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Hector Sandoval

This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions. The course covers techniques to foster a culture of trust and cooperation, resolve conflicts, and make consensus-based decisions. Through interactive exercises and case studies, students will develop their influencing and collaboration skills, enabling them to work effectively with stakeholders at different levels.

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This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions. The course covers techniques to foster a culture of trust and cooperation, resolve conflicts, and make consensus-based decisions. Through interactive exercises and case studies, students will develop their influencing and collaboration skills, enabling them to work effectively with stakeholders at different levels.

The course emphasizes the importance of effective communication and the ability to analyze complex information to reach optimal decisions. By the end of the course, students will be equipped with the tools and techniques to influence others, build strong collaborative relationships, and make informed decisions that contribute to organizational success.

This course is designed for front-line, junior to mid-level supervisors and manager roles, responsible for leading teams, projects, and processes in a diverse range of organizations.

Participants should have a minimum of 3-5 years experience in roles that require leading, supervising, and managing people, projects, and processes critical within organizations.

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Syllabus

Influencing, Collaboration, and Decision Making
This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions. The course covers techniques to foster a culture of trust and cooperation, resolve conflicts, and make consensus-based decisions. Through interactive exercises and case studies, students will develop their influencing and collaboration skills, enabling them to work effectively with stakeholders at different levels. The course emphasizes the importance of effective communication and the ability to analyze complex information to reach optimal decisions. By the end of the course, students will be equipped with the tools and techniques to influence others, build strong collaborative relationships, and make informed decisions that contribute to organizational success.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Serves those with 3 to 5 years of leadership and supervision experience
Explores influencing, collaboration, decision-making, and providing informed judgments
Delves into strategies for building credibility and negotiating effectively
Emphasizes effective communication for optimal decision-making
Provides techniques for resolving conflicts and fostering trust
Helps learners develop analytical skills for processing complex information

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Influencing, Collaboration and Decision Making with these activities:
Attend a networking event for professionals in your field
This activity will help you to expand your professional network, learn about new opportunities, and get advice from others in your field.
Browse courses on Networking
Show steps
  • Find a networking event that is relevant to your field.
  • Register for the event and attend.
  • Introduce yourself to people and ask them about their work.
  • Share your own experiences and insights.
  • Follow up with the people you meet after the event.
Watch tutorials on how to use data analysis software
This activity will help you to develop your data analysis skills by providing you with an opportunity to learn from experts in the field.
Browse courses on Data Analysis
Show steps
  • Find a set of tutorials on data analysis software that are appropriate for your level of experience.
  • Watch the tutorials and take notes on the key concepts.
  • Practice using the software on your own.
  • Apply the software to a real-world data analysis project.
  • Share your results with others.
Form a study group with other students in the course
This activity will help you to learn from and support other students in the course. You will also have the opportunity to practice your communication and collaboration skills.
Browse courses on Collaboration
Show steps
  • Find other students in the course who are interested in forming a study group.
  • Decide how often you want to meet and what you want to cover in each session.
  • Meet regularly and discuss the course material.
  • Work together on assignments and projects.
  • Support each other through the course.
Four other activities
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Solve negotiation case studies
This activity will help you to develop your negotiation skills by providing you with an opportunity to practice in a safe and controlled environment.
Browse courses on Negotiation
Show steps
  • Find a set of negotiation case studies online or in a textbook.
  • Read through the case studies and identify the key issues.
  • Develop a negotiation strategy for each case study.
  • Role-play the negotiation with a partner.
  • Analyze the results of the negotiation and identify areas for improvement.
Read Persuasion by Jane Austen
This classic novel by Jane Austen explores themes of love, second chances, and the importance of following one's heart. Reading this book will help you develop a deeper understanding of human nature and the complexities of relationships.
Show steps
  • Purchase or borrow a copy of Persuasion.
  • Set aside some time each day to read.
  • Take notes on the characters, plot, and themes as you read.
  • Discuss the book with a friend or family member.
  • Write a review of the book.
Attend a workshop on conflict resolution
This activity will help you to develop your conflict resolution skills by providing you with an opportunity to learn from experts in the field and to practice your skills in a safe and controlled environment.
Browse courses on Conflict Resolution
Show steps
  • Find a workshop on conflict resolution that is appropriate for your level of experience.
  • Register for the workshop and attend all of the sessions.
  • Participate actively in the exercises and discussions.
  • Apply the skills you learn in the workshop to your own life and work.
  • Share your experiences with others.
Write a blog post about the importance of communication in leadership
This activity will help you to develop your writing skills and your understanding of the importance of communication in leadership. You will also have the opportunity to share your knowledge with others.
Browse courses on Communication
Show steps
  • Choose a specific aspect of communication in leadership to focus on.
  • Research the topic and gather information from credible sources.
  • Write a blog post that is well-organized and easy to read.
  • Promote your blog post on social media and other online platforms.
  • Respond to comments and feedback from readers.

