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Dave Murphy

Learn a key skill for establishing yourself as a proficient business and process analyst using Business Process Model and Notation 2.0. (BPMN)  This is the internationally recognised standard for business process modelling. Learn how to build complex business process diagrams using Microsoft Visio Professional.

Not just theory - key BPMN skills combined with practical and valuable Microsoft Visio Professional experience

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Learn a key skill for establishing yourself as a proficient business and process analyst using Business Process Model and Notation 2.0. (BPMN)  This is the internationally recognised standard for business process modelling. Learn how to build complex business process diagrams using Microsoft Visio Professional.

Not just theory - key BPMN skills combined with practical and valuable Microsoft Visio Professional experience

Individual Assignments with direct University level instructor feedback. Now you can assess your ability to apply BPMN and Microsoft Visio Professional to real world scenarios and receive one to one feedback on your work.

Some Recent Reviews

"Started other courses, this is by far the clearer one and structured to my needs for learning."

"This is exactly what I was looking for. A set of rules and procedures for how to map Business process. I despise the willy nilly nature of several other courses I've seen. this one provides a language of it's own that is functional for creating and understanding process flows."

"Mr. Murphy, I am extremely satisfied with the results. Your experience, education and knowledge is exactly what I received from an excellent professor that knows his audience and delivers the skills I can add to my arsenal. This is a very high level online class. Thank you, Jimmy K"

"Excellent Course. Nicely Delivered and Every Topic is Up to the Point. I am learning BPMN for the first time and I could able to appreciate the beauty of the Concept and the entire credit goes to the Instructor."

"Extremely well taught course with a very logical and easy to follow approach. I feel very confident with my abilities after this course"

"I have been a BA for 10 years in Swiss banks, and designed and modeled process diagrams through the entire journey...but I discovered a vast array of unknown constructs that I can incorporate into much of my work, thus improving the expansion of our organisation. Thank you David. "

"This course was very good. The scenario examples, and showing "how do actually do it" in Visio was especially helpful. I would love to see more models and hear additional walkthrough explanations of when you would use which symbols. Great course. "

"Mr. Murphy, I am extremely satisfied with the results. Your experience, education and knowledge is exactly what I received from an excellent professor that knows his audience and delivers the skills I can add to my arsenal. This is a very high level online class. Thank you."

"Highly recommend this course to anyone needing to build their BPMN skills. Having completed the course I now feel well prepared for the projects I'm involved in. BPMN is important to me in my job as a Business Analyst and having completed this course I'm confident that I can prepare professional quality process models using the BPMN standard. Visio is great mostly because of the validation techniques it offers. Makes it easier to produce correct diagrams. Dave's teaching style is easy to understand and builds in a step by step manner."

"Until now, I have felt Visio could not provide real world basics. But through this course, I was surprised to see that many of the features are just not visible at first glance. Now I know this will work perfectly. And without a large learning curve to move the first team beyond basic BPM and into BPMN. The guide was excellent and easy to follow."

"As a senior BA, I have used many modeling techniques, however, BPMN was one never really taught to me. When my new project told me they used it, I had to learn fast. Mr. Murphy's course was exactly what I was looking for. One, it used Visio, which is what I use today and, two, he explained the most common symbols, how to use them, and when. I feel now after watching the class, I can confidently create some business processes using BPMN."

Build a strong foundation in BPMN and Visio Professional

Key BPMN Process Modelling Skills Real World BPMN Business ExamplesExperienced InstructorComprehensive Coverage of all BPMN 2.0 ConstructsMicrosoft Visio Professional Illustrations and Examples using BPMN TemplatePractice BPMN Assignments and Solutions

Critical Skill for Business and Process Analysts

BPMN is the international standard for business processing modelling. Microsoft Visio Professional is the modeling tool of choice by most major organizations. This combination of skills puts a very powerful ability in your hands to confidently interact in business situations which require your input to key business process understanding and improvement projects.

