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Matt Cornock, Angela Rust, and Brian Egles

This two-week, self-paced course will develop the way you collect and respond to feedback when volunteering with young people. It will cover: Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course has been created for anyone volunteering with young people in STEM. This includes STEM Ambassadors in the UK, youth volunteering group organisers, field trip educators, scout groups (and similar), outdoor pursuit centres, outreach from NGOs. You will need knowledge of STEM subjects or experience of working in a STEM environment. To get the most out of this course, learners should complete the associated three courses in this program beforehand: You can use the hashtag #FLSTEMInspiring to talk about this course on social media.

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This two-week, self-paced course will develop the way you collect and respond to feedback when volunteering with young people. It will cover: Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course has been created for anyone volunteering with young people in STEM. This includes STEM Ambassadors in the UK, youth volunteering group organisers, field trip educators, scout groups (and similar), outdoor pursuit centres, outreach from NGOs. You will need knowledge of STEM subjects or experience of working in a STEM environment. To get the most out of this course, learners should complete the associated three courses in this program beforehand: You can use the hashtag #FLSTEMInspiring to talk about this course on social media.

Topics Covered

  • The need for gathering feedback, including relating to organisational objectives and corporate social responsibility.
  • Strategies and tools for immediate feedback during STEM activities with young people.
  • Strategies and tools for gathering feedback from others to inform self-reflection.
  • Using feedback to reflect on your own practice and modify if necessary for subsequent activities.
  • How feedback and reflection contribute to programme evaluation.

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Reviews summary

Practical feedback tools for stem outreach

According to learners, this course is a highly practical and insightful resource for anyone involved in STEM outreach. Students consistently praise the actionable feedback tools and strategies that can be immediately implemented in their work with young people. Many found the content well-structured, clear, and concise, making complex topics accessible. The course is considered highly relevant to current STEM education practices and integrates well for those who have completed prior courses in the program. While some experienced learners found parts a bit introductory, the self-paced format and focus on key aspects like immediate feedback and self-reflection make it a valuable addition for most STEM Ambassadors.
Offers a solid base, but may be introductory.
"For experienced STEM educators, some parts might feel a bit introductory. I was hoping for more advanced techniques or case studies."
"Solid content, very relevant...some felt like common sense, but still good to have it structured. Overall, it provided a good foundation."
"As someone new to STEM outreach, this course provided a clear roadmap on how to effectively gather and use feedback."
The self-paced nature is convenient for busy schedules.
"The two-week pacing was flexible, though."
"The self-paced format worked well with my schedule."
"The course is self-paced, which is good, but sometimes I wished for more peer interaction on the forum."
Content is easy to follow and well-organized.
"The content was well-structured and easy to follow, making it a highly rewarding experience."
"This course provided a clear roadmap on how to effectively gather and use feedback."
"The content is clear and the objectives are met."
Directly applicable to STEM Ambassador roles.
"The information on evaluating programs based on feedback was exactly what I needed. It integrates well with the previous courses."
"Very relevant to current practices in STEM education."
"A well-designed course for STEM Ambassadors. It solidified my understanding of why feedback is crucial."
Offers concrete tools for immediate application.
"The feedback tools and strategies shared here are truly game-changers. The focus on immediate feedback during activities was particularly valuable."
"This course truly lives up to its name. It gave me practical 'feedback tools' that I could immediately implement in my work with school groups."
"The course provided actionable insights and strategies for effective feedback. It's concise, to the point, and highly applicable."
Some learners wished for more interactive elements.
"One minor point, it would be great to have more interactive elements, but overall, it's a strong offering."
"The course is self-paced, which is good, but sometimes I wished for more peer interaction on the forum."

