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Hector Sandoval

This course is designed to provide participants with a comprehensive understanding of the communications function within an organization. The course focuses on two crucial aspects of corporate communications: internal employee communications and external communications through media and public relations. Participants will also gain insights into crisis communications and learn effective strategies to navigate communication challenges in today's dynamic business environment. Participants will develop knowledge and required skills of the corporate communications function, through an overall framework of concepts, applications, and practical examples.

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This course is designed to provide participants with a comprehensive understanding of the communications function within an organization. The course focuses on two crucial aspects of corporate communications: internal employee communications and external communications through media and public relations. Participants will also gain insights into crisis communications and learn effective strategies to navigate communication challenges in today's dynamic business environment. Participants will develop knowledge and required skills of the corporate communications function, through an overall framework of concepts, applications, and practical examples.

This course is designed for anyone in the Corporate Communications function within an organization, or those who desire to develop a career path in the practice.

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Syllabus

Understanding Corporate Communications
This course is designed to provide participants with a comprehensive understanding of the communications function within an organization. The course focuses on two crucial aspects of corporate communications: internal employee communications and external communications through media and public relations. Participants will also gain insights into crisis communications and learn effective strategies to navigate communication challenges in today's dynamic business environment. Participants will develop knowledge and required skills of the corporate communications function, through an overall framework of concepts, applications, and practical examples.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores the fundamentals of corporate communications and how they contribute to successful business operations
Covers both internal employee communications and external communications through media and public relations, providing a comprehensive understanding of the field
Taught by instructors with extensive experience in corporate communications, ensuring that you learn from industry professionals
Examines crisis communications and provides effective strategies for navigating communication challenges, ensuring you are prepared for real-world situations
Provides a strong foundation for those who wish to develop a career path in corporate communications
Requires participants to have a bachelor's degree and prior experience in communications or a related field, which may not be suitable for all learners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Understanding Corporate Communications with these activities:
Review communication principles
Refresh your understanding of fundamental communication principles to provide a strong foundation for the course.
Browse courses on Communication Principles
Show steps
  • Read introductory textbooks or articles on communication theory.
  • Review lecture notes or online materials on communication principles.
  • Attend a workshop or webinar on communication skills.
Volunteer at a nonprofit organization focused on communication
Apply your communication skills in a practical setting by volunteering at a nonprofit organization.
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Show steps
  • Identify a nonprofit organization focused on communication or related fields.
  • Inquire about volunteer opportunities and match your skills to the organization's needs.
  • Assist with communication tasks such as writing, editing, or social media management.
Engage in peer-to-peer discussions on current communication issues
Collaborate with peers to discuss and analyze current trends and challenges in corporate communications.
Show steps
  • Form a peer group of individuals with diverse perspectives in corporate communications.
  • Select topics for discussion and facilitate group sessions.
  • Share insights, experiences, and best practices with peers.
Five other activities
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Attend industry conferences and workshops
Expand your professional network and gain insights from industry experts by attending relevant conferences and workshops.
Browse courses on Networking
Show steps
  • Identify industry conferences and workshops relevant to corporate communications.
  • Attend sessions and engage with speakers and attendees.
  • Connect with professionals on LinkedIn and other platforms.
Develop a communication plan
Create a comprehensive communication plan to solidify your understanding of internal employee communications.
Browse courses on Communication Plan
Show steps
  • Define the target audience and communication objectives.
  • Research and identify key communication channels.
  • Develop a content calendar and message strategy.
  • Implement the communication plan and track its effectiveness.
Write a white paper on trends in corporate communications
Research and document the latest trends and best practices in corporate communications to reinforce your understanding of the field.
Browse courses on Corporate Communications
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  • Conduct research on current and emerging trends in corporate communications.
  • Analyze data and identify patterns and insights.
  • Write a comprehensive white paper outlining your findings and recommendations.
Analyze case studies in crisis communications
Practice analyzing and developing strategies for handling crisis situations by examining real-world examples.
Browse courses on Crisis Communications
Show steps
  • Identify key crisis scenarios that could impact an organization.
  • Review case studies of effective and ineffective crisis communication responses.
  • Develop a crisis communication plan and practice responding to simulated crises.
Develop a social media campaign for a corporate organization
Gain practical experience in developing and executing a social media campaign to enhance your understanding of external communications.
Browse courses on Social Media Marketing
Show steps
  • Research the target audience and identify relevant social media platforms.
  • Develop a social media content strategy and schedule.
  • Create engaging content and manage social media accounts.
  • Monitor and track campaign results to optimize performance.

