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Abby Saey
This course will provide step-by-step guidance on how to create a detailed schedule for a small business. The scheduling tool When I Work is a free and user-friendly application which allows users to easily customize, create, and share work schedules. When I Work has a large number of free features, making it a budget friendly option for any company looking for a user-friendly, versatile, and effective scheduling program.
Read more
This course will provide step-by-step guidance on how to create a detailed schedule for a small business. The scheduling tool When I Work is a free and user-friendly application which allows users to easily customize, create, and share work schedules. When I Work has a large number of free features, making it a budget friendly option for any company looking for a user-friendly, versatile, and effective scheduling program.
Read more
This course will provide step-by-step guidance on how to create a detailed schedule for a small business. The scheduling tool When I Work is a free and user-friendly application which allows users to easily customize, create, and share work schedules. When I Work has a large number of free features, making it a budget friendly option for any company looking for a user-friendly, versatile, and effective scheduling program.
We'll learn how to create an account with When I Work and discuss how to set up the program to meet our business needs. We will also learn how to properly create and utilize job positions and shift templates. We'll cover how to add employees and customize their profiles and availability. You will then have the opportunity to assemble and publish a schedule, ensuring proper coverage for business needs. This course will walk you through When I Work's scheduling process from account creation to the publication of the schedule.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Register for this course and see more details by visiting:
OpenCourser.com/course/p5sa2s/intro
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What's inside
Syllabus
Introduction to Scheduling with When I Work
By the end of this project, you will create a detailed schedule for a small business. The scheduling tool When I Work is a free and user-friendly application which allows users to easily customize, create, and share work schedules. This project will give you hands on experience in customizing the scheduling tool to meet your company’s needs. It will help you to navigate through a number of important tasks centered around creating and editing work shifts and managing employee schedules, availabilities, and profiles. This is an excellent course for people looking to improve their scheduling strategies and payroll planning.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides step-by-step guidance on how to create a detailed schedule for a small business
Uses the free and user-friendly scheduling tool When I Work
Covers essential scheduling tasks such as creating job positions, shift templates, adding employees, and customizing profiles
Provides hands-on experience in customizing the scheduling tool to meet company needs
Develops skills in creating and editing work shifts and managing employee schedules, availabilities, and profiles
Notably, this course is most suitable for learners based in the North America region
Save this course
Save Intro to Scheduling with When I Work to your list so you can find it easily later:
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Reviews summary
Great introductory when i work course
Learners say this introductory course on scheduling with When I Work is excellent, very helpful, and easy to understand. This course is great for beginners and is full of engaging assignments. It will help you learn how to manage employee schedules and positions efficiently, without having to memorize them.
Assignments are engaging
"The course is the best"
Course helps with scheduling
"This course helped me gaining a new knowledge of how I can succesfully manage my employees shifts and positions..."
Course is beginner friendly
"A very good for beginners."
"Great Introductory course..."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Intro to Scheduling with When I Work with these
activities:
Review Scheduling Fundamentals
Show steps
Solidify your understanding of scheduling fundamentals before diving into the When I Work software. This activity will involve reviewing key concepts, industry best practices, and common challenges in shift scheduling.
Show steps
-
Review materials covering scheduling principles and techniques.
-
Identify and research common challenges and solutions in shift management.
Connect with a Scheduling Expert
Show steps
Seek guidance from an experienced scheduling professional. This activity will provide an opportunity to connect with a mentor who can offer valuable insights, advice, and support throughout your scheduling journey.
Browse courses on
Mentorship
Show steps
-
Identify potential mentors within your network or through professional organizations.
-
Reach out to mentors and schedule a meeting or virtual session.
Set up When I Work Account
Show steps
In this project, you will apply your knowledge of the When I Work software to set up a scheduling system for your business. This project will involve creating an account, configuring settings, and customizing the tool to meet your specific needs.
Show steps
-
Create a When I Work account.
-
Add your business information and customize your account settings.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Creating and Editing Shifts
Show steps
Mastering shift management is essential for effective scheduling. This activity will provide you with hands-on practice in creating and editing shifts, ensuring proper coverage for your business needs.
