Diversity And Inclusion In The Workplace

In this lecture, we will define diversity and inclusion. It is a very nuanced subject. The two are not one and the same, but they are both good for business. They can increase productivity, job satisfaction, and innovation while decreasing attrition. We will discuss examples of these facts before moving on to consider how they might apply to your workplace. Great job in taking the initiative to better understand diversity and inclusion in modern organisations.

Download and complete The Benefits Of Diversity And Inclusion Worksheet.

In this lecture, we're going to talk about some of the barriers that can stand in the way of diversity and inclusion in the workplace. Bias and stereotyping inevitably come into play in everything from hiring to performance reviews. The second challenge of diversity and inclusion is the challenge of budgeting. Cultural change requires participation at all levels. Learning more about diversity and inclusion is a positive first step.

Download and complete the Barriers To Inclusion Worksheet.

In this section, we will talk about the latest developments in diversity and inclusion to keep you up to date with the best practices. The three latest developments are remote working, eliminating unconscious biases and understanding the multigenerational workforce. There are pros and cons to working from home which we will discuss in depth. There are many ways to decrease biases at all stages of the business. The diversity of our current working population includes people from five different generations and must be addressed. As we wrap up this lecture, accept that you have unconscious biases and will need to work on becoming more inclusive. We hope you've learned a lot about various types of interventions against bias.

Download and complete the Diversity And Inclusion Developments Worksheet.

The topic of this lecture is microaggressions. We will look at the definition of microaggressions and delve into the meaning of the definition. Microaggressions are based on deeply ingrained prejudices and stereotypes and must be actively worked against. Many people don't realize just how serious microaggressions can be in terms of physical and mental health outcomes. The first step to combating the behaviour is to increase awareness. Well done on making it to the end of this lecture! Hopefully, you have built a strong knowledge base of the core concepts.

Download and complete the Microaggressions Worksheet.

This lecture is an overview of the educational and cascading diversity and inclusion interventions you can use in the workplace. Many times these programmes will fail, so we will go over what works best and how to best implement it. Programmes usually fail because they fail to meaningfully create an environment of inclusion, there is a lack of leaders committed to the cause, and/or there is a lack of a clear philosophy. Once we have gone over those pitfalls and workarounds, you will have completed the lecture!

Download and complete the Educational And Cascading Interventions Worksheet.

In this lecture, we will focus on how you can make an impact in your organisation. By including diversity and inclusion programmes you can affect your bottom line and inspire large-scale cultural change. You can utilize employee resource groups, focus groups, and employee surveys to learn what is and isn't working. You've done a great job so far!

Download and complete the Your Opportunity As A Leader Worksheet.

This lecture will give you some specific tips for communicating with senior stakeholders regarding the importance of allocating funds to your diversity and inclusion programmes. Alternatively, you may want to suggest enlisting expert Diversity and Inclusion consultants to influence the decision-makers to provide the budget. Once we have gone over the tips and tricks, you can start using the information you have already learned to implement Diversity and Inclusion at the levels you do control. Hopefully, you will create and maintain a leadership mindset that is effective for change in your organisation. Building a strong foundation and developing a plan to confront bias are essential first steps.

Download and complete the Leadership Mindset For Creating Change Worksheet.

In this lecture, we will explore how to measure diversity and inclusion. Without concrete data, you can't accurately determine where your programme is successful. Tools include the Social Inclusion Assessment Tool and the Perceived Group Inclusion Scale. Other techniques include discovery workshops, employee feedback software and making use of exit interviews.

Download and complete the Measuring Diversity And Inclusion Worksheet.

In this lecture, we will go over a case study of an organisation that has applied Diversity and Inclusion interventions.

In this lecture, we will briefly recap what you've learnt throughout the course.

This lecture seeks to define the most prominent dangers of unconscious bias. Unconscious bias is unavoidable but able to be mitigated. This lecture shows how we see it every day in places we may not have realised. We'll also delve into contemporary and impending consequences of unconscious bias like poor decision-making and the reliability of the information.

Also explored are the necessity and probable faults of heuristics. Heuristics are the clusters of associations and assumptions we use for immediate decision-making.

Download and complete the What Is Unconscious Bias Worksheet.

This lecture defines various forms of cognitive bias, how to identify them, and how to avoid them. We'll cover the common source bias, illusory truth, illusory validation, outcome bias, compassion fade and backlash.

Following this, we'll go into the benefits of a more flexible perception and how to foster one. We'll discuss ways to change the routine and try new activities, as well as challenge your own perceptions.

Download the Cognitive Bias And Cognitive Flexibility Worksheet.

