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Daniel Rusteen

This Udemy course is the video alternative to my book "Optimize YOUR Airbnb: The Definitive Guide to Ranking #1 in Airbnb Search". It will give you a detailed view of how your listing looks to your future potential guests (FPGs) and to Airbnb.

Hi, I'm Daniel, The Airbnb Pro. I run the website ' OptimizeMyAirbnb' which focuses on helping Airbnb hosts stay ahead of their competition. In the past, I was an Airbnb employee (2013-6). I also run an Airbnb property management company, wrote a book on Airbnb, am a Superhost, and use Airbnb as a guest 200+ days per year.

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This Udemy course is the video alternative to my book "Optimize YOUR Airbnb: The Definitive Guide to Ranking #1 in Airbnb Search". It will give you a detailed view of how your listing looks to your future potential guests (FPGs) and to Airbnb.

Hi, I'm Daniel, The Airbnb Pro. I run the website ' OptimizeMyAirbnb' which focuses on helping Airbnb hosts stay ahead of their competition. In the past, I was an Airbnb employee (2013-6). I also run an Airbnb property management company, wrote a book on Airbnb, am a Superhost, and use Airbnb as a guest 200+ days per year.

There are two aspects to your Airbnb business: offline and online. Offline is how you treat your guest when they arrive at your Airbnb (check-in, house manual, amenities, etc.). Online is how you present yourself and your Airbnb listing to the FPG. This course focuses on the online aspect, but because the offline aspect is so important, I touch on the most important parts that flow directly into your online listing (ie reviews).

You will learn about:

  • Proper photo arrangement
  • Do photo captions really matter?
  • Why + HOW to respond to guest reviews (both positive and negative)
  • How to use behavioral psychology principles to complete the text in your listing and your profile
  • A pricing trick that virtually gaurantee's you more listing views
  • A title trick that will get more eyeballs on your listing from the start
  • How to properly fill in all of your text sections (even if you don't know what to say)
  • What makes a good house rules section
  • How cancellation policies effect your occupancy
  • Airbnb Plus
  • ......more.....
Enroll now

What's inside

Learning objectives

  • Attract more views of your airbnb listing
  • Charge higher nightly rates
  • Increased occupancy
  • Decreased time investment (recommended tools to help with - literally - everything)
  • Increased conversion rate

Syllabus

Introduction
Why am I qualified to tell you what to do with your Airbnb listing?

True Story

Problem: Wi-Fi goes out on a Friday night

Pre 'new mindset' solution: I'm sorry, my network company said it will be back within 48 hours. There's a Starbucks 1mi (1.6km) away you can use in the meantime.

Post 'new mindset' solution: I will purchase you a prepaid internet modem immediately and reimburse any extra costs you incur.

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UPDATE (5/28/2018): I found the best floor plan ever! This is a hand drawn floor plan to match your photos. The cost is pricey (starting at $125), but totally worth it for many listings. Contact Carmen for more information, [email protected]. To see an example, go to https://www.airbnb.com.co/rooms/17171990. I've also attached an image of the floor plan in the resources section.

How to complete the House Rules section within your Airbnb.

How to screen grab on a Mac: https://support.apple.com/en-us/ht201361

How to screen grab on a PC: https://www.digitaltrends.com/computing/how-to-take-a-screenshot-on-pc/

The more amenities you are able to tick, the more search results you will show in. The more search results you are shown in, the larger your pool of guests. And, this is your goal.

Common amenities not selected: hot water, bed linens, private entrance, laptop friendly workspace, and single level home

With regards to the 'Home Safety' amenities section, it is my hunch that Airbnb gives preferential treatment to listings with all four selections ticked. This is because Airbnb wants to limit their liability and one of the ways they can do this is by having a guest stay in a safe home with a responsible host.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches how to optimize Airbnb listings, which can lead to increased visibility and potentially higher booking rates
Explores the importance of responding to guest reviews, which can significantly impact a listing's reputation and future bookings
Examines the impact of cancellation policies on occupancy rates, which helps hosts make informed decisions about their listing settings
Includes a section on Airbnb Plus, which may be useful for hosts looking to upgrade their listings and attract a different type of guest
Refers to a specific contact for floor plan creation, which may become outdated and require additional research from the learner

