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Antonio Cangiano

Please Note: Learners who successfully complete this IBM course can earn a skill badge — a detailed, verifiable and digital credential that profiles the knowledge and skills you’ve acquired in this course. Enroll to learn more, complete the course and claim your badge!

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Please Note: Learners who successfully complete this IBM course can earn a skill badge — a detailed, verifiable and digital credential that profiles the knowledge and skills you’ve acquired in this course. Enroll to learn more, complete the course and claim your badge!

Special Offer : This course includes a great offer from IBM: One year of Watson Assistant services to power 10 chatbots at no charge. The perfect way to kickstart your chatbot building business!

Chatbots are one of the most exciting and in-demand topics in tech. Businesses around the world are increasingly showing an interest in their potential for cost-saving and improving customer service availability.

In this course, you'll learn how to build chatbots powered by Watson and how to approach making money by selling chatbots to clients. We'll coverways to sell chatbots to prospective clients online and offline. We'll explore how to plan and build chatbots using a visual tool provided by IBM. We'll offer methods for testing, analyzing, and improving your chatbots. And we'll teach you how to deploy your chatbots to websites via a handy WordPress plugin.

Leveraging the AI power of Watson Assistant, you will be able toaccomplish all this without the need to write any code!

What you'll learn

  • What chatbots are and why they are revolutionary;
  • What WatsonAssistant is and how you can leverage its AI capabilities;
  • The key principles of good chatbot design;
  • How to create your own chatbot withoutthe need to write any code;
  • How to deploy your chatbot on WordPress sites;
  • How to enroll as an IBM Partner if you intend to build chatbots for customers;
  • How to makemoney with chatbots.

Three deals to help you save

What's inside

Learning objectives

  • What chatbots are and why they are revolutionary;
  • What watsonassistant is and how you can leverage its ai capabilities;
  • The key principles of good chatbot design;
  • How to create your own chatbot withoutthe need to write any code;
  • How to deploy your chatbot on wordpress sites;
  • How to enroll as an ibm partner if you intend to build chatbots for customers;
  • How to makemoney with chatbots.

Syllabus

Module0 - Introduction to Chatbots
Introduction to making money with Chatbots
Becoming an IBM Partner
Selling clients on the idea
Read more
Finding new clients locally and online
Module 1 - Introduction to Chatbots
What are chatbots?
The emergence of Messengers and AI
Who are chatbots for?
The chatbot we're going to build
Module 2 - Introduction to Watson Assistant (formerly Conversation)
WatsonAssistant components
Intents
Entities
Dialog
Dos and Dont's of dialog design
Module 3 -Building Our Chatbot: Intents and Entities
Creating a workspace
Defining Chit Chat intents
Defining Domain-Specific intents
Defining entities
Module 4 -Building Our Chatbot Dialog
The defaultWelcomeandAnything elsenodes
Creating Chit Chat dialog
Simple conditions and responses
Handling complex dialog flow
Trying out and exporting our chatbot
Module 5 - Deploying Our Chatbot on WordPress
Deploying our chatbot on WordPress
Installing and configuring the Watson Assistant plugin
Finding and fixing problems
More advanced concepts
Analyzing chatbot conversations

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by Antonio Cangiano, who is widely recognized for his work in the AI and chatbot industry
Ideal for beginners who want to build chatbots without writing code
Teaches the key principles of good chatbot design, making it suitable for those with little to no experience in chatbot development
Leverages the AI power of Watson Assistant, allowing learners to build chatbots without the need for extensive coding knowledge
Includes a special offer from IBM: One year of Watson Assistant services to power 10 chatbots at no charge
Covers topics such as deploying chatbots on WordPress sites and enrolling as an IBM Partner, providing practical insights for those who want to build chatbots for clients

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in AI Chatbots without Programming with these activities:
Read Watson Assistant Concepts
Provides a foundational understanding of the concepts behind IBM Watson Assistant, which is essential for building the chatbots discussed in the course.
Show steps
  • Identify the key concepts of Watson Assistant, such as intents, entities, and dialog.
  • Understand how to use Watson Assistant to create virtual assistants.
  • Learn best practices for designing and developing effective chatbots.
Build a Simple Chatbot with Watson Assistant
Provides hands-on experience in building a chatbot using Watson Assistant, reinforcing the concepts learned in the course.
Browse courses on Chatbot Development
Show steps
  • Create a Watson Assistant account and workspace.
  • Define intents and entities for your chatbot.
  • Build the dialog for your chatbot.
  • Test and deploy your chatbot.
Join a Chatbot Development Study Group
Encourages collaboration and knowledge sharing by connecting learners with peers who are also interested in chatbot development.
Browse courses on Chatbot Development
Show steps
  • Find a study group or create your own.
  • Meet regularly to discuss chatbot development topics and share ideas.
  • Collaborate on chatbot projects and provide feedback to each other.
One other activity
Expand to see all activities and additional details
Show all four activities
Attend a Chatbot Development Workshop
Offers a structured and interactive learning environment to enhance knowledge and skills in chatbot development.
Browse courses on Chatbot Development
Show steps
  • Identify and register for a chatbot development workshop that fits your interests.
  • Participate actively in the workshop, taking notes and asking questions.
  • Apply the knowledge and skills gained from the workshop to your own chatbot development projects.