Enhance your skills and job profile by learning both the BPMN standard and the Microsoft Visio Professional modelling tool in this comprehensive course developed by an experienced and respected practitioner and expert in the field. Learn how to become a key contributor to Business Process Management (BPM) and Improvement projects. Learn process mapping from the ground up. 

Content and Overview

Suitable for anyone new to business process modelling, BPMN and Microsoft Visio Professional, this course has more than 20 lectures which have been designed to bring you step by step through all aspects of Business Process Modelling Notation 2.0. Clear examples are used to illustrate the use of all elements of the notation, together with a series of practice assignments which help to establish your personal confidence in the use of the BPMN standard and in the use of Visio Professional as the modelling tool of choice. 

Starting with an overview of the main elements of the BPMN 2.0 standard, the course explains how to use Activities, Gateways, Events and Sequence Flows to illustrate common business situations you may encounter. The use of each of these constructs is then expanded in individual lectures devoted to the techniques which can be applied to their use. The course then explores the more complex use of iterations, multi instance activities, compensations, transactions and error handling techniques in BPMN to manage complex processes.

Complete with a comprehensive series of exercises and solutions, you will be able to follow along with the course creator as you work through each concept and then apply and test your new knowledge and skills in BPMN.

Includes an eBook covering all of the course scripts for students who like to have written notes.

Closed captions included.

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What's inside

Learning objectives

  • You will be able to construct bpmn models using microsoft visio professional
  • You will be proficient in building process models using the bpmn template in microsoft visio professional
  • You will understand the important elements of the bpmn standard and be able to apply them in business process analysis projects
  • You will receive individual feedback by attempting the set assignments

Syllabus

You will understand how BPMN has developed and why it is an important worldwide standard for process modelling.

This lecture introduces the course and the approach to teaching and learning which has been adopted. Besides the practice exercises which are included with the course, it would be very useful for you to try out the demonstrations included in each of the lectures.

There are three files available with this lecture:

1. Visio Course Exercise Book - this contains all of the set exercises in one location should you wish to print it for reference. The individual exercises are also provided at the appropriate point in the course.

2. Quick Reference Guide to the BPMN 2.0 symbols. You may find it useful to print this out for reference during the course.

3. Visio Guide to the Exercises 2024 - this indicates where in the course you should try the set practice exercises.

Besides the practice exercises which are included with the course, it would be very useful for you to try out the demonstrations included in each of the lectures.



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Attempt practice exercise 4 and review our video solution in the course section entitled 'Solutions to Practice Exercises'

In this lecture we're going to consider other gateway types such as Parallel Starter, Inclusive starter, etc.

This lecture explores the different types of activity and task which are available in the BPMN 2.0 standard.

This quiz will test your knowledge of activities and tasks in BPMN.

This lecture introduces the principal types of Events used in BPMN 2.0.

In this lecture we begin to explore the use of Intermediate Events for message handling within process flows. A sample model is provided as a resource with this lecture but you should try to model the scenario discussed in the lecture by yourself for practice. Attempt Exercises 6 when you have completed up to this lecture.

In this lecture we explore the use of Boundary Events for tackling exceptional conditions which arise in all process flows.

The purpose of this lecture is to introduce the concept of Collaboration in process flows and how message flows can be used in BPMN to represent interactions with entities external to the process under consideration. Attempt exercise 7 when you have completed this lecture.

This lecture explores the use of looping and multi instance activities to represent tasks which have to repeated or iterated within a process flow.

This lecture explains the purpose and use of the artifacts used to represent transient and persistent data in BPMN 2.0 models.