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Reviews summary

Optimize your airbnb listing & strategy

According to learners who might benefit from this course, it is designed to provide practical strategies for optimizing an Airbnb listing to attract more guests and increase revenue. The course covers key areas such as arranging photos, writing compelling text sections, implementing pricing and title tricks, and effectively managing guest reviews. Students could expect to learn how to improve their listing's visibility and appeal to potential guests, ultimately aiming for higher occupancy rates and increased profitability.
Emphasis on optimizing the digital listing.
"The course makes it clear that it focuses primarily on the online aspects of hosting."
"I learned how my online presentation directly impacts my success as a host."
"It helped me see my listing through the eyes of potential guests and Airbnb's algorithm."
Tips on handling guest interactions and feedback.
"I now understand the importance of responding to both positive and negative reviews properly."
"The course covered screening unwanted guests, which is a crucial practical skill."
"Learning how reviews flow into the online listing helped connect offline and online aspects."
Actionable methods for pricing and getting clicks.
"The specific pricing trick shared in the course seems like it could definitely increase views."
"I appreciated the tips on how cancellation policies affect bookings."
"Learning about title optimization gave me simple ways to stand out in search results."
Strategies to improve visibility and guest appeal.
"I learned how important the order and captions of my photos are for attracting guests."
"The course provided clear guidance on filling out all the text sections effectively."
"Understanding how to craft a catchy title made a big difference in my listing views."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Optimize YOUR Airbnb with these activities:
Review Behavioral Psychology Principles
Review the core principles of behavioral psychology to better understand how to write compelling listing descriptions and profile text.
Browse courses on Psychology of Persuasion
Show steps
  • Identify key behavioral psychology principles relevant to marketing and persuasion.
  • Find examples of these principles in action in successful Airbnb listings.
  • Practice applying these principles to your own listing text.
Review 'Influence: The Psychology of Persuasion' by Robert Cialdini
Deepen your understanding of persuasion techniques by reading a seminal work on the psychology of influence.
Show steps
  • Read 'Influence: The Psychology of Persuasion'.
  • Identify the six key principles of persuasion outlined in the book.
  • Consider how these principles can be applied to improve your Airbnb listing.
Write Photo Captions for Your Listing
Practice writing compelling photo captions that highlight the best features of your property and attract potential guests.
Show steps
  • Review your listing photos and identify the key selling points of each.
  • Write a short, engaging caption for each photo that highlights its key selling points.
  • Incorporate keywords relevant to your target audience into your captions.
  • Get feedback on your captions from friends or other Airbnb hosts.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Craft a Compelling 'About Me' Section
Develop a personal and engaging 'About Me' section that builds trust with potential guests.
Show steps
  • Brainstorm your unique qualities and experiences that make you a great host.
  • Write a short, friendly bio that highlights your personality and interests.
  • Include a photo of yourself to add a personal touch.
A/B Test Your Listing Title
Experiment with different listing titles to see which ones generate the most views and bookings.
Show steps
  • Create two or three different listing titles that highlight different aspects of your property.
  • Use Airbnb's A/B testing feature (if available) or manually track the performance of each title over a period of time.
  • Analyze the results and choose the title that performs best.
Read 'Everybody Writes' by Ann Handley
Improve your writing skills to create more effective listing descriptions and communicate better with guests.
Show steps
  • Read 'Everybody Writes' by Ann Handley.
  • Identify key writing principles and techniques from the book.
  • Apply these principles to improve your Airbnb listing content.
Create a House Manual
Develop a comprehensive house manual that answers common guest questions and provides helpful information about your property and the surrounding area.
Show steps
  • Identify common questions guests ask about your property and the surrounding area.
  • Write clear and concise answers to these questions.
  • Include helpful information about local attractions, restaurants, and transportation options.
  • Format the manual in a visually appealing and easy-to-read format.

