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Dr. Jules White and Bob Higgins

Generative AI is revolutionizing industries and transforming the way we work. As organizations embrace these cutting-edge technologies, effective change management becomes crucial to ensure a smooth transition and maximize the benefits of generative AI. In this course, "Change Management for Generative AI," we will delve into the strategies and frameworks necessary to successfully implement and adapt to these transformative technologies.

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Generative AI is revolutionizing industries and transforming the way we work. As organizations embrace these cutting-edge technologies, effective change management becomes crucial to ensure a smooth transition and maximize the benefits of generative AI. In this course, "Change Management for Generative AI," we will delve into the strategies and frameworks necessary to successfully implement and adapt to these transformative technologies.

You will learn about the FASTER framework, a comprehensive approach to managing change in the era of generative AI. We will explore each component of the framework, including establishing a strong foundation, aligning stakeholders, implementing safeguards, providing training, embracing evolution, and enabling replication. Through real-world examples and practical insights, you will gain the skills to lead change initiatives and drive the adoption of generative AI in your organization.

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What's inside

Syllabus

Introduction to Change Management for Generative AI
The FASTER Framework for Generative AI Change Management
Understanding Workforce Generative AI Concerns
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores Generative AI, a cutting-edge and transformative technology that demands effective change management strategies
Taught by Dr. Jules White and Bob Higgins, this course benefits from expert perspectives on the implementation of Generative AI
Guides learners through the FASTER framework, equipping them with a comprehensive approach to adapt to the impact of Generative AI
Provides practical insights and real-world examples, allowing learners to apply their knowledge immediately
Suitable for professionals involved in organizational decision-making and strategic planning

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Reviews summary

Leading ai change: faster framework essentials

According to learners, this course offers a highly relevant and timely exploration of change management specifically tailored for generative AI adoption. Students frequently highlight the practicality and clarity of the FASTER framework, praising its utility in navigating complex organizational shifts. The instructor's expertise and engaging delivery are consistently noted as significant strengths, making the content accessible. While providing a strong strategic overview, some indicate it's more conceptual than technical, emphasizing its suitability for leaders and managers rather than deep technical practitioners. Overall, the course is seen as actionable and essential for professionals facing AI integration.
Best suited for managers and leaders, not just AI developers.
"This course is ideal for anyone in leadership or management roles dealing with technology adoption, especially AI."
"It's clearly designed for organizational leaders and project managers who need to navigate AI changes within their teams."
"As a project manager, I found the course highly applicable to my work, focusing on leadership and organizational impact."
Offers high-level strategy, not technical implementation.
"This course is a great strategic overview for managing AI change, but it’s not a deep dive into AI technology itself."
"It provides a solid conceptual foundation for understanding the people-side of AI adoption, rather than coding specifics."
"If you're looking for deep technical details on AI, this isn't it. But for strategy and management, it's perfect."
Praises the instructor's knowledge and delivery.
"The instructor’s expertise made complex topics of change management for AI easily digestible and engaging."
"I truly appreciated the instructor's engaging style and ability to convey difficult concepts clearly."
"The lecturer provided great insights and kept me fully engaged throughout the course, making learning enjoyable."
Directly addresses contemporary AI adoption challenges.
"This course is highly relevant given the rapid growth of generative AI and its impact on businesses today."
"It’s exactly what I needed to navigate the complexities of AI implementation in my organization."
"The content directly addresses real-world issues surrounding generative AI, making it very timely and valuable."
Provides a clear, actionable approach for AI change.
"The FASTER framework provided a clear roadmap for managing AI integration, which I found incredibly useful."
"I appreciated how practical and immediately applicable the FASTER framework was; it’s not just theory."
"The course’s emphasis on the FASTER framework gave me concrete steps to apply in my organization’s AI transformation efforts."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Change Management for Generative AI with these activities:
Explore online tutorials on using the FASTER framework for generative AI change management
Guided tutorials will provide additional support and practical guidance on applying the FASTER framework to generative AI projects.
Show steps
  • Search for online tutorials or resources that cover the FASTER framework in the context of generative AI.
  • Follow the instructions and complete the exercises to reinforce your understanding.
Read 'Leading Change' by John P. Kotter
Kotter's work provides insights into the dynamics of change and offers practical strategies for successful implementation.
Show steps
  • Read the chapters on establishing a sense of urgency, creating a guiding coalition, and developing a vision for change.
  • Reflect on how these principles align with the FASTER framework and your organization's change management initiatives.
Participate in peer discussions on best practices for Generative AI change management
Exchanging ideas and experiences with peers will broaden your perspective on effective change management approaches.
Browse courses on Best Practices
Show steps
  • Join online forums or discussion groups related to Generative AI change management.
  • Actively participate in discussions, share insights, and seek feedback on your own change management experiences.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Develop a change management plan for a specific project
Creating a plan will help you apply the FASTER framework to a real-world scenario and identify potential challenges or opportunities.
Show steps
  • Identify the project scope, goals, and stakeholders.
  • Analyze the current situation and conduct a stakeholder analysis.
  • Develop a detailed plan outlining the implementation, communication, and evaluation strategies.
Analyze case studies on generative AI implementation and stakeholder management
Examining real-world examples will enhance your understanding of how to navigate challenges and maximize benefits in generative AI adoption.
Browse courses on Case Studies
Show steps
  • Gather case studies or articles that showcase successful and unsuccessful implementations of generative AI.
  • Analyze the strategies employed, stakeholder engagement approaches, and outcomes.
  • Identify key lessons and apply them to your own change management efforts.
Attend industry events or webinars on generative AI and change management
Connecting with professionals in the field will provide valuable insights and expand your understanding of generative AI's impact on change management.
Browse courses on Networking
Show steps
  • Identify relevant industry events or webinars that focus on generative AI and change management.
  • Attend the events and actively engage with speakers, attendees, and potential mentors.
Contribute to open-source projects related to generative AI and change management
Participating in open-source projects will not only enhance your technical skills but also connect you with a community of professionals working in the field of generative AI change management.
Browse courses on Open Source
Show steps
  • Identify open-source projects or initiatives related to generative AI and change management.
  • Contribute code, documentation, or participate in discussions to advance the projects.

