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Veena Rodrigues, Emily Player, Kelly Walker, and Emma Parker

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is suitable for all post-registration doctors and healthcare professionals, especially those holding supervisory responsibility for pre-registration health professional students and postgraduate medical trainees in hospital or community settings. It is one of a series of Clinical Supervision courses developed by a multidisciplinary group of clinical educators from Norwich Medical School. You can also take:

Topics Covered

Read more

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is suitable for all post-registration doctors and healthcare professionals, especially those holding supervisory responsibility for pre-registration health professional students and postgraduate medical trainees in hospital or community settings. It is one of a series of Clinical Supervision courses developed by a multidisciplinary group of clinical educators from Norwich Medical School. You can also take:

Topics Covered

  • Workplace based assessments
  • WPBAs: supervisor and trainee perspectives
  • Competence
  • Giving feedback
  • Learners in difficulty

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Reviews summary

Practical clinical supervision insights

According to students, this course is a highly practical and essential guide for healthcare professionals in supervisory roles. Learners widely praise its focus on effective feedback techniques and comprehensive coverage of workplace-based assessments (WPBAs) from both supervisor and trainee perspectives. While the course provides a solid foundational knowledge and is particularly helpful for new supervisors, a few learners expressed a desire for more interactive elements or additional real-life case studies. Overall, it's considered a valuable resource for enhancing clinical supervision skills.
Establishes a strong base and serves as a good refresher.
"A solid foundation for clinical supervision, very helpful to build upon."
"Good course for refreshing my knowledge; much of it I already knew, but it was presented clearly."
"It reinforced many concepts I use daily and introduced some new perspectives effectively."
Provides comprehensive insights into assessments and feedback.
"The focus on workplace-based assessments was excellent."
"I particularly appreciated the discussion on supervisor and trainee perspectives..."
"The feedback techniques alone are worth the time, truly transformative for my practice."
Offers directly applicable strategies for supervision.
"This course was incredibly practical, offering clear strategies for giving effective feedback..."
"As a new supervisor, I found the content directly applicable to my role."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
Some learners wished for more hands-on exercises.
"I would have liked a few more real-life case studies or interactive exercises to apply concepts."
"I personally prefer more hands-on activities to solidify understanding."
"The course could benefit from more direct engagement with scenarios and problem-solving tasks."

