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Writing Better Emails

Amin Neghavati and Shalini Thomas

Planning emails to achieve their purpose

Organising content in a logical, reader-friendly structure

Adapting emails to different audiences and situations

Writing and editing emails to make them clear and concise

Writing specific messages and building a relationship with the reader

Useful phrases used in modern business email writing

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Via

FutureLearn

Institution

British Council

Instructors

Amin Neghavati

Shalini Thomas

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