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CareerCatalyst
Learn the skills to represent yourself with every message you send and receive by communicating your best self!
Register for this course and see more details by visiting:
OpenCourser.com/course/lqu9i2/communicating
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What's inside
Syllabus
Start Here
Using email to communicate
Using video meetings to communicate
Read more
Syllabus
Start Here
Using email to communicate
Using video meetings to communicate
Read more
Communicating with others in person
Course Conclusion
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores foundational communication skills, which are essential in various personal and professional scenarios
Suitable for learners who seek to enhance their communication abilities in different contexts
Covers a range of communication channels, including email, video conferencing, and in-person interactions
Could benefit those in diverse fields, including business, education, and healthcare, who rely heavily on effective communication
Provides practical guidance and skills development, making it valuable for learners seeking immediate improvements in their communication
Save this course
Save Communicating Your Best Self to your list so you can find it easily later:
Save
Save
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Communicating Your Best Self with these
activities:
Review the 7 C's of Communication
Show steps
Reviewing the 7 C's of Communication will provide a solid foundation for effective communication in various settings covered in this course.
Browse courses on
Communication Techniques
Show steps
-
Read a summary of the 7 C's of Communication.
-
Create a diagram or infographic that outlines the 7 C's.
-
Practice applying the 7 C's in different communication scenarios, such as email or video meetings.
Explore Online Resources on Effective Communication
Show steps
Exploring online resources provides access to a wealth of knowledge and insights on effective communication techniques, enhancing your understanding.
Show steps
-
Identify reputable websites, blogs, or articles on effective communication.
-
Read and take notes on key concepts and strategies.
-
Watch videos or listen to podcasts from experts in the field.
Attend a Workshop on Communication Techniques
Show steps
Attending a workshop provides structured learning and practical exercises, enhancing your communication techniques.
Show steps
-
Research and identify communication workshops that align with your goals.
-
Attend the workshop and actively participate in exercises and discussions.
-
Take notes and implement what you learn in your communication.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Develop a Communication Style Guide
Show steps
Creating a Communication Style Guide will help you establish consistency and clarity in your communication, which is crucial for effective communication.
Show steps
-
Identify the target audience and purpose of your communication style guide.
-
Research and gather examples of effective communication.
-
Develop guidelines for tone, language, formatting, and visuals.
-
Create a document or presentation outlining your communication style guide.
Practice Active Listening Skills
Show steps
Practicing active listening enhances your ability to fully understand and engage with others, improving communication effectiveness.
Show steps
-
Identify opportunities to practice active listening, such as conversations with friends or colleagues.
-
Pay attention to both verbal and non-verbal cues.
-
Summarize and paraphrase what others have said to demonstrate understanding.
Engage in Peer Feedback on Communication Skills
Show steps
Peer feedback provides valuable insights and perspectives on your communication style, helping you identify areas for improvement.
Show steps
-
Form a peer group with individuals who are also interested in improving their communication skills.
-
Set up regular meetings to practice and provide feedback on each other's communication.
-
Actively listen to feedback and make an effort to implement suggestions.
Participate in a Communication Challenge or Competition
Show steps
Participating in a communication challenge or competition provides a practical and engaging way to test and improve your communication skills.
Show steps
-
Research and identify relevant communication challenges or competitions.
-
Prepare and practice your communication skills.
-
Participate in the challenge or competition and seek feedback.
Volunteer as a Communication Mentor or Instructor
Show steps
Mentoring or instructing others in communication allows you to reinforce your skills and develop empathy for diverse communication styles.
Show steps
-
Identify opportunities for volunteering in communication-related organizations or programs.
-
Prepare and develop lesson plans or materials to teach communication skills.
-
Facilitate workshops, lead discussions, or provide one-on-one mentoring.
Review the 7 C's of Communication
Show steps
Reviewing the 7 C's of Communication will provide a solid foundation for effective communication in various settings covered in this course.
Browse courses on
Communication Techniques
Show steps
Show steps
Show steps
- Read a summary of the 7 C's of Communication.
- Create a diagram or infographic that outlines the 7 C's.
- Practice applying the 7 C's in different communication scenarios, such as email or video meetings.
Explore Online Resources on Effective Communication
Show steps
Exploring online resources provides access to a wealth of knowledge and insights on effective communication techniques, enhancing your understanding.
Show steps
Show steps
Show steps
- Identify reputable websites, blogs, or articles on effective communication.
- Read and take notes on key concepts and strategies.
- Watch videos or listen to podcasts from experts in the field.
Attend a Workshop on Communication Techniques
Show steps
Attending a workshop provides structured learning and practical exercises, enhancing your communication techniques.
Show steps
Show steps
Show steps
- Research and identify communication workshops that align with your goals.
- Attend the workshop and actively participate in exercises and discussions.
- Take notes and implement what you learn in your communication.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Develop a Communication Style Guide
Show steps
Creating a Communication Style Guide will help you establish consistency and clarity in your communication, which is crucial for effective communication.