Show steps
-
Create a variety of shifts with different start and end times, breaks, and employee assignments.
-
Edit existing shifts to adjust employee assignments or shift timings, ensuring smooth operations.
Collaborate with Peers on Scheduling Strategies
Show steps
Connect with fellow learners and exchange ideas on scheduling best practices. This activity will provide an opportunity to discuss challenges, share tips, and learn from each other's experiences.
Browse courses on
Teamwork
Show steps
-
Join or create a study group or forum for peer collaboration.
-
Share and discuss scheduling strategies, optimizing for efficiency and employee satisfaction.
Publish a Detailed Work Schedule
Show steps
Put your scheduling skills to the test by publishing a detailed work schedule that meets the needs of your business. This activity will involve consolidating all the shifts you have created and ensuring that all necessary coverage is accounted for.
Browse courses on
Scheduling
Show steps
-
Finalize and review all employee shifts and make any necessary adjustments.
-
Publish the work schedule, ensuring proper notification and distribution to employees.
Contribute to Open Source Scheduling Projects
Show steps
Expand your knowledge and contribute to the scheduling community by participating in open source projects. This activity will involve exploring existing projects, identifying areas for improvement, and making code contributions.
Browse courses on
Open Source
Show steps
-
Discover open source scheduling projects, such as those hosted on GitHub or GitLab.
-
Identify areas where you can contribute based on your skills and interests.
-
Fork the project, make your changes, and submit a pull request.
Review Scheduling Fundamentals
Show steps
Solidify your understanding of scheduling fundamentals before diving into the When I Work software. This activity will involve reviewing key concepts, industry best practices, and common challenges in shift scheduling.
Show steps
Show steps
Show steps
- Review materials covering scheduling principles and techniques.
- Identify and research common challenges and solutions in shift management.
Connect with a Scheduling Expert
Show steps
Seek guidance from an experienced scheduling professional. This activity will provide an opportunity to connect with a mentor who can offer valuable insights, advice, and support throughout your scheduling journey.
Browse courses on
Mentorship
Show steps
Show steps
Show steps
- Identify potential mentors within your network or through professional organizations.
- Reach out to mentors and schedule a meeting or virtual session.
Set up When I Work Account
Show steps
In this project, you will apply your knowledge of the When I Work software to set up a scheduling system for your business. This project will involve creating an account, configuring settings, and customizing the tool to meet your specific needs.
Show steps
Show steps
Show steps
- Create a When I Work account.
- Add your business information and customize your account settings.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Creating and Editing Shifts
Show steps
Mastering shift management is essential for effective scheduling. This activity will provide you with hands-on practice in creating and editing shifts, ensuring proper coverage for your business needs.
Show steps
Show steps
Show steps
- Create a variety of shifts with different start and end times, breaks, and employee assignments.
- Edit existing shifts to adjust employee assignments or shift timings, ensuring smooth operations.
Collaborate with Peers on Scheduling Strategies
Show steps
Connect with fellow learners and exchange ideas on scheduling best practices. This activity will provide an opportunity to discuss challenges, share tips, and learn from each other's experiences.
Browse courses on
Teamwork
Show steps
Show steps
Show steps
- Join or create a study group or forum for peer collaboration.
- Share and discuss scheduling strategies, optimizing for efficiency and employee satisfaction.
Publish a Detailed Work Schedule
Show steps
Put your scheduling skills to the test by publishing a detailed work schedule that meets the needs of your business. This activity will involve consolidating all the shifts you have created and ensuring that all necessary coverage is accounted for.
Browse courses on
Scheduling
Show steps
Show steps
Show steps
- Finalize and review all employee shifts and make any necessary adjustments.
- Publish the work schedule, ensuring proper notification and distribution to employees.
Contribute to Open Source Scheduling Projects
Show steps
Expand your knowledge and contribute to the scheduling community by participating in open source projects. This activity will involve exploring existing projects, identifying areas for improvement, and making code contributions.
