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職場素養 (Professionalism)

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Based on 429 ratings
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陳嫦芬

介紹國際職場素養的內涵及相關課題，培育學生應有的職場視野與能力，便利學生融入職場環境，迅速自新手成為高手，裕如地發揮所學與所長。

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What's inside

Syllabus

第一講 認識『職場素養』
歡迎大家來到這堂課一起探討【職場素養】！你可以在第一講中，找到全部六講課程的大綱和投影片 (Powerpoint)、課程作業的互評方式、通過本課程的條件，以及常見問題集。接著我們會循序漸進地介紹職場素養的意涵，包含職場的人與事、全相的職場素養、專家與專業的定義、職場素養的核心內容，以及自我領導力的重要性。
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
傳授與職場高度相關的溝通技巧，提升學員在職場中的溝通能力。
由陳嫦芬教授授課，具備豐富的職場經驗和教學實務。
課程涵蓋職場素養的核心內涵，包含溝通能力、心緒智能、專業形象等主題。
透過互動式作業，讓學員實際演練職場溝通技巧。
課程注重理論與實務結合，提供學員實用的職場應對策略。
課程內容與職場息息相關，有助於學員快速融入職場環境。

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Reviews summary

實用職場軟實力與專業素養提升

學員表示，這門職場素養課程非常實用，能有效提升學員在職場溝通、心緒智能與專業形象等方面的軟實力。許多人認為老師的講解深入淺出、有條理，並樂於分享寶貴的人生經驗，讓人受益良多。課程架構清晰，內容涵蓋廣泛。然而，部分有工作經驗的學員認為內容相對基礎，可能更適合社會新鮮人；也有學員提到作業互評標準不一的問題。總體而言，本課程評價普遍正面，對於初入或希望精進職場軟實力者極有幫助。
作業方式新穎，但互評標準有待加強。
"作業互評的方式很新穎，但有時標準不一。"
"作業互評也讓我學習到從不同角度看事情。"
"互評作業是個很好的練習機會。"
內容對職場新手幫助大，對資深者可能較基礎。
"這門課期望過高，內容比較 поверхностно，對於已經有工作經驗的人來說不太受用。比較適合社會新鮮人。"
"課程內容雖然有些基礎，但老師的舉例很生活化。"
"如果是初入職場或是還沒有太多經驗的人，這門課會非常有幫助。"
課程涵蓋職場素養多面向，編排清晰。
"這門課的架構清晰。"
"課程內容廣泛，涵蓋素養的許多方面。"
"課程編排不錯。"
老師講解清晰、有條理，並分享人生經驗。
"老師講得非常深入淺出，觀念清楚。"
"老師的講解很有條理。"
"老師不僅有知識，更分享了很多人生經驗和體悟。"
課程內容對提升職場軟實力有實質幫助。
"老師講的觀念很實用，對我未來求職很有幫助。"
"這是一堂非常實用的職場軟實力課程。"
"學到了很多以前沒注意到的職場細節。"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in 職場素養 (Professionalism) with these activities:
閱讀《高效能人士的七個習慣》
《高效能人士的七個習慣》提供了實用的原則，協助學員培養良好的職場習慣和提升個人效能。
Show steps
  • 購買或借閱《高效能人士的七個習慣》一書。
  • 閱讀書籍，並仔細思考每個習慣的意義和應用方式。
  • 在日常生活和職場中實踐這些習慣。
  • 反思實踐心得，調整並優化習慣養成。
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Career center