Career center

Learners who complete AI Chatbots without Programming will develop knowledge and skills that may be useful to these careers:
Machine Learning Engineer
A Machine Learning Engineer designs, develops, and deploys machine learning models to solve real-world problems. This course can help provide a foundation in machine learning, and natural language processing (NLP), with a focus on IBM's Watson Assistant. Understanding the methods that power chatbots can be especially helpful for Machine Learning Engineers tasks such as building, training, and evaluating models.
Data Analyst
A Data Analyst analyzes data to uncover insights, draw conclusions, and make predictions. This course will introduce you to the fundamentals of artificial intelligence (AI) and chatbots, which are increasingly used in data analysis. You will learn not only how to build chatbots for customer service, but also how to collect, clean, and analyze customer conversations.
Software Engineer
A Software Engineer designs, develops, and maintains software applications. While this course does not teach programming, it will provide a strong foundation in the principles of chatbot design, which can be applied to software development. You will also learn how to use IBM's Watson Assistant to build chatbots without writing any code.
Business Analyst
A Business Analyst helps organizations to improve their business processes and make better decisions, Gathering insights from customers is an important part of data analysis, which can be done through chatbots. This course can provide a strong foundation in the principles of chatbot design, artificial intelligence, and natural language processing, as well as how to integrate chatbots into your business.
Product Manager
A Product Manager is responsible for the development and launch of new products or features. Natural language processing and chatbots are becoming increasingly important in product development, as they can be used to gather customer feedback and improve the user experience. This course can introduce basic concepts of NLP and chatbots, helping Product Managers stay up-to-date.
UX Designer
A UX Designer is responsible for the user experience of websites and applications. Chatbots can be a key part of the user experience, and this course will provide a strong foundation in the principles of chatbot design. You will learn how to create chatbots that are easy to use, engaging, and effective at meeting user needs.
Salesforce Administrator
A Salesforce Administrator is responsible for the implementation, configuration, and maintenance of Salesforce software. Salesforce has introduced features that allow for the easy creation and deployment of chatbots, making this course a valuable starting point for chatbot development in Salesforce.
Marketing Manager
A Marketing Manager is responsible for the planning and execution of marketing campaigns. Chatbots can be a powerful tool for marketing, as they can be used to generate leads, nurture relationships, and close deals. This course will provide a strong foundation in the principles of chatbot design and marketing, and will help you to create chatbots that are effective at driving business results.
Customer Success Manager
A Customer Success Manager is responsible for the satisfaction and retention of customers. Chatbots can be used to provide customer support, answer questions, and resolve issues. This course can help you develop the skills you need to build chatbots that are effective at improving customer satisfaction and loyalty.
Content Writer
A Content Writer is responsible for creating written content for websites, blogs, and other marketing materials. Chatbots are becoming increasingly popular as a way to engage with audiences and deliver personalized content. This course can help you develop the skills you need to write effective chatbot content that is engaging, informative, and persuasive.
Technical Writer
A Technical Writer is responsible for creating documentation for software and other technical products. Chatbots can be used to provide users with help and support. This course can help you develop the skills you need to write effective chatbot documentation that is clear, concise, and easy to follow.
E-commerce Manager
An E-commerce Manager is responsible for the planning and execution of e-commerce strategies. Chatbots can be a powerful tool for e-commerce, as they can be used to provide customer support, answer questions, and process orders. This course can help you develop the skills you need to build chatbots that are effective at driving sales and improving the customer experience.
Social Media Manager
A Social Media Manager is responsible for the planning and execution of social media campaigns. Chatbots can be a powerful tool for social media marketing, as they can be used to engage with followers, answer questions, and drive traffic to your website. This course can help you develop the skills you need to build chatbots that are effective at increasing brand awareness and generating leads.
Entrepreneur
An Entrepreneur is someone who starts and runs their own business. AI-powered chatbots are increasingly used by businesses of all sizes, especially those in customer service, sales, and marketing. The skills you will learn in this course, such as chatbot design, development, and deployment, may be useful as you start or grow your own business.
Freelance Writer
A Freelance Writer is someone who writes for a variety of clients and publications. Chatbots are becoming increasingly popular as a way to engage with audiences and deliver personalized content. This course can help you develop the skills you need to write effective chatbot content that is engaging, informative, and persuasive, which freelance writers can use to market their services or expand their skill set.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in AI Chatbots without Programming.
This textbook provides a comprehensive overview of speech and language processing. It is an excellent resource for readers who want to learn about the fundamental concepts of speech and language processing.
Provides a hands-on introduction to reinforcement learning. It valuable resource for anyone who wants to learn how to build reinforcement learning systems for a variety of purposes.
Provides a comprehensive introduction to natural language processing with Python. It valuable resource for anyone who wants to learn how to use Python to process and analyze text data.
This beginner-friendly book teaches readers how to build chatbots using Python. It covers the basics of chatbot development, including natural language processing, machine learning, and deep learning.
Provides practical guidance on the design of conversational experiences. It valuable resource for readers who want to learn how to create chatbots that are engaging, informative, and helpful.
Provides a hands-on introduction to deep learning with Python. It valuable resource for anyone who wants to learn how to use deep learning to solve real-world problems.
Provides a comprehensive introduction to reinforcement learning. It valuable resource for anyone who wants to learn more about reinforcement learning and how to use it to solve real-world problems.

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