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Do you want to handle team communications with greater clarity and focus? Learn to set expectations and guide group discussions in this Communicating in Groups and Teams course!

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What's inside

Syllabus

Start Here
Maximizing productive team cultures
Facilitating group meetings
Read more
Using active listening with teams
Reacting productively to conflicts
Getting and giving group feedback
Course Conclusion

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Strong fit for individuals who want to improve their communication skills in group settings and guide productive discussions. Suits anyone looking to advance their communication capabilities
Introduces essential principles and techniques for improving communication within teams
Covers a range of topics that are highly relevant for effective team collaboration, such as setting expectations, facilitating group meetings, and handling conflicts
Provides practical strategies and actionable tips that learners can apply immediately in their own work environments
Guided by experienced practitioners in the field of team communication

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Communicating In Groups and Teams with these activities:
Review Active Listening Skills
Brush up on the fundamentals of active listening to lay a solid foundation for excelling in team communications.
Browse courses on Communication Skills
Show steps
  • Recall the 7 C's of Active Listening
  • Practice active listening in everyday conversations
Join a Peer Support Group for Group Communication
Connect with peers who share similar challenges and experiences, providing opportunities for mutual support and learning.
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Show steps
  • Identify and join a relevant peer support group
  • Actively participate in discussions and share experiences
Explore Best Practices for Setting Expectations
Enhance your understanding of setting expectations within teams by seeking out and following comprehensive tutorials.
Browse courses on Team Management
Show steps
  • Identify and utilize online resources
  • Join webinars or workshops on the topic
Four other activities
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Show all seven activities
Attend a Workshop on Facilitating Productive Group Meetings
Enhance your facilitation abilities by attending a workshop designed to provide practical guidance and techniques for managing group meetings effectively.
Browse courses on Team Communication
Show steps
  • Identify relevant workshops and register
  • Attend the workshop and actively participate
  • Implement learned strategies in your own group discussions
Engage in Role-Playing Exercises for Conflict Management
Deepen your ability to manage conflicts effectively by actively participating in role-playing exercises.
Browse courses on Conflict Management
Show steps
  • Identify various conflict scenarios
  • Assign roles and enact scenarios
  • Reflect on outcomes and identify areas for improvement
Develop a Comprehensive Team Communication Plan
Solidify your understanding by creating a practical plan that outlines strategies for effective team communication.
Browse courses on Team Communication
Show steps
  • Define communication goals and objectives
  • Establish channels and protocols for different types of communication
  • Incorporate strategies for managing conflicts and misunderstandings
Read 'Difficult Conversations' by Douglas Stone and Sheila Heen
Gain insights from experts by reading a highly acclaimed book on navigating difficult conversations, enhancing your skills in managing group discussions.
Show steps
  • Read the book thoroughly
  • Reflect on key concepts and apply them to real-life situations