Career center

Learners who complete Change Management for Generative AI will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Change Management for Generative AI.
A foundational text in management thought, Drucker outlines the practices that make an executive effective. classic that provides timeless principles on time management, prioritization, and decision-making, crucial for leaders at all levels.
Considered a cornerstone in the field, this handbook provides a comprehensive guide to the entire training and development process. It delves into design, delivery, administration, and evaluation, offering detailed insights and practical strategies. is valuable for both foundational understanding and as a comprehensive reference for practitioners. It is often used as a textbook in academic and professional settings.
Sinek explores the concept of creating a 'Circle of Safety' where team members feel secure and supported. emphasizes the leader's role in fostering trust and cooperation, offering valuable insights into building strong, resilient teams.
Provides a practical guide to using generative AI, covering the different techniques and tools available. It is written by two leading experts in the field, Josh Patterson and Adam Gibson.
Provides a comprehensive overview of digital transformation, covering key concepts, strategies, and case studies. It is suitable for both beginners and experienced professionals.
Considered a classic in leadership literature, Bennis explores the qualities that define leaders and the process of becoming one. offers deep insights into self-discovery and personal development as integral to leadership.
Building on the concepts of emotional intelligence, this book focuses on how leaders can create resonance and drive performance through their emotional leadership. Provides practical insights and is suitable for those looking to deepen their understanding of the behavioral aspects of leadership.
Based on a true story from a US Navy submarine, this book presents a compelling case for a leader-leader model rather than a leader-follower model. It's highly practical and offers actionable strategies for empowering teams and fostering ownership.
Explores research-backed learning techniques and debunks common misconceptions about how we learn effectively. It provides strategies for improving retention, comprehension, and application of knowledge. It is highly relevant for instructional designers and trainers seeking to create more effective learning experiences.
Focuses on ensuring that training translates into tangible business results. It outlines six disciplines for maximizing the impact of learning initiatives and aligning them with organizational goals. It is particularly relevant for professionals seeking to demonstrate the value of training and development.
Presents a clear and accessible framework of leadership principles. It's a popular guide for developing leadership skills and is often recommended for those seeking a structured approach to understanding the fundamentals of influence.
Written by former Navy SEALs, this book translates military leadership principles to business and life. It emphasizes taking ownership of everything in your world, offering a tough yet practical approach to leadership and problem-solving.
A seminal work that highlights the critical role of emotional intelligence in leadership effectiveness. Understanding and managing emotions in oneself and others key component of successful leadership, making this book valuable for deepening one's understanding.
Specifically addresses the critical issue of transferring learning from the training environment back to the workplace. It provides strategies and techniques for maximizing the application of newly acquired knowledge and skills on the job. It focused resource for ensuring the effectiveness and ROI of training initiatives.
Based on research in cognitive psychology, this book offers evidence-based guidelines for designing effective multimedia learning experiences. It addresses practical questions about combining text, visuals, and audio to optimize learning. is essential for those focusing on digital learning and provides a deeper understanding of the science behind effective online instruction. It valuable reference for instructional designers.
This practical guide challenges traditional training methods and emphasizes the importance of engaging learners actively. It provides actionable strategies for designing and delivering training that goes beyond just presenting information. It valuable resource for trainers looking to improve their delivery and make learning stick.
Introduces the application of design thinking principles to the creation of learning experiences. It offers a human-centered approach to designing training programs that are engaging, effective, and aligned with desired outcomes. It valuable resource for contemporary approaches to instructional design.
