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Soliu Jamiu Ishola

Are your 1:1 meetings falling flat — or worse, turning into repetitive status updates? As a manager, you know that one-on-one meetings are the most powerful tool for building trust, improving communication, coaching employees, and driving team performance. Yet many leaders struggle to structure these conversations in a way that truly develops and engages their people.

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Are your 1:1 meetings falling flat — or worse, turning into repetitive status updates? As a manager, you know that one-on-one meetings are the most powerful tool for building trust, improving communication, coaching employees, and driving team performance. Yet many leaders struggle to structure these conversations in a way that truly develops and engages their people.

This course, “Mastering 1:1 Meetings: Leadership & Coaching for Managers,” provides a step-by-step playbook to help you transform your 1:1s into meaningful leadership conversations that inspire motivation, strengthen employee engagement, and boost retention.

What You’ll Learn

  • How to set clear objectives for every 1:1 so time is always well spent.

  • Proven agenda structures that balance consistency with flexibility.

  • Ways to discuss both personal and professional topics to build authentic trust.

  • Coaching techniques: asking powerful questions and truly listening.

  • Strategies to drive employee development, motivation, and career growth.

  • Common pitfalls to avoid, such as letting 1:1s become routine status updates.

Why This Course MattersEffective 1:1 meetings are not just about productivity — they’re about leadership, coaching, and creating a culture where employees feel supported and motivated. Great managers use 1:1s to retain talent, improve communication, and unlock peak performance.

Who This Course Is For

  • New and aspiring managers eager to build leadership skills.

  • Experienced managers looking to refresh their approach to employee engagement.

  • Team leads, supervisors, and project managers who run regular 1:1s.

  • HR professionals and coaches supporting leadership development.

By the end of this course, you’ll have the tools and confidence to lead effective 1:1 meetings that strengthen communication, motivate your team, and improve retention.

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What's inside

Learning objectives

  • Leaders who want to strengthen their people management and communication skills.
  • Managers seeking to run more productive and engaging 1:1 meetings with their team members.
  • Aspiring managers preparing for leadership roles and eager to build strong habits early.
  • Aspiring leaders who want to learn how to foster trust, growth, and accountability through effective 1:1 conversations.

Syllabus

Introduction
Why 1:1 Meetings Matters
Why Regular 1:1 is Critical
Pitfalls to Avoid During 1:1 Meetings
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Career center