Learners who complete 職場素養 (Professionalism) will develop knowledge and skills that may be useful to these careers:
Communication Manager
"Professionalism" can be a valuable course for aspiring Communication Managers. This course not only covers the foundational principles of communication, but also focuses on the development of essential skills such as interpersonal communication, active listening, and conflict resolution. By taking this course, aspiring Communication Managers can gain a competitive edge in understanding and applying effective communication strategies, which are integral to successful career growth in this field.
See salaries and explore the career path for Communication Manager
Public relations manager
"Professionalism" would be a highly beneficial course for those interested in pursuing a career as a Public Relations Manager. The course delves into the principles of public relations and media relations, while also providing hands-on experience in developing and implementing public relations strategies and campaigns. Graduates of this course will have a solid foundation in the communication and interpersonal skills necessary to excel as Public Relations Managers, managing the reputation and image of their organizations.
See salaries and explore the career path for Public relations manager
Human Resources Manager
Through modules on professional communication, interpersonal skills, and emotional intelligence, "Professionalism" can provide aspiring Human Resources Managers with valuable insights to thrive in this role. HR Managers play a pivotal role in fostering a productive and harmonious work environment, handling tasks such as recruitment, performance management, employee relations, and policy development. The knowledge gained from this course can equip individuals with the essential skills to effectively manage and support their organization's most valuable asset - its people.
See salaries and explore the career path for Human Resources Manager
Event Manager
"Professionalism" is a valuable course for aspiring Event Managers as it provides a comprehensive overview of the event management process, including planning, budgeting, marketing, and logistics. The course also emphasizes the importance of communication and interpersonal skills in effectively managing and coordinating events. By taking this course, individuals can gain the knowledge and skills necessary to successfully plan and execute events that meet the needs of their clients and attendees.
See salaries and explore the career path for Event Manager
Chief Growth Officer
Chief Growth Officers are responsible for overseeing their company's growth and success. Through collaboration with various teams, top-level executives, and boards of directors, CGOS lead the creation and implementation of long-term growth strategies. Professionals seeking this role may benefit from "Professionalism" as it helps develop the communication, interpersonal, and leadership skills that are critical for driving growth and leading successful teams.
See salaries and explore the career path for Chief Growth Officer
Business Analyst
"Professionalism" can be a valuable course for individuals who aspire to become Business Analysts. It offers a comprehensive overview of business analysis principles, including requirements gathering, process analysis, and data analysis. The course also emphasizes the importance of communication and interpersonal skills in effectively working with stakeholders and understanding their needs. By mastering these concepts, aspiring Business Analysts can gain the knowledge and skills necessary to successfully analyze and improve business processes, leading to organizational success.
See salaries and explore the career path for Business Analyst
Marketing Manager
"Professionalism" can provide a strong foundation for individuals aiming to become Marketing Managers. The course covers essential aspects of marketing, including market research, product development, advertising, and customer relationship management. By gaining a deep understanding of these concepts, aspiring Marketing Managers can develop the strategic and analytical skills necessary to effectively plan, execute, and evaluate marketing campaigns. The course also emphasizes the significance of communication and interpersonal skills in building strong relationships with clients and colleagues, which is crucial for success in this field.
See salaries and explore the career path for Marketing Manager
Operations Manager
Individuals interested in becoming Operations Managers may benefit from "Professionalism" as it provides a comprehensive overview of operations management principles, including planning, organizing, staffing, and controlling. The course also emphasizes the importance of communication and interpersonal skills in effectively managing and leading teams. Through this course, aspiring Operations Managers can gain the knowledge and skills necessary to optimize business processes, improve efficiency, and drive organizational success.
