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The IT Ops Sessions
End-to-end ServiceNow Request Automation for Microsoft Modern Workspace
Neeraj Kumar
Neeraj Kumar
In this IT Ops session, you’ll learn how to integrate ServiceNow ITSM tool with Azure automation PowerShell runbooks for an end-to-end service request automation resulting in reduced efforts and expenses.
Read more
In this IT Ops session, you’ll learn how to integrate ServiceNow ITSM tool with Azure automation PowerShell runbooks for an end-to-end service request automation resulting in reduced efforts and expenses.
Read more
In this IT Ops session, you’ll learn how to integrate ServiceNow ITSM tool with Azure automation PowerShell runbooks for an end-to-end service request automation resulting in reduced efforts and expenses.
The IT Ops sessions are short-form conference-style sessions, minus the conference. In this session, End-to-end ServiceNow Request Automation for Microsoft Modern Workspace, you will learn how you can bring efficiency into the system and help in the reduction of your organization's capital expenses as well as the operational expenses on the managed services by integrating ServiceNow with Azure. This will help in successfully meeting the response and resolution SLAs by the managed services team, thereby, resulting in the customer's delight. When you’re finished with this session, you’ll have a better understanding of how you can leverage Azure automation for business process automation as well as the basics of ServiceNow as a developer.
Register for this course and see more details by visiting:
OpenCourser.com/course/pb5spu/the
What's inside
Syllabus
End-to-end ServiceNow Request Automation for Microsoft Modern Workspace
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores the utility of ServiceNow for automating service requests
Meant for IT professionals who help manage end-to-end service requests
Reduces capital and operational expenses by integrating ServiceNow with Azure
Taught by experienced industry professional Neeraj Kumar
Covers important topics like the end-to-end service request automation feature of ServiceNow
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Activities
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The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace.
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Career center
Learners who complete The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace will develop knowledge and skills
that may be useful to these careers:
IT Service Manager
IT Service Manager
As an IT Service Manager, you will lead and manage the activities of service desk operations, ensuring that service-level agreements (SLAs) are met. You will also work with other IT teams to ensure that IT services are aligned with business needs. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course can help you develop the skills and knowledge you need to be successful in this role. This course will help you understand how to integrate ServiceNow with Azure to automate service requests, which can help you improve efficiency and reduce costs. You will also learn how to use Azure automation for business process automation, which can help you streamline your IT operations.
IT Project Manager
IT Project Manager
IT Project Managers plan, execute, and close IT projects. They work with stakeholders to define project scope, develop project plans, and track project progress. They also manage project budgets and resources. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course can help you develop the skills and knowledge you need to be successful in this role. This course will help you understand how to integrate ServiceNow with Azure to automate service requests, which can help you improve project efficiency and reduce costs. You will also learn how to use Azure automation for business process automation, which can help you streamline your project management processes.
IT Business Analyst
IT Business Analyst
IT Business Analysts analyze business needs and translate them into technical requirements. They work with stakeholders to gather requirements, develop use cases, and create functional specifications. They also help to develop and test IT solutions. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course can help you develop the skills and knowledge you need to be successful in this role. This course will help you understand how to integrate ServiceNow with Azure to automate service requests, which can help you improve business efficiency and reduce costs. You will also learn how to use Azure automation for business process automation, which can help you streamline your IT operations.
IT Consultant
IT Consultant
IT Consultants provide advice and guidance to clients on how to use technology to improve their business operations. They work with clients to assess their needs, develop solutions, and implement new technologies. They also help clients to manage their IT budgets and resources. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course can help you develop the skills and knowledge you need to be successful in this role. This course will help you understand how to integrate ServiceNow with Azure to automate service requests, which can help you improve client efficiency and reduce costs. You will also learn how to use Azure automation for business process automation, which can help you streamline your consulting services.
IT Auditor
IT Auditor
IT Auditors assess the security and compliance of IT systems and processes. They work with organizations to identify and mitigate risks, and to ensure that IT systems are compliant with all applicable laws and regulations. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for IT Auditors who want to learn more about how to automate service requests and streamline IT operations.