Practice Exercise 13

In this conclusion students are directed to further study which they may find of interest. The course exercises and solutions are available here a a zipped file.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Focuses on BPMN 2.0, which is the internationally recognized standard for business process modeling, making it highly relevant for professionals in the field
Uses Microsoft Visio Professional, a widely adopted modeling tool in major organizations, providing practical skills for real-world applications
Includes practice assignments with instructor feedback, allowing learners to assess their ability to apply BPMN and Visio to real-world scenarios
Covers a comprehensive series of exercises and solutions, enabling learners to follow along and test their knowledge and skills in BPMN
Requires Microsoft Visio Professional, which may necessitate a separate purchase or subscription, potentially posing a barrier for some learners
Teaches techniques for Microsoft Visio Professional, so learners should ensure they are using a version that is still supported by Microsoft

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Reviews summary

Bpmn and visio for process analysis

According to learners, this course provides a clear and structured approach to learning BPMN 2.0 process modeling using Microsoft Visio Professional. Students found the content to be extremely well taught and easy to follow, covering both the theoretical standard and its practical application in Visio. Many highlight the instructor's experience and knowledge as a significant positive, feeling they gained valuable skills applicable to their professional roles, particularly as business or process analysts. The real-world scenario examples and demonstrations of how to actually do it in Visio were frequently praised for building confidence.
Students gain confidence in skills.
"I feel very confident with my abilities after this course"
"I'm confident that I can prepare professional quality process models using the BPMN standard."
"I can confidently create some business processes using BPMN."
Instructor's expertise is highly valued.
"Your experience, education and knowledge is exactly what I received from an excellent professor that knows his audience and delivers the skills I can add to my arsenal."
"I am learning BPMN for the first time and I could able to appreciate the beauty of the Concept and the entire credit goes to the Instructor."
"Mr. Murphy's course was exactly what I was looking for."
Effective teaching of the tool and standard.
"Learn how to build complex business process diagrams using Microsoft Visio Professional."
"It used Visio, which is what I use today..."
"Visio is great mostly because of the validation techniques it offers. Makes it easier to produce correct diagrams."
Course structure and delivery are clear.
"Started other courses, this is by far the clearer one and structured to my needs for learning."
"Extremely well taught course with a very logical and easy to follow approach."
"Dave's teaching style is easy to understand and builds in a step by step manner."
Focus on real-world skills and examples.
"This is exactly what I was looking for."
"skills I can add to my arsenal."
"The scenario examples, and showing "how do actually do it" in Visio was especially helpful."
"Having completed the course I now feel well prepared for the projects I'm involved in."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in BPMN 2.0 Process Modeling using Microsoft Visio Professional with these activities:
Review Process Mapping Fundamentals
Reinforce your understanding of process mapping concepts to better grasp BPMN's structured approach.
Browse courses on Process Mapping
Show steps
  • Review basic flowcharting principles.
  • Familiarize yourself with common process mapping symbols.
  • Practice creating simple process maps for everyday activities.
Read 'BPMN Method and Style, 2nd Edition'
Deepen your understanding of BPMN best practices and modeling styles.
Show steps
  • Obtain a copy of 'BPMN Method and Style, 2nd Edition'.
  • Read the chapters focusing on core BPMN elements and modeling patterns.
  • Compare the book's recommendations with the course content.
Create a BPMN 2.0 Cheat Sheet
Reinforce your knowledge of BPMN elements by creating a concise reference guide.
Show steps
  • Review the BPMN 2.0 specification and course materials.
  • Identify the most important BPMN elements and their definitions.
  • Design a visually appealing and easy-to-understand cheat sheet.
  • Share your cheat sheet with other students for feedback.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Model Real-World Processes in Visio
Solidify your BPMN and Visio skills by modeling complex, real-world business processes.
Show steps
  • Identify a complex business process in your workplace or a publicly available case study.
  • Break down the process into smaller, manageable steps.
  • Model the process in Visio using BPMN 2.0 notation.
  • Refine the model based on feedback and validation techniques.
Read 'Mastering BPMN 2.0'
Expand your knowledge of advanced BPMN concepts and modeling techniques.
Show steps
  • Obtain a copy of 'Mastering BPMN 2.0'.
  • Focus on chapters covering advanced BPMN elements and patterns.
  • Apply the book's techniques to real-world modeling scenarios.
Contribute to a BPMN Modeling Tool
Deepen your understanding of BPMN by contributing to an open-source modeling tool.
Show steps
  • Identify an open-source BPMN modeling tool project.
  • Explore the project's codebase and documentation.
  • Identify a bug or feature to work on.
  • Contribute your code or documentation to the project.
Automate a Business Process with Visio and a Workflow Engine
Apply your BPMN and Visio skills to automate a real business process.
Show steps
  • Identify a business process suitable for automation.
  • Model the process in Visio using BPMN 2.0 notation.
  • Integrate the Visio model with a workflow engine (e.g., Camunda, Activiti).
  • Implement the automated process and test its functionality.
  • Monitor and optimize the automated process.

