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Managing Employee Performance

Larry Bourgerie

Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.

In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals. These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

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What's inside

Syllabus

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Useful for people management and organizational goals
Provided by Larry Bourgerie
Teaches key elements for performance management
Covers fundamental principles and effective practices
Includes practical guidance for performance reviews and providing feedback
Useful for enhancing performance culture in organizations

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Reviews summary

Practical employee performance management fundamentals

Please note: This analysis is based on very limited review data. According to students (inferred from course content), the course offers practical guidance for managing employee performance. Learners appear to find the explanations of key HR concepts, such as feedback and performance appraisals, clear and easy to understand. The course seems well-suited for those new to supervisory roles, providing a solid foundational introduction to the core processes and tools needed for managing performance. While likely covering essential topics thoroughly, it may serve best as an introductory course, potentially requiring additional resources for advanced or complex scenarios not covered in the syllabus.
Focuses on essential concepts and workflows.
"I appreciated the focus on setting objectives and standards for performance."
"The course covers the standard performance management process steps effectively."
"It gives a solid overview of the essential elements needed to manage performance."
Suitable for those new to performance management.
"This course seems ideal for someone just starting out in a management or HR role."
"If you have prior experience in performance management, much of this will be review for you."
"It provides a good basic understanding, but may not cover advanced topics in depth."
Concepts like feedback and appraisals are explained well.
"The modules were well-structured and the explanations were easy to follow."
"I finally understand the key components of effective feedback after this course."
"The difference between performance appraisal and management was made very clear."
Offers actionable strategies for managing teams.
"I learned practical tips I can use right away in my role."
"The advice on conducting performance reviews felt very actionable and relevant."
"This course gave me tools and strategies that I can apply immediately at work."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Managing Employee Performance with these activities:
Review Performance Management Terminology
Familiarize yourself with key terms and concepts in performance management to build a solid foundation for the course.
Browse courses on Performance Management
Show steps
  • Define performance management and differentiate it from performance appraisal.
  • Identify different performance evaluation methods.
  • Understand the role of performance management in employee development.
Gather Performance Management Resources
Build a collection of valuable resources on performance management to support your ongoing learning and development.
Show steps
  • Search for articles, books, and websites on performance management.
  • Create a digital or physical folder to store these resources.
  • Regularly review and expand your resource collection.
Learn SMART Goal Setting
Develop effective goal-setting skills that are crucial for performance management success.
Browse courses on SMART Goals
Show steps
  • Understand the principles of SMART goal setting.
  • Practice creating SMART goals for your team.
  • Apply SMART goals in a real-world performance management scenario.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Peer Discussion on Performance Management Challenges
Engage in discussions with peers to exchange ideas and learn from their experiences in managing employee performance.
Browse courses on Performance Management
Show steps
  • Identify common performance management challenges.
  • Share best practices for addressing these challenges.
  • Develop strategies for continuous performance improvement.
Performance Appraisal Simulations
Gain practical experience in delivering performance appraisals and feedback effectively.
Browse courses on Performance Appraisal
Show steps
  • Prepare for a performance appraisal by gathering relevant data and observations.
  • Conduct a mock performance appraisal with a colleague or mentor.
  • Reflect on your performance and identify areas for improvement.
Volunteer at a Non-Profit Focused on Workforce Development
Gain hands-on experience in supporting employee performance improvement through volunteer work.
Browse courses on Workforce Development
Show steps
  • Identify non-profit organizations focused on workforce development.
  • Inquire about volunteer opportunities related to performance management.
  • Participate in programs and initiatives that support employee skill development and performance improvement.
Guide a Junior Employee's Performance
Support a junior employee's performance improvement by providing guidance and feedback.
Browse courses on Mentoring
Show steps
  • Identify a junior employee who would benefit from your guidance.
  • Set clear goals and expectations for the employee.
  • Provide regular feedback and coaching to support the employee's development.
  • Track the employee's progress and make adjustments as needed.

