will compile your work and submit it as a project at the end of the course.
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides foundational knowledge and strategy for sales enablement
Appropriate for newcomers to sales seeking a steppingstone into the field
Benefits experienced sales representatives looking to refine their skills and strategies
Lays solid groundwork for developing an effective sales enablement strategy
Emphasizes the importance of collaboration between sales and marketing teams
Provides practical exercises to reinforce understanding and apply concepts

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Career center

Learners who complete Sales Enablement will develop knowledge and skills that may be useful to these careers:
Sales Enablement Manager
The Sales Enablement Manager creates a strategy for bringing together marketing and sales teams under one goal, and equips them with the tools and resources they need to increase their productivity and close deals more effectively. This course can help build a foundation for developing a successful enablement strategy by providing a deep understanding of how sales and marketing can align their goals, and how to equip each team with content and tools that increase their effectiveness.
Marketing Manager
The Marketing Manager oversees the development and implementation of marketing campaigns that generate leads and drive sales. This course provides a deep understanding of how to create content and marketing materials that resonate with buyers, and how to reach them through a variety of channels.
Sales Operations Manager
The Sales Operations Manager implements processes and systems that help to improve sales productivity and efficiency. This course provides a deep understanding of how to develop and implement sales enablement strategies, and how to use technology to automate tasks and streamline workflows.
Account Executive
The Account Executive is responsible for developing and managing relationships with clients, and for closing deals. This course provides a deep understanding of how to identify and qualify leads, and how to create and deliver persuasive sales presentations.
Business Development Manager
The Business Development Manager generates new leads and develops new business opportunities. This course provides a deep understanding of how to identify and target potential customers, and how to develop and deliver persuasive sales presentations.
Product Manager
The Product Manager is responsible for developing and managing a product's lifecycle, from inception to launch. This course may be useful for Product Managers who want to develop a deeper understanding of how to market and sell their products, how to identify and target potential customers, and how to create and deliver persuasive sales presentations.
Digital Marketing Manager
The Digital Marketing Manager develops and implements digital marketing campaigns that generate leads and drive sales. This course provides a deep understanding of how to use digital channels such as search engine optimization (SEO), social media, and email marketing, to reach and engage potential customers. This course would be particularly useful for Digital Marketing Managers who want to develop a deeper understanding of how to align their marketing campaigns with sales goals, and how to measure the effectiveness of their campaigns.
Content Marketing Manager
The Content Marketing Manager creates and manages content that attracts and engages potential customers. This course provides a deep understanding of how to create content that resonates with buyers, and how to reach them through a variety of channels. This course would be particularly useful for Content Marketing Managers who want to develop a deeper understanding of how to align their content with sales goals, and how to measure the effectiveness of their content.
Marketing Automation Specialist
The Marketing Automation Specialist uses marketing automation tools to automate marketing tasks and workflows. This course provides a deep understanding of how to use marketing automation tools to streamline sales and marketing processes, and how to measure the effectiveness of marketing automation campaigns. This course would be particularly useful for Marketing Automation Specialists who want to develop a deeper understanding of how to align their marketing automation efforts with sales goals.
Technical Writer
The Technical Writer creates and manages documentation for products and services. This course may be useful for Technical Writers who want to develop a deeper understanding of how to create content that resonates with buyers, and how to reach them through a variety of channels.
Customer Success Manager
The Customer Success Manager ensures that customers are satisfied with their products and services, and helps to retain customers. This course may be useful for Customer Success Managers who want to develop a deeper understanding of how to identify and qualify leads, and how to create and deliver persuasive sales presentations.
Sales Engineer
The Sales Engineer provides technical expertise to sales teams, and helps to close deals. This course may be useful for Sales Engineers who want to develop a deeper understanding of how to identify and qualify leads, and how to create and deliver persuasive sales presentations.
Data Analyst
The Data Analyst collects and analyzes data to help businesses make better decisions. This course may be useful for Data Analysts who want to develop a deeper understanding of how to use data to improve sales and marketing performance, and how to measure the effectiveness of sales and marketing campaigns.
Market Researcher
The Market Researcher conducts research to identify and understand the needs of potential customers. This course provides a deep understanding of how to identify and target potential customers, and how to develop and deliver persuasive sales presentations.
Salesperson
The Salesperson sells products and services to customers. This course provides a deep understanding of how to identify and qualify leads, and how to create and deliver persuasive sales presentations.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Sales Enablement.
Challenges the traditional sales approach and provides a new model for success. It must-read for sales professionals who want to learn how to differentiate themselves and win more deals.
Classic in the sales profession, and it provides a proven framework for asking questions to uncover customer needs and close deals. It valuable resource for sales professionals at all levels.
Provides a practical guide to building a successful sales organization. It valuable resource for business owners and sales leaders who want to improve their team's performance and achieve greater results.
Comprehensive guide to sales, covering everything from prospecting to closing deals. It valuable resource for sales professionals at all levels who want to improve their skills and knowledge.
Provides insights into the psychology of selling and how to use it to your advantage. It valuable resource for sales professionals who want to improve their communication and persuasion skills.
Provides a framework for personal and professional success. It valuable resource for sales professionals who want to improve their self-management skills and achieve greater results.
Provides a practical guide to marketing for small businesses. It valuable resource for sales professionals who want to learn more about marketing and how to use it to grow their business.
Provides a framework for building and launching successful startups. It valuable resource for sales professionals who want to learn more about entrepreneurship and how to apply its principles to their own work.

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