This lecture shows how practical applications and strategies in the workplace can keep stereotyping, prejudice and discrimination in check. We'll discuss consistency, transparency, accountability and how to deal with offences. This will include real examples from people involved in bias prevention.

Download the Combatting And Preventing Stereotyping, Prejudice And Discrimination Worksheet.

This lecture goes over methods to create an unbiased hiring process. It helps polish the process with clear goal-setting, collective efforts, structure, and digital tools to get the best candidate for the role, free of biased distractions.

There will also be information from various human resource professionals to elucidate the dangers of biased hiring processes.

Download and complete the Combatting Bias In The Hiring Process Worksheet.

This lecture journeys inward on how people hold unwarranted biases against themselves. We'll discuss how most of us are influenced by imaginary constructs, and we'll illuminate how fictional constructs have influenced every mind since the dawn of society. This lecture will help build awareness, replace internalised bias with valuable metrics of thought, and shed light on how ridiculous perpetuated discrimination is.

Download and complete the Recognising And Combatting Internalised Bias Worksheet.

This lecture dives into cognitive case studies and evidence that illustrate fundamental predicaments with decision-making. We'll see why gut-thinking is dangerous, how unrealistic optimism blinds us, how we have unseen biases that anchor important decisions, and how decision-making has been exposed as unreliable by numerous psychological tests.

Download and complete the Bias in Decision Making Part 1 Worksheet.

This lecture presents broader, more objective approaches to business decisions. These solutions will include clear metrics, a decision model to use, how to use objective data for new information, and how to apply premortem evaluations. These strategies will ensure decisions are made with the most important things considered, negating pitfalls that were discussed in the previous lecture.

Download and complete the Bias In Decision Making Part 2 Worksheet.

This lecture exposes signifiers for the effectiveness of bias prevention in the workplace. It also gives ways to examine the organisation's ongoing efforts against biased practices. We'll discuss the importance of employee turnover, how to audit diversity growth, representing stakeholders, and using internalised bias as a metric.

Download and complete the Measuring The Effectiveness Of Bias Prevention Worksheet.

The first lecture serves as an introduction to the course on Working Across Cultures. It encourages you to reflect on your ideal outcomes when working internationally.

Download the Intercultural Mindset Worksheet.

This lecture discusses cultural profiles and subcultures. It defines cultural profiles as sets of issues, considerations, and values that are recognised when dealing in business are diplomacy. It also goes over how cultural profiles can lead to assumptions, which can have positive or negative consequences. It stresses the importance of making sure a leader expresses their individual principles through action and communication.

Download the Cultural Profiles And Subcultures Worksheet.

This lecture discusses how to recognise cross-cultural values. Business encounters must be treated on an individual level, while inviting cultural indulgence, but not prompting it. Culture influences business via established practices which have existed for generations. The lecture provides ways to overcome bias, indulge other perspectives, and offer different ways of communicating, negotiating, and conveying intention.

Download the Recognising Cross-Cultural Values worksheet.

This lecture discusses culture and individual differences. It reviews cultural profiles and patterns and uses them as guidelines for preparing for the next steps. It also goes over how to negate breakdowns in communication and how to treat people as individuals rather than products of their culture.

Download the Culture And Individual Differences Worksheet.

This lecture discusses communication and body language. It explains some best practices for positive body language in an international business setting, including different norms in different countries. Finally, it recommends methods for practising new body language to make it a habit.

Download the Body Language And Gestures Worksheet.

This lecture discusses use of language. It lists the 4 goals for communicating to other cultures with other languages

Download the Language Best Practises Worksheet.

This lecture explores business protocols and etiquette in various cultures. Important things to go over include punctuality, time management, rapport building, and direct/indirect interaction. The lecture discusses how to navigate all of these issues.

Download the Business Protocol And Etiquette Worksheet.

This lecture covers individual needs as they relate to various cultures, including National and religious holidays, conflict management and overall communication. It is important to be accommodating and flexible, and onboard appropriately.

This lecture covers individual needs in terms of how to build trust and handle conflict. Methods vary across cultures and the lecture will go over different examples. It is important to take others' values into consideration in order to build trust.

Download the Team Building And Managing Conflict Worksheet.

This lecture is the first of two that delve into international negotiations. It goes over examples of how counterparts will want to negotiate and how to build rapport appropriately, and the best time to do it. It also discusses the use of technology in negotiations.

This lecture gives specific examples of negotiating abroad based on country and region. It stresses the importance of researching target cultures and understanding how they conduct business.

Download the Cross-Cultural Negotiation Worksheet.

This lecture recaps the course content to help you consolidate what you've learnt.