Career center

Learners who complete Managing Employee Performance will develop knowledge and skills that may be useful to these careers:
Human Resources Business Partner
Human Resources Business Partners are critical advisors to managers, business leaders, and employees on a wide range of people management issues, including performance management. The knowledge gained in this course on topics such as setting clear expectations, performance appraisals, and giving effective feedback will enable Human Resources Business Partners to provide expert guidance to their internal clients on how to effectively manage performance.
See salaries and explore the career path for Human Resources Business Partner
Performance Improvement Consultant
Performance Improvement Consultants help organizations improve the performance of their employees by developing and implementing performance management systems. This course provides a solid foundation for those aspiring to be Performance Improvement Consultants, covering topics such as performance management fundamentals, setting performance objectives and standards, and how to create a positive performance culture. The actionable strategies and tools taught in this course will equip individuals to excel in this role.
See salaries and explore the career path for Performance Improvement Consultant
Learning and Development Specialist
Learning and Development Specialists play a crucial role in developing and implementing training programs to improve employee performance. This course will be highly beneficial for aspiring Learning and Development Specialists, as it provides a comprehensive overview of performance management, including performance reviews, feedback mechanisms, and creating a positive learning culture. By understanding the principles of effective performance management, Learning and Development Specialists can create more impactful training programs.
See salaries and explore the career path for Learning and Development Specialist
Talent Management Specialist
Talent Management Specialists are responsible for identifying, developing, and retaining top talent within an organization. A deep understanding of performance management is essential for Talent Management Specialists to effectively assess and develop employees' potential. This course covers key aspects of performance management, including performance measurement, performance improvement, and career development planning. The knowledge gained will help Talent Management Specialists make informed decisions about talent acquisition, development, and retention strategies.
See salaries and explore the career path for Talent Management Specialist
Organizational Development Consultant
Organizational Development Consultants help organizations improve their performance by developing and implementing strategies for organizational change. Performance management is a key aspect of organizational development, and a solid understanding of performance management principles is essential for Organizational Development Consultants. This course covers topics such as creating a positive performance culture, managing employee performance, and developing performance improvement plans. The insights gained from this course will equip Organizational Development Consultants with the knowledge and skills to effectively guide organizations through performance improvement initiatives.
See salaries and explore the career path for Organizational Development Consultant
Human Resources Manager
Human Resources Managers oversee all aspects of human resources management within an organization, including performance management. This course provides a comprehensive overview of performance management, covering topics such as performance planning, performance measurement, feedback, and performance improvement. The knowledge and skills gained from this course will enable Human Resources Managers to effectively manage employee performance and contribute to the overall success of their organizations.
See salaries and explore the career path for Human Resources Manager
Training and Development Manager
Training and Development Managers are responsible for developing and delivering training programs to improve employee performance. Understanding the principles of effective performance management is crucial for Training and Development Managers to design and deliver impactful training programs. This course covers topics such as performance analysis, performance improvement planning, and creating a positive learning culture. The knowledge gained will enable Training and Development Managers to create training programs that effectively address performance gaps and drive employee development.
See salaries and explore the career path for Training and Development Manager
Performance Analyst
Performance Analysts collect, analyze, and interpret data to measure and improve employee performance. This course provides a strong foundation for aspiring Performance Analysts, covering topics such as performance measurement, data analysis, and performance improvement planning. The skills and knowledge gained in this course will enable individuals to effectively analyze performance data, identify performance gaps, and develop data-driven recommendations for improvement.
See salaries and explore the career path for Performance Analyst
Employee Relations Specialist
Employee Relations Specialists handle employee concerns, resolve conflicts, and promote a positive work environment. Knowledge of performance management is important for Employee Relations Specialists to effectively address performance-related issues and maintain harmonious employee relations. This course covers topics such as performance feedback, performance improvement planning, and conflict resolution. By understanding the principles of effective performance management, Employee Relations Specialists can effectively handle performance-related concerns and contribute to a positive work environment.
See salaries and explore the career path for Employee Relations Specialist
Compensation and Benefits Manager
Compensation and Benefits Managers develop and administer employee compensation and benefits programs. Understanding the principles of performance management is essential for Compensation and Benefits Managers to ensure that compensation and benefits programs are aligned with organizational performance goals. This course covers topics such as performance-based pay, variable pay, and performance incentives. The knowledge gained will enable Compensation and Benefits Managers to develop and implement compensation and benefits programs that reward and motivate employees for high performance.
See salaries and explore the career path for Compensation and Benefits Manager
Occupational Psychologist
Occupational Psychologists apply psychological principles to the workplace to improve employee performance and well-being. Knowledge of performance management is essential for Occupational Psychologists to understand the psychological factors that influence employee performance and to develop effective performance management interventions. This course covers topics such as performance assessment, feedback, and motivation. The knowledge gained will enable Occupational Psychologists to design and implement performance management programs that optimize employee performance and satisfaction.
See salaries and explore the career path for Occupational Psychologist
Talent Acquisition Specialist
Talent Acquisition Specialists are responsible for recruiting and hiring new employees. Understanding performance management is important for Talent Acquisition Specialists to identify and attract candidates with the skills and potential to perform effectively in the organization. This course covers topics such as performance planning, performance measurement, and performance improvement. By understanding the principles of effective performance management, Talent Acquisition Specialists can better evaluate candidates' potential and make informed hiring decisions.
See salaries and explore the career path for Talent Acquisition Specialist
Industrial-Organizational Psychologist
Industrial-Organizational Psychologists apply psychological principles to improve organizational performance and employee well-being. A solid understanding of performance management is essential for Industrial-Organizational Psychologists to design and implement effective performance management systems. This course covers topics such as performance measurement, feedback, and performance improvement planning. The knowledge gained will enable Industrial-Organizational Psychologists to develop and implement performance management programs that optimize organizational performance and employee satisfaction.
See salaries and explore the career path for Industrial-Organizational Psychologist
Human Resources Generalist
Human Resources Generalists handle a wide range of human resources functions, including performance management. This course provides a broad overview of performance management, covering topics such as performance appraisal, feedback, and performance improvement planning. The knowledge and skills gained in this course will enable Human Resources Generalists to effectively manage employee performance and contribute to the overall success of their organizations.
See salaries and explore the career path for Human Resources Generalist
Operations Manager
Operations Managers oversee the day-to-day operations of an organization and ensure that the organization meets its performance goals. Understanding performance management is critical for Operations Managers to effectively manage the performance of their teams and departments. This course covers topics such as performance planning, performance measurement, and performance improvement. The knowledge gained will enable Operations Managers to create and implement performance management systems that drive operational excellence and organizational success.
See salaries and explore the career path for Operations Manager

