ممارسات التدريب from Coursera

لكي يكون التدريب أكثر فاعلية، من المهم أن تكون هناك ثقافة قوية من التدريب والمساءلة والتي ستتعلم كيفية دمجها في اجتماعاتك الثنائية في هذه الدورة.

سنناقش الاستراتيجيات في تدريب الموظفين الرائعين الذين يتميزون بدرجة عالية من الحافز والأداء المتسق والذين يتسمون بضعف الأداء.

سنستكشف أدوات محددة مثل أجندة التدريب، والتي يمكنك تطبيقها على الفور في محادثات التدريب الخاصة بك. وسوف تتعلم كيفية استخدام أسلوب "منطق التدريب" في سيناريوهات الأداء النموذجية التي يواجهها المديرون. وأخيرًا، ستتعلم من هذه الدورة بعض الاستراتيجيات الملموسة عن كيفية تدريب مديري التدريب الآخرين.

إذا كنت مستعدًا لبدء ممارسة التدريب داخل مؤسستك، فالرجاء الانضمام إلينا في هذه الدورة التدريبية!

What's inside

Syllabus

نظرة عامة حول الدورة التدريبية وكيفية وضع ثقافة تدريب ومساءلة

في هذه الوحدة الأولى، ستتعرف على جميع العناصر الأساسية التي تُشكل عملية التدريب التي تحدثنا عنها حتى الآن في التخصص - الرسالة والهدف والرؤية والمساءلة ومؤشرات الأداء الرئيسية والتوقعات. بعد إتمام هذه الوحدة، ينبغي أن تكون قادرًا على وصف أساليب تدريب أنواع مختلفة من الموظفين، وعلى بدء وضع ممارسات تدريب فعالة مناسبة لك ولجميع الموظفين الذين يُشكلون فريقك.

تصميم ممارسة تدريب فردية مباشرة لمرؤوسيك

هذه الوحدة بمثابة دعوة للتفكير في كيفية إدارة الوقت الذي تمضيه مع الموظفين وجهًا لوجه أو مباشرة بصورة فردية. سنُناقش أهمية عقد اجتماعات فردية مباشرة، وضمان اتساق التدريب المقدم لجميع الموظفين الذين تُشرف عليهم عن طريق وضع جدول أعمال للتدريب. بحلول نهاية هذه الوحدة، ينبغي أن تكون قادرًا على شرح أهمية تضمين مؤشرات الأداء الرئيسية والأهداف في ممارسات التدريب، وعلى وضع جدول أعمال للتدريب، وعلى استخدام أدوات تدريب شائعة وفعالة عند إجراء محادثات مع الموظفين الذين تُشرف عليهم.

تطبيق أسلوب "معادلات التدريب" على سيناريوهات الأداء النموذجية

ستُناقش هذه الوحدة كيفية التعامل مع سيناريوهات الأداء التي سيتعامل معها جميع المديرين على الأرجح عند تدريب الموظفين. بعد إتمام هذه الوحدة، ستكون قادرًا على تطبيق أسلوب "معادلات التدريب" لتشخيص ثغرات الأداء، وعلى وصف بعض الأساليب الأساسية عند إجراء المحادثات، وعلى تطبيق تدريب مساءلة تكتيكي أو تطويري لكل من المواقف الشائعة الواردة أدناه.

تدريب المُدرب

تتناول هذه الوحدة النهائية بالكامل مسائل متعلقة بتدريب المديرين الذين يقودون موظفين آخرين، وبالتالي يُدربونهم. بحلول نهاية هذه الوحدة، ينبغي أن تكون قادرًا على توضيح كيفية تدريب المديرين بفعالية من أجل دفع أداء الموظفين المرؤوسين، ما يضمن في نهاية المطاف وجود ثقافة تدريب ومساءلة على جميع مستويات المؤسسة.