IT Architect
IT Architect
IT Architects design and develop IT systems and solutions. They work with stakeholders to gather requirements, develop technical specifications, and create system designs. They also help to implement and test IT solutions. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for IT Architects who want to learn more about how to automate service requests and streamline IT operations.
IT Security Analyst
IT Security Analyst
IT Security Analysts monitor and protect IT systems and networks from security threats. They work with organizations to identify and mitigate risks, and to ensure that IT systems are compliant with all applicable laws and regulations. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for IT Security Analysts who want to learn more about how to automate service requests and streamline IT operations.
IT Support Specialist
IT Support Specialist
IT Support Specialists provide technical support to users of IT systems and applications. They work with users to resolve problems, answer questions, and provide training. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for IT Support Specialists who want to learn more about how to automate service requests and streamline IT operations.
IT Operations Manager
IT Operations Manager
IT Operations Managers are responsible for the day-to-day operations of IT systems and networks. They work with staff to ensure that systems are running smoothly and that users have access to the resources they need. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for IT Operations Managers who want to learn more about how to automate service requests and streamline IT operations.
Software Engineer
Software Engineer
Software Engineers design, develop, and test software applications. They work with users to gather requirements, develop technical specifications, and create software code. They also help to implement and test software applications. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for Software Engineers who want to learn more about how to automate service requests and streamline IT operations.
Systems Administrator
Systems Administrator
Systems Administrators are responsible for the installation, maintenance, and repair of computer systems and networks. They work with users to ensure that systems are running smoothly and that users have access to the resources they need. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for Systems Administrators who want to learn more about how to automate service requests and streamline IT operations.
Network Administrator
Network Administrator
Network Administrators are responsible for the installation, maintenance, and repair of computer networks. They work with users to ensure that networks are running smoothly and that users have access to the resources they need. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for Network Administrators who want to learn more about how to automate service requests and streamline IT operations.
Database Administrator
Database Administrator
Database Administrators are responsible for the installation, maintenance, and repair of databases. They work with users to ensure that databases are running smoothly and that users have access to the data they need. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for Database Administrators who want to learn more about how to automate service requests and streamline IT operations.
Cloud Engineer
Cloud Engineer
Cloud Engineers design, deploy, and manage cloud computing systems. They work with users to gather requirements, develop technical specifications, and create cloud solutions. They also help to implement and test cloud solutions. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for Cloud Engineers who want to learn more about how to automate service requests and streamline IT operations.
DevOps Engineer
DevOps Engineer
DevOps Engineers work to bridge the gap between development and operations teams. They work with both teams to ensure that software is developed, tested, and deployed efficiently. The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace course may be useful for DevOps Engineers who want to learn more about how to automate service requests and streamline IT operations.
For more career information including salaries, visit:
OpenCourser.com/course/pb5spu/the
Reading list
We've selected five books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
The IT Ops Sessions: End-to-end ServiceNow Request Automation for Microsoft Modern Workspace.
Provides a comprehensive overview of PowerShell. It covers topics such as PowerShell syntax, commands, and cmdlets. It's a great resource for anyone who wants to learn more about PowerShell.
Provides a comprehensive overview of Microsoft Azure. It covers topics such as Azure architecture, core services, and management tools. It's a great resource for anyone who wants to learn more about Azure.
Collection of recipes that show you how to use Azure Automation to automate common tasks in Azure. It good resource for those who are new to Azure Automation or who want to learn more about its capabilities.
Save
Comprehensive guide to IT service management. It good resource for those who are new to ITSM or who want to learn more about its practices.
Guide to using PowerShell Desired State Configuration. It good resource for those who want to learn more about using PowerShell DSC to automate their configuration management tasks.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/pb5spu/the
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Time
67 hours
Level
Intermediate
Via
Pluralsight
Instructor
Neeraj Kumar
Language
English
Good to know
Explores the utility of ServiceNow for automating service requests
Meant for IT professionals who help manage end-to-end service requests
Reduces capital and operational expenses by integrating ServiceNow with Azure
Taught by experienced industry professional Neeraj Kumar
Covers important topics like the end-to-end service request automation feature of ServiceNow
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