Career center

Learners who complete Clinical Supervision: Assessing and Providing Feedback will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 47 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Clinical Supervision: Assessing and Providing Feedback.
Offers a practical framework for giving and receiving feedback in a professional setting, emphasizing the balance between caring personally and challenging directly. It's highly popular in business and management circles and is particularly relevant for those in leadership roles or aspiring to them. It serves as a valuable guide for implementing a feedback culture within teams and organizations.
Die deutsche Ausgabe dieses Standardwerks bietet Strategien für den Umgang mit herausfordernden Gesprächen, einschließlich Feedback. Es ist eine grundlegende Ressource zum Verständnis der Struktur schwieriger Interaktionen und zur Verbesserung der Kommunikationsfähigkeiten, die für effektives Feedback unerlässlich sind. Nützlich als Nachschlagewerk und oft als Lehrbuch verwendet.
Is widely considered a foundational text for clinical supervision across various helping professions like social work, counseling, and psychology. It offers a comprehensive overview of supervision models, processes, and skills, making it excellent for gaining a broad understanding. It's often used as a core textbook in academic and training settings. The latest editions include updated literature and address contemporary issues like supervising across cultures.
This compelling narrative tells the story of Henrietta Lacks and the impact of her cells (HeLa cells) on medical research, raising crucial ethical questions about consent, race, and scientific advancement. It must-read for understanding the historical and ethical complexities intertwined with medical breakthroughs. It is valuable for providing background on bioethics and the history of medical research.
Dives into the contemporary topic of artificial intelligence in healthcare. It explores how AI can revolutionize diagnosis, treatment, and the patient-physician relationship. It is highly relevant to the provided course names and offers insights into the future of healthcare delivery, suitable for those interested in technology's impact on the field.
Tells the poignant story of a Hmong family and their interactions with the American healthcare system, highlighting the profound impact of cultural differences on patient care. It classic in medical anthropology and a must-read for understanding the importance of cultural competence and communication in healthcare. It is valuable for providing a deeper understanding of the social and cultural determinants of health.
Often referred to as the "bible" of clinical supervision, this book provides an in-depth, interdisciplinary examination of the subject. It covers key areas such as the supervisory relationship, various models, and relevant research. This highly authoritative text suitable for both students and seasoned supervisors looking to deepen their understanding. It commonly used textbook in graduate programs.
Gawande explores the power of checklists in improving performance and reducing errors in various fields, including healthcare. is considered a must-read for its practical insights into improving patient safety and quality of care. It offers valuable lessons applicable to healthcare professionals and administrators.
Is crucial for understanding the environmental factors that enable effective feedback. It highlights the importance of psychological safety in the workplace for individuals to feel comfortable giving and receiving candid feedback without fear of retribution. It's highly relevant for leaders and anyone interested in fostering a culture where feedback is welcomed and utilized for learning and improvement.
Ethics and legal considerations are paramount in supervision, particularly in clinical settings. crucial resource for understanding the ethical and legal landscape of clinical supervision, offering case studies and legal precedents to illustrate key issues. It must-read for clinical supervisors to ensure ethical and legally sound practice.
Focuses on the practical implementation of AI in healthcare from a leadership perspective. It is highly relevant to contemporary topics and provides a strategic framework for integrating AI solutions within healthcare organizations. It is particularly useful for professionals and graduate students interested in the operational aspects of AI in healthcare.
Examines successful healthcare models in other countries and proposes solutions for fixing the US healthcare system. It is highly relevant to contemporary discussions about healthcare reform and provides practical insights for improving value and reducing costs. It is suitable for professionals and policymakers interested in healthcare innovation.
Investigates the hidden costs and opaque pricing in the American healthcare system. It is highly relevant to contemporary discussions about healthcare affordability and transparency. It offers insights into the economic forces driving healthcare costs and potential solutions, suitable for anyone interested in the financial aspects of healthcare.
Presents a powerful approach to communication that focuses on empathy, needs, and requests, which is highly relevant to giving and receiving feedback constructively. It provides a framework for understanding the feelings and needs underlying messages, improving the quality of feedback interactions. While broader than just feedback, its principles are foundational for creating a safe environment for feedback exchange. It's considered a classic in communication studies.
Advocates for candid and authentic communication, which is crucial for effective feedback. It provides tools and techniques for having honest and impactful conversations, even when they are challenging. It's highly relevant for developing the skills needed to deliver feedback that is both clear and constructive.
Explores the impact of digital technologies, such as mobile devices and big data, on healthcare and the empowerment of patients. It is highly relevant to contemporary topics like digital health and data science in healthcare. It provides insights into how technology is changing the patient experience and the delivery of care.
This foundational text in the field of biomedical ethics, outlining key principles that guide decision-making in healthcare. While not a recent publication, it timeless classic essential for understanding the ethical dimensions of healthcare practice and policy. It must-read for students and professionals at all levels. It is commonly used as a textbook in academic institutions.
Aims to demystify AI, machine learning, and deep learning for a healthcare audience. It is highly relevant to the contemporary courses listed and is useful for gaining a foundational understanding of these technologies and their applications in healthcare. It is suitable for a broad audience, including those without a strong technical background.
This classic text explores the human side of medicine and the importance of empathy and compassion in patient care. It must-read for all medical students and practitioners.
Through a series of compelling essays, Gawande explores the inherent uncertainties and fallibilities of medicine and surgery. deepens understanding by offering an honest and insightful look at the realities of clinical practice, medical errors, and the challenges faced by healthcare professionals. It is valuable for gaining a nuanced perspective on the delivery of care.
Cornerstone text specifically for supervision in the field of social work. It covers the unique challenges and contexts of social work supervision, including administrative, educational, and supportive functions. It's an essential resource for social work students and professionals, providing both foundational knowledge and practical guidance.