See salaries and explore the career path for Operations Manager
Project Manager
Those looking to embark on a career as a Project Manager may find "Professionalism" beneficial. It offers a thorough understanding of project management principles, including planning, scheduling, budgeting, and risk management. The course also highlights the significance of communication and interpersonal skills in effectively leading and coordinating project teams. By mastering these concepts, aspiring Project Managers can gain the knowledge and skills necessary to successfully manage and deliver projects that meet the expectations of stakeholders.
See salaries and explore the career path for Project Manager
Sales Manager
For those pursuing a career as a Sales Manager, "Professionalism" may prove beneficial. The course provides a solid understanding of sales management principles, including market analysis, customer relationship management, and sales forecasting. The course also emphasizes the importance of communication and interpersonal skills in effectively leading and motivating sales teams. By mastering these concepts, aspiring Sales Managers can gain the knowledge and skills necessary to drive sales performance, build strong customer relationships, and contribute to the overall success of their organization.
See salaries and explore the career path for Sales Manager
Training and Development Manager
This course could be helpful for individuals aspiring to become Training and Development Managers. It provides a comprehensive understanding of professional communication, interpersonal skills, and emotional intelligence, all of which are crucial in effectively managing and delivering training programs. With a better grasp of these concepts, learners can more effectively design, implement, and evaluate training initiatives, enhancing their ability to contribute to the professional growth of their organization's workforce.
See salaries and explore the career path for Training and Development Manager
Organizational Development Manager
"Professionalism" may aid aspiring Organizational Development Managers in comprehending and fostering a positive workplace environment and employee growth. Organizational Development Managers help businesses improve their performance through initiatives that enhance employee engagement, teamwork, and productivity. By equipping learners with knowledge on professional communication, interpersonal skills, and emotional intelligence, this course provides valuable support for professionals seeking to excel in this role.
See salaries and explore the career path for Organizational Development Manager
Data Analyst
Individuals looking to become Data Analysts may find "Professionalism" helpful as it provides an overview of data analysis techniques, including data cleaning, data manipulation, and data visualization. The course also emphasizes the importance of communication and interpersonal skills in effectively communicating data-driven insights to stakeholders. By mastering these concepts, aspiring Data Analysts can gain the knowledge and skills necessary to extract meaningful insights from data, enabling informed decision-making within their organizations.
See salaries and explore the career path for Data Analyst
Financial Analyst
"Professionalism" may be useful for those interested in pursuing a career as a Financial Analyst as it provides a foundation in financial analysis principles, including financial statement analysis, valuation, and investment analysis. The course also emphasizes the importance of communication and interpersonal skills in effectively communicating financial data and insights to stakeholders. By mastering these concepts, aspiring Financial Analysts can gain the knowledge and skills necessary to contribute effectively to the financial planning and decision-making processes of their organizations.
See salaries and explore the career path for Financial Analyst
Talent Acquisition Manager
Talent Acquisition Managers are responsible for sourcing, screening, interviewing, and recruiting new talent for their organizations. Not only do they serve as gatekeepers to their organizations, but they are also responsible for building talent pipelines, employer branding, and developing recruiting strategies. Though "Professionalism" does not teach the technical skills of recruitment, it may enhance foundational skills such as communication, which can be pivotal to success in this role.
See salaries and explore the career path for Talent Acquisition Manager

