A complete plan of attack for molding your quality cost information into an informative report that will grab the attention of anyone who cares about the bottom line of your company. Learn the four standard cost of quality categories. Learn how to gather the essential building blocks of your report. Then learn to analyze and summarize this data to DRIVE
In this course, you will learn:
A complete plan of attack for molding your quality cost information into an informative report that will grab the attention of anyone who cares about the bottom line of your company. Learn the four standard cost of quality categories. Learn how to gather the essential building blocks of your report. Then learn to analyze and summarize this data to DRIVE
In this course, you will learn:
What raw data to collect and how to collect it
The four cost buckets: Prevention, Appraisal, Internal and External
Sources of Quality Costs like payroll, scrap data, training data, customer complaints, returned product freight, etc.
How to use Excel formulas like VLOOKUP to speed up your data summary
Formatting and distributing your COQ report for maximum impact
How products are costed from raw material through finished goods
Trends and patterns in COQ data
Estimating defect costs in a process series
How to effectively use the provided Excel templates
And MUCH MORE.
Cost of Quality is the business foundation for your quality engineering, management and continuous improvement initiatives. By learning the skills provided in this class, you will effectively connect your knowledge and activities as a quality professional to the larger objectives of your company. Sign up today to start learning this critical skill.
Introduction to this video series. Accurately, completely, and consistently measuring your organization's cost of quality is a cornerstone to improving your process.
The four major categories of quality costs used throughout the manufacturing and service industries.
Establish the routes to collect pertinent accounting and quality rejection data month after month.
Essential purchasing data and logical sub-group for reporting.
Interpreting and summarizing quality department payroll data.
Useful summary statistics for payroll data.
Setting up the External Quality Cost page of your report.
The key items needed for an internal quality rejection report.
Building the foundation of an accurate internal quality scrap log.
Collecting and summarizing training data.
Product costing for non-finance professionals.
Calculatingg the cost of your internal rework labor.
Merging the unit costs for your scrap and salvage into your Internal Scrap Log.
Finalizing your Internal Scrap Costs.
Build out your External Quality Costs page.
Integrating your External Quality Costs into your final report.
Integrating your Internal Quality Costs into your final report.
Integrating your Appraisal Quality Costs into your final report.
Integrating your Preventive Quality Costs into your final report.
Finalizing your Cost of Quality report and calculating your costs as a percentage of Sales.
Formatting and distribution of your report for maximum effectiveness.
Tracking your monthly quality costs for the long term.
5 Questions testing your knowledge of the lecture material.
Run charts and control charts for the major COQ categories.
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