Show steps
Show steps
Show steps
- Identify the target audience and purpose of your communication style guide.
- Research and gather examples of effective communication.
- Develop guidelines for tone, language, formatting, and visuals.
- Create a document or presentation outlining your communication style guide.
Practice Active Listening Skills
Show steps
Practicing active listening enhances your ability to fully understand and engage with others, improving communication effectiveness.
Show steps
Show steps
Show steps
- Identify opportunities to practice active listening, such as conversations with friends or colleagues.
- Pay attention to both verbal and non-verbal cues.
- Summarize and paraphrase what others have said to demonstrate understanding.
Engage in Peer Feedback on Communication Skills
Show steps
Peer feedback provides valuable insights and perspectives on your communication style, helping you identify areas for improvement.
Show steps
Show steps
Show steps
- Form a peer group with individuals who are also interested in improving their communication skills.
- Set up regular meetings to practice and provide feedback on each other's communication.
- Actively listen to feedback and make an effort to implement suggestions.
Participate in a Communication Challenge or Competition
Show steps
Participating in a communication challenge or competition provides a practical and engaging way to test and improve your communication skills.
Show steps
Show steps
Show steps
- Research and identify relevant communication challenges or competitions.
- Prepare and practice your communication skills.
- Participate in the challenge or competition and seek feedback.
Volunteer as a Communication Mentor or Instructor
Show steps
Mentoring or instructing others in communication allows you to reinforce your skills and develop empathy for diverse communication styles.
Show steps
Show steps
Show steps
- Identify opportunities for volunteering in communication-related organizations or programs.
- Prepare and develop lesson plans or materials to teach communication skills.
- Facilitate workshops, lead discussions, or provide one-on-one mentoring.
Career center
Learners who complete Communicating Your Best Self will develop knowledge and skills
that may be useful to these careers:
Public relations manager
Public relations manager
A Public Relations Manager is responsible for building and maintaining a positive public image for a company or organization. This often involves communicating with the media, creating press releases, and managing social media accounts. The Communicating Your Best Self course can help Public Relations Managers by providing them with the skills they need to effectively communicate with a variety of audiences.
Advertising Account Executive
Advertising Account Executive
An Advertising Account Executive is responsible for managing client relationships and developing and executing advertising campaigns. This often involves working with clients to understand their needs, creating proposals, and negotiating contracts. The Communicating Your Best Self course can help Advertising Account Executives by providing them with the skills they need to effectively communicate with clients and other stakeholders.
Marketing Manager
Marketing Manager
A Marketing Manager is responsible for developing and executing marketing campaigns to promote a company's products or services. This often involves conducting market research, developing marketing strategies, and managing marketing budgets. The Communicating Your Best Self course can help Marketing Managers by providing them with the skills they need to effectively communicate with customers, clients, and other stakeholders.
Customer Service Manager
Customer Service Manager
A Customer Service Manager is responsible for overseeing a team of customer service representatives and ensuring that customers receive high-quality service. This often involves developing customer service policies and procedures, training customer service representatives, and resolving customer complaints. The Communicating Your Best Self course can help Customer Service Managers by providing them with the skills they need to effectively communicate with customers and other stakeholders.
Sales Manager
Sales Manager
A Sales Manager is responsible for leading and motivating a team of sales representatives to achieve sales goals. This often involves developing sales strategies, training sales representatives, and managing sales pipelines. The Communicating Your Best Self course can help Sales Managers by providing them with the skills they need to effectively communicate with sales representatives, customers, and other stakeholders.
Training and Development Manager
Training and Development Manager
A Training and Development Manager is responsible for developing and implementing training programs for employees. This often involves identifying training needs, developing training materials, and delivering training sessions. The Communicating Your Best Self course can help Training and Development Managers by providing them with the skills they need to effectively communicate with employees and other stakeholders.
Human Resources Manager
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources for a company or organization. This often involves recruiting and hiring employees, developing and implementing compensation and benefits programs, and managing employee relations. The Communicating Your Best Self course can help Human Resources Managers by providing them with the skills they need to effectively communicate with employees, managers, and other stakeholders.
Advertising Copywriter
Advertising Copywriter
An Advertising Copywriter is responsible for writing advertising copy for print, broadcast, and digital media. This often involves developing creative concepts, writing headlines, and body copy. The Communicating Your Best Self course can help Advertising Copywriters by providing them with the skills they need to effectively communicate with customers and other stakeholders.
Public Relations Specialist
Public Relations Specialist
A Public Relations Specialist is responsible for building and maintaining a positive public image for a company or organization. This often involves writing press releases, managing social media accounts, and responding to media inquiries. The Communicating Your Best Self course can help Public Relations Specialists by providing them with the skills they need to effectively communicate with the media and other stakeholders.
