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Managing IT Services with ITIL®
Executive Briefing
Register for this course and see more details by visiting:
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possible dealbreakers
Teaches skills and knowledge in high demand in industry
Builds a strong foundation for beginners
Taught by recognized leaders in the field
Develops professional skills or deep expertise in a particular topic or set of topics
Offers a comprehensive study of one aspect of the field
Gives learners an edge in understanding innovation and groundbreaking topics
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Managing IT Services with ITIL®: Executive Briefing.
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Career center
Learners who complete Managing IT Services with ITIL®: Executive Briefing will develop knowledge and skills
that may be useful to these careers:
IT Director
IT Director
An IT Director is ultimately responsible for the success of their company's IT infrastructure. The Managing IT Services with ITIL® Executive Briefing course can help IT Directors build a foundation necessary to lead their team toward this common goal. This course will teach IT Directors how to best manage their staff, as well as how to maintain IT services throughout the organization. Mastery of this course will likewise enable IT Directors to advance their own career in addition to the success of their team.
IT Service Manager
IT Service Manager
IT Service Managers oversee the day to day operations of an organization's IT services, which can range from technical support to network security. By taking the Managing IT Services with ITIL® Executive Briefing course, IT Service Managers can learn how to more effectively lead their staff, manage their budget and resources, and maintain IT services. These skills will help IT Service Managers to improve the efficiency and effectiveness of their team, which can lead to a more successful career.
IT Manager
IT Manager
IT Managers oversee the implementation and administration of IT systems within an organization. The Managing IT Services with ITIL® Executive Briefing course is designed to help IT Managers develop the skills and knowledge they need to excel in this role. The course covers a wide range of topics, including IT service management, IT governance, and IT security. By completing this course, IT Managers can develop a deeper understanding of how to manage IT services effectively, which can lead to a more successful career.
IT Consultant
IT Consultant
IT Consultants provide advice and guidance to organizations on how to improve their IT systems and processes. The Managing IT Services with ITIL® Executive Briefing course can help IT Consultants to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT service management, IT governance, and IT security. By completing this course, IT Consultants can gain a deeper understanding of the challenges and opportunities facing organizations in the digital age, which can help them provide more valuable advice to their clients.
IT Auditor
IT Auditor
IT Auditors are responsible for evaluating the security and effectiveness of an organization's IT systems and processes. The Managing IT Services with ITIL® Executive Briefing course can help IT Auditors to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT service management, IT governance, and IT security. By completing this course, IT Auditors can gain a deeper understanding of the risks and vulnerabilities facing organizations in the digital age, which can help them provide more valuable insights to their clients.
IT Project Manager
IT Project Manager
IT Project Managers are responsible for planning, organizing, and executing IT projects. The Managing IT Services with ITIL® Executive Briefing course can help IT Project Managers to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT project management, IT governance, and IT security. By completing this course, IT Project Managers can gain a deeper understanding of the challenges and opportunities facing organizations in the digital age, which can help them lead their projects to success.
IT Architect
IT Architect
IT Architects are responsible for designing and implementing the IT systems and infrastructure for an organization. The Managing IT Services with ITIL® Executive Briefing course can help IT Architects to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT service management, IT governance, and IT security. By completing this course, IT Architects can gain a deeper understanding of the challenges and opportunities facing organizations in the digital age, which can help them design and implement the most effective IT solutions possible.
IT Security Analyst
IT Security Analyst
IT Security Analysts are responsible for protecting an organization's IT systems and data from security threats. The Managing IT Services with ITIL® Executive Briefing course can help IT Security Analysts to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT security, IT governance, and IT risk management. By completing this course, IT Security Analysts can gain a deeper understanding of the threats facing organizations in the digital age, which can help them protect their systems and data more effectively.