Browse courses on
Open Source
Show steps
Show steps
Show steps
- Discover open source scheduling projects, such as those hosted on GitHub or GitLab.
- Identify areas where you can contribute based on your skills and interests.
- Fork the project, make your changes, and submit a pull request.
Career center
Learners who complete Intro to Scheduling with When I Work will develop knowledge and skills
that may be useful to these careers:
Business Analyst
Business Analyst
An enterprise scheduling application like When I Work is integral for a Business Analyst to be able to more efficiently organize and understand the scheduling needs of a business. In this course, you will step through the process of customizing and creating a schedule, from the first moment of account creation to publishing the schedule itself. Experience with this kind of software is a fantastic way to enhance your skills as a Business Analyst and will allow you to excel in a role where understanding business needs is paramount to business success.
Project Manager
Project Manager
Project Managers of all sorts have a lot of experience scheduling work and planning for the future. When I Work is an excellent tool that can be used for a wide variety of scheduling needs. The course on this tool is a perfect way to get up to speed on how to use this software and maximize its efficiency. The course covers skills like customizing shift templates, creating job positions, and getting started with the When I Work interface. Together, this knowledge and these skills will improve your ability to create and assemble schedules and provide for better results as a Project Manager.
Event Planner
Event Planner
Event Planners could greatly benefit from the When I Work scheduling tool, and this course is a useful introduction to the software. Event Planners need to have excellent scheduling skills, and being able to create and utilize shift templates is a necessary component of their role. In addition, the course will go over how to create job positions, add employees, and customize their profiles. All of these things are useful skills for Event Planners to have.
Operations Manager
Operations Manager
Operations Managers are in charge of the day-to-day workflow of a business. A good scheduling tool can be an excellent way for an Operations Manager to streamline business operations. When I Work is a multifaceted scheduling program that is free and user-friendly. This course can help you learn how to create a schedule and publish it, ensuring proper coverage for business needs.
Human Resources Manager
Human Resources Manager
When I Work can be a helpful tool for Human Resources Managers to use. In this course, we will learn how to add employees and customize their profiles and availability. As a Human Resources Manager, you may have to do this often, and this course will help you learn to do it with confidence. In addition, we will discuss how to set up the program to meet our business needs. This course may be useful for you to better understand When I Work and how it can assist you in your work as a Human Resources Manager.
Administrative Assistant
Administrative Assistant
Administrative Assistants are expected to be able to perform a wide variety of tasks, including the maintenance of schedules. This course will help you learn about When I Work, a free and easy-to-use scheduling application that is perfect for small businesses. Being able to use this software is a useful skill for an Administrative Assistant to have, and this course will help you master a useful scheduling tool.
Office Manager
Office Manager
Office Managers can benefit a lot from an efficient scheduling program. When I Work is an excellent choice for small businesses, and this course can help you learn to use it to its full potential. You will learn how to create a schedule and publish it, ensuring proper coverage for business needs. This course may be helpful for you to better understand When I Work and how it can assist you in your work as an Office Manager.
Supervisor
Supervisor
Supervisors need to be able to manage their employees' schedules and ensure that their team members have the resources they need to succeed. A scheduling tool like When I Work can be a great way to do this, and this course will cover how to use it effectively as a Supervisor. The course will discuss how to create shift templates, add employees, and customize their profiles and availability. It will also go over how to assemble and publish a schedule, ensuring proper coverage for business needs.
Manager
Manager
When I Work is a free scheduling application that is perfect for small businesses. As a Manager, being familiar with this program could be useful, as it is a great tool to have in your repertoire. It is user-friendly and will help you organize your business. This course will teach you how to create a schedule and publish it, ensuring proper coverage for business needs. It will also cover how to add employees and customize their profiles and availability.
Scheduler
Scheduler
When I Work is a scheduling tool that is particularly useful to small businesses. This course will provide step-by-step guidance on how to create and customize a schedule. This is a useful tool for Schedulers to learn, and this course will give you the skills you need to get started. As a Scheduler, knowing how to customize shift templates and create job positions is very helpful, and this course will help you do just that.
