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Ray Harkins, The Manufacturing Academy

"Root Cause Analysis and the 8D Corrective Action Process" will show you:

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"Root Cause Analysis and the 8D Corrective Action Process" will show you:

  • How to assemble an effective problem definition.

  • The value of creating an cross-functional team.

  • How to develop interim containment solutions to shield your customer from receiving further defects.

  • The connection between an organization's traceability system and the RCA and 8D process.

  • How to use popular quality tools to find root cause such as pareto analysis, interviewing, the Ishikawa diagram, the concentration diagram, 5 Why analysis and much more.

  • How to use analytical tools such as capability analysis, regression analysis, measurement systems analysis, control charting and more to further clarify your root causes and develop potential corrective actions.

  • A sampling of corrective action strategies such as andon, shifting the process mean, correlating process to product variables, standardizing work instructions, poke yoke, automated inspection and much more.

  • How to verify your corrective activities for effectiveness.

  • How to develop parallel and preventive activities for maximize the impact of your problem solutions.

  • How to acknowledge your team's success.

What have a few of the 11,000+ past student said about this course?

  • "Very impressive course in terms of bringing knowledge but also in sharing it in a very practical way." - Richard H.

  • "Outstanding course and very applicable." - Tyrone P.

  • "It perfectly match my needs." - Libor H.

  • "Excellent lecture for everyone. It is simple and user friendly. The concepts were explained in layman terms." - Hazel B.

  • "It was an amazing course with substantial amount of learning" - Ameetjyoti D.

  • "I work in automotive and in the quality department for 20 years. I am new to the role of quality engineer and find the information and examples in this class are very beneficial in helping me succeed in my role. This course excites me. " - Angela V

Plus over 1,200 5-star reviews.

"Root Cause Analysis and the 8D Corrective Action Process" not only relies on the "tried and true" methods developed by the quality gurus of old, but also draws upon decades of real life experience by providing dozens of actual examples from manufacturing and engineering.

When you purchase this class, you get two additional benefits:

First, you get LIFETIME ACCESS to all course materials. If you want to come back for a refreshers 6 months or 6 years after completing this course, it will be here for you. With no required start or finish times, you get maximum flexibility to take or re-take this class as needed.

And secondly, if you have any questions about the course material, you are welcome to reach out to me, Ray Harkins, through Udemy's messaging service. I try very hard to respond to every question I get within 48 hours.

So in total, you get:

  • High-quality course materials,

  • Lots of downloadable templates and resources,

  • Lifetime access to all course materials,

  • Access to one-on-one Q&A,

  • All for a very low price.

If you need to take your problem solving skills and knowledge of quality engineering practices to the next level,  this is the class for you.

Enroll now

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What's inside

Learning objectives

  • Root cause analysis
  • The 8d corrective action process
  • Quantitative tools such as capability analysis, control charts, msa, regression analysis and more
  • Qualitative tools such as 5 why, concentration diagrams, cause and effect diagrams and more
  • Corrective action strategies including andon, shifting means, correlating process and product variables, poke yoke and much more
  • Control charts and their interpretation
  • Cross-functional team building
  • Seven basic tools of quality control

Syllabus

Introduction
Introduction to the Course
What is Root Cause Analysis?
What is 8D?
Read more
Quiz on the 8D's
Different Sized Solutions
CAR vs PAR
Quiz on CAR and PAR
D0 Preparation Phase
D1 Assemble the Team, Pt 1
D1 Assemble the Team, Pt 2
Quiz on Assemble the Team
D2 Describe the Problem
Pareto Analysis, Pt 1
Pareto Analysis ( Excel Pivot Tables), Pt 2
Quiz on Pareto Analysis
Concentration Diagrams
Failure Analysis
Conclusion to D2
D3 Interim Containment Response, Pt 1
D3 Interim Containment Response, Pt 2
D3 Interim Containment Response, Pt 3
Quiz on Containment
Dimensional Analysis, Pt 1
Dimensional Analysis, Pt 2
Ready for Root Cause?
D4 Root Cause Analysis
Cause and Effect Diagram
Quiz on the C and E Diagram
Introduction to Analytical Tools
Control Chart Terminology
X-bar and R Chart, Pt 1
X-bar and R Chart, Pt 2
X-bar and R Chart, Pt 3
X-bar and R
Quiz on Control Charts
Control Chart Interpretation, Pt 1
Control Chart Interpretation, Pt 2
Quiz on Control Chart Interpretation
Capability Analysis, Pt 1
Capability Analysis, Pt 2
Capability Analysis, Pt 3
Capability Analysis, Pt 4
Capability Analysis, Pt 5
Capability Analysis, Pt 6
Capability Analysis, Pt 7
Capability Analysis, Pt 8
Closing Thoughts on Capability Analysis
Capability Analysis
Quiz on Capability Analysis
Introduction to Measurement Systems Analysis (MSA)
Measurement Systems Analysis, Pt 1
Measurement Systems Analysis, Pt 2
Measurement Systems Analysis, Pt 3
Measurement Systems Analysis, Pt 4
Closing Thoughts on MSA
Measurement Systems Analysis
5 Why Analysis
5 Why Conclusion
5 Why Quiz Question
Thoughts on Regression Analysis
Regression Analysis, Pt 1
Regression Analysis, Pt 2
Regression Analysis, Pt 3
The Correlation Matrix
Regression Analysis, Pt 4
Regression Analysis, Pt 5
Regression Analysis Conclusion
Regression analysis
Closing Thoughts on Root Cause Analysis
Preface to D5 and D6 - Selecting and Implementing Corrective Actions
Implement Corrective Actions
The Quality Notice
Shifting the Mean
Correlating Process with Product Variables
Andon
Standardized Work Instructions
Process Auditing
Poke Yoke, Pt 1
Poke Yoke, Pt 2
Poke Yoke, Pt 3
Poke Yoke Example
Automated Inspection
Why Prototype?
Thoughts on Prototyping
Closing Comment on Corrective Actions
Corrective Actions
Verification of Corrective Activities
Thoughts on Approaching Corrective Actions
Implementing Preventive and Parallel Actions
Thank the Team
8D Template
Additional Resources in Quality Engineering
Conclusion to the Course
Bonus Lecture

