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Shubham Sinha

This course will teach you how to brand ServiceNow instances and theming the Service Portal to give users a consistent look and feel across all applications and provide a personalized experience.

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This course will teach you how to brand ServiceNow instances and theming the Service Portal to give users a consistent look and feel across all applications and provide a personalized experience.

The ServiceNow instance you get at the start is the same for every organization. To make it look and feel like part of an organization’s application ecosystem, you need to brand and theme the ServiceNow instance. In this course, Branding ServiceNow Instances and Service Portals, you’ll learn to make the ServiceNow instance look and feel like a part of your organization's ecosystem. First, you’ll explore the basic branding of a ServiceNow instance. Next, you’ll discover how to make similar changes in the Service Portal. Finally, you’ll learn advanced custom styling to increase your understanding about the ServiceNow development. When you’re finished with this course, you’ll have the skills and knowledge of branding ServiceNow instances and theming Service Portal needed to make the instance look and feel like part of an organization’s application ecosystem.

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What's inside

Syllabus

Course Overview
Basic Branding
Service Portal Branding

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by Shubham Sinha who are recognized for their work in the industry
Covers advanced custom styling which is useful for personal growth and development
Teaches skills, knowledge, and/or tools that are highly relevant to industry
Develops professional skills or deep expertise in a particular topic or set of topics
Offers hands-on labs and interactive materials
Builds a strong foundation for beginners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Branding ServiceNow Instances and Service Portals with these activities:
Find a mentor with experience in ServiceNow branding and theming
Finding a mentor can provide guidance and support throughout the learning journey.
Browse courses on ServiceNow
Show steps
  • Identify potential mentors through professional networks or online platforms
  • Reach out to potential mentors and introduce yourself
  • Schedule a meeting or call to discuss mentorship opportunities
  • Establish clear expectations and goals for the mentorship
Review basic branding principles
Review basic branding principles to strengthen understanding of course concepts and terminology.
Browse courses on Branding
Show steps
  • Read articles or books on branding
  • Attend a workshop or webinar on branding
  • Create a branding mood board or inspiration board
Review course materials
Compile and review notes, assignments, quizzes, and exams to better grasp the course materials.
Show steps
  • Gather all course materials
  • Organize materials by topic or module
  • Review materials for key concepts and ideas
  • Highlight or annotate important information
  • Create a study guide or summary of key points
Four other activities
Expand to see all activities and additional details
Show all seven activities
Follow tutorials on Service Portal theming
Follow tutorials to gain hands-on experience in customizing and theming Service Portal.
Show steps
  • Search for tutorials on Service Portal theming
  • Follow the steps outlined in the tutorials
  • Experiment with different theming options
  • Create a customized Service Portal theme
Practice customizing ServiceNow instances
Practice customizing ServiceNow instances to gain proficiency and confidence.
Browse courses on ServiceNow
Show steps
  • Create a new ServiceNow instance
  • Customize the instance's branding and theming
  • Test the customization and make adjustments
  • Repeat the process with different branding and theming options
Volunteer to assist with branding or theming projects
Volunteering provides practical experience and insights into real-world applications of branding and theming.
Browse courses on ServiceNow
Show steps
  • Identify organizations or initiatives that require assistance with branding or theming
  • Contact the organizations and offer your services
  • Participate in projects and contribute to branding or theming tasks
  • Seek feedback and guidance from project leaders or mentors
Create a guide to ServiceNow branding and theming
Creating a guide on ServiceNow branding and theming will reinforce understanding and provide a valuable resource for future reference.
Browse courses on ServiceNow
Show steps
  • Gather information on ServiceNow branding and theming
  • Organize the information into a logical structure
  • Write the guide in a clear and concise style
  • Proofread and edit the guide
  • Publish or share the guide with others