مرحلة التخصص 2: ممارسة وجدول أعمال التدريب الخاصان بك

خلال مرحلة التخصص هذه، يُطلب منك وضع ممارسة وجدول أعمال للتدريب خاصين بك. من الضروري التعرف على هذه العناصر قبل بدء محادثات التدريب مع مرؤوسيك من أجل وضع ثقافة تدريب داخل فريقك ومؤسستك.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides a framework for developing a strong training and accountability culture within teams

Focuses on practical strategies for training both high and low performers

Offers specific tools and techniques, such as the training agenda, for immediate implementation

Provides a structured approach to addressing common performance scenarios faced by managers

Covers essential elements of the training process, including purpose, goals, and metrics

Guides the development of individualized training practices for direct reports

Reviews summary

Effective training practices

Students value this course for its insight into training in the workplace. It shares useful advice and methods for managers who want to learn how to engage with employees and help them succeed. The course is well-structured and easy to follow, making it a great resource for professional development.

Well-structured and easy to follow.

"The course is well-structured and easy to follow, making it a great resource for professional development."

"I found the course to be very clear and concise, which made it easy to understand the material."

Suggests strategies to train employees.

"The course provides useful strategies to train employees and keep them engaged."

"I found the strategies for training employees to be very helpful."

Provides practical advice for managers.

"The course provides practical advice for managers who want to learn how to engage with employees and help them succeed."

"I found the practical advice for managers to be very helpful."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in ممارسات التدريب with these activities:

Review Professional Workplace Etiquette

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Reviewing professional workplace etiquette will help you understand the expected norms and behaviors in the workplace and will help you make a great impression on your colleagues and clients.

Browse courses on Workplace Etiquette

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Read articles or blog posts about workplace etiquette.
Watch videos about workplace etiquette.
Ask a mentor or colleague for advice on workplace etiquette.

Join a Study Group

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Joining a study group will allow you to discuss the course material with other students, which can help you learn and retain the information better.

Browse courses on Collaborative Learning

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Find a study group that meets your needs.
Attend study group meetings regularly.
Participate in discussions and ask questions.

Follow Tutorials on Effective Communication

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Following tutorials on effective communication will help you improve your ability to communicate clearly and effectively with your team and clients.

Browse courses on Effective Communication

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Find tutorials on effective communication.
Watch or read the tutorials.
Practice the techniques you learn in the tutorials.

Five other activities

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Find a Mentor from Industry

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Finding a mentor from industry will give you access to valuable insights and advice that can help you advance your career.

Browse courses on Mentorship

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Identify potential mentors.
Reach out to potential mentors and express your interest in being mentored.
Build a relationship with your mentor.

Practice Summarizing Key Concepts

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Practicing summarizing key concepts will help you improve your ability to identify and articulate the most important points of the course material.

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Read a section of the course material.
Identify the key concepts in the section.
Write a summary of the key concepts.

Attend a Workshop on Training and Development

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Attending a workshop on training and development will help you learn about the latest trends and best practices in training and development.

Browse courses on Training and Development

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Find a workshop on training and development that meets your needs.
Register for the workshop.
Attend the workshop and participate in the activities.

Develop a Training Plan for Your Team

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Developing a training plan for your team will help you identify the skills and knowledge that your team needs to improve, and will provide you with a roadmap for achieving your training goals.

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Identify the needs of your team.
Develop learning objectives.
Choose training methods and materials.
Develop an evaluation plan.
Implement and monitor your training plan.

Write a Report on a Training Program

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Writing a report on a training program will help you assess the effectiveness of the program and identify areas for improvement.

Browse courses on Performance Improvement

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Choose a training program to evaluate.
Collect data on the program's effectiveness.
Analyze the data and write a report.

Career center

Learners who complete ممارسات التدريب will develop knowledge and skills that may be useful to these careers:

Training Specialist

A Training Specialist typically collaborates with other learning professionals to build and conduct training programs to improve employee performance, productivity and skills. The course 'Training Practices' may be useful for a Training Specialist as it gives guidance and training for how to build an effective training culture, create training plans, and track and measure training effectiveness.