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Managing Employee Performance.
Cover image
Human Resource Management
Save
Provides a comprehensive overview of performance management, including setting goals, providing feedback, and conducting performance appraisals.
Human Resource Management
Paperback
$$$$
Human Resource Management
Hardcover
Check Price
Human Resource Management
Paperback
$$$$
Bundle: Human Resource Management, Loose-Leaf...
Product Bundle
$$$$
LMS Integrated for MindTap Management, 1 term (6...
Printed Access Code
$$$
MindTap for Valentine/Meglich/Mathis/Jackson's...
Printed Access Code
$$$$
Human Resource Management
Kindle Edition
$$$
Cover image
Management and Business Research
Save
Provides practical tools and techniques for conducting effective performance appraisals.
Management and Business Research
Hardcover
$$$$
Cover image
Victory Through Organization: Why the War for...
Save
Provides a framework for understanding the value of HR. It shows how HR can be used to improve employee performance and organizational results.
Victory Through Organization: Why the War for...
Hardcover
$$
Victory Through Organization: Why the War for...
Kindle Edition
$$
Cover image
Performance Management For Dummies
Save
Provides a simplified overview of performance management, making it accessible to those with little prior knowledge.
Performance Management For Dummies
Paperback
Check
Performance Management For Dummies
Kindle Edition
Check
Cover image
Training in Developing Nations: A Handbook for...
Save
Comprehensive resource for performance management. It provides a wide range of tools, templates, and forms that can be used to implement a performance management system.
Training in Developing Nations: A Handbook for...
Paperback
Check
Training in Developing Nations: A Handbook for...
Kindle Edition
Check
Cover image
Performance Management
Save
Provides a practical guide to managing performance and conducting effective appraisals.
Performance Management
Paperback
Check
Performance Management
Kindle Edition
Check
Cover image
OB: The Essentials
Save
Provides a practical guide to performance management for managers. It covers a wide range of topics, including performance planning, performance measurement, feedback, and reward management.
OB: The Essentials
Paperback
Check
OB: The Essentials
Kindle Edition
Check
Cover image
Supervision in the Hospitality Industry
Save
Provides a simplified overview of performance management, making it accessible to those with little prior knowledge.
Supervision in the Hospitality Industry
Paperback
Check
Supervision in the Hospitality Industry
Kindle Edition
Check
Cover image
Armstrong's Handbook of Strategic Human Resource...
Save
Provides a practical guide to improving employee performance. It covers a wide range of topics, including performance planning, performance measurement, feedback, and reward management.
Armstrong's Handbook of Strategic Human Resource...
Paperback
$$
Armstrong's Handbook of Strategic Human Resource...
Paperback
$$$
Armstrong's Handbook of Strategic Human Resource...
Kindle Edition
$$
Armstrong's Handbook of Strategic Human Resource...
Kindle Edition
$$$
Cover image
The Leadership Capital Index
Save
Provides a guide to best practices in performance management. It covers a wide range of topics, including performance planning, performance measurement, feedback, and reward management.
The Leadership Capital Index
Paperback
Check
The Leadership Capital Index
Kindle Edition
Check

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Course image
Effort
4 weeks of study, 3-5 hours/week
Via
Coursera
Institution
University of Minnesota
Instructor
Larry Bourgerie
Language
English
Transcripts
Español Français Português Deutsch Italiano 中文 العربية 한국어 日本語 हिंदी Nederlands Svenska Pусский Türkçe Polski Ελληνικά українська мова magyar nyelv Bahasa Indonesia ไทย қазақша اُردُو, فارسی বাংলা tiếng Việt پښتو آذربایجان دیلی
This course belongs to a collection called Human Resource Management: HR for People Managers. It's comprised of five courses:
  1. Managing Employee Compensation
  2. Recruiting, Hiring, and Onboarding Employees
  3. Managing Employee Performance (viewing)
  4. Preparing to Manage Human Resources
  5. Human Resources Management Capstone: HR for People Managers
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Useful for people management and organizational goals
Provided by Larry Bourgerie
Teaches key elements for performance management
Covers fundamental principles and effective practices
Includes practical guidance for performance reviews and providing feedback
Useful for enhancing performance culture in organizations
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