Career center

Learners who complete Branding ServiceNow Instances and Service Portals will develop knowledge and skills that may be useful to these careers:
User Experience Designer
User Experience Designers create products that provide users with an enjoyable and satisfying experience. Their work involves Branding ServiceNow Instances and Service Portals aligns with User Experience Design as it requires an understanding of how branding and theming can influence the user experience. By studying this course, you will learn how to design and implement branding and theming for the ServiceNow platform, which is essential for creating a consistent and engaging user experience.
Web Developer
Web Developers design and develop websites and web applications. They use their knowledge of HTML, CSS, and other programming languages to create websites that are both functional and visually appealing. Branding ServiceNow Instances and Service Portals is important for Web Developers because it teaches how to customize the look and feel of a website or web application. This can help Web Developers create websites that are consistent with the branding of the organization they are working for.
Software Developer
Software Developers design, develop, and maintain software applications. They use their knowledge of programming languages and software development tools to create software that meets the needs of users. Branding ServiceNow Instances and Service Portals is important for Software Developers because it teaches how to customize the look and feel of a software application. This can help Software Developers create software that is consistent with the branding of the organization they are working for.
IT Support Specialist
IT Support Specialists provide technical support to users of computer systems and software. They help users troubleshoot problems, install software, and maintain computer systems. Branding ServiceNow Instances and Service Portals is important for IT Support Specialists because it teaches how to customize the look and feel of a computer system or software application. This can help IT Support Specialists provide better support to users who are using branded computer systems or software applications.
Product Manager
Product Managers are responsible for the development and management of products. They work with engineers, designers, and other stakeholders to define the product vision, roadmap, and features. Branding ServiceNow Instances and Service Portals is important for Product Managers because it teaches how to create a consistent and engaging brand experience for users. This can help Product Managers create products that are successful and meet the needs of users.
Technical Writer
Technical Writers create documentation for technical products, such as software applications, hardware devices, and websites. They use their knowledge of technical writing principles and tools to create documentation that is clear, concise, and easy to understand. Branding ServiceNow Instances and Service Portals is important for Technical Writers because it teaches how to create documentation that is consistent with the branding of the organization they are working for.
Graphic designer
Graphic Designers create visual concepts, using computer software or by hand, to communicate ideas that inspire, inform, and captivate consumers. They develop the overall layout and production design for various applications such as brochures, magazines, and corporate reports.
Information Architect
Information Architects design and organize the structure of websites, intranets, and other information systems. They use their knowledge of information architecture principles and tools to create systems that are easy to navigate and find information. Branding ServiceNow Instances and Service Portals is important for Information Architects because it teaches how to create a consistent and engaging user experience for users. This can help Information Architects create systems that are successful and meet the needs of users.
Creative Director
Creative Directors oversee the creative aspects of a company's marketing, advertising, and branding campaigns. They work with a team of designers, copywriters, and other creative professionals to develop and execute creative concepts that meet the company's marketing goals.
Marketing Specialist
Marketing Specialists promote products or services, conduct market research, and develop marketing strategies. They use their knowledge of marketing principles and tools to create marketing campaigns that are effective and reach the target audience.
Digital Marketing Manager
Digital Marketing Managers are responsible for planning, developing, and executing digital marketing campaigns. They work with digital marketing agencies, the media, and other stakeholders to create and implement digital marketing campaigns that meet the marketing goals of the organization.
Advertising Manager
Advertising Managers are responsible for planning, developing, and executing advertising campaigns. They work with advertising agencies, the media, and other stakeholders to create and implement advertising campaigns that meet the marketing goals of the organization.
Public relations manager
Public Relations Managers are responsible for managing the public relations of an organization. They work with the media, the public, and other stakeholders to build and maintain a positive reputation for the organization.
Brand Manager
Brand Managers are responsible for the development and management of brands. They work with marketing teams to create and implement brand strategies that build brand awareness, increase brand loyalty, and drive sales. Branding ServiceNow Instances and Service Portals is important for Brand Managers because it teaches how to create a consistent and engaging brand experience for users.
Social Media Manager
Social Media Managers are responsible for managing the social media presence of an organization. They work with social media platforms, the public, and other stakeholders to create and implement social media campaigns that meet the marketing goals of the organization.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Branding ServiceNow Instances and Service Portals.
This seminal work in branding provides a comprehensive framework for understanding the principles and practices of branding, including brand strategy, identity, and positioning.
This practical guide offers a step-by-step approach to creating a strong brand identity and aligning it with the overall business strategy, providing valuable insights for branding ServiceNow instances.
This foundational work in user experience design provides a comprehensive approach to creating user-centered experiences, which is essential for designing and developing intuitive and engaging ServiceNow instances and service portals.
Explores the psychological underpinnings of branding, providing insights into how branding influences consumer behavior and preferences, which is relevant for understanding the impact of branding ServiceNow instances.
This comprehensive guide to content strategy provides best practices and techniques for creating effective and engaging content for websites, which is valuable for planning and managing the content of ServiceNow instances and service portals.
This classic work in design principles provides a deeper understanding of human-centered design, which is essential for creating user-friendly and visually appealing ServiceNow instances and service portals.
This advanced guide to CSS techniques and best practices provides deep knowledge for customizing and styling ServiceNow instances and service portals.

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