Learners who complete Mastering 1:1 Meetings: Leadership & Coaching for Managers will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Mastering 1:1 Meetings: Leadership & Coaching for Managers.
Is widely regarded as a seminal work in coaching and is the basis for the Co-Active coaching model, a powerful communication process. It provides a comprehensive framework for coaching conversations and is often taught in coach training programs. It's a must-read for gaining a deep understanding of a widely used coaching methodology.
Provides a comprehensive framework for understanding and building trust in all aspects of life, from personal relationships to professional endeavors. It argues that trust learnable skill that dramatically impacts speed and cost. This book is highly valuable as a foundational text for gaining a broad understanding of Trust Building and is often referenced in business and leadership contexts.
A foundational text in management thought, Drucker outlines the practices that make an executive effective. classic that provides timeless principles on time management, prioritization, and decision-making, crucial for leaders at all levels.
This collection compiles essential articles from Harvard Business Review on employee engagement. It covers a range of topics, offering diverse perspectives and research-backed insights. It's a valuable resource for gaining a broad understanding and is suitable for both students and professionals.
Shifts the focus from just engagement to the broader concept of employee experience. It argues that creating a positive employee experience is crucial for attracting and retaining talent. It's highly relevant for understanding contemporary HR strategies and is valuable for HR professionals and business leaders.
Sinek explores the concept of creating a 'Circle of Safety' where team members feel secure and supported. emphasizes the leader's role in fostering trust and cooperation, offering valuable insights into building strong, resilient teams.
Based on two decades of research, this book examines how companies build and maintain trust with their customers and stakeholders. It provides a data-driven approach to understanding the economic impact of trust and offers insights into recovering from trust breaches. is valuable for understanding organizational trust from a strategic perspective.
Focusing on the importance of direct and caring feedback, this book offers practical guidance for managers navigating difficult conversations and building stronger relationships with their team members. It's particularly relevant for contemporary workplaces emphasizing open communication and psychological safety. is highly valuable for both new and experienced managers looking to improve their communication skills.
This recent publication addresses the current trust deficit in various institutions and provides a framework for leaders to build trust in uncertain times. It offers practical levers for increasing trustworthiness and is highly relevant to contemporary challenges in leadership and society.
Considered a foundational text in performance management, this book delves into the science of behavior and its application in the workplace to drive organizational effectiveness. It provides a scientific method for improving performance and is used as a primary reading in undergraduate organizational psychology courses. valuable reference for understanding the behavioral principles behind performance management.
Considered a classic in leadership literature, Bennis explores the qualities that define leaders and the process of becoming one. offers deep insights into self-discovery and personal development as integral to leadership.
This collection of articles from the Harvard Business Review offers a range of perspectives on trust in business and leadership. It covers topics such as building trust through competence, the neuroscience of trust, and rebuilding relationships after trust is broken. It's a useful resource for gaining a broad understanding of key concepts and contemporary issues in organizational trust.
Lencioni presents a fable-based approach to understanding the root causes of job dissatisfaction: anonymity, irrelevance, and immeasurement. offers a clear framework for addressing these issues and fostering a more engaged workforce. It's a quick and accessible read, making it suitable for a broad audience, including those new to the topic.
Effective communication is vital for team management, and this book provides practical tools and techniques for handling difficult but important conversations. Mastering crucial conversations helps teams address conflict, build trust, and improve overall performance. useful reference tool for navigating challenging interpersonal dynamics within a team.
Myles Downey respected figure in the coaching world, and this book offers a comprehensive look at the principles and art of business coaching. It delves into the philosophy of non-directive coaching and provides practical techniques and models, including the GROW model and the Spectrum of Coaching Skills. is valuable for both new and experienced coaches and is considered a well-done book in the field.
Provides a comprehensive overview of the evolution of language, covering topics such as the origins of language, the structure of language, and the relationship between language and thought. It valuable resource for students who want to develop a strong understanding of the biological and cognitive aspects of language.
This textbook provides a comprehensive overview of linguistics, covering topics such as phonetics, phonology, morphology, syntax, semantics, and pragmatics. It valuable resource for students who want to develop a strong foundation in the field of communication.
Provides a comprehensive overview of employee retention, covering topics such as compensation and benefits, growth opportunities, work-life balance, and company culture. It is written by two leading experts in the field and valuable resource for managers and HR professionals.
Psychological safety critical foundation for employee engagement, particularly in fostering open communication and innovation. is essential for understanding how to create an environment where employees feel safe to contribute, which directly impacts engagement levels. It's highly relevant for contemporary workplace dynamics.
Based on her extensive research, Brené Brown provides a clear framework for understanding the components of trust through the acronym BRAVING (Boundaries, Reliability, Accountability, the Vault, Integrity, Non-judgment, and Generosity). offers a practical and insightful approach to building and assessing trust in personal and professional relationships.
Another valuable book by Patrick Lencioni, this focuses on the essential virtues of an ideal team player: humble, hungry, and smart. It helps managers identify and develop individuals who contribute positively to team dynamics. is useful for hiring and team development.