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in 職場素養 (Professionalism) .
Cover image
The Engineering Design of Systems
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Provides a comprehensive overview of professionalism in the workplace, covering topics such as ethical behavior, communication skills, and teamwork. It valuable resource for anyone looking to improve their professional skills and advance their career.
(English) The Engineering Design of Systems: Models and...
Kindle Edition
$$$$
(English) The Engineering Design of Systems: Models and...
Hardcover
$$$$
Cover image
最佳狀態：超越心流，掌握個人持續卓越的情商
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這本書是關於情商的經典著作，探討了情商在職場和生活中的重要性，有助於讀者提升自己的情商，從而提高職場表現和人際關係。
最佳狀態：超越心流，掌握個人持續卓越的情商: Optimal: How to Sustain...
Kindle Edition
$
Cover image
Emotional Intelligence to Improve Your Life
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Seminal work on emotional intelligence. It provides a comprehensive overview of the concept and offers practical advice on how to develop emotional intelligence skills.
Emotional Intelligence to Improve Your Life
Paperback
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Emotional Intelligence to Improve Your Life
Kindle Edition
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Cover image
Crucial Conversations: Tools for Talking When...
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Offers practical advice for having difficult conversations in the workplace. It valuable resource for anyone looking to improve their communication skills and build stronger relationships with colleagues.
(English) Crucial Conversations: Tools for Talking When...
Paperback
$$
(English) Crucial Conversations (Third Edition): Tools for...
Audible Audiobook
$$
(English) Crucial Conversations: Tools for Talking When...
Kindle Edition
$
Cover image
The Nonviolent Communication Book of Quotes
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Introduces a powerful communication model that can help to resolve conflicts, build relationships, and create a more peaceful world.
(English) The Nonviolent Communication Book of Quotes
Kindle Edition
$$
Cover image
A Mission Statement for Your Life
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Classic guide to personal and professional effectiveness. It offers practical advice on how to develop good habits and achieve success in all areas of life.
A Mission Statement for Your Life
Paperback
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A Mission Statement for Your Life
Kindle Edition
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Lean Startup: How Today's Entrepreneurs Use...
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Provides a practical guide to building a successful startup. It offers advice on how to test ideas quickly and cheaply, and how to iterate and improve products and services.
(English) The Lean Startup: How Today's Entrepreneurs Use...
Hardcover
$$
(English) The Lean Startup: How Today's Entrepreneurs Use...
Kindle Edition
$$
Cover image
The Disruptive Innovation Set (2 Books)
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Explores the challenges that established companies face when trying to innovate. It offers insights into how to overcome these challenges and create a culture of innovation.
(English) The Disruptive Innovation Set (2 Books)
Paperback
$$
(English) The Disruptive Innovation Set (2 Books)
Kindle Edition
$$
Zero to One: Notes on Startups, Or How to Build the...
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Offers a contrarian perspective on startups and innovation. It argues that the best way to create a successful startup is to focus on building something new and unique.
(English) Zero to One: Notes on Startups, or How to Build the...
Hardcover
$$
(English) Zero to One: Notes on Startups, or How to Build the...
Kindle Edition
$$
Cover image
Traction
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Provides a practical guide to getting customers for a startup. It offers advice on how to identify target customers, create a marketing plan, and measure results.
(English) Traction
Paperback
$$
(Français) Traction - Comment toute start-up peut développer...
Kindle Edition
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(Italiano) Traction. Le strategie vincenti per ottenere una...
Paperback
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Cover image
這一生值得好好活
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這本書從道德和禮儀的角度探討了職場素養，有助於讀者提升自己的品德修養，在職場中建立良好的人際關係和聲譽。
這一生值得好好活
Paperback
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這一生值得好好活
Kindle Edition
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Cover image
The Hard Thing About Hard Things
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Offers a candid and insightful look at the challenges of building a successful startup. It provides advice on how to deal with difficult employees, raise money, and make tough decisions.
(English) The Hard Thing About Hard Things: Building a...
Hardcover
$$
(English) The Hard Thing About Hard Things [Hardcover] By Ben...
Paperback
$$
(Español) Emprender y liderar una startup: El duro camino has...
Kindle Edition
$
(English) The Hard Thing About Hard Things [Hardcover],...
Paperback
$$
(English) The hard thing about hard things: ondernemen zonder...
Paperback
$$$
(English) Summary of 'The Hard Thing About Hard Things by Ben...
Audible Audiobook
$

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Rating
4.8 Filled star Filled star Filled star Filled star Half star
Effort
9 hours to complete
Via
Coursera
Institution
National Taiwan University
Instructor
陳嫦芬
Language
中文
Transcript
中文
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
傳授與職場高度相關的溝通技巧，提升學員在職場中的溝通能力。
由陳嫦芬教授授課，具備豐富的職場經驗和教學實務。
課程涵蓋職場素養的核心內涵，包含溝通能力、心緒智能、專業形象等主題。
透過互動式作業，讓學員實際演練職場溝通技巧。
課程注重理論與實務結合，提供學員實用的職場應對策略。
課程內容與職場息息相關，有助於學員快速融入職場環境。
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