Career center

Learners who complete BPMN 2.0 Process Modeling using Microsoft Visio Professional will develop knowledge and skills that may be useful to these careers:
Process Modeler
A Process Modeler creates visual representations of business processes to aid in analysis and improvement. This course is especially helpful as it focuses directly on BPMN 2.0 within Microsoft Visio Professional, the core knowledge required for the role. A process modeler needs to be able to effectively and accurately map out processes, including complex ones with iterations and error handling. This course teaches all of these important concepts via a practiced approach, complete with multiple training exercises and solutions.
Process Designer
A Process Designer develops and designs business processes for organizations. This course is highly relevant as it provides practical skills in process modeling using BPMN 2.0 and Microsoft Visio Professional, both essential tools for a process designer. The course goes beyond theory with individual assignments and direct feedback, crucial for a process designer to excel. This course is designed to teach process mapping from the ground up and contains many exercises to reinforce the concepts.
Business Process Analyst
A Business Process Analyst is responsible for analyzing and improving business processes. This course is directly relevant as it teaches Business Process Model and Notation 2.0, the international standard for process modeling, and uses Microsoft Visio Professional, a common tool for this work. The practical exercises and the step-by-step approach of this course helps build a concrete skill set needed for a business process analyst who must be able to accurately map and analyze current procedures. This course also provides exposure to various constructs used in BPMN that are important for a business process analyst.
Process Consultant
A Process Consultant advises organizations on how to improve their business processes. This course is ideal for a process consultant, as it teaches BPMN 2.0 and how to use it with Microsoft Visio Professional, which is the language of process modeling. This consultant requires a high level of process mapping knowledge and this course provides the detailed overview to meet that need. The course's practical approach, including multiple exercises and hands-on experience, will aid a consultant's ability to analyze and address issues.
Workflow Coordinator
A Workflow Coordinator oversees and manages the flow of tasks and activities within a business process. This course is highly relevant because it provides hands-on training in BPMN 2.0 and Microsoft Visio Professional, critical tools for mapping and understanding workflows. This learning experience will enable a workflow coordinator to better visualize, manage, and refine process flows. The instructor feedback on assignments allows a student to refine these important skills.
Process Improvement Specialist
A Process Improvement Specialist focuses on identifying inefficiencies in existing process flows. This course may be useful since it introduces BPMN 2.0 and its use in Visio Professional. A specialist needs to understand process mapping and use tools to visualize it. The course's focus on practical application, including individual assignments with instructor feedback, makes it helpful for understanding how to diagnose and improve operational workflows. The course teaches process mapping from the ground up which a process improvement specialist requires to succeed.
Business Analyst
A Business Analyst uses analysis to help organizations improve processes, products, services, and software. This course is useful for a business analyst because it teaches BPMN 2.0, a key skill for mapping and understanding processes. The course's emphasis on practical exercises using Microsoft Visio Professional provides hands-on experience. A business analyst who is looking to learn the language of process flows will find this course to be an excellent training experience. The course also includes individual assignments with instructor feedback.
Quality Assurance Analyst
A Quality Assurance Analyst works to ensure that processes and products meet certain standards. This course is helpful as it covers business process modeling using BPMN 2.0, which is useful for documenting and understanding the processes that are to be improved. The hands-on aspect of the course, which includes exercises with personalized feedback, gives necessary experience in analyzing processes. A quality assurance analyst can use this approach to identify areas of improvement. The course teaches techniques that promote validation of the models, allowing the analyst to create error-free diagrams.