See salaries and explore the career path for Training Specialist

Training Manager

Training Managers lead the design and implementation of training programs and ensure that employees have the skills needed for success. The course titled 'Training Practices' may be useful to a Training Manager. This course teaches you how to design, conduct, and evaluate impactful training programs using best practices and innovative methodologies.

See salaries and explore the career path for Training Manager

Learning and Development Manager

Working closely with business leaders, Human Resources, and other stakeholders, Learning and Development Managers design and deliver tailored learning experiences that support employees in their roles and in building essential skills for the future. The course 'Training Practices' can help a Learning and Development Manager learn how to assess training needs, create curricula, and evaluate the impact of training.

See salaries and explore the career path for Learning and Development Manager

Instructional Designer

Instructional Designers develop and maintain training materials, methods, and programs. The course 'Training Practices' may be useful by helping an Instructional Designer to create effective and engaging training materials. This course covers essential components of the training process, providing a practical approach to designing and developing effective training programs.

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Human Resources Manager

Human Resources Managers oversee employee relations, training and development, as well as performance management. The course 'Training Practices' can help a Human Resources Manager gain a deeper understanding of effective training techniques, which can help to improve employee productivity and job satisfaction.

See salaries and explore the career path for Human Resources Manager

Sales Manager

Sales Managers help develop and execute sales strategies that optimize performance and growth. The course 'Training Practices' may be useful for a Sales Manager to learn how to train and develop their sales team to improve sales skills, increase customer satisfaction, and exceed sales targets.

See salaries and explore the career path for Sales Manager

Operations Manager

An Operations Manager oversees the daily operations of an organization, and may be responsible for training new employees and developing training programs. The course 'Training Practices' may be useful for an Operations Manager to learn best practices for developing and delivering training programs.

See salaries and explore the career path for Operations Manager

Project Manager

Project Managers lead and manage projects to ensure that they are completed within budget, time, and scope. The 'Training Practices' course may be helpful for a Project Manager to learn project management best practices and how to create training programs to help their team succeed.

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Compliance Manager

Compliance Managers play a vital role in ensuring that their organization adheres to regulations and industry standards, and may be responsible for developing compliance training programs. The 'Training Practices' course can help a Compliance Manager learn best practices for developing and delivering compliance training, which is essential for maintaining compliance and mitigating risks.

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Quality Assurance Manager

Quality Assurance Managers are responsible for ensuring that products and services meet quality standards, and may be involved in developing quality training programs. The 'Training Practices' course may be useful for a Quality Assurance Manager to learn how to create effective training programs to improve quality assurance processes.

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Customer Service Manager

Customer Service Managers work to ensure customer satisfaction and resolve customer issues, and may be involved in training customer service representatives. The 'Training Practices' course may be useful for a Customer Service Manager to enhance training skills for customer service staff, ensuring they provide excellent customer service.

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Marketing Manager

Marketing Managers develop and implement marketing strategies to increase brand awareness, customer engagement, and drive sales. The 'Training Practices' course may be useful for a Marketing Manager to learn how to create training programs for team members to improve knowledge of products, services, and customer profiles.

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Talent Acquisition Manager

Talent Acquisition Managers recruit, interview, and hire new employees, and may also develop training programs for new hires. The 'Training Practices' course may be useful for a Talent Acquisition Manager to learn how to create and deliver effective training programs for new hires, helping them to onboard and succeed in their roles.

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Organizational Development Manager

Organizational Development Managers are responsible for employee training and development, as well as career management and succession planning, and may create and implement development programs. The 'Training Practices' course can help Organizational Development Managers learn how to improve training and development processes, by sharing best practices and methodologies.

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Management Consultant

Management Consultants analyze business processes and provide recommendations to improve efficiency and performance, and may be involved in training staff on new processes. The 'Training Practices' course may be useful for Management Consultants to learn best practices for developing and delivering training programs to support clients in implementing new processes and systems.

See salaries and explore the career path for Management Consultant