Activities

Coming soon We're preparing activities for Inspiring Young People in STEM: Feedback Tools for STEM Ambassadors. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Inspiring Young People in STEM: Feedback Tools for STEM Ambassadors will develop knowledge and skills that may be useful to these careers:

Reading list

We haven't picked any books for this reading list yet.
This framework provides a vision for science education in the United States. It includes three dimensions of science education: practices, crosscutting concepts, and core ideas.
This framework provides a vision for how STEM can be used to address social and environmental challenges. It includes recommendations for educators, policymakers, and researchers.
This report from the National Research Council provides a research agenda for STEM education in K-12. It identifies key areas of research that need to be addressed in order to improve STEM teaching and learning.
Provides a collection of practical ideas for science teachers. It includes tips for managing the classroom, engaging students, and assessing student learning.
Provides a practical guide for teaching science in a way that is engaging and effective. It includes tips for planning lessons, managing the classroom, and assessing student learning.
This position statement from the National Council of Teachers of Mathematics provides a comprehensive overview of the organization's stance on STEM education. It includes recommendations for policymakers, educators, and researchers.
Provides a guide for teaching and learning science using inquiry-based methods. It is aligned with the National Science Education Standards and provides practical advice for educators.
Provides a comprehensive overview of the research on human learning. It has implications for STEM education, as it provides insights into how students learn best.
While not directly about feedback delivery, this book's exploration of fixed versus growth mindsets is crucial for understanding how individuals perceive and react to feedback. It provides valuable context for why some people are more receptive to feedback than others and highlights the importance of fostering a growth-oriented environment where feedback is seen as an opportunity for learning. offers essential background knowledge for anyone involved in giving or receiving feedback.
Presents a powerful approach to communication that focuses on empathy, needs, and requests, which is highly relevant to giving and receiving feedback constructively. It provides a framework for understanding the feelings and needs underlying messages, improving the quality of feedback interactions. While broader than just feedback, its principles are foundational for creating a safe environment for feedback exchange. It's considered a classic in communication studies.
Offers a practical framework for giving and receiving feedback in a professional setting, emphasizing the balance between caring personally and challenging directly. It's highly popular in business and management circles and is particularly relevant for those in leadership roles or aspiring to them. It serves as a valuable guide for implementing a feedback culture within teams and organizations.
Offers practical guidance on structuring and delivering feedback effectively. It focuses on the mechanics of giving feedback, providing actionable strategies for crafting clear, concise, and impactful messages. It's a useful resource for those looking for concrete techniques to improve their feedback delivery skills. This book serves as a practical guide for applying feedback principles.
A foundational text in communication, this book provides a robust method for approaching challenging dialogues, including those involving feedback. It helps readers understand the underlying structure of difficult conversations and offers strategies for navigating them constructively. While not exclusively about feedback, its principles are directly applicable and provide essential background knowledge for effective feedback exchanges. It's a commonly used textbook in various fields. The latest edition includes updated content on contemporary communication challenges.
Uses a fable to illustrate common pitfalls that prevent teams from performing effectively, including the fear of conflict and lack of accountability, both of which are tied to effective feedback. It highlights the importance of trust and healthy conflict for a team to be open to candid feedback. It's a popular book in leadership and team development and provides valuable context for understanding the role of feedback within team dynamics.
Covey's timeless classic includes habits directly relevant to feedback, such as 'Seek First to Understand, Then to Be Understood' and 'Think Win-Win.' These principles are fundamental for approaching feedback conversations with the right mindset and fostering mutual understanding. While not solely focused on feedback, it provides a strong ethical and practical foundation for effective interpersonal communication, including feedback. It widely recognized and influential book.
Explores how self-deception can create interpersonal problems and hinder effective communication, including the ability to give and receive honest feedback. It provides a powerful perspective on how our own mindset can impact our interactions and the effectiveness of feedback. It offers valuable insights for improving self-awareness and fostering more open communication.
Emotional intelligence critical component of effective feedback, both in giving and receiving. Goleman's seminal work explores the importance of self-awareness, self-regulation, empathy, and social skills, all of which are vital for navigating the emotional aspects of feedback conversations. provides foundational knowledge in understanding the human element in feedback exchanges.
Advocates for candid and authentic communication, which is crucial for effective feedback. It provides tools and techniques for having honest and impactful conversations, even when they are challenging. It's highly relevant for developing the skills needed to deliver feedback that is both clear and constructive.
While this book primarily focuses on coaching skills, it also provides valuable insights into the principles and techniques of effective feedback. It offers a practical approach to asking powerful questions and facilitating self-discovery, which can be applied to both coaching and feedback conversations.
Offers a practical approach to giving and receiving feedback in the workplace. It provides guidance on how to deliver feedback in a constructive and motivating manner, while also exploring the challenges and benefits of receiving feedback effectively.

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