Emphasizes the importance of creating a learning culture within organizations. It offers practical guidance and tools for fostering a continuous learning environment that drives employee growth and organizational success. It is valuable for HR and L&D professionals looking to embed learning into the organizational DNA.
Delves into the opportunities and challenges of using artificial intelligence to enhance learning and development. It explores how AI can personalize learning, automate tasks, and provide data-driven insights. It is highly relevant for understanding contemporary trends and the future of L&D.
This handbook offers a practical guide to modernizing L&D strategies, focusing on social, digital, and blended learning approaches. It provides actionable advice for enhancing engagement, performance, and business outcomes through contemporary learning methods. It valuable resource for practitioners navigating the evolving landscape of workplace learning.
Provides a comprehensive overview of the human resource development profession, covering its history, theories, models, and processes. It offers a foundational understanding of HRD and its role in organizational effectiveness. It is often used as a textbook in HRD programs and solid reference for both students and practitioners.
Focuses on the critical importance of execution in achieving results. It provides a practical guide for leaders on how to build the capabilities for execution within an organization, essential for translating strategy into action.
Explores the concept and application of microlearning, a contemporary approach to delivering training in small, focused bursts. It provides guidance on when and how to design, develop, implement, and evaluate microlearning solutions. It is relevant for professionals interested in modern and flexible learning formats.
Argues that the traditional concept of competitive advantage is no longer valid in today's rapidly changing business environment. It provides a framework for developing a strategy that is adaptive and resilient.
Offers a broad introduction to the principles and practices of training and development. It covers various learning modalities, including classroom, virtual, and blended learning, and explores both formal and informal learning approaches. It is particularly useful for those new to the field or seeking a comprehensive overview. It can serve as a helpful reference tool for understanding core concepts.
Offers a practical guide to digital transformation, with a focus on developing a successful strategy. It draws on the author's experience as a founder of Siebel Systems.
Provides a practical guide to strategy development and implementation for managers. It covers a wide range of topics, including market analysis, competitive advantage, and organizational culture.
Introduces the concept of blue ocean strategy, which way to create new markets and avoid competition. It provides a step-by-step process for developing and implementing a blue ocean strategy.
Focuses on transforming the L&D function from a traditional training provider to a strategic partner that drives organizational performance. It offers guidance on aligning learning initiatives with business goals and leveraging technology effectively. It is relevant for L&D leaders and professionals seeking to elevate their strategic impact.
Focuses on the human element of organizational change and provides a structured approach to managing the people side of transitions. Given the close relationship between training and implementing change, this book offers valuable insights for ensuring that training initiatives are successfully adopted and lead to desired behavioral shifts.
Provides a business-oriented perspective on generative AI, discussing its potential impact on industries and how companies can use it to gain a competitive advantage. It is written by three leading experts in the field, Thomas Davenport, Rajeev Ronanki, and Nitin Mittal.
Provides a thought-provoking exploration of the future of generative AI, discussing its potential benefits and risks. It is written by Gary Marcus, a leading researcher in the field.
Presents a step-by-step guide to digital transformation, covering everything from developing a vision to implementing new technologies. It valuable resource for businesses of all sizes.
Provides a practical guide to getting customers for your startup. It covers a variety of topics, including marketing, sales, and customer service.
Identifies the five key skills that disruptive innovators possess. It provides practical advice on how to develop these skills and how to use them to create innovative products and services.
Provides an insider's look at the consulting firm McKinsey & Company. It reveals the firm's unique approach to strategy development and problem solving.

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