What is the aim of this course?
What is the aim of this course?
One of the projects you will participate in during your work in management consulting is the Performance Improvement Project. You will be hired by the owner or the Board of Directors to improve the business. Those projects are extremely interesting because you will be able to make a real change, create a new reality, and improve part of the business or even the whole business. They are also very difficult as you have to not only analyze areas but also find ways to improve the current situation as well as, on some occasions, implement the change. The skills that you will learn during this sort of project will be also very useful once you move to work for regular businesses or set up your own firm. In this course, I will show you how to deliver such projects fast and efficiently. In the course you will learn the following things:
How to conduct performance improvement projects
How to estimate in Excel savings and improvements
Where to look for performance improvements in FMCG and Retail
What frameworks can be used during performance improvement projects
This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors On top of that my courses on Udemy were already taken by more than 224 000 students including people working in EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others.
I teach through cases, so you will have a lot of lectures showing examples of analyses, tools, and end-products of Performance Improvement Projects. To make the course more realistic and applicable we will go over a simplified overall case for performance improvement as well as through a number of typical analyses from Retail and FMCG. I will also show you the frameworks you should use during Performance Improvement Projects to conduct this sort of project fast and efficiently. To every lecture, you will find attached (in additional resources) the Excels as well as additional presentations, and materials shown in the lecture so as a part of this course you will also get a library of ready-made analyses that can, with certain modifications, be applied by you in your work.
Why have I decided to create this course?
Performance Improvement Projects differ greatly from other consulting projects. You have to not only analyze and come up with bright ideas but you quite often also have to implement them. Many Business Analysts and Management Consultants lack the frameworks as well as the fluency in analyzing the right thing fast to deliver the results the customers expect. This course will help you become an expert in the field of performance improvement which will be extremely useful not only in consulting but also later on when you become a director or you move on to build your own business. By giving you exposure to real-life cases and analyses I want to improve your skills in analyzing the right things fast and implementing the improvements that you have identified. Thanks to this course, you will know what and how to do during a Performance Improvement Project to deliver ahead of deadlines high-quality products.
To sum it up, the course will help you become an expert in Performance Improvement on the level of McKinsey, BCG, Bain, PwC, Deloitte, EY, and other top consulting firms. That is why, I highly recommend this course not only to Consultants or Business Analysts who have to advise their customers but also to Investment Directors working for PE, Directors as well as owners/founders of businesses that need better to improve their profitability and prepare for scaling.
In what way will you benefit from this course?
The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you understand, and analyze the business considered for acquisition. There is little theory – mainly examples, a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn:
How to conduct performance improvement projects
How to estimate in Excel savings and improvements
Where to look for performance improvements in FMCG and Retail.
What frameworks can be used during performance improvement projects
You can also ask me any question either through the discussion field or by messaging me directly.
How the course is organized?
The course is divided into the following sections:
Introduction. We begin with a little intro to the course as well as some general info on how the course is organized
How to conduct Performance Improvement Projects. In the second section, I will show you how such projects should be carried out to ensure that you deliver value to the customer fast and efficiently
A Case Study in Performance Improvement. In this section, you will be asked to solve a case study on performance improvement. I will also show you the solution and the analyses in Excel. This section will give you a flavor of how the Performance Improvement Projects look like
Performance Improvement Projects in Retail. In the 4th section, I show you what kind of frameworks you should use during performance improvement projects in Retail. You will also go through a number of real-life analyses from Performance Improvement Projects in Retail.
Performance Improvement Projects in FMCG. In the 5th section, I show you what kind of frameworks you should use during performance improvement projects in FMCG. You will also go through a number of real-life analyses from Performance Improvement Projects in FMCG.
You will be able also to download many additional resources
Useful frameworks and techniques
List of resources useful during performance improvement projects
Selected analyses shown in the course
Links to additional presentations, articles, and movies
Links to books worth reading
At the end of my course, students will be able to…
Conduct Performance Improvement Projects
Apply the right frameworks and techniques from your management consulting toolbox
Find potential improvements in Retail and FMCG
Analyze in Excel potential improvements in Retail, and FMCG on the level of McKinsey, BCG, Bain
Manage efficiently a consulting project devoted to performance improvement
Find ways to improve the business you manage
Who should take this course? Who should not?
Business Analysts
Management Consultants
Directors
Investment Analysts
Owners and founders
Financial Controllers
What will students need to know or do before starting this course?
Basic or intermediate Excel
Basic knowledge of economics or finance
We begin with little intro into the course as well as some general info how the course is organized
A few words about your humble teacher
I will show you how the course is organized
Here I will show you what to do if a blurry image appears
Here I will show you how to find additional resources attached to the coruse like Excel files, presentations, links etc.
In the second section I will show you how such projects should be carried out to ensure that you deliver value to the customer fast and efficiently
To put it simply the aim of Performance improvement projects is to get higher profits from the business we have today. I will discuss in this lecture what exactly you have to do to achieve it
Performance improvement consists of 3 stages. Consulting firm can participate in different form in each and one of them. In this lecture I will show you how to have to do on each and every stage of the project
Size of the project will depend on the type of the project. Since we have 4 basic type of projects I will show you how the size of the team looks like for each and every type of projects
Most consulting project are done in a bad manner. If you prepare properly you can shorten them, create more value and earn more. I will show you in this lecture how to do the project in the right order
Companies use different pricing per position. Stronger brands are obviously more expensive. In this lecture I will show you how much the project can cost depending on the scope and the firm performing it
In this section you will be asked to solve a case study in performance improvement. I will also show you the solution and the analyses in Excel. This section will give you a flavor of how the Performance Improvement Projects look like
You were hired to support the new CEO of Canned Foods Incorporated in performance improvement project. In this section we will introduce the case study that you will have to solve during the next few lectures
Here I will show you part of the solution to the case study introduced in this section
In the 4th section I show you what kind of frameworks you should use during performance improvement projects in Retail. You will also go through a number of real life analyses from Performance Improvement Projects in Retail.