Retail Manager
Retail Manager
Retail Managers need to be organized and able to manage their employees' schedules. When I Work is a great scheduling tool that can be used for a variety of needs. This course will provide step-by-step guidance on how to create and customize a schedule, and will discuss how to add employees and customize their profiles and availability. This course may be useful to you in your work as a Retail Manager, providing you with valuable information on how to maximize your use of When I Work.
Executive Assistant
Executive Assistant
Executive Assistants are expected to be organized and able to manage many different types of tasks at once. Learning how to use a scheduling tool like When I Work can be a way to help you get ahead in your career. This course will provide step-by-step guidance on how to create and customize a schedule, and will help you improve your skills at adding employees and customizing their profiles and availability.
Customer Service Representative
Customer Service Representative
Customer Service Representatives often have to schedule appointments and meetings. A program like When I Work can be a useful tool to have in your arsenal, and this course will teach you how to use it effectively. You will learn how to create and customize a schedule, and how to add employees and customize their profiles and availability. This course may be useful to you in your work as a Customer Service Representative.
Sales Associate
Sales Associate
Sales Associates often have to work flexible hours, and When I Work is a great way to make sure that everyone on your team has a fair and consistent schedule. This course will teach you how to use When I Work to create and customize a schedule, and will help you improve your skills at adding employees and customizing their profiles and availability.
Warehouse Manager
Warehouse Manager
Warehouse Managers need to be able to manage their employees' schedules and ensure that there is enough staff on hand to meet demand. A scheduling tool like When I Work can be a great way to do this, and this course will cover how to use it effectively as a Warehouse Manager. The course will discuss how to create shift templates, add employees, and customize their profiles and availability. It will also go over how to assemble and publish a schedule, ensuring proper coverage for business needs.
For more career information including salaries, visit:
OpenCourser.com/course/p5sa2s/intro
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Intro to Scheduling with When I Work.
Save
Provides practical advice on how to improve your scheduling skills. It covers topics such as how to prioritize your tasks, how to set deadlines, and how to delegate tasks. It valuable resource for anyone who wants to learn how to manage their time more effectively.
Provides a comprehensive overview of scheduling algorithms. It covers topics such as how to model scheduling problems, how to design efficient scheduling algorithms, and how to evaluate the performance of scheduling algorithms. It valuable resource for anyone who wants to learn more about the theory of scheduling.
Provides a practical overview of work scheduling and labor planning. It covers topics such as how to forecast demand, how to create work schedules, and how to manage labor costs. It valuable resource for anyone who wants to learn more about the practical aspects of scheduling.
Save
Provides a comprehensive overview of scheduling in service and manufacturing industries. It covers topics such as how to forecast demand, how to create work schedules, and how to manage labor costs. It valuable resource for anyone who wants to learn more about the practical aspects of scheduling in these industries.
Provides a comprehensive overview of scheduling in education. It covers topics such as how to forecast demand, how to create class schedules, and how to manage space utilization. It valuable resource for anyone who wants to learn more about the practical aspects of scheduling in education.
Provides a comprehensive overview of scheduling in telecommunications. It covers topics such as how to forecast demand, how to create network schedules, and how to manage network traffic. It valuable resource for anyone who wants to learn more about the practical aspects of scheduling in telecommunications.
Provides a comprehensive overview of scheduling in project management. It covers topics such as how to forecast demand, how to create project schedules, and how to manage project resources. It valuable resource for anyone who wants to learn more about the practical aspects of scheduling in project management.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/p5sa2s/intro
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Effort
1.5-2 hours
Level
Introductory
Via
Coursera
Institution
Coursera Project Network
Instructor
Abby Saey
Language
English
Good to know
Provides step-by-step guidance on how to create a detailed schedule for a small business
Uses the free and user-friendly scheduling tool When I Work
Covers essential scheduling tasks such as creating job positions, shift templates, adding employees, and customizing profiles
Provides hands-on experience in customizing the scheduling tool to meet company needs
Develops skills in creating and editing work shifts and managing employee schedules, availabilities, and profiles
Notably, this course is most suitable for learners based in the North America region
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