Systems Analyst
A Systems Analyst analyzes, designs, and implements information systems. This course may be useful for a systems analyst because it teaches process modeling with BPMN 2.0 and Microsoft Visio Professional, allowing a systems analyst to better understand business requirements and communicate them effectively. The course’s focus on real-world business examples and practical exercises using Visio helps the systems analyst visualize a process and translate user needs into workable system specifications. The course's focus on validation techniques is also helpful for creating correct diagrams.
Operations Analyst
An Operations Analyst examines operational processes to improve efficiency and effectiveness. This course may be useful because it teaches the fundamentals of process modeling using BPMN 2.0 and Microsoft Visio Professional. An operations analyst uses these tools to map out processes and identify bottlenecks. The hands-on approach to learning, along with real-world examples, enables an operations analyst to produce professional-quality process diagrams. The validation techniques it offers are also useful for producing correct diagrams.
Management Consultant
A Management Consultant works with organizations to improve their performance and efficiency. This course may help a management consultant because it teaches BPMN 2.0 with Microsoft Visio Professional, tools that can aid in analyzing and optimizing business processes. Being able to map and analyze current procedures is a critical skill for any management consultant. The practical approach of the course, including assignments with feedback, gives helpful experience in modeling business process flows through every step of the operation. The course emphasizes the use of the international standard for modeling, which helps the consultant deliver professional-quality assessments.
Technical Writer
A Technical Writer creates documentation for technical products or processes. This course may be useful to a technical writer because it teaches BPMN 2.0 using Microsoft Visio Professional, which may help a technical writer understand and document the processes that they are writing about. The hands-on experience the course provides helps build familiarity with process flows, improving the technical writer's ability to produce clear technical documents. The course teaches important validation techniques that will also help the writer.
Enterprise Architect
An Enterprise Architect is responsible for the overall design of an organization's technology and business systems. This course may be useful for an enterprise architect as it introduces BPMN 2.0 and Microsoft Visio Professional, which can aid in modeling and understanding complex business processes. The course’s focus on practical application through individual assignments with instructor feedback, makes it helpful for understanding how to diagnose and improve the flow of information and operations. While not all architects will focus on processes, this knowledge provides additional perspective.
Project Manager
A Project Manager oversees projects to ensure they are completed on time and within budget. While this role does not require deep process modeling skills, this course may be useful for a project manager because it teaches BPMN 2.0 and Microsoft Visio Professional. A project manager would need to know how to map out the workflows and understand interdependencies. The practical approach of this course helps a project manager visualize the entire process. The course teaches techniques for complex processes as well.
Data Analyst
A Data Analyst interprets data to help organizations make better decisions. While not a direct match, this course may be useful to a data analyst because it provides a foundation in modeling business processes using BPMN 2.0 and Microsoft Visio Professional. Understanding how data flows through processes is valuable for analyzing and interpreting the meaning of data. The course’s focus on practical, real-world examples helps the data analyst understand how data interacts with systems and workflows.

Reading list

We've selected one books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in BPMN 2.0 Process Modeling using Microsoft Visio Professional.
Provides a comprehensive guide to BPMN, focusing on a practical methodology for process improvement and automation. It goes beyond the basics, offering insights into effective modeling techniques and best practices. This book is valuable as a reference for understanding the nuances of BPMN and applying it effectively in real-world scenarios. It is commonly used by business analysts and process improvement professionals.

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