OpenCourser brand icon
Sign in
Sorry, this page is no longer available
We may earn an affiliate commission when you visit our partners.
Course image
Coursera logo

Leading Organizational Change

Dr Andrew Campbell and Dr. Loretta Daniels, CDP

One of the most challenging problems facing leaders today is navigating change. This course presents a framework for managing change in your team, department, or organization. In this course, participants will understand the fundamentals of change, how to make change happen, and how to evaluate the outcomes. Additionally, the course content discusses creating a change management team and specifies individual roles and responsibilities to communicate the need for change successfully. While providing the best methods for managing change in leadership, processes, culture, and technology, the course also examines strategies for overcoming resistance to change.

Enroll now

Here's a deal for you

Save money when you learn with a deal that may be relevant to this course.
All coupon codes, vouchers, and discounts are applied automatically unless otherwise noted.
Valid until March 12, 2027
Save 40% Off 3 Months
Access thousands of top-rated learning programs with a Coursera Plus monthly subscription and take 40% off 3 months for a limited time.
Take
40%
off
Get offer

What's inside

Syllabus

Introduction to Leading Organizational Change
Module 1: Core Fundamentals of Organizational Change
Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented and that the lasting benefits of change are achieved. This course provides you with the core fundamentals of change, including first describing what organizational change is and what it means to the organization's culture. It also examines the importance of developing a change management communication framework created to provide a step-by-step guide for communicating change to all employees and stakeholders.
Read more

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Suitable for leaders of all levels, regardless of their background or experience
Covers the latest strategies and best practices for managing change effectively
Led by experienced instructors with extensive expertise in change management
Offers a practical approach to navigating change, with real-world examples and case studies
Provides a comprehensive framework for understanding and implementing change in organizations

Save this course

Create your own learning path. Save this course to your list so you can find it easily later.
Save