Career center

Learners who complete Communicating In Groups and Teams will develop knowledge and skills that may be useful to these careers:
Group Facilitator
Group Facilitators lead group meetings and discussions. They work with groups to identify and achieve goals, build consensus, and make decisions. Group Facilitators must be able to communicate effectively with group members and create a positive and productive group environment. The Communicating in Groups and Teams course can benefit Group Facilitators by providing tools to facilitate group meetings and improve communication skills.
Instructional Designer
Instructional Designers are responsible for designing and developing educational materials and programs. They work with a team of instructional designers and educators to develop and deliver educational materials, manage educational budgets, and track results. The Communicating in Groups and Teams course can benefit Instructional Designers by providing tools to facilitate team meetings and improve communication skills with stakeholders.
Training and Development Manager
Training and Development Managers are responsible for developing and implementing training programs for organizations. They work with a team of trainers and developers to create and deliver training materials, manage training budgets, and track results. The Communicating in Groups and Teams course can benefit Training and Development Managers by providing tools to facilitate team meetings and improve communication skills with stakeholders.
Communications Manager
Communications Managers are responsible for developing and implementing communications strategies for organizations. They work with a team of communications professionals to create and distribute communications materials, manage media relations, and track results. The Communicating in Groups and Teams course can benefit Communications Managers by providing tools to facilitate team meetings and improve communication skills with stakeholders.
Public relations manager
Public Relations Managers are responsible for managing the public image of organizations. They work with a team of public relations professionals to develop and implement public relations campaigns, manage media relations, and track results. The Communicating in Groups and Teams course can benefit Public Relations Managers by providing tools to facilitate team meetings and improve communication skills with stakeholders.
Team Leader
Team Leaders are responsible for leading and motivating a team of employees. They work with team members to set goals, develop strategies, and track progress. Team Leaders must be able to communicate effectively with team members, stakeholders, and clients. The Communicating in Groups and Teams course can benefit Team Leaders by providing tools to facilitate team meetings and improve communication skills.
Social Worker
Social Workers help people cope with a variety of challenges, such as mental illness, addiction, and poverty. They work with individuals, families, and communities to develop strategies to improve their well-being. The Communicating in Groups and Teams course can benefit Social Workers by providing skills to facilitate group therapy sessions and improve communication with clients.
Speech-Language Pathologist
Speech-Language Pathologists assess, diagnose, and treat speech disorders in patients. They work with patients to improve their ability to communicate verbally and nonverbally. The Communicating in Groups and Teams course can benefit Speech-Language Pathologists by providing strategies to facilitate group therapy sessions and improve communication with both patients and their families.
Consultant
Consultants provide advice and guidance to businesses and organizations. They work with clients to identify and solve problems, improve performance, and develop strategies for growth. The Communicating in Groups and Teams course can benefit Consultants by enhancing their ability to facilitate group meetings and communicate effectively with clients.
Marketing Manager
Marketing Managers develop and implement marketing campaigns to promote products or services. They work with a team of professionals to create marketing materials, manage budgets, and track results. The Communicating in Groups and Teams course can benefit Marketing Managers by strengthening their ability to lead marketing teams and communicate effectively with clients.
Project Manager
Project Managers plan and execute projects of all sizes and complexities. They work with a team of professionals to develop project plans, manage budgets, and track progress. The Communicating in Groups and Teams course can benefit Project Managers by providing tools to facilitate team meetings and improve communication with stakeholders.
Sales Manager
Sales Managers lead sales teams and are responsible for achieving sales goals. They work with a team of salespeople to develop sales strategies, manage territories, and track results. The Communicating in Groups and Teams course can benefit Sales Managers by strengthening their ability to lead sales teams and communicate effectively with customers.
Human Resources Manager
Human Resources Managers lead the human resources department of an organization. They are responsible for a variety of tasks, including recruiting, hiring, and training employees as well as developing and implementing HR policies and procedures. The Communicating in Groups and Teams course can benefit Human Resources Managers by enhancing their ability to facilitate team meetings and communicate effectively with employees
Occupational Therapist
Occupational Therapists help people with disabilities or injuries regain or improve their ability to perform everyday activities. They work with patients to develop strategies to improve their physical, cognitive, and social skills. The Communicating in Groups and Teams course can benefit Occupational Therapists by providing tools to facilitate group therapy sessions and enhance communication with patients.
Organizational Development Manager
Organizational Development Managers are responsible for developing and implementing organizational development programs for organizations. They work with a team of organizational development professionals to create and deliver organizational development materials, manage organizational development budgets, and track results. The Communicating in Groups and Teams course may provide valuable tools to facilitate team meetings and improve communication skills.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Communicating In Groups and Teams .
A popular book that uses a fable to illustrate the common challenges faced by teams and provides insights into overcoming them.
Offers practical strategies for navigating difficult conversations, a skill that is essential for managing conflicts and giving constructive feedback within groups and teams.
Examines the cultural factors that contribute to team success. It provides insights into creating a positive and productive team environment.
A classic self-help book that offers practical principles for personal and professional effectiveness, providing valuable insights for improving individual and team performance.
Examines the importance of mindset in achievement and provides insights into cultivating a growth mindset within teams, fostering learning and innovation.
A foundational book on emotional intelligence, which is essential for effective communication and team dynamics. It provides insights into managing emotions and building relationships.
An easy-to-read book that delves into the principles and practices of group facilitation. It will enhance your understanding of facilitating group meetings, a key topic covered in the course.
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Challenges traditional views on motivation and provides insights into what truly drives individuals and teams, offering valuable perspectives on team dynamics.

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