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Google Cloud Training
This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent.
Register for this course and see more details by visiting:
OpenCourser.com/course/qgyr3f/adding
What's inside
Syllabus
Adding a Phone Gateway to a Virtual Agent
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Course provides hands-on practice with a phone gateway in a Google Cloud environment
Taught by Google Cloud Training, experts in cloud computing
Suitable for learners interested in integrating phone gateways with virtual agents
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Adding a Phone Gateway to a Virtual Agent with these
activities:
Read the Google Cloud documentation on adding a phone gateway to a virtual agent
Show steps
Reading the Google Cloud documentation will provide you with official and comprehensive information.
Show steps
-
Go to the Google Cloud documentation website
-
Search for the documentation on adding a phone gateway to a virtual agent
-
Read the documentation
Follow tutorials on adding a phone gateway to a virtual agent
Show steps
Following tutorials will provide you with additional guidance and examples.
Show steps
-
Search for tutorials on adding a phone gateway to a virtual agent
-
Follow the instructions in the tutorials
Join a study group to discuss the material
Show steps
Discussing the material with other students can help you understand the concepts more deeply.
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-
Find a study group or start your own
-
Meet regularly to discuss the material
Five other activities
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Complete the lab exercises
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Completing the lab exercises will provide hands-on experience with adding a phone gateway to a virtual agent.
Show steps
-
Follow the instructions in the lab manual
-
Troubleshoot any errors you encounter
Create a document describing the steps to add a phone gateway to a virtual agent
Show steps
Creating a document will help you solidify your understanding of the process and be a valuable resource for future reference.
Show steps
-
Gather the necessary information
-
Organize your thoughts
-
Write the document
-
Review and edit your document
Attend a workshop on adding a phone gateway to a virtual agent
Show steps
Attending a workshop will provide you with an opportunity to learn from experts and network with other professionals.
Show steps
-
Find a workshop that interests you
-
Register for the workshop
-
Attend the workshop
Contribute to an open-source project related to phone gateways or virtual agents
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Contributing to an open-source project will allow you to apply your skills and learn from others.
Show steps
-
Find an open-source project that interests you
-
Contribute to the project
Mentor other students who are learning about adding a phone gateway to a virtual agent
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Mentoring others will help you solidify your understanding of the material and develop your communication skills.
Show steps
-
Find a student who is struggling with the material
-
Offer your help
-
Meet with the student regularly to provide guidance and support
Read the Google Cloud documentation on adding a phone gateway to a virtual agent
Show steps
Reading the Google Cloud documentation will provide you with official and comprehensive information.
Show steps
Show steps
Show steps
- Go to the Google Cloud documentation website
- Search for the documentation on adding a phone gateway to a virtual agent
- Read the documentation
Follow tutorials on adding a phone gateway to a virtual agent
Show steps
Following tutorials will provide you with additional guidance and examples.
Show steps
Show steps
Show steps
- Search for tutorials on adding a phone gateway to a virtual agent
- Follow the instructions in the tutorials
Join a study group to discuss the material
Show steps
Discussing the material with other students can help you understand the concepts more deeply.
Show steps
Show steps
Show steps
- Find a study group or start your own
- Meet regularly to discuss the material
Five other activities
Expand to see all activities and additional details
Show all eight activities
Complete the lab exercises
Show steps
Completing the lab exercises will provide hands-on experience with adding a phone gateway to a virtual agent.
Show steps
Show steps
Show steps
- Follow the instructions in the lab manual
- Troubleshoot any errors you encounter
Create a document describing the steps to add a phone gateway to a virtual agent
Show steps
Creating a document will help you solidify your understanding of the process and be a valuable resource for future reference.
Show steps
Show steps
Show steps
- Gather the necessary information
- Organize your thoughts
- Write the document
- Review and edit your document
Attend a workshop on adding a phone gateway to a virtual agent
Show steps
Attending a workshop will provide you with an opportunity to learn from experts and network with other professionals.
Show steps
Show steps
Show steps
- Find a workshop that interests you
- Register for the workshop
- Attend the workshop
Contribute to an open-source project related to phone gateways or virtual agents
Show steps
Contributing to an open-source project will allow you to apply your skills and learn from others.
Show steps
Show steps
Show steps
- Find an open-source project that interests you
- Contribute to the project
Mentor other students who are learning about adding a phone gateway to a virtual agent
Show steps
Mentoring others will help you solidify your understanding of the material and develop your communication skills.
Show steps
Show steps
Show steps
- Find a student who is struggling with the material
- Offer your help
- Meet with the student regularly to provide guidance and support
Career center
Learners who complete Adding a Phone Gateway to a Virtual Agent will develop knowledge and skills
that may be useful to these careers:
Voice over IP (VoIP) Engineer
Voice over IP (VoIP) Engineer
Voice over IP (VoIP) Engineers design, build, and maintain VoIP systems. They work with a variety of technologies, including IP phones, VoIP gateways, and VoIP software. This course may be of interest to VoIP Engineers who want to learn more about designing and maintaining VoIP phone systems and virtual agents.
Telecommunications Engineer
Telecommunications Engineer
Telecommunications Engineers design, build, and maintain telecommunications systems. They work with a variety of technologies, including phone systems, virtual agents, and other communication systems. This course may be of interest to Telecommunications Engineers who want to learn more about designing and maintaining phone systems and virtual agents.