Career center

Learners who complete Understanding Corporate Communications will develop knowledge and skills that may be useful to these careers:
Corporate Communications Manager
Corporate Communications Managers oversee all internal and external communication for an organization. They may also be involved in crisis communications. This course will provide you with the knowledge and skills you need to be successful in this role, including how to develop and implement effective communication plans, manage media relations, and build strong relationships with key stakeholders.
Public relations manager
Public Relations Managers are responsible for managing an organization's public image and reputation. They work with the media, community groups, and other stakeholders to build and maintain positive relationships. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective public relations campaigns, manage media relations, and build strong relationships with key stakeholders.
Media Relations Manager
Media Relations Managers are responsible for managing an organization's relationships with the media. They work with reporters and editors to get positive coverage of the organization in the media. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective media relations campaigns, manage media inquiries, and build strong relationships with reporters and editors.
Internal Communications Manager
Internal Communications Managers are responsible for communicating with employees within an organization. They develop and implement communication plans to keep employees informed about important news and events, and to build a positive and engaged workforce. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective internal communication plans, manage employee communication channels, and build strong relationships with employees.
Crisis Communications Manager
Crisis Communications Managers are responsible for managing an organization's response to crises. They develop and implement crisis communication plans, and work with the media and other stakeholders to communicate effectively during a crisis. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective crisis communication plans, manage media relations during a crisis, and build strong relationships with key stakeholders.
Communications Specialist
Communications Specialists are responsible for developing and implementing communication strategies for a variety of organizations. They may work in a variety of settings, including corporate, non-profit, and government. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective communication plans, manage media relations, and build strong relationships with key stakeholders.
Public Relations Specialist
Public Relations Specialists are responsible for managing an organization's public image and reputation. They work with the media, community groups, and other stakeholders to build and maintain positive relationships. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective public relations campaigns, manage media relations, and build strong relationships with key stakeholders.
Media Specialist
Media Specialists are responsible for managing an organization's relationships with the media. They work with reporters and editors to get positive coverage of the organization in the media. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective media relations campaigns, manage media inquiries, and build strong relationships with reporters and editors.
Internal Communications Specialist
Internal Communications Specialists are responsible for communicating with employees within an organization. They develop and implement communication plans to keep employees informed about important news and events, and to build a positive and engaged workforce. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective internal communication plans, manage employee communication channels, and build strong relationships with employees.
Crisis Communications Specialist
Crisis Communications Specialists are responsible for managing an organization's response to crises. They develop and implement crisis communication plans, and work with the media and other stakeholders to communicate effectively during a crisis. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective crisis communication plans, manage media relations during a crisis, and build strong relationships with key stakeholders.
Communications Consultant
Communications Consultants provide advice and guidance to organizations on how to improve their communication strategies. They may work with a variety of clients, including businesses, non-profits, and government agencies. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective communication plans, manage media relations, and build strong relationships with key stakeholders.
Public Relations Consultant
Public Relations Consultants provide advice and guidance to organizations on how to improve their public image and reputation. They may work with a variety of clients, including businesses, non-profits, and government agencies. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective public relations campaigns, manage media relations, and build strong relationships with key stakeholders.
Media Consultant
Media Consultants provide advice and guidance to organizations on how to improve their relationships with the media. They may work with a variety of clients, including businesses, non-profits, and government agencies. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective media relations campaigns, manage media inquiries, and build strong relationships with reporters and editors.
Internal Communications Consultant
Internal Communications Consultants provide advice and guidance to organizations on how to improve their internal communication strategies. They may work with a variety of clients, including businesses, non-profits, and government agencies. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective internal communication plans, manage employee communication channels, and build strong relationships with employees.
Crisis Communications Consultant
Crisis Communications Consultants provide advice and guidance to organizations on how to improve their crisis communication strategies. They may work with a variety of clients, including businesses, non-profits, and government agencies. This course will provide you with the skills you need to be successful in this role, including how to develop and implement effective crisis communication plans, manage media relations during a crisis, and build strong relationships with key stakeholders.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Understanding Corporate Communications.
Classic guide to writing well. It useful resource for anyone who wants to improve their writing skills.
Is another classic guide to writing well. It good choice for those who want to learn more about writing with clarity and conciseness.
Provides a practical guide to presentation skills. It useful resource for anyone who wants to learn more about how to give effective presentations.
This handbook provides a comprehensive overview of the corporate communications and public relations field, with contributions from leading experts in the field.
Provides a guide to using visual storytelling to communicate effectively. It useful resource for anyone who wants to learn more about this topic.
This companion provides a comprehensive overview of the field of corporate communication, with essays from leading scholars and practitioners.

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