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches root cause analysis, a valuable skill for problem-solving professionals in various fields
Introduces learners to the 8D corrective action process, a widely-used framework for continuous improvement
Incorporates both qualitative and quantitative tools and techniques, providing a comprehensive approach to problem-solving
Includes templates, resources, and practice exercises that facilitate understanding and application of course concepts
Taught by Ray Harkins, a seasoned professional with decades of experience in manufacturing and engineering

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Root Cause Analysis and the 8D Corrective Action Process with these activities:
Apply root cause analysis techniques to solve real-world problems
Develop the ability to identify and resolve manufacturing issues effectively through hands-on practice.
Browse courses on Root Cause Analysis
Show steps
  • Identify a real-world problem or issue to analyze
  • Apply the 8D Corrective Action Process to investigate the root causes
  • Develop and implement corrective actions to address the root causes
  • Monitor the effectiveness of the implemented actions
Develop a quality assurance plan for a manufacturing process
Gain practical experience in designing and implementing quality assurance measures for manufacturing processes.
Browse courses on Quality Assurance
Show steps
  • Identify the key quality parameters and specifications for the process
  • Develop inspection and testing procedures to monitor product quality
  • Establish a system for tracking and resolving quality issues
  • Create a comprehensive quality assurance plan document
Show all two activities

