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Dr Andrew Campbell
and
Dr. Loretta Daniels, CDP
One of the most challenging problems facing leaders today is navigating change. This course presents a framework for managing change in your team, department, or organization. In this course, participants will understand the fundamentals of change, how to make change happen, and how to evaluate the outcomes. Additionally, the course content discusses creating a change management team and specifies individual roles and responsibilities to communicate the need for change successfully. While providing the best methods for managing change in leadership, processes, culture, and technology, the course also examines strategies for overcoming resistance to change.
Register for this course and see more details by visiting:
OpenCourser.com/course/g52mr4/leading
What's inside
Syllabus
Introduction to Leading Organizational Change
Module 1: Core Fundamentals of Organizational Change
Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented and that the lasting benefits of change are achieved. This course provides you with the core fundamentals of change, including first describing what organizational change is and what it means to the organization's culture. It also examines the importance of developing a change management communication framework created to provide a step-by-step guide for communicating change to all employees and stakeholders.
Read more
Syllabus
Introduction to Leading Organizational Change
Module 1: Core Fundamentals of Organizational Change
Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented and that the lasting benefits of change are achieved. This course provides you with the core fundamentals of change, including first describing what organizational change is and what it means to the organization's culture. It also examines the importance of developing a change management communication framework created to provide a step-by-step guide for communicating change to all employees and stakeholders.
Read more
Module 2: Implementing Change
A change management plan can be effective through practical implementation. Participants will learn in this course how to create a vision for change, formulate change management plans, and assemble a change management team. Also covered in the course are the dangers of making changes merely for the sake of making changes, how to deal with resistance to change from other people, and the value of communicating with stakeholders frequently and early.
Module 3: Evaluating Change
Successful change management initiatives are driven by a well-thought-out strategy that is effectively implemented. This course provides a practical approach to gaining insight into how change management leaders monitor, evaluate, and course correct for maximum results. Most change management leaders are asked to measure their efforts' results and report them to stakeholders. Surveys, tests, evaluations, and observations of the activities are frequently included in measurements. Monitoring the effectiveness of change outcomes is also crucial. Managers typically combine quantitative and qualitative criteria when determining the impact. Each approach offers a distinctive viewpoint on the outcomes.
Capstone Project - Advanced Leadership Skills for the 21st Century Specialization
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Suitable for leaders of all levels, regardless of their background or experience
Covers the latest strategies and best practices for managing change effectively
Led by experienced instructors with extensive expertise in change management
Offers a practical approach to navigating change, with real-world examples and case studies
Provides a comprehensive framework for understanding and implementing change in organizations
Save this course
Save Leading Organizational Change to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Leading Organizational Change with these
activities:
Review Core Fundamentals of Organizational Change
Show steps
Provides a solid foundation for understanding the principles and practices of organizational change.
Browse courses on
Organizational Change Management
Show steps
-
Review key concepts such as the change cycle, resistance to change, and stakeholder analysis
-
Consider different perspectives on change, such as Lewin's three-step model and Kotter's eight-stage process
-
Identify common challenges in change management and explore strategies to overcome them
Explore case studies of successful change management initiatives
Show steps
Provides insights into effective change management practices and helps identify best practices.
Show steps
-
Identify well-known change management case studies
-
Read and analyze the case studies
-
Discuss key takeaways with peers or colleagues
Read 'Leading Change'
Show steps
Offers a comprehensive framework for leading change and provides insights into the challenges and opportunities involved.
View
HBR's 10 Must Reads for Executive Teams
on Amazon
Show steps
-
Understand the eight-stage process for leading change
-
Identify the key drivers of change
-
Build a strong coalition of support
-
Create a clear vision for the future
-
Communicate the vision and gain buy-in
-
Empower others to act
-
Celebrate short-term wins
Six other activities
Expand to see all activities and additional details
Show all nine activities
Attend a Change Management Conference or Workshop
Show steps
Provides opportunities to connect with professionals in the field and gain exposure to new ideas and best practices.
Show steps
-
Research and identify relevant conferences or workshops
-
Register and attend the event
-
Actively participate in sessions and engage with other attendees
Read 'Crucial Conversations'
Show steps
Provides insights into navigating difficult conversations and building productive relationships.
View
Crucial Conversations: Tools for Talking When...
on Amazon
Show steps
-
Engage in the conversation with empathy and respect
-
Identify situations where crucial conversations are needed
-
Prepare by gathering information and understanding perspectives
-
actively listen and seek to understand the other person's point of view
-
Work towards a mutually acceptable solution
Role-play Change Management Scenarios
Show steps
Provides hands-on practice in applying change management techniques in real-world scenarios.
