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Mohammed Al M.
This is two-hour project-based course teaches how to create a smart chatbot for your business using IBM Watson Assistant, and deploy it to live preview link. You will learn how to harness the power of AI to answer customer questions on multiple platforms. In this project, each step is demonstrated and you can follow along by repeating each step of the process. Take additional time after each step to make your conversation as robust as you desire.
Read more
This is two-hour project-based course teaches how to create a smart chatbot for your business using IBM Watson Assistant, and deploy it to live preview link. You will learn how to harness the power of AI to answer customer questions on multiple platforms. In this project, each step is demonstrated and you can follow along by repeating each step of the process. Take additional time after each step to make your conversation as robust as you desire.
Read more
This is two-hour project-based course teaches how to create a smart chatbot for your business using IBM Watson Assistant, and deploy it to live preview link. You will learn how to harness the power of AI to answer customer questions on multiple platforms. In this project, each step is demonstrated and you can follow along by repeating each step of the process. Take additional time after each step to make your conversation as robust as you desire.
In this project you will learn:
How to create an IBM Cloud account and Watson’s Assistant.
How to configure a Watson's Assistant to capture customer goals from their input.
How to build meaningful dialogs in Watson's Assistant.
How to configure IBMs Watson Assistant to extract objects from customers input.
How to deploy a live version of your Watson Assistant to interact with online customers.
Register for this course and see more details by visiting:
OpenCourser.com/course/1zlplv/building
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What's inside
Syllabus
Project Overview
By the end of this project, you will create a smart business assistant using IBM Watson, and deploy it to live preview link. You will harness the power of AI to answer customer questions on multiple platforms. In this project, each step is demonstrated and you can follow along by repeating each step of the process. Take additional time after each step to make your conversation as robust as you desire.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Suitable for novices since it systematically walks learners through a course process while providing them with the flexibility of moving at their own pace
Despite a project-based approach, may be of limited use to advanced learners with proficient IBM Watson and Chatbot skills
Teaches practical IBM Watson Assistant-related skills, including the creation and implementation of smart chatbots, which are increasingly valuable for businesses seeking to enhance customer engagement
A great choice for beginners who want to build a chatbot using IBM Watson Assistant, as it offers detailed instructions and a step-by-step approach
Interactive learning through project implementation provides hands-on experience, making it valuable for those who prefer a practical approach to learning new technologies
Incorporates various essential components of chatbot development, such as capturing user goals, designing effective dialogs, and extracting relevant information from user input
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Save Building Smart Business Assistants with IBM Watson to your list so you can find it easily later:
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Reviews summary
Ibm watson project: smart assistant
Learners say that this well-received project-based course from IBM provides a great introduction to artificial intelligence (AI) and chatbots. They remark that the excellent guided project helps them put what they've learned into practice. Students also report that the course is easy to follow even for beginners.
Learners find this course helpful.
"this course was very much benificial for my learning and overall development"
"it's a good choice for beginners to know about Business assistants, thanks."
"helpful"
This course is great for beginners.
"Nice, easy course to five full understanding how chatbots work!"
"Absolutely loved the contents of the course, which were easy to follow and catch up on even if you are a beginner."
"IBM Watson was a new and great experience for me."
Students love the guided project.
"this is a very wonderful and i got a good experience from this course"
"This guided project is very easy for begineers, go for it."
"Really impressed to actually create a bot and I personally would want to pursue a career in this field."
Some students found the material to be incomplete and outdated.
"Course was not very in depth and barely touched upon basic topics."
"IBM Watson interface has changed significantly since this guided project was last updated."
"could not get the bot to return any responses other than the "anything else" dialog."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Building Smart Business Assistants with IBM Watson with these
activities:
Review basic concepts of artificial intelligence (AI)
Show steps
Review basic concepts of artificial intelligence (AI) to refresh your knowledge and strengthen your understanding of the foundations of Watson Assistant.
Browse courses on
AI Concepts
Show steps
-
Identify key AI concepts and principles
-
Review materials on AI algorithms and models
-
Explore applications of AI in various industries
Review concepts of natural language processing (NLP)
Show steps
Review concepts of natural language processing (NLP) to strengthen your foundation and enhance your understanding of Watson Assistant's underlying technology.