Career center

Learners who complete Root Cause Analysis and the 8D Corrective Action Process will develop knowledge and skills that may be useful to these careers:
Quality Engineer
A Quality Engineer is responsible for directing, planning, and improving quality assurance practices. They use their understanding of quality control, including principles such as cause-and-effect analysis, to define and implement quality standards and procedures. Those who desire to work in Quality Engineering can benefit from pursuing "Root Cause Analysis and the 8D Corrective Action Process." This course teaches many important topics like the 8D Corrective Action Process and Root Cause Analysis to help you succeed in this career.
Process Engineer
The Process Engineer designs and develops processes to enhance operational efficiency and streamline production. They use their understanding of concepts such as root cause analysis to identify areas for improvement and develop solutions to optimize processes. The "Root Cause Analysis and the 8D Corrective Action Process" course can help you pursue a career in Process Engineering. It offers a comprehensive overview of these topics and can help you develop the skills needed to succeed in this field.
Manufacturing Engineer
A Manufacturing Engineer applies engineering principles to optimize the production process. They use their understanding of quality control, including techniques like root cause analysis, to improve manufacturing efficiency and product quality. Those pursuing a career in Manufacturing Engineering may find the "Root Cause Analysis and the 8D Corrective Action Process" course beneficial. It provides insights into these essential concepts, helping you build a foundation for success in this field.
Design Engineer
The Design Engineer applies engineering principles to design and develop products. They use their understanding of quality control, including techniques like root cause analysis, to ensure that products meet specifications and perform as intended. Those pursuing a career in Design Engineering may find the "Root Cause Analysis and the 8D Corrective Action Process" course useful. It provides insights into these fundamental concepts, helping you build a foundation for success in this field.
Reliability Engineer
Reliability Engineers evaluate and improve the reliability of systems and products. They use their understanding of quality control, including techniques like root cause analysis, to identify and mitigate potential failure points. Those pursuing a career in Reliability Engineering may find the "Root Cause Analysis and the 8D Corrective Action Process" course beneficial. It provides a comprehensive overview of these concepts, helping you develop the skills needed to succeed in this field.
Quality Assurance Manager
The Quality Assurance Manager is responsible for developing and implementing quality assurance programs. They use their understanding of quality control, including principles such as root cause analysis, to ensure that products and services meet quality standards. Those pursuing a career in Quality Assurance Management may find the "Root Cause Analysis and the 8D Corrective Action Process" course beneficial. It provides a comprehensive overview of these topics, helping you develop the skills needed to succeed in this field.
Quality Control Inspector
The Quality Control Inspector examines and tests products to ensure they meet quality standards. They use their understanding of quality control, including techniques like root cause analysis, to identify and mitigate potential defects. Those pursuing a career as a Quality Control Inspector may find the "Root Cause Analysis and the 8D Corrective Action Process" course beneficial. It provides insights into these essential concepts, helping you build a foundation for success in this field.
Production Manager
The Production Manager oversees the production process to ensure efficiency and quality. They use their understanding of quality control, including techniques like root cause analysis, to identify areas for improvement and optimize production. Those pursuing a career in Production Management may find the "Root Cause Analysis and the 8D Corrective Action Process" course useful. It provides insights into these fundamental concepts, helping you build a foundation for success in this field.
Continuous Improvement Manager
The Continuous Improvement Manager is responsible for implementing and managing continuous improvement programs. They use their understanding of quality control, including techniques like root cause analysis, to identify areas for improvement and develop solutions to enhance operational efficiency. Those pursuing a career in Continuous Improvement Management may find the "Root Cause Analysis and the 8D Corrective Action Process" course beneficial. It provides a comprehensive overview of these concepts, helping you develop the skills needed to succeed in this field.
Project Manager
The Project Manager plans, executes, and closes projects. They use their understanding of quality control, including techniques like root cause analysis, to ensure that projects are completed on time, within budget, and to the required quality standards. Those pursuing a career as a Project Manager may find the "Root Cause Analysis and the 8D Corrective Action Process" course useful. It provides insights into these fundamental concepts, helping you build a foundation for success in this field.
Data Analyst
The Data Analyst collects, analyzes, and interprets data to provide insights and make informed decisions. They use their understanding of quality control, including techniques like root cause analysis, to ensure that data is accurate and reliable. Those pursuing a career as a Data Analyst may find the "Root Cause Analysis and the 8D Corrective Action Process" course beneficial. It provides a comprehensive overview of these concepts, helping you develop the skills needed to succeed in this field.
Business Analyst
The Business Analyst analyzes business processes and systems to identify areas for improvement. They use their understanding of quality control, including techniques like root cause analysis, to develop solutions to enhance operational efficiency. Those pursuing a career as a Business Analyst may find the "Root Cause Analysis and the 8D Corrective Action Process" course useful. It provides insights into these fundamental concepts, helping you build a foundation for success in this field.
Process Improvement Specialist
The Process Improvement Specialist identifies and implements process improvements to enhance operational efficiency. They use their understanding of quality control, including techniques like root cause analysis, to develop solutions to streamline processes. Those pursuing a career as a Process Improvement Specialist may find the "Root Cause Analysis and the 8D Corrective Action Process" course beneficial. It provides a comprehensive overview of these concepts, helping you develop the skills needed to succeed in this field.
Quality Assurance Auditor
The Quality Assurance Auditor conducts audits to ensure that products and services meet quality standards. They use their understanding of quality control, including techniques like root cause analysis, to identify and mitigate potential defects. Those pursuing a career as a Quality Assurance Auditor may find the "Root Cause Analysis and the 8D Corrective Action Process" course useful. It provides insights into these fundamental concepts, helping you build a foundation for success in this field.
Compliance Officer
The Compliance Officer ensures that an organization complies with relevant laws and regulations. They use their understanding of quality control, including techniques like root cause analysis, to identify and mitigate potential risks. Those pursuing a career as a Compliance Officer may find the "Root Cause Analysis and the 8D Corrective Action Process" course useful. It provides insights into these fundamental concepts, helping you build a foundation for success in this field.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Root Cause Analysis and the 8D Corrective Action Process.
Comprehensive reference for RCA, providing detailed information on various RCA methods, tools, and techniques.
This comprehensive guide to RCA helpful companion to this course because it provides a hands-on approach to solving quality problems and continuous improvement projects.
Provides a historical and detailed account of the development and implementation of the Toyota Production System, which includes RCA and continuous improvement.
Complements this course by providing a practical approach to problem-solving techniques that can be used in a variety of business settings.
Can help you gain a better understanding of how to identify and mitigate potential risks and failures, which valuable skill in RCA.
Offers practical guidance on implementing the Toyota Production System, which includes RCA and continuous improvement.
Introduces the principles of QFD, a technique used to translate customer requirements into product specifications.
Uses a fictional story to illustrate the principles of the Theory of Constraints, which can be applied to RCA and process improvement.
Good starting point for understanding the principles of lean manufacturing, which can be applied to RCA and process improvement.

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