Career center

Learners who complete Optimize YOUR Airbnb will develop knowledge and skills that may be useful to these careers:
Short Term Rental Manager
A short term rental manager oversees the day to day operations of rental properties, ensuring high occupancy and guest satisfaction; the course's focus on online optimization directly aligns with the core duties of a successful rental manager. This course helps you master the techniques to make listings more appealing to future potential guests and more visible in Airbnb search results. The skills in photo arrangement, text optimization, review management, and pricing learned from this course are especially relevant, enabling a rental manager to increase the profitability of their managed properties. Those seeking a management role should take this course.
Small Business Owner
A small business owner handles all aspects of running a business, which can include managing short term rental properties. The course's focus on online optimization directly translates to increasing revenue. A small business owner needs to know how to attract potential guests with compelling listings, and this course provides this necessary knowledge. The course's tools and actionable advice on photo arrangement, text optimization, and strategic pricing makes it useful for a small business owner seeking to improve their rental business. This course will help the small business owner succeed.
Hospitality Consultant
A hospitality consultant advises businesses in the hospitality industry on how to improve their operations and guest experiences. This course on optimizing Airbnb listings directly translates to consulting by providing a deep understanding of online presentation and guest attraction. Understanding photo arrangement, text optimization, and review responses, all covered in the course, are crucial for a hospitality consultant aiming to help clients maximize occupancy and revenue. Additionally, the course's insights into pricing tricks and cancellation policies enable a consultant to effectively advise on strategic business decisions. This course will help build a foundation for your consulting practice.
Real Estate Investor
A real estate investor purchases properties, often with the intention of renting them out for profit. This course gives real estate investors the skills they need to maximize revenue from their short term rental properties. This course's focus on optimizing listings, improving occupancy rates, setting competitive prices, and making smart decisions about amenities directly benefits a real estate investor. An investor who understands the nuances of online visibility and guest management can significantly increase their revenue. This course is useful for the investor wishing to maximize returns.
Customer Experience Manager
A customer experience manager ensures that customers have positive interactions with a company and its products. This course emphasizes the importance of how guests view a listing, both in terms of presentation and responsiveness to reviews. This course provides insight into how to create a welcoming online presence, which is essential in managing customer expectations and satisfaction. The techniques learned from this course directly impact the online guest journey. This course can help you in your customer experience management career.
Property Management Analyst
A property management analyst examines data and provides insights for property management companies to optimize their operations. This course provides a unique understanding of how listings are perceived by both guests and platforms like Airbnb which directly translates to improving property performance. The course's focus on maximizing listing views and optimizing text sections directly correlates with the core responsibilities for property management analysts. A property management analyst may find this course helpful to their career.
Online Marketing Specialist
An online marketing specialist develops and implements digital marketing strategies to promote businesses or products online. This course provides valuable insight into optimizing online listings, which is crucial for online marketing specialists working with hospitality businesses. The specific tactics taught, like effective photo use, text optimization, profile completion, and the use of behavioral psychology, directly translate to improved marketing results. This course enhances your ability to attract more views and increase conversions by improving online presence. This course may be helpful for your career.
Marketing Coordinator
A marketing coordinator assists in the implementation of marketing plans and campaigns. This course can provide a foundation for this role, as it gives essential knowledge on online optimization. The skills learned, like photo arrangement, text optimization, and review management, can be implemented to help a marketing coordinator execute marketing strategies. Understanding how to attract potential guests online is crucial for any marketing role. This course may be useful for your marketing career.
E-commerce Specialist
An e-commerce specialist manages online sales platforms and works to improve conversion rates and user experience. This course offers unique insights into presenting a listing online, which are directly applicable to improving e-commerce presence. The knowledge of optimizing photos, writing compelling text, and responding to reviews that are taught in this course are all crucial for an e-commerce specialist. This course may help build expertise in how to attract online customers. The course may be useful for your career.
Social Media Manager
A social media manager is responsible for a brand's online presence. This course's focus on optimizing online listings directly translates to the core duties of a social media manager. The course's deep dive into how to use photos and text to attract online viewers could be directly applied to attracting followers and boosting engagement. A social media manager may find this course useful.
Business Development Manager
A business development manager develops strategies to grow a business and increase its revenue. This course offers a unique perspective into online optimization. The insights from this course into how to attract more online views and increase conversions can help a business development manager find new opportunities and partnerships. Understanding online visibility is crucial for a business development manager. This course may be useful for the business development manager.
Operations Manager
An operations manager oversees the day to day activities of an organization, ensuring efficiency and productivity. This course’s approach to managing an aspect of the hospitality business could be useful for operations managers looking for new strategies. Improving online listings, managing guest communication, and making strategic pricing decisions, which are all taught within the course, are essential skills useful for an operations manager. This course may be helpful for your career as an operations manager.
Travel Blogger
A travel blogger creates content about travel destinations and experiences. This course offers travel bloggers crucial insights into how to present accommodations online. By understanding what elements make an Airbnb listing stand out, a travel blogger has more context for their opinions. The course can help a travel blogger to better understand the hospitality industry and offer more informed recommendations. It will also better inform their own decisions when traveling. This course may be useful to you as a travel blogger.
Digital Content Creator
A digital content creator produces material for online platforms, and this course can offer a unique lens into how to present products or services online. The course covers how to optimize listings with compelling photos and text. Those who are digital content creators could use this knowledge when showcasing their own work or products. The skills in this course could translate into attracting more online viewers and building a stronger brand. This course can help build out your content creation skills.
Freelance Photographer
A freelance photographer offers their services to businesses and individuals. This course provides essential insights into the importance of effective photography in attracting online views. The course shows the best ways to feature a space in photos. For the photographer, this is useful knowledge. They can use this knowledge to better serve their clients. This will assist the freelance photographer in understanding the needs of clients in the hospitality industry. This course can be useful for a photographer.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Optimize YOUR Airbnb.
Classic in the field of behavioral psychology and provides a comprehensive overview of the key principles of persuasion. It is highly relevant to this course because it provides the theoretical foundation for many of the techniques used to optimize Airbnb listings. Reading this book will give you a deeper understanding of why certain strategies are effective and how to apply them more effectively.
Provides practical advice on how to write clear, concise, and engaging content. It is relevant to this course because it can help you improve the quality of your listing descriptions, photo captions, and other written materials. While not specific to Airbnb, the principles of good writing apply to any form of online communication. This book is more valuable as additional reading to improve your overall writing skills.

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