This textbook provides a comprehensive introduction to the principles of health economics. It is essential for understanding the economic forces that shape healthcare systems, markets, and policy. It is commonly used in undergraduate and graduate health economics courses and serves as a valuable reference tool.
Offers practical guidance on structuring and delivering feedback effectively. It focuses on the mechanics of giving feedback, providing actionable strategies for crafting clear, concise, and impactful messages. It's a useful resource for those looking for concrete techniques to improve their feedback delivery skills. This book serves as a practical guide for applying feedback principles.
Focused specifically on feedback within leadership, this book provides practical guidance for managers and team leaders. It emphasizes the link between feedback and employee engagement and offers actionable strategies for improving leadership conversations around performance and development. This useful resource for developing practical feedback skills in a leadership context.
Emotional intelligence is crucial for effective supervision. provides a practical guide to understanding and improving your EQ through self-awareness, self-management, social awareness, and relationship management. It offers actionable strategies and is highly relevant for supervisors across all fields looking to enhance their interpersonal skills and deepen their understanding of the human element in supervision.
Emotional intelligence critical component of effective feedback, both in giving and receiving. Goleman's seminal work explores the importance of self-awareness, self-regulation, empathy, and social skills, all of which are vital for navigating the emotional aspects of feedback conversations. provides foundational knowledge in understanding the human element in feedback exchanges.
Offers a clear and practical guide to the essential aspects of clinical supervision. It covers planning, goal setting, evaluation, and providing feedback, with helpful tools like case studies and self-study questions. It's a useful resource for students and practitioners seeking step-by-step guidance on implementing effective supervision practices.
This guide offers a comprehensive approach to performance management, with a significant focus on the role of feedback in the process. It provides practical advice and tools for setting goals, monitoring progress, and delivering feedback that drives performance improvement. It's a valuable resource for managers and HR professionals.
Offers a comprehensive overview of the structure, organization, and delivery of healthcare in the United States. It is often used as a textbook in undergraduate and graduate healthcare administration programs. It provides essential background knowledge for understanding how the US healthcare system functions.
This biography of Paul Farmer highlights the challenges and complexities of delivering healthcare in resource-poor settings. It deepens understanding of global health inequities and the dedication required to address them. It is an inspiring and insightful read for anyone interested in global health and the social determinants of health.
Provides a practical introduction to US health policy, focusing on its impact on clinical practice. It is valuable for understanding how policies are made and how they influence healthcare delivery. It is suitable for students and professionals who need to navigate the policy landscape in healthcare.
While not directly about feedback delivery, this book's exploration of fixed versus growth mindsets is crucial for understanding how individuals perceive and react to feedback. It provides valuable context for why some people are more receptive to feedback than others and highlights the importance of fostering a growth-oriented environment where feedback is seen as an opportunity for learning. offers essential background knowledge for anyone involved in giving or receiving feedback.
Offers a comparative perspective on healthcare systems around the world. It helps broaden understanding by examining how other developed nations provide healthcare to their citizens. It is valuable for understanding different models and challenging assumptions about the US system, suitable for a wide audience including high school and undergraduate students.
Provides a collection of practical tips and techniques for giving feedback that motivates and improves performance. It offers a variety of approaches for different situations and individuals, making it a handy reference for managers and leaders. It's a good resource for gaining practical skills in delivering feedback.
Coaching is an increasingly important aspect of modern supervision. focuses on the principles and practice of effective coaching, providing models and techniques for developing others. It is particularly useful for supervisors who want to incorporate a coaching approach into their leadership style.
Explores how self-deception can create interpersonal problems and hinder effective communication, including the ability to give and receive honest feedback. It provides a powerful perspective on how our own mindset can impact our interactions and the effectiveness of feedback. It offers valuable insights for improving self-awareness and fostering more open communication.
Considered a classic in healthcare literature, this book provides a detailed historical analysis of the development of the American healthcare system and the medical profession. While not a recent publication, it offers crucial context for understanding the current landscape and is essential reading for those seeking a deep understanding of healthcare's evolution. It is more valuable as additional reading for historical context than a current reference.
Effective communication is at the heart of good supervision. provides a framework and practical skills for handling high-stakes conversations, which are common in supervisory roles. Mastering these skills can significantly improve a supervisor's ability to address performance issues, resolve conflicts, and provide constructive feedback.
While focused on broader corporate ethics, this book explores ethical dilemmas and decision-making processes that are highly relevant to supervisors in any organizational setting. It provides frameworks for navigating ethical challenges and fostering an ethical culture within a team or organization. is valuable for understanding the ethical responsibilities that extend to supervision beyond specific professional codes.
Challenges conventional wisdom in management and supervision, encouraging readers to rethink common practices. It uses a myth vs. reality format to highlight potentially unhelpful approaches and propose alternatives. It's a thought-provoking read for supervisors looking to refine their style and avoid common pitfalls.
Explores the dynamic relationship between supervisor and supervisee, examining the theoretical underpinnings of supervision. It delves into the complexities of this interaction and is suitable for those seeking a deeper, more theoretical understanding of the supervisory process. It can be particularly helpful for advanced students and practitioners interested in the nuances of the supervisory relationship.
Carl Rogers' work on client-centered therapy emphasizes empathy, unconditional positive regard, and congruence in the therapeutic relationship. These principles are highly applicable to the supervisory relationship, fostering a supportive and growth-promoting environment for supervisees. provides valuable insights into building strong interpersonal relationships, essential for effective supervision, particularly in helping professions.
This concise book provides a broad overview of the concept of leadership, its history, and various perspectives. While supervision form of leadership, understanding the broader theories and debates surrounding leadership can enrich a supervisor's understanding of their role and impact. It's a good starting point for gaining a foundational understanding of leadership principles relevant to supervision.

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