Reviews summary

Practical framework for organizational change

According to learners, this course offers a largely positive experience, particularly for professionals seeking to navigate change. Students frequently praise the practical applicability of its content, highlighting how the course provides actionable strategies and relevant frameworks that can be immediately applied in real-world scenarios. Many found the modules on communication, stakeholder engagement, and overcoming resistance to be particularly insightful. While highly rated for its clear structure and foundational knowledge, some experienced professionals noted that the course can feel too academic or basic, suggesting it might be better suited for those new to change management or looking for a solid overview rather than deep, advanced strategies.
Ideal for foundational understanding, less for advanced practitioners.
"Good for beginners though."
"It felt more like a beginner's course than something for experienced professionals."
"I expected more advanced strategies for complex change initiatives."
"The course provides a good foundation... but perhaps not deep enough for seasoned practitioners."
Well-structured content and knowledgeable instructor insights.
"The structure is logical, and the concepts are presented clearly."
"The instructor really knows their stuff. The emphasis on culture is also crucial."
"The instructor's insights were invaluable, and the frameworks presented are directly applicable."
Strong coverage of communication, resistance, and evaluation.
"The modules on communication and stakeholder engagement were particularly strong."
"I found the section on evaluating change outcomes very useful."
"I learned how to identify resistance and build a robust change management team."
"The communication framework is a key takeaway for me."
Provides actionable strategies for real-world change management.
"This course was incredibly practical and provided actionable strategies for leading change in my organization."
"The frameworks presented are directly applicable. I especially liked the emphasis on overcoming resistance."
"I've already started applying these concepts in my team. Highly recommend for anyone in a leadership role."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
Could benefit from additional hands-on and updated case studies.
"I felt some parts could have gone deeper into specific case studies..."
"I was hoping for more hands-on exercises or tools to use. It felt a bit too academic at times."
"It lacked practical examples for large-scale enterprise change. Also, some readings felt a bit outdated."
"I wish there were more updated examples or a deeper dive into digital transformation related change."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading Organizational Change with these activities:
Review Core Fundamentals of Organizational Change
Provides a solid foundation for understanding the principles and practices of organizational change.
Browse courses on Organizational Change Management
Show steps
  • Review key concepts such as the change cycle, resistance to change, and stakeholder analysis
  • Consider different perspectives on change, such as Lewin's three-step model and Kotter's eight-stage process
  • Identify common challenges in change management and explore strategies to overcome them
Explore case studies of successful change management initiatives
Provides insights into effective change management practices and helps identify best practices.
Show steps
  • Identify well-known change management case studies
  • Read and analyze the case studies
  • Discuss key takeaways with peers or colleagues
Read 'Leading Change'
Offers a comprehensive framework for leading change and provides insights into the challenges and opportunities involved.
View HBR's 10 Must Reads for Executive Teams on Amazon
Show steps
  • Understand the eight-stage process for leading change
  • Identify the key drivers of change
  • Build a strong coalition of support
  • Create a clear vision for the future
  • Communicate the vision and gain buy-in
  • Empower others to act
  • Celebrate short-term wins
Six other activities
Expand to see all activities and additional details
Show all nine activities
Attend a Change Management Conference or Workshop
Provides opportunities to connect with professionals in the field and gain exposure to new ideas and best practices.
Show steps
  • Research and identify relevant conferences or workshops
  • Register and attend the event
  • Actively participate in sessions and engage with other attendees
Read 'Crucial Conversations'
Provides insights into navigating difficult conversations and building productive relationships.
View Crucial Conversations: Tools for Talking When... on Amazon
Show steps
  • Engage in the conversation with empathy and respect
  • Identify situations where crucial conversations are needed
  • Prepare by gathering information and understanding perspectives
  • actively listen and seek to understand the other person's point of view
  • Work towards a mutually acceptable solution
Role-play Change Management Scenarios
Provides hands-on practice in applying change management techniques in real-world scenarios.
Show steps
  • Identify common change management scenarios
  • Develop role-playing scenarios based on these situations
  • Practice role-playing with peers or colleagues
  • Analyze the outcomes and identify areas for improvement
Participate in a Change Management Workshop or Simulation
Provides a hands-on experience in applying change management tools and techniques to real-world scenarios.
Show steps
  • Identify and register for a relevant workshop or simulation
  • Actively participate in the activities and discussions
  • Reflect on the experience and identify areas for improvement
Develop a Change Management Plan
Helps solidify understanding of change management concepts and provides practical experience in developing a plan.
Show steps
  • Define the change and its objectives
  • Assess the current state and identify areas for improvement
  • Develop a detailed plan outlining the steps, resources, and timeline
  • Identify potential challenges and develop mitigation strategies
  • Create a communication plan to keep stakeholders informed
Implement a Change Management Initiative
Offers a practical opportunity to apply change management principles and gain valuable experience.
Show steps
  • Identify a real-world change management opportunity
  • Develop and implement a change management plan
  • Monitor progress and make adjustments as needed
  • Evaluate the outcomes and identify lessons learned