Show steps
-
Identify common change management scenarios
-
Develop role-playing scenarios based on these situations
-
Practice role-playing with peers or colleagues
-
Analyze the outcomes and identify areas for improvement
Participate in a Change Management Workshop or Simulation
Show steps
Provides a hands-on experience in applying change management tools and techniques to real-world scenarios.
Show steps
-
Identify and register for a relevant workshop or simulation
-
Actively participate in the activities and discussions
-
Reflect on the experience and identify areas for improvement
Develop a Change Management Plan
Show steps
Helps solidify understanding of change management concepts and provides practical experience in developing a plan.
Show steps
-
Define the change and its objectives
-
Assess the current state and identify areas for improvement
-
Develop a detailed plan outlining the steps, resources, and timeline
-
Identify potential challenges and develop mitigation strategies
-
Create a communication plan to keep stakeholders informed
Implement a Change Management Initiative
Show steps
Offers a practical opportunity to apply change management principles and gain valuable experience.
Show steps
-
Identify a real-world change management opportunity
-
Develop and implement a change management plan
-
Monitor progress and make adjustments as needed
-
Evaluate the outcomes and identify lessons learned
Review Core Fundamentals of Organizational Change
Show steps
Provides a solid foundation for understanding the principles and practices of organizational change.
Browse courses on
Organizational Change Management
Show steps
Show steps
Show steps
- Review key concepts such as the change cycle, resistance to change, and stakeholder analysis
- Consider different perspectives on change, such as Lewin's three-step model and Kotter's eight-stage process
- Identify common challenges in change management and explore strategies to overcome them
Explore case studies of successful change management initiatives
Show steps
Provides insights into effective change management practices and helps identify best practices.
Show steps
Show steps
Show steps
- Identify well-known change management case studies
- Read and analyze the case studies
- Discuss key takeaways with peers or colleagues
Read 'Leading Change'
Show steps
Offers a comprehensive framework for leading change and provides insights into the challenges and opportunities involved.
View
HBR's 10 Must Reads for Executive Teams
on Amazon
Show steps
Show steps
Show steps
- Understand the eight-stage process for leading change
- Identify the key drivers of change
- Build a strong coalition of support
- Create a clear vision for the future
- Communicate the vision and gain buy-in
- Empower others to act
- Celebrate short-term wins
Six other activities
Expand to see all activities and additional details
Show all nine activities
Attend a Change Management Conference or Workshop
Show steps
Provides opportunities to connect with professionals in the field and gain exposure to new ideas and best practices.
Show steps
Show steps
Show steps
- Research and identify relevant conferences or workshops
- Register and attend the event
- Actively participate in sessions and engage with other attendees
Read 'Crucial Conversations'
Show steps
Provides insights into navigating difficult conversations and building productive relationships.
View
Crucial Conversations: Tools for Talking When...
on Amazon
Show steps
Show steps
Show steps
- Engage in the conversation with empathy and respect
- Identify situations where crucial conversations are needed
- Prepare by gathering information and understanding perspectives
- actively listen and seek to understand the other person's point of view
- Work towards a mutually acceptable solution
Role-play Change Management Scenarios
Show steps
Provides hands-on practice in applying change management techniques in real-world scenarios.
Show steps
Show steps
Show steps
- Identify common change management scenarios
- Develop role-playing scenarios based on these situations
- Practice role-playing with peers or colleagues
- Analyze the outcomes and identify areas for improvement
Participate in a Change Management Workshop or Simulation
Show steps
Provides a hands-on experience in applying change management tools and techniques to real-world scenarios.
Show steps
Show steps
Show steps
- Identify and register for a relevant workshop or simulation
- Actively participate in the activities and discussions
- Reflect on the experience and identify areas for improvement
Develop a Change Management Plan
Show steps
Helps solidify understanding of change management concepts and provides practical experience in developing a plan.
Show steps
Show steps
Show steps
- Define the change and its objectives
- Assess the current state and identify areas for improvement
- Develop a detailed plan outlining the steps, resources, and timeline
- Identify potential challenges and develop mitigation strategies
- Create a communication plan to keep stakeholders informed
Implement a Change Management Initiative
Show steps
Offers a practical opportunity to apply change management principles and gain valuable experience.
Show steps
Show steps
Show steps
- Identify a real-world change management opportunity
- Develop and implement a change management plan
- Monitor progress and make adjustments as needed
- Evaluate the outcomes and identify lessons learned
Career center
Learners who complete Leading Organizational Change will develop knowledge and skills
that may be useful to these careers:
Change Manager
Change Manager
Change Managers are experts in the practicalities of implementing organizational change. As a Change Manager, you will find that this course provides you with an excellent core foundation in change management. You will learn how to build a vision of change, create change management plans, and overcome obstacles to change. This course is ideal for anyone who wants to be a Change Manager as it provides a deep understanding of how to lead organizational change successfully.