Virtualization Engineer
Virtualization Engineer
Virtualization Engineers design, build, and manage virtualized environments. They work with a variety of technologies, including virtual machines, virtual networks, and storage systems. This course may be of interest to Virtualization Engineers who want to learn more about designing and managing virtualized phone systems and virtual agents.
Information Technology (IT) Consultant
Information Technology (IT) Consultant
Information Technology (IT) Consultants work with clients to help them with their IT systems and infrastructure. In this role, your understanding of adding a phone gateway to a virtual agent will allow you to identify and address issues that clients may be experiencing with their phone systems and virtual agents. This course may be particularly useful to those who want to learn more about troubleshooting phone systems and virtual agents.
Telecommunications Technician
Telecommunications Technician
Telecommunications Technicians install, maintain, and repair telecommunications equipment. They work with a variety of technologies, including phone systems, fiber optic cables, and satellite dishes. This course may be of interest to Telecommunications Technicians who want to learn more about installing and maintaining telecommunications systems.
Data Center Technician
Data Center Technician
Data Center Technicians install, maintain, and repair computer systems and equipment in data centers. They work with a variety of technologies, including servers, storage systems, and networking equipment. This course may be of interest to Data Center Technicians who want to learn more about installing and maintaining phone systems and virtual agents in data centers.
Network Administrator
Network Administrator
Network Administrators design, build, and maintain computer networks. They work with a variety of technologies, including routers, switches, and firewalls. This course may be of interest to Network Administrators who want to learn more about designing and maintaining networks that support phone systems and virtual agents.
IT Project Manager
IT Project Manager
IT Project Managers oversee the planning, execution, and completion of IT projects. They work with cross-functional teams to ensure that projects are completed on time, within budget, and to the required standards. This course may be useful to IT Project Managers who want to learn more about managing projects that involve integrating phone systems with virtual agents.
Technical Writer
Technical Writer
Technical Writers create documentation for technical products and services. They work with a variety of technologies, including phone systems, virtual agents, and other software applications. This course may be of interest to Technical Writers who want to learn more about writing documentation for phone systems and virtual agents.
Trainer
Trainer
Trainers provide training on a variety of topics, including phone systems, virtual agents, and other software applications. They work with a variety of audiences, including employees, customers, and partners. This course may be of interest to Trainers who want to learn more about training on phone systems and virtual agents.
Consultant
Consultant
Consultants provide consulting services to businesses and organizations. They work with a variety of clients to help them with a variety of challenges, including improving their phone systems and virtual agents. This course may be of interest to Consultants who want to learn more about consulting on phone systems and virtual agents.
Customer Support Specialist
Customer Support Specialist
Customer Support Specialists provide technical support to customers who are experiencing problems with their products or services. They work with a variety of technologies, including phone systems, virtual agents, and other software applications. This course may be of interest to Customer Support Specialists who want to learn more about troubleshooting phone systems and virtual agents.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software applications. They work with a variety of technologies, including phone systems, virtual agents, and other software applications. This course may be of interest to Software Engineers who want to learn more about developing phone systems and virtual agents.
Cloud Architect
Cloud Architect
Cloud Architects design, build, and manage cloud-based solutions. They work with a variety of technologies, including cloud computing platforms, virtual machines, and storage systems. This course may be of interest to Cloud Architects who want to learn more about designing and managing cloud-based phone systems and virtual agents.
Product Manager
Product Manager
Product Managers manage the development and marketing of products and services. They work with a variety of teams to bring products and services to market. This course may be of interest to Product Managers who want to learn more about managing the development and marketing of phone systems and virtual agents.
For more career information including salaries, visit:
OpenCourser.com/course/qgyr3f/adding
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Adding a Phone Gateway to a Virtual Agent.
Provides a comprehensive overview of cloud native architectures, including the benefits and challenges of using them. It also covers best practices for designing and implementing cloud native applications using Google Cloud.
Focuses on the design of voice user interfaces (VUIs), which are becoming increasingly common in virtual agent interactions. It provides practical advice on creating natural and engaging VUI experiences, covering topics such as voice interaction patterns, conversational flow, and error handling.
Provides a practical guide to using Kubernetes, one of the leading container orchestration platforms. It covers the basics of Kubernetes, as well as more advanced topics such as networking, security, and storage.
Focuses on the practical applications of AI in marketing, with a specific chapter on conversational AI and chatbots. It provides insights into how AI can enhance customer engagement, personalization, and marketing automation.
Provides a comprehensive overview of site reliability engineering (SRE), a set of practices and principles for ensuring the reliability and performance of distributed systems.
Provides a practical guide to designing and implementing microservices, a type of distributed architecture that is becoming increasingly popular.
Provides a comprehensive overview of Google Cloud, including its core services and best practices for using them. It valuable resource for anyone who is considering using Google Cloud for their business.
Save
Provides a quick and easy introduction to Google Cloud Platform. It great starting point for anyone who is new to Google Cloud Platform and wants to learn more about its services.
Provides a comprehensive overview of Google Cloud Platform for developers, covering all aspects of using Google Cloud Platform for development. It valuable resource for anyone who is using Google Cloud Platform for development.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/qgyr3f/adding
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Effort
1 hour 30 minutes
Level
Intermediate
Via
Coursera
Institution
Google Cloud
Instructor
Google Cloud Training
Language
English
Good to know
Course provides hands-on practice with a phone gateway in a Google Cloud environment
Taught by Google Cloud Training, experts in cloud computing
Suitable for learners interested in integrating phone gateways with virtual agents
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