Career center

Learners who complete Leading Organizational Change will develop knowledge and skills that may be useful to these careers:
Change Manager
Change Managers are experts in the practicalities of implementing organizational change. As a Change Manager, you will find that this course provides you with an excellent core foundation in change management. You will learn how to build a vision of change, create change management plans, and overcome obstacles to change. This course is ideal for anyone who wants to be a Change Manager as it provides a deep understanding of how to lead organizational change successfully.
See salaries and explore the career path for Change Manager
Organizational Development Manager
Organizational Development managers plan and implement initiatives to improve organizational effectiveness and productivity. This course will be useful for you, as it provides you with a comprehensive understanding of organizational change and how to effectively implement it. You will gain insights into how to create and implement change management plans that will meet the specific needs of your organization.
See salaries and explore the career path for Organizational Development Manager
Consultant
Consultant advise organizations on how to improve their performance. This course may be useful for you as it will provide you with a valuable understanding of how to implement and evaluate change. You will be able to provide your clients with practical advice on how to manage change effectively.
See salaries and explore the career path for Consultant
Project Manager
Project Managers plan, execute, and close projects. This course may be useful for you, as it will give you a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing projects and ensuring their successful completion.
See salaries and explore the career path for Project Manager
Business Analyst
Business Analysts work with stakeholders to define and document business needs. This course may be useful for you as it will provide you with a deep understanding of the change management process. You will gain insights into how to gather and analyze data, identify and prioritize needs, and develop and implement solutions.
See salaries and explore the career path for Business Analyst
Human Resources Manager
Human Resources Managers plan, implement, and evaluate human resources policies and programs. This course may be useful for you, as it will provide you with a comprehensive understanding of the change management process. You will gain insights into how to create and implement change management plans that will meet the specific needs of your organization.
See salaries and explore the career path for Human Resources Manager
Training and Development Manager
Training and Development Managers plan, develop, and evaluate training programs. This course may be useful for you as it will provide you with a strong understanding of the change management process. You will learn how to identify training needs, develop and deliver training programs, and evaluate their effectiveness.
See salaries and explore the career path for Training and Development Manager
Operations Manager
Operations Managers plan, organize, and direct the operations of an organization. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing operations and ensuring their efficiency and effectiveness.
See salaries and explore the career path for Operations Manager
Process Improvement Manager
Process Improvement Managers identify and implement ways to improve the efficiency and effectiveness of business processes. This course may be useful for you, as it will provide you with a comprehensive understanding of the change management process. You will gain insights into how to analyze processes, identify areas for improvement, and develop and implement solutions.
See salaries and explore the career path for Process Improvement Manager
Quality Manager
Quality Managers plan, implement, and evaluate quality management systems. This course may be useful for you, as it will provide you with a deep understanding of the change management process. You will gain insights into how to develop and implement quality management systems, and how to monitor and improve their effectiveness.
See salaries and explore the career path for Quality Manager
Risk Manager
Risk Managers identify, assess, and manage risks to an organization. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing risks and ensuring the organization's success.
See salaries and explore the career path for Risk Manager
Information Technology Manager
Information Technology Managers plan, implement, and manage information technology systems. This course may be useful for you, as it will provide you with a deep understanding of the change management process. You will gain insights into how to implement and manage IT systems, and how to ensure their alignment with business objectives.
See salaries and explore the career path for Information Technology Manager
Data Analyst
Data Analysts collect, analyze, and interpret data to provide insights to organizations. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing data and ensuring its effective use in decision-making.
See salaries and explore the career path for Data Analyst
Software Engineer
Software Engineers design, develop, and maintain software systems. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing software development and ensuring the quality and effectiveness of software systems.
See salaries and explore the career path for Software Engineer
Financial Analyst
Financial Analysts provide financial advice to individuals and organizations. This course may be useful for you, as it will provide you with a solid understanding of the change management process. You will learn how to identify and manage risks, communicate with stakeholders, and track progress. This knowledge will be valuable to you in managing financial risks and ensuring the financial health of organizations.
See salaries and explore the career path for Financial Analyst