IT Business Analyst
IT Business Analyst
IT Business Analysts are responsible for understanding the business needs of an organization and translating them into IT solutions. The Managing IT Services with ITIL® Executive Briefing course can help IT Business Analysts to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT service management, IT governance, and IT project management. By completing this course, IT Business Analysts can gain a deeper understanding of the business challenges facing organizations in the digital age, which can help them develop more effective IT solutions.
IT Operations Manager
IT Operations Manager
IT Operations Managers are responsible for the day to day operations of an organization's IT systems and infrastructure. The Managing IT Services with ITIL® Executive Briefing course can help IT Operations Managers to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT service management, IT governance, and IT security. By completing this course, IT Operations Managers can gain a deeper understanding of the challenges and opportunities facing organizations in the digital age, which can help them manage their systems and infrastructure more effectively.
IT Risk Manager
IT Risk Manager
IT Risk Managers are responsible for identifying, assessing, and mitigating the risks facing an organization's IT systems and data. The Managing IT Services with ITIL® Executive Briefing course can help IT Risk Managers to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT risk management, IT governance, and IT security. By completing this course, IT Risk Managers can gain a deeper understanding of the threats facing organizations in the digital age, which can help them protect their systems and data more effectively.
IT Compliance Manager
IT Compliance Manager
IT Compliance Managers are responsible for ensuring that an organization's IT systems and processes are in compliance with all applicable laws and regulations. The Managing IT Services with ITIL® Executive Briefing course can help IT Compliance Managers to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT governance, IT compliance, and IT security. By completing this course, IT Compliance Managers can gain a deeper understanding of the legal and regulatory requirements facing organizations in the digital age, which can help them ensure that their systems and processes are in compliance.
IT Governance Manager
IT Governance Manager
IT Governance Managers are responsible for developing and implementing the IT governance policies and processes for an organization. The Managing IT Services with ITIL® Executive Briefing course can help IT Governance Managers to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT governance, IT risk management, and IT compliance.
IT Service Delivery Manager
IT Service Delivery Manager
IT Service Delivery Managers are responsible for planning, organizing, and executing the delivery of IT services to an organization. The Managing IT Services with ITIL® Executive Briefing course can help IT Service Delivery Managers to develop the skills and knowledge they need to succeed in this role. The course covers a wide range of topics, including IT service management, IT governance, and IT project management.
IT Financial Manager
IT Financial Manager
IT Financial Managers are responsible for planning, organizing, and executing the financial management of an organization's IT systems and processes. The Managing IT Services with ITIL® Executive Briefing course may be useful for IT Financial Managers who want to develop a deeper understanding of IT service management. This course covers a wide range of topics, including IT service management, IT governance, and IT project management.
For more career information including salaries, visit:
OpenCourser.com/course/d3n7hb/managing
Reading list
We've selected six books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Managing IT Services with ITIL®: Executive Briefing.
Is the official study guide for the ITIL Foundation certification, which prerequisite for this course. It provides a comprehensive overview of the ITIL framework and its key concepts.
Is ideal for those seeking a detailed overview of the Service Strategy phase of the ITIL service lifecycle. It covers all aspects of the phase, including key concepts, best practices, and implementation guidance.
Provides a detailed overview of the ITIL Service Operation process, which is covered in this course. It includes best practices for service design, delivery, and support.
Provides a detailed overview of the ITIL Service Design process, which is covered in this course. It includes best practices for designing and implementing IT services.
Comprehensive guide to the ITIL Foundation certification exam. It includes practice questions and answers to help you prepare for the exam.
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Provides a simplified overview of ITSM, including ITIL. It good choice for beginners who want to learn more about the basics of ITSM.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/d3n7hb/managing
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Time
24 hours
Via
Pluralsight
Language
English
Good to know
Teaches skills and knowledge in high demand in industry
Builds a strong foundation for beginners
Taught by recognized leaders in the field
Develops professional skills or deep expertise in a particular topic or set of topics
Offers a comprehensive study of one aspect of the field
Gives learners an edge in understanding innovation and groundbreaking topics
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