Browse courses on
Natural Language Processing
Show steps
-
Identify key NLP concepts and techniques
-
Review materials on NLP algorithms and models
-
Practice applying NLP techniques to sample datasets
Build a chatbot for a specific business use case
Show steps
Create a chatbot for a specific business use case to apply your knowledge of Watson Assistant and demonstrate your skills in building practical solutions.
Show steps
-
Identify a business use case for a chatbot
-
Design the chatbot's conversation flow
-
Implement the chatbot using Watson Assistant
-
Deploy and test the chatbot
-
Monitor and improve the chatbot's performance
One other activity
Expand to see all activities and additional details
Show all four activities
Create a chatbot to automate customer support for a fictional company
Show steps
Create a chatbot to automate customer support for a fictional company to apply your skills in Watson Assistant to a practical scenario and demonstrate your problem-solving abilities.
Show steps
-
Define the scope and goals of the chatbot
-
Design the chatbot's conversation flow
-
Implement the chatbot using Watson Assistant
-
Deploy and test the chatbot
-
Monitor and improve the chatbot's performance
Review basic concepts of artificial intelligence (AI)
Show steps
Review basic concepts of artificial intelligence (AI) to refresh your knowledge and strengthen your understanding of the foundations of Watson Assistant.
Browse courses on
AI Concepts
Show steps
Show steps
Show steps
- Identify key AI concepts and principles
- Review materials on AI algorithms and models
- Explore applications of AI in various industries
Review concepts of natural language processing (NLP)
Show steps
Review concepts of natural language processing (NLP) to strengthen your foundation and enhance your understanding of Watson Assistant's underlying technology.
Browse courses on
Natural Language Processing
Show steps
Show steps
Show steps
- Identify key NLP concepts and techniques
- Review materials on NLP algorithms and models
- Practice applying NLP techniques to sample datasets
Build a chatbot for a specific business use case
Show steps
Create a chatbot for a specific business use case to apply your knowledge of Watson Assistant and demonstrate your skills in building practical solutions.
Show steps
Show steps
Show steps
- Identify a business use case for a chatbot
- Design the chatbot's conversation flow
- Implement the chatbot using Watson Assistant
- Deploy and test the chatbot
- Monitor and improve the chatbot's performance
One other activity
Expand to see all activities and additional details
Show all four activities
Create a chatbot to automate customer support for a fictional company
Show steps
Create a chatbot to automate customer support for a fictional company to apply your skills in Watson Assistant to a practical scenario and demonstrate your problem-solving abilities.
Show steps
Show steps
Show steps
- Define the scope and goals of the chatbot
- Design the chatbot's conversation flow
- Implement the chatbot using Watson Assistant
- Deploy and test the chatbot
- Monitor and improve the chatbot's performance
Career center
Learners who complete Building Smart Business Assistants with IBM Watson will develop knowledge and skills
that may be useful to these careers:
Business Analyst
Business Analyst
A Business Analyst is responsible for defining the scope and requirements of a business project. This course can help you build the skills needed to gather, analyze, and document business requirements. You will learn how to use IBM Watson Assistant to create a chatbot that can answer customer questions and help automate tasks. This can free up your time to focus on more strategic initiatives.
Data Analyst
Data Analyst
A Data Analyst is responsible for collecting, cleaning, and analyzing data to identify trends and patterns. This course can help you build the skills needed to use IBM Watson Assistant to extract insights from data. You will learn how to use natural language processing and machine learning to automate the process of data analysis.
Machine Learning Engineer
Machine Learning Engineer
A Machine Learning Engineer is responsible for developing and deploying machine learning models. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can learn from data and improve over time. You will learn how to use natural language processing and machine learning to automate the process of customer service.
Software Engineer
Software Engineer
A Software Engineer is responsible for designing, developing, and testing software applications. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can interact with users in a natural way. You will learn how to use natural language processing and machine learning to automate the process of software development.