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leading Organizational Change.
Cover image
HBR's 10 Must Reads for Executive Teams
Save
Provides a step-by-step guide to leading change successfully. It classic work on the subject and is widely used as a textbook in academic institutions and by industry professionals.
HBR's 10 Must Reads for Executive Teams
Paperback
$$
HBR's 10 Must Reads for Executive Teams
Kindle Edition
$$
Cover image
Leadership
Save
Provides a comprehensive guide to change management. It is written by a leading expert in the field and is based on his extensive research and experience.
Leadership: No More Heroes
Hardcover
$$
Leadership: No More Heroes
Kindle Edition
$$
Cover image
Rapid Results!
Save
Provides a practical guide to overcoming resistance to change. It is based on the author's extensive experience in helping organizations implement change successfully.
Rapid Results!: How 100-Day Projects Build the...
Kindle Edition
$$
Cover image
Organisational Change: Development and...
Save
Provides a case study approach to change management. It is written by two leading experts in the field and is based on their extensive research and experience.
Organisational Change: Development and...
Paperback
Check
Organisational Change: Development and...
Kindle Edition
Check
Cover image
Project Management All-in-One For Dummies
Save
Provides a user-friendly introduction to change management. It is written in a clear and concise style and is packed with useful tips and advice.
Project Management All-in-One For Dummies
Paperback
Check
Project Management All-in-One For Dummies
Kindle Edition
Check
Cover image
Getting to Yes
Save
Provides a practical guide to negotiation. It is written by two leading experts in the field and is based on their extensive research and experience.
Getting to Yes
Paperback
Check
Getting to Yes
Kindle Edition
Check
Cover image
The Innovator's Dilemma, with a New Foreword
Save
Provides a thought-provoking exploration of the challenges facing organizations that innovate. It is written by a leading expert in the field and is based on his extensive research.
The Innovator's Dilemma, with a New Foreword: When...
Hardcover
$$
The Innovator's Dilemma, with a New Foreword: When...
Audio CD
$$
The Innovator's Dilemma, with a New Foreword: When...
Kindle Edition
$$
Cover image
Incerto 4-Book Bundle
Save
Provides a thought-provoking exploration of the role of uncertainty in our lives. It is written by a leading expert in the field and is based on his extensive research.
Incerto 4-Book Bundle
Paperback
Check
Incerto 4-Book Bundle
Kindle Edition
Check
Cover image
Stakeholder Capitalism
Save
Provides a thought-provoking exploration of the impact of the Fourth Industrial Revolution. It is written by a leading expert in the field and is based on his extensive research.
Stakeholder Capitalism: A Global Economy that Works...
Hardcover
$$
(中文) Stakeholder Capitalism (Chinese Edition)
Hardcover
$$
Stakeholder Capitalism: A Global Economy that Works...
Kindle Edition
$$

Share

Help others find this course page by sharing it with your friends and followers:
Facebook
LinkedIn
Reddit
X
Link
Email

Similar courses

Here are nine courses similar to Leading Organizational Change.
Change Management for Generative AI
Most relevant
Value Creation and Building Enduring Relationships
Most relevant
Capstone: Connected Planning for Business Transformation
Most relevant
Program Change Management in ClickUp
Most relevant
Kotter's Change Framework: Accelerators 5-8
Most relevant
Diversity, Equity, and Inclusion Applications for...
Most relevant
PM4R Agile: Agile Mindset in Development Projects
Most relevant
Program Management Mastery: Lead Multi-Projects...
Most relevant
Change Management: Whole-System Design & Change Management
Most relevant

Coursera Buyer Protection & Guarantee

Verified partner policies & purchase protections

Accredited University Partner
Free Trial & Audit

7-Day Free Trial & Free Audit

7-day free trial on monthly Coursera Plus subscriptions; free audit option available on most individual courses to explore video lectures and readings at no charge.

Return & Refund Policy

14-Day Refund Guarantee

14-day refund window on annual Coursera Plus subscriptions and single-course purchases prior to certificate issuance. Monthly subscriptions do not offer refunds once billed.

Buyer Protections

Verified Academic & Industry Partner

Accredited university and industry certifications (e.g. Stanford, Google, IBM, Yale), secure SSL payment processing, and verifiable digital certificate links.

Key Purchase Protections
14-day refund window on annual Coursera Plus and single courses
7-day free trial on monthly Coursera Plus subscriptions
Free course audit option for lectures and readings
Verified certificates from top universities & companies
OpenCourser Verified Partner Policy details last reviewed: 2026-10-22
Course image
Level
Introductory
Via
Coursera
Institution
University System of Georgia
Instructors
Dr Andrew Campbell
Dr. Loretta Daniels, CDP
Language
English
Transcript
tiếng Việt
This course belongs to a collection called Advanced Leadership Skills for the 21st Century. It's comprised of three courses:
  1. Leading Organizational Change (viewing)
  2. Leading and Developing Top Talent
  3. Developing a Leadership Framework
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Suitable for leaders of all levels, regardless of their background or experience
Covers the latest strategies and best practices for managing change effectively
Led by experienced instructors with extensive expertise in change management
Offers a practical approach to navigating change, with real-world examples and case studies
Provides a comprehensive framework for understanding and implementing change in organizations
Share this
Share to help others discover this course.
Facebook LinkedIn X Reddit Link Email
Begin learning today
Enroll now to gain full access to Leading Organizational Change.
Enroll now
Save for later
Add this course to your list. Find it anytime.
Save
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2025 OpenCourser