Leading Organizational Change from Coursera

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Syllabus

Introduction to Leading Organizational Change

Module 1: Core Fundamentals of Organizational Change

Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented and that the lasting benefits of change are achieved. This course provides you with the core fundamentals of change, including first describing what organizational change is and what it means to the organization's culture. It also examines the importance of developing a change management communication framework created to provide a step-by-step guide for communicating change to all employees and stakeholders.

Module 2: Implementing Change

A change management plan can be effective through practical implementation. Participants will learn in this course how to create a vision for change, formulate change management plans, and assemble a change management team. Also covered in the course are the dangers of making changes merely for the sake of making changes, how to deal with resistance to change from other people, and the value of communicating with stakeholders frequently and early.

Module 3: Evaluating Change

Successful change management initiatives are driven by a well-thought-out strategy that is effectively implemented. This course provides a practical approach to gaining insight into how change management leaders monitor, evaluate, and course correct for maximum results. Most change management leaders are asked to measure their efforts' results and report them to stakeholders. Surveys, tests, evaluations, and observations of the activities are frequently included in measurements. Monitoring the effectiveness of change outcomes is also crucial. Managers typically combine quantitative and qualitative criteria when determining the impact. Each approach offers a distinctive viewpoint on the outcomes.

Capstone Project - Advanced Leadership Skills for the 21st Century Specialization

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Suitable for leaders of all levels, regardless of their background or experience

Covers the latest strategies and best practices for managing change effectively

Led by experienced instructors with extensive expertise in change management

Offers a practical approach to navigating change, with real-world examples and case studies

Provides a comprehensive framework for understanding and implementing change in organizations

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading Organizational Change with these activities:

Review Core Fundamentals of Organizational Change

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Provides a solid foundation for understanding the principles and practices of organizational change.

Browse courses on Organizational Change Management

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Review key concepts such as the change cycle, resistance to change, and stakeholder analysis
Consider different perspectives on change, such as Lewin's three-step model and Kotter's eight-stage process
Identify common challenges in change management and explore strategies to overcome them

Explore case studies of successful change management initiatives

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Provides insights into effective change management practices and helps identify best practices.

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Identify well-known change management case studies
Read and analyze the case studies
Discuss key takeaways with peers or colleagues

Read 'Leading Change'

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Offers a comprehensive framework for leading change and provides insights into the challenges and opportunities involved.

View HBR's 10 Must Reads for Executive Teams on Amazon

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Understand the eight-stage process for leading change
Identify the key drivers of change
Build a strong coalition of support
Create a clear vision for the future
Communicate the vision and gain buy-in
Empower others to act
Celebrate short-term wins

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Attend a Change Management Conference or Workshop

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Provides opportunities to connect with professionals in the field and gain exposure to new ideas and best practices.

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Research and identify relevant conferences or workshops
Register and attend the event
Actively participate in sessions and engage with other attendees

Read 'Crucial Conversations'

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Provides insights into navigating difficult conversations and building productive relationships.

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Engage in the conversation with empathy and respect
Identify situations where crucial conversations are needed
Prepare by gathering information and understanding perspectives
actively listen and seek to understand the other person's point of view
Work towards a mutually acceptable solution

Role-play Change Management Scenarios

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Provides hands-on practice in applying change management techniques in real-world scenarios.

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Identify common change management scenarios
Develop role-playing scenarios based on these situations
Practice role-playing with peers or colleagues
Analyze the outcomes and identify areas for improvement

Participate in a Change Management Workshop or Simulation

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Provides a hands-on experience in applying change management tools and techniques to real-world scenarios.

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Identify and register for a relevant workshop or simulation
Actively participate in the activities and discussions
Reflect on the experience and identify areas for improvement

Develop a Change Management Plan

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Helps solidify understanding of change management concepts and provides practical experience in developing a plan.