Human Resources Specialist
Human Resources Specialist
A Human Resources Specialist is responsible for performing a variety of human resources tasks, such as recruiting and hiring employees, developing and implementing compensation and benefits programs, and managing employee relations. The Communicating Your Best Self course can help Human Resources Specialists by providing them with the skills they need to effectively communicate with employees, managers, and other stakeholders.
Marketing Specialist
Marketing Specialist
A Marketing Specialist is responsible for developing and executing marketing campaigns to promote a company's products or services. This often involves conducting market research, developing marketing strategies, and managing marketing budgets. The Communicating Your Best Self course can help Marketing Specialists by providing them with the skills they need to effectively communicate with customers, clients, and other stakeholders.
Customer Service Representative
Customer Service Representative
A Customer Service Representative is responsible for providing customer service to customers. This often involves answering questions, resolving complaints, and providing information about products or services. The Communicating Your Best Self course can help Customer Service Representatives by providing them with the skills they need to effectively communicate with customers and other stakeholders.
Training and Development Specialist
Training and Development Specialist
A Training and Development Specialist is responsible for developing and delivering training programs for employees. This often involves identifying training needs, developing training materials, and delivering training sessions. The Communicating Your Best Self course can help Training and Development Specialists by providing them with the skills they need to effectively communicate with employees and other stakeholders.
Sales Representative
Sales Representative
A Sales Representative is responsible for selling products or services to customers. This often involves developing and maintaining relationships with customers, identifying customer needs, and closing sales. The Communicating Your Best Self course can help Sales Representatives by providing them with the skills they need to effectively communicate with customers and other stakeholders.
Speechwriter
Speechwriter
A Speechwriter is responsible for writing speeches for politicians, business leaders, and other public figures. This often involves researching the topic of the speech, developing a persuasive argument, and writing a speech that is both informative and engaging. The Communicating Your Best Self course can help Speechwriters by providing them with the skills they need to effectively communicate with audiences.
For more career information including salaries, visit:
OpenCourser.com/course/lqu9i2/communicating
Reading list
We've selected 12 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Communicating Your Best Self .
Provides practical tools and techniques for having difficult conversations in a way that is productive and respectful. It is particularly useful for understanding the different types of crucial conversations and how to navigate them effectively. Additionally, this book is commonly used as a textbook in communication and leadership courses.
This comprehensive book provides a framework for personal and professional effectiveness. It is particularly useful for understanding the importance of setting clear goals, being proactive, and prioritizing tasks. Additionally, this book is commonly used as a textbook in leadership and management courses.
Explores the importance of nonverbal communication and how it can be used to build rapport, influence others, and convey messages. It is particularly useful for understanding the different types of body language cues and how to interpret them. Additionally, this book is widely used as a reference tool for professionals in various fields.
Provides a step-by-step guide to creating and delivering effective presentations. It is particularly useful for understanding the different types of presentations, how to structure your content, and use visual aids. Additionally, this book is commonly used as a textbook in presentation skills courses.
Explores the different cultural dimensions that can impact communication and behavior. It is particularly useful for understanding how to adapt your communication style to different cultures and avoid misunderstandings.
Provides a comprehensive overview of intercultural communication, covering topics such as cultural identity, verbal and nonverbal communication, and conflict management. It is particularly useful for understanding the complexities of communicating across cultures and developing cultural competence.
Offers a spiritual perspective on communication, emphasizing the importance of mindfulness, compassion, and listening. It is particularly useful for understanding the deeper aspects of communication and how to use it to create connection and understanding.
Explores the power of language and how it shapes our thoughts, beliefs, and actions. It is particularly useful for understanding the importance of using language consciously and effectively to create positive outcomes.
This controversial book provides insights into the strategies and tactics used by powerful people. It is particularly useful for understanding the dark side of human nature and how to avoid being manipulated or exploited.
Save
This classic book on political power offers a timeless perspective on the art of leadership and statecraft. It is particularly useful for understanding the strategies and tactics used to acquire and maintain power.
This philosophical treatise provides a foundation for critical thinking and rational inquiry. It is particularly useful for understanding the importance of questioning assumptions and seeking knowledge through systematic reasoning.
This film explores the themes of guilt, morality, and the consequences of our actions. It is particularly useful for understanding the impact of communication on interpersonal relationships and the complexities of human nature.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/lqu9i2/communicating
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Similar courses
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Level
Introductory
Via
Coursera
Institution
Arizona State University
Instructor
CareerCatalyst
Language
English
This course belongs to a
collection
called
Communication For Everyone . It's comprised of three courses:
- Leading Through Effective Communication
- Communicating In Groups and Teams
- Communicating Your Best Self (viewing)
Good to know
Explores foundational communication skills, which are essential in various personal and professional scenarios
Suitable for learners who seek to enhance their communication abilities in different contexts
Covers a range of communication channels, including email, video conferencing, and in-person interactions
Could benefit those in diverse fields, including business, education, and healthcare, who rely heavily on effective communication
Provides practical guidance and skills development, making it valuable for learners seeking immediate improvements in their communication
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