Organizational Development Manager
Organizational Development Manager
Organizational Development managers plan and implement initiatives to improve organizational effectiveness and productivity. This course will be useful for you, as it provides you with a comprehensive understanding of organizational change and how to effectively implement it. You will gain insights into how to create and implement change management plans that will meet the specific needs of your organization.
Consultant
Consultant
Consultant advise organizations on how to improve their performance. This course may be useful for you as it will provide you with a valuable understanding of how to implement and evaluate change. You will be able to provide your clients with practical advice on how to manage change effectively.
Project Manager
Project Manager
Project Managers plan, execute, and close projects. This course may be useful for you, as it will give you a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing projects and ensuring their successful completion.
Business Analyst
Business Analyst
Business Analysts work with stakeholders to define and document business needs. This course may be useful for you as it will provide you with a deep understanding of the change management process. You will gain insights into how to gather and analyze data, identify and prioritize needs, and develop and implement solutions.
Human Resources Manager
Human Resources Manager
Human Resources Managers plan, implement, and evaluate human resources policies and programs. This course may be useful for you, as it will provide you with a comprehensive understanding of the change management process. You will gain insights into how to create and implement change management plans that will meet the specific needs of your organization.
Training and Development Manager
Training and Development Manager
Training and Development Managers plan, develop, and evaluate training programs. This course may be useful for you as it will provide you with a strong understanding of the change management process. You will learn how to identify training needs, develop and deliver training programs, and evaluate their effectiveness.
Operations Manager
Operations Manager
Operations Managers plan, organize, and direct the operations of an organization. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing operations and ensuring their efficiency and effectiveness.
Process Improvement Manager
Process Improvement Manager
Process Improvement Managers identify and implement ways to improve the efficiency and effectiveness of business processes. This course may be useful for you, as it will provide you with a comprehensive understanding of the change management process. You will gain insights into how to analyze processes, identify areas for improvement, and develop and implement solutions.
Quality Manager
Quality Manager
Quality Managers plan, implement, and evaluate quality management systems. This course may be useful for you, as it will provide you with a deep understanding of the change management process. You will gain insights into how to develop and implement quality management systems, and how to monitor and improve their effectiveness.
Risk Manager
Risk Manager
Risk Managers identify, assess, and manage risks to an organization. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing risks and ensuring the organization's success.
Information Technology Manager
Information Technology Manager
Information Technology Managers plan, implement, and manage information technology systems. This course may be useful for you, as it will provide you with a deep understanding of the change management process. You will gain insights into how to implement and manage IT systems, and how to ensure their alignment with business objectives.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to provide insights to organizations. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing data and ensuring its effective use in decision-making.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software systems. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing software development and ensuring the quality and effectiveness of software systems.
Financial Analyst
Financial Analyst
Financial Analysts provide financial advice to individuals and organizations. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing financial risks and ensuring the financial health of organizations.
For more career information including salaries, visit:
OpenCourser.com/course/g52mr4/leading
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Leading Organizational Change.
Provides a step-by-step guide to leading change successfully. It classic work on the subject and is widely used as a textbook in academic institutions and by industry professionals.
Save
Provides a comprehensive guide to change management. It is written by a leading expert in the field and is based on his extensive research and experience.
Save
Provides a practical guide to overcoming resistance to change. It is based on the author's extensive experience in helping organizations implement change successfully.
Provides a case study approach to change management. It is written by two leading experts in the field and is based on their extensive research and experience.
Provides a user-friendly introduction to change management. It is written in a clear and concise style and is packed with useful tips and advice.
Save
Provides a practical guide to negotiation. It is written by two leading experts in the field and is based on their extensive research and experience.
Provides a thought-provoking exploration of the challenges facing organizations that innovate. It is written by a leading expert in the field and is based on his extensive research.
Provides a thought-provoking exploration of the role of uncertainty in our lives. It is written by a leading expert in the field and is based on his extensive research.
Provides a thought-provoking exploration of the impact of the Fourth Industrial Revolution. It is written by a leading expert in the field and is based on his extensive research.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/g52mr4/leading
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Level
Introductory
Via
Coursera
Institution
University System of Georgia
Instructors
Dr Andrew Campbell
Dr. Loretta Daniels, CDP
Language
English
Transcript
tiếng Việt
This course belongs to a
collection
called
Advanced Leadership Skills for the 21st Century. It's comprised of three courses:
- Leading Organizational Change (viewing)
- Leading and Developing Top Talent
- Developing a Leadership Framework
Good to know
Suitable for leaders of all levels, regardless of their background or experience
Covers the latest strategies and best practices for managing change effectively
Led by experienced instructors with extensive expertise in change management
Offers a practical approach to navigating change, with real-world examples and case studies
Provides a comprehensive framework for understanding and implementing change in organizations
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