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Define the change and its objectives
Assess the current state and identify areas for improvement
Develop a detailed plan outlining the steps, resources, and timeline
Identify potential challenges and develop mitigation strategies
Create a communication plan to keep stakeholders informed

Implement a Change Management Initiative

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Offers a practical opportunity to apply change management principles and gain valuable experience.

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Identify a real-world change management opportunity
Develop and implement a change management plan
Monitor progress and make adjustments as needed
Evaluate the outcomes and identify lessons learned

Career center

Learners who complete Leading Organizational Change will develop knowledge and skills that may be useful to these careers:

Change Manager

Change Managers are experts in the practicalities of implementing organizational change. As a Change Manager, you will find that this course provides you with an excellent core foundation in change management. You will learn how to build a vision of change, create change management plans, and overcome obstacles to change. This course is ideal for anyone who wants to be a Change Manager as it provides a deep understanding of how to lead organizational change successfully.

See salaries and explore the career path for Change Manager

Organizational Development Manager

Organizational Development managers plan and implement initiatives to improve organizational effectiveness and productivity. This course will be useful for you, as it provides you with a comprehensive understanding of organizational change and how to effectively implement it. You will gain insights into how to create and implement change management plans that will meet the specific needs of your organization.

See salaries and explore the career path for Organizational Development Manager

Consultant

Consultant advise organizations on how to improve their performance. This course may be useful for you as it will provide you with a valuable understanding of how to implement and evaluate change. You will be able to provide your clients with practical advice on how to manage change effectively.

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Project Manager

Project Managers plan, execute, and close projects. This course may be useful for you, as it will give you a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing projects and ensuring their successful completion.

See salaries and explore the career path for Project Manager

Business Analyst

Business Analysts work with stakeholders to define and document business needs. This course may be useful for you as it will provide you with a deep understanding of the change management process. You will gain insights into how to gather and analyze data, identify and prioritize needs, and develop and implement solutions.

See salaries and explore the career path for Business Analyst

Human Resources Manager

Human Resources Managers plan, implement, and evaluate human resources policies and programs. This course may be useful for you, as it will provide you with a comprehensive understanding of the change management process. You will gain insights into how to create and implement change management plans that will meet the specific needs of your organization.

See salaries and explore the career path for Human Resources Manager

Training and Development Manager

Training and Development Managers plan, develop, and evaluate training programs. This course may be useful for you as it will provide you with a strong understanding of the change management process. You will learn how to identify training needs, develop and deliver training programs, and evaluate their effectiveness.

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Operations Manager

Operations Managers plan, organize, and direct the operations of an organization. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing operations and ensuring their efficiency and effectiveness.

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Process Improvement Manager

Process Improvement Managers identify and implement ways to improve the efficiency and effectiveness of business processes. This course may be useful for you, as it will provide you with a comprehensive understanding of the change management process. You will gain insights into how to analyze processes, identify areas for improvement, and develop and implement solutions.

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Quality Manager

Quality Managers plan, implement, and evaluate quality management systems. This course may be useful for you, as it will provide you with a deep understanding of the change management process. You will gain insights into how to develop and implement quality management systems, and how to monitor and improve their effectiveness.

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Risk Manager

Risk Managers identify, assess, and manage risks to an organization. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing risks and ensuring the organization's success.

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Information Technology Manager

Information Technology Managers plan, implement, and manage information technology systems. This course may be useful for you, as it will provide you with a deep understanding of the change management process. You will gain insights into how to implement and manage IT systems, and how to ensure their alignment with business objectives.

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Data Analyst

Data Analysts collect, analyze, and interpret data to provide insights to organizations. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing data and ensuring its effective use in decision-making.

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Software Engineer

Software Engineers design, develop, and maintain software systems. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing software development and ensuring the quality and effectiveness of software systems.

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Financial Analyst

Financial Analysts provide financial advice to individuals and organizations. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing financial risks and ensuring the financial health of organizations.

See salaries and explore the career path for Financial Analyst