Influencing, Collaboration and Decision Making from Coursera

The course emphasizes the importance of effective communication and the ability to analyze complex information to reach optimal decisions. By the end of the course, students will be equipped with the tools and techniques to influence others, build strong collaborative relationships, and make informed decisions that contribute to organizational success.

This course is designed for front-line, junior to mid-level supervisors and manager roles, responsible for leading teams, projects, and processes in a diverse range of organizations.

Participants should have a minimum of 3-5 years experience in roles that require leading, supervising, and managing people, projects, and processes critical within organizations.

What's inside

Syllabus

Influencing, Collaboration, and Decision Making

This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions. The course covers techniques to foster a culture of trust and cooperation, resolve conflicts, and make consensus-based decisions. Through interactive exercises and case studies, students will develop their influencing and collaboration skills, enabling them to work effectively with stakeholders at different levels. The course emphasizes the importance of effective communication and the ability to analyze complex information to reach optimal decisions. By the end of the course, students will be equipped with the tools and techniques to influence others, build strong collaborative relationships, and make informed decisions that contribute to organizational success.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Serves those with 3 to 5 years of leadership and supervision experience

Explores influencing, collaboration, decision-making, and providing informed judgments

Delves into strategies for building credibility and negotiating effectively

Emphasizes effective communication for optimal decision-making

Provides techniques for resolving conflicts and fostering trust

Helps learners develop analytical skills for processing complex information

Career center

Learners who complete Influencing, Collaboration and Decision Making will develop knowledge and skills that may be useful to these careers:

Change Manager

This course aligns well with the responsibilities of a Change Manager, who is responsible for leading and managing organizational change initiatives. This course provides a framework for Change Managers to develop effective influencing and collaboration skills, enabling them to build strong relationships with stakeholders, communicate effectively, and make informed decisions that drive successful change outcomes.

See salaries and explore the career path for Change Manager

Product Manager

This course aligns well with the responsibilities of a Product Manager. Product Managers are responsible for defining and managing the roadmap of a product, which requires effective collaboration with stakeholders, influencing decisions, and making informed choices. This course provides valuable insights into these areas, helping Product Managers build strong relationships with stakeholders, gather and analyze user feedback, and make data-driven decisions that drive product success.

See salaries and explore the career path for Product Manager

Marketing Manager

This course can greatly benefit Marketing Managers, who are responsible for developing and executing marketing campaigns that effectively reach target audiences. This course provides valuable insights into influencing, collaboration, and decision making, enabling Marketing Managers to build strong relationships with stakeholders, communicate effectively, and make data-driven decisions that drive brand awareness and lead generation.

See salaries and explore the career path for Marketing Manager

Sales Manager

The skills and techniques taught in this course are highly applicable to the role of a Sales Manager. Sales Managers are responsible for leading and motivating sales teams, developing sales strategies, and achieving revenue targets. This course provides a strong foundation in influencing, collaboration, and decision making, enabling Sales Managers to build strong relationships with clients, negotiate effectively, and make informed choices that drive sales growth.

See salaries and explore the career path for Sales Manager

Financial Analyst

This course can benefit Financial Analysts, who are responsible for analyzing financial data, making investment recommendations, and developing financial models. This course provides a framework for Financial Analysts to develop effective decision-making and collaboration skills, enabling them to analyze complex financial information, make sound judgments, and communicate their insights effectively to stakeholders.

See salaries and explore the career path for Financial Analyst

Project Manager

This course on Effectively Influencing Others, Collaborating, and Making Informed Decisions can be very useful in the career of a Project Manager. This course teaches essential techniques for working with stakeholders at different levels, which is crucial for a Project Manager who needs to coordinate and manage projects with multiple teams and individuals. By enhancing their influencing and collaboration skills, Project Managers can build strong relationships with team members and clients, leading to improved project outcomes and overall success.

See salaries and explore the career path for Project Manager

Data Analyst

This course may be useful for Data Analysts, who are responsible for collecting, analyzing, and interpreting data to support decision-making. This course provides a framework for Data Analysts to develop effective decision-making and collaboration skills, enabling them to analyze complex data sets, draw meaningful insights, and communicate their findings effectively to stakeholders.

See salaries and explore the career path for Data Analyst

Human Resources Manager

This course can be beneficial to Human Resources Managers, who play a vital role in managing employee relations, recruitment, and talent development. This course provides valuable insights into influencing, collaboration, and decision making, enabling Human Resources Managers to build strong relationships with employees and stakeholders, resolve conflicts effectively, and make informed decisions that foster a positive and productive work environment.

See salaries and explore the career path for Human Resources Manager

Consultant

The skills learned in this course on Influencing, Collaboration, and Decision Making are highly relevant to the role of a Consultant. Consultants are required to influence clients and stakeholders, collaborate effectively with teams, and make informed decisions to deliver successful consulting projects. This course provides a solid foundation in these areas, enabling Consultants to build credibility, negotiate effectively, and analyze information to make sound judgments.

See salaries and explore the career path for Consultant

Team Leader

This course can assist Team Leaders in developing the skills necessary to lead and motivate their teams effectively. Team Leaders play a crucial role in fostering a culture of trust and cooperation, resolving conflicts, and making consensus-based decisions. This course provides a framework for Team Leaders to build credibility, communicate effectively, and analyze information to make sound judgments, leading to improved team performance and organizational success.

See salaries and explore the career path for Team Leader

Business Analyst

This course may be useful for Business Analysts, as it covers techniques for analyzing information and making sound decisions, which are essential skills in this role. Business Analysts are responsible for gathering and analyzing business requirements, developing solutions, and communicating recommendations to stakeholders. By improving their decision-making abilities, Business Analysts can ensure that they deliver high-quality solutions that meet the needs of the organization.

See salaries and explore the career path for Business Analyst

Risk Manager

This course may be useful for Risk Managers, who are responsible for identifying, assessing, and mitigating risks within an organization. This course provides a framework for Risk Managers to develop effective influencing and collaboration skills, enabling them to build strong relationships with stakeholders, communicate effectively, and make informed decisions that enhance the organization's resilience and risk management posture.

See salaries and explore the career path for Risk Manager

Program Manager

This course can be helpful for Program Managers, who are responsible for managing complex projects and programs that involve multiple teams and stakeholders. This course provides a framework for Program Managers to develop effective decision-making and collaboration skills, enabling them to analyze information, make sound judgments, and foster a culture of trust and cooperation among team members, leading to successful program execution and delivery.

See salaries and explore the career path for Program Manager

Software Engineer

This course may be helpful for Software Engineers, who are responsible for designing, developing, and maintaining software systems. This course provides a framework for Software Engineers to develop effective collaboration and decision-making skills, enabling them to work effectively with team members, analyze requirements, and make informed choices that enhance the quality and efficiency of software development.

See salaries and explore the career path for Software Engineer

Operations Manager

This course may be useful for Operations Managers, who are responsible for overseeing the day-to-day operations of an organization. This course provides a framework for Operations Managers to develop effective collaboration and decision-making skills, enabling them to build strong relationships with teams, optimize processes, and make informed choices that improve operational efficiency and productivity.

See salaries and explore the career path for Operations Manager