Product Manager
Product Manager
A Product Manager is responsible for defining the vision and roadmap for a product. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with product questions and feedback. You will learn how to use natural language processing and machine learning to automate the process of product management.
Customer Success Manager
Customer Success Manager
A Customer Success Manager is responsible for ensuring that customers are satisfied with a product or service. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with onboarding, troubleshooting, and other support tasks. You will learn how to use natural language processing and machine learning to automate the process of customer support.
Technical Writer
Technical Writer
A Technical Writer is responsible for creating documentation for software and other technical products. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can answer customer questions about a product or service. You will learn how to use natural language processing and machine learning to automate the process of technical writing.
UX Designer
UX Designer
A UX Designer is responsible for designing the user experience for websites and other digital products. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that are easy to use and navigate. You will learn how to use natural language processing and machine learning to automate the process of UX design.
Marketing Manager
Marketing Manager
A Marketing Manager is responsible for developing and executing marketing campaigns. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with marketing-related questions. You will learn how to use natural language processing and machine learning to automate the process of marketing.
Sales Manager
Sales Manager
A Sales Manager is responsible for leading a sales team and achieving sales goals. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with sales-related questions. You will learn how to use natural language processing and machine learning to automate the process of sales.
Project Manager
Project Manager
A Project Manager is responsible for planning, organizing, and executing projects. This course can help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with project-related questions. You will learn how to use natural language processing and machine learning to automate the process of project management.
Business Development Manager
Business Development Manager
A Business Development Manager is responsible for generating new business opportunities. This course may help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with business development-related questions. You will learn how to use natural language processing and machine learning to automate the process of business development.
Account Manager
Account Manager
An Account Manager is responsible for managing relationships with customers. This course may help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with account-related questions. You will learn how to use natural language processing and machine learning to automate the process of account management.
Consultant
Consultant
A Consultant is responsible for providing advice and guidance to clients. This course may help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with consulting-related questions. You will learn how to use natural language processing and machine learning to automate the process of consulting.
Freelance Writer
Freelance Writer
A Freelance Writer is responsible for writing content for websites, blogs, and other digital platforms. This course may help you build the skills needed to use IBM Watson Assistant to create chatbots that can help customers with writing-related questions. You will learn how to use natural language processing and machine learning to automate the process of writing.
For more career information including salaries, visit:
OpenCourser.com/course/1zlplv/building
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Building Smart Business Assistants with IBM Watson.
Provides a comprehensive overview of AI and its applications in business. It valuable reference for those who want to learn more about the potential of AI and how to use it to improve their business.
Provides a comprehensive overview of NLP and its applications in various industries. It valuable resource for those who want to learn more about NLP and how to use it to solve real-world problems.
Provides a practical guide to using machine learning in business. It covers the basics of machine learning, including how to choose the right algorithms, train models, and evaluate results.
Self-help guide to improving your communication skills. It valuable resource for anyone who wants to learn how to communicate more effectively.
Save
Guide to the art of conversation. It valuable resource for anyone who wants to learn how to communicate more effectively.
Guide to the art of charisma. It valuable resource for anyone who wants to learn how to be more charismatic.
Guide to the different ways that people express and receive love. It valuable resource for anyone who wants to learn how to communicate more effectively with their loved ones.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/1zlplv/building
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Effort
2 hours
Level
Introductory
Via
Coursera
Institution
Coursera Project Network
Instructor
Mohammed Al M.
Language
English
Good to know
Suitable for novices since it systematically walks learners through a course process while providing them with the flexibility of moving at their own pace
Despite a project-based approach, may be of limited use to advanced learners with proficient IBM Watson and Chatbot skills
Teaches practical IBM Watson Assistant-related skills, including the creation and implementation of smart chatbots, which are increasingly valuable for businesses seeking to enhance customer engagement
A great choice for beginners who want to build a chatbot using IBM Watson Assistant, as it offers detailed instructions and a step-by-step approach
Interactive learning through project implementation provides hands-on experience, making it valuable for those who prefer a practical approach to learning new technologies
Incorporates various essential components of chatbot development, such as capturing user goals, designing effective dialogs, and extracting relevant information from user input
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