Building on the concepts of emotional intelligence, this book focuses on how leaders can create resonance and drive performance through their emotional leadership. Provides practical insights and is suitable for those looking to deepen their understanding of the behavioral aspects of leadership.
Based on a true story from a US Navy submarine, this book presents a compelling case for a leader-leader model rather than a leader-follower model. It's highly practical and offers actionable strategies for empowering teams and fostering ownership.
This handbook offers practical HR strategies for improving employee engagement. It's geared towards HR professionals and provides actionable guidance on implementing engagement initiatives. It can serve as a useful reference for developing and executing engagement plans.
This concise book offers a clear and practical definition of trust in the workplace and outlines the four distinctions of trust: Sincerity, Reliability, Competence, and Care. It's an excellent primer for anyone looking for a straightforward approach to understanding and building trust professionally.
Presents a clear and accessible framework of leadership principles. It's a popular guide for developing leadership skills and is often recommended for those seeking a structured approach to understanding the fundamentals of influence.
Focuses specifically on building trust in professional advisory relationships. It outlines a trust equation and provides practical guidance for consultants, service professionals, and anyone in a client-facing role. It's a valuable resource for those looking to deepen their understanding of trust in a business context and is often used as a reference tool.
A classic in management literature, this book by the former CEO of Intel provides a framework for understanding and improving managerial effectiveness and team productivity. While not recently published, its principles remain highly relevant for anyone in a management role, offering timeless insights into creating highly productive teams and motivating performance. It useful reference tool for experienced professionals.
A seminal work that highlights the critical role of emotional intelligence in leadership effectiveness. Understanding and managing emotions in oneself and others key component of successful leadership, making this book valuable for deepening one's understanding.
This classic book delves into the power of intrinsic motivation as a key driver of employee engagement. It identifies four intrinsic rewards and provides a framework for fostering them in the workplace. It's a foundational text for understanding the psychological underpinnings of engagement.
Written by former Navy SEALs, this book translates military leadership principles to business and life. It emphasizes taking ownership of everything in your world, offering a tough yet practical approach to leadership and problem-solving.
Drawing on lessons from the military, this book presents a model for adapting to complex environments by transforming large organizations into a network of empowered teams. It offers insights into leadership, communication, and trust in dynamic settings, making it highly relevant for managing teams in fast-paced industries.
Explores organizations where employee development core driver of business growth. It provides frameworks and tactical ideas for fostering a culture of continuous development, which is strongly linked to engagement. It's a deeper dive into organizational culture and is suitable for advanced students and professionals.
Offers a practical introduction to employee engagement, covering key concepts and strategies. It includes case studies and is aimed at HR practitioners and managers. The latest edition incorporates contemporary issues, making it a relevant resource for current practices.
Provides a comprehensive approach to creating a culture of engagement. It delves into the emotional and intellectual aspects of engagement and offers strategies for connecting with employees on a deeper level. It's valuable for HR professionals and leaders seeking to build a truly engaged workforce.
Challenges conventional HR approaches and offers a 'rebel' playbook for creating highly engaged workforces. It features case studies from well-known companies and provides a framework for building a positive work culture. It's a good read for those looking for innovative approaches to engagement.
Provides a model for understanding the factors that influence an individual's decision to trust in an organizational context. It explores how leaders can intentionally create environments where trust can flourish. This book offers a deeper dive into the psychological underpinnings of trust in the workplace.
Examines employee engagement within the context of modern organizations, considering the impact of technology and changing work behaviors. It provides a solid understanding of contemporary engagement theory and practice, making it suitable for both academics and practitioners.
Provides a collection of practical tools and techniques for enhancing employee engagement. It's a hands-on resource for managers and HR professionals looking for specific activities and interventions. It's particularly useful for implementing engagement strategies at the team and individual levels.
Drawing on research from the University of Michigan, this book identifies key attributes of high-trust leaders and organizations. It emphasizes the importance of optimism, honesty, possibility, purpose, and humility in building a culture of trust. provides actionable insights for leaders seeking to cultivate trust.
Provides a comprehensive overview of the importance of listening and how to improve your listening skills. It covers topics such as the different types of listening, the benefits of listening, and the barriers to listening. It valuable resource for students who want to improve their ability to listen effectively.
Provides a focused and practical guide specifically on the GROW model, a widely used framework in coaching. It's an excellent resource for beginners to understand a fundamental coaching structure and for experienced coaches to refine their application of the model.
Specifically addresses the dynamics of trust and betrayal within organizations. It provides practical strategies for building, repairing, and maintaining trust among colleagues and leaders. It's a useful resource for navigating challenging interpersonal situations in the workplace.
Considered a best-selling book on employee engagement, this resource provides a practical, step-by-step guide to improving engagement levels. It includes measurement tools and real-world examples, making it a useful reference for managers and HR professionals. It offers concrete actions to drive results.

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