Here I will show you how I would recommend approaching the set-up for the Diagnostics phase of performance improvement
We will start with a short introduction to retail business model
I will start by showing main challenges in Retail
I will show you in this lecture what KPI I the retail business model driven by. This will help you understand the modeling in Excel done in next lectures
Here I will show you how to model the Retailer business in Excel.
Here we will do a short intro into the next part of the section where we will discuss frameworks
Here I will show you useful fraemworks for performance improvement projects in retail
Issue tree is a simple yet powerful concept used in consulting for structuring discussion and picking the right topics to concentrate on. In this lecture I will show you the principles of using it as well as a practical example
In this lecture I will show you how the issue tree could look like for a retailer
Here I will show you the general framework for increasing the sales in retail
Here I will show you the general framework for increasing the margin in retail
Here I will show you the general framework for decreasing the costs in retail
Here I will show you the general framework for decreasing the costs of stores in retail
Here I will show you the general framework for decreasing the costs in the head office in retail
Here we will do a short intro into the next part of the section where we will show you examples of analyses done during consulting projects
Here I will do an overview of cases and analyses I will show you in this section
Imagine that you are working for a fashion discounter that operates a retail chain in Easter Europe. You have to find ways to increase the profitability for this firm
In Retail you have space that you divide among different product groups. For every group you should calculate the total margin using sales density, % Gross Margin and space allocated to specific group. You have to analyze their performance and decide how to split the space. In this lecture I will show you the general concept
Here I show an example of a product range analysis
We will continue with the example from previous lecture. In this example of single store when we look at the sales and inventory level it is clear that there is too much stock. Let’s see what we can do about it
If you are present on specific market you want to know when you will reach a saturation market – the maximal number of shops that will not cause much cannibalization. I will show you how to approach this subject
We will now try to check in practice how to find saturation point for a retailer. In this lecture I will introduce the case that we will work with for the next few lectures. You will be asked to find the saturation for grocery store operating in Poland
In this lecture we solve previously introduced case.
Creating an expansion strategy requires you to do a number of things. I will show you in this lecture how to approach this subject
In this lecture I will start the case study that we will be solving for the next few lectures. Imagine that you are a Spanish fashion retailer and you want to figure out which countries you should enter. Therefore, you prepare a ranking of countrires that show attractivness and the size of each and every market.
Expansion strategy into other countries – Solution in Power Point
This case will show you how to compare the non-comparable. I will show you what to do in situation when you have different tariffs and straightforward comparison is virtual impossible
In this lecture we will give you some tips how to approach the case and show you the usage of the proper Excel functions
In this lecture we solve the case with you, show you the outcome, interpret it and give you examples how the results can be presented in terms of Excel and slides
In this case you will have to optimize the way central warehouse of grocery Retailer works. We will start with a short introduction
I will start by showing you how to calculate the costs of current solution used in groceries
Now we will have a look at what kind of improvements you can make in the current solutions
In this lecture I will show you calculate the impact of the proposed improvements
Sometimes the supply chain activities are also performed in the stores as well. Here I will show you how you could optimize them. We will use as an example a DIY store
Here I will show you how we optimized the process of shelf replenishment in the store and what savings we managed to generate
In this lecture you will get insight into the business model of different e-commerce companies. E-commerce businesses group is very diversified so we will try to show the similarities and the differences between concepts.. You will learn here the definition of this business model, see some examples of companies using this business models. You will also understand what really matters in this sort of business, what KPIs you should look at and what values you can expect.
Here I will show you main KPIs for e-commerce
Here I will show you the main KPIs that drive the e-commerce busines smodel
Here we will do a short intro into the next part of the section where we will discuss the mian challenges in Retail in sales and marketing as well as supply chain.
Retail sell through its own stores. Yet they also have their online presence and try to sell via marketplaces
In this lecture I will show you what matters the most in marketing in this business model
There are number of challenges in the Sales and Marketing in Retail. We will discuss them in this lecture briefly to give you a taste of what you can expect during a consulting project
Retail supply chain is not only long and involves many parties but also is fluctuating a lot. In this lecture I will show the typical flow that you may expect
There are number of challenges in the Supply Chain in Retail. I will discuss them briefly in this lecture
Here I will show you main techqniues you should master to be great at the performance improvement in Retail
I will show you what kind of frameworks you should use during performance improvement projects in FMCG. You will also go through a number of real life analyses from Performance Improvement Projects
In this lecture I will talk about how you can organize a performance improvement project in FMCG
In this section we will move to products. The first one to be discussed are FMCG products. I will show you the main challenges they are facing, KPIs that matter in B2C service, examples of companies. As an example I will show you how to model in Excel Cosmetics business.
I will shortly go through things that are important in other FMCG.
I will show you in this lecture what KPIs, drivers are important for the FMCG model and how do they generated the end results – operating profti
In the next few lectures I will show you how to model in Excle FMCG businesses
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