Career center

Learners who complete Influencing, Collaboration and Decision Making will develop knowledge and skills that may be useful to these careers:
Change Manager
This course aligns well with the responsibilities of a Change Manager, who is responsible for leading and managing organizational change initiatives. This course provides a framework for Change Managers to develop effective influencing and collaboration skills, enabling them to build strong relationships with stakeholders, communicate effectively, and make informed decisions that drive successful change outcomes.
Product Manager
This course aligns well with the responsibilities of a Product Manager. Product Managers are responsible for defining and managing the roadmap of a product, which requires effective collaboration with stakeholders, influencing decisions, and making informed choices. This course provides valuable insights into these areas, helping Product Managers build strong relationships with stakeholders, gather and analyze user feedback, and make data-driven decisions that drive product success.
Marketing Manager
This course can greatly benefit Marketing Managers, who are responsible for developing and executing marketing campaigns that effectively reach target audiences. This course provides valuable insights into influencing, collaboration, and decision making, enabling Marketing Managers to build strong relationships with stakeholders, communicate effectively, and make data-driven decisions that drive brand awareness and lead generation.
Sales Manager
The skills and techniques taught in this course are highly applicable to the role of a Sales Manager. Sales Managers are responsible for leading and motivating sales teams, developing sales strategies, and achieving revenue targets. This course provides a strong foundation in influencing, collaboration, and decision making, enabling Sales Managers to build strong relationships with clients, negotiate effectively, and make informed choices that drive sales growth.
Financial Analyst
This course can benefit Financial Analysts, who are responsible for analyzing financial data, making investment recommendations, and developing financial models. This course provides a framework for Financial Analysts to develop effective decision-making and collaboration skills, enabling them to analyze complex financial information, make sound judgments, and communicate their insights effectively to stakeholders.
Project Manager
This course on Effectively Influencing Others, Collaborating, and Making Informed Decisions can be very useful in the career of a Project Manager. This course teaches essential techniques for working with stakeholders at different levels, which is crucial for a Project Manager who needs to coordinate and manage projects with multiple teams and individuals. By enhancing their influencing and collaboration skills, Project Managers can build strong relationships with team members and clients, leading to improved project outcomes and overall success.
Data Analyst
This course may be useful for Data Analysts, who are responsible for collecting, analyzing, and interpreting data to support decision-making. This course provides a framework for Data Analysts to develop effective decision-making and collaboration skills, enabling them to analyze complex data sets, draw meaningful insights, and communicate their findings effectively to stakeholders.
Human Resources Manager
This course can be beneficial to Human Resources Managers, who play a vital role in managing employee relations, recruitment, and talent development. This course provides valuable insights into influencing, collaboration, and decision making, enabling Human Resources Managers to build strong relationships with employees and stakeholders, resolve conflicts effectively, and make informed decisions that foster a positive and productive work environment.
Consultant
The skills learned in this course on Influencing, Collaboration, and Decision Making are highly relevant to the role of a Consultant. Consultants are required to influence clients and stakeholders, collaborate effectively with teams, and make informed decisions to deliver successful consulting projects. This course provides a solid foundation in these areas, enabling Consultants to build credibility, negotiate effectively, and analyze information to make sound judgments.
Team Leader
This course can assist Team Leaders in developing the skills necessary to lead and motivate their teams effectively. Team Leaders play a crucial role in fostering a culture of trust and cooperation, resolving conflicts, and making consensus-based decisions. This course provides a framework for Team Leaders to build credibility, communicate effectively, and analyze information to make sound judgments, leading to improved team performance and organizational success.
Business Analyst
This course may be useful for Business Analysts, as it covers techniques for analyzing information and making sound decisions, which are essential skills in this role. Business Analysts are responsible for gathering and analyzing business requirements, developing solutions, and communicating recommendations to stakeholders. By improving their decision-making abilities, Business Analysts can ensure that they deliver high-quality solutions that meet the needs of the organization.
Risk Manager
This course may be useful for Risk Managers, who are responsible for identifying, assessing, and mitigating risks within an organization. This course provides a framework for Risk Managers to develop effective influencing and collaboration skills, enabling them to build strong relationships with stakeholders, communicate effectively, and make informed decisions that enhance the organization's resilience and risk management posture.
Program Manager
This course can be helpful for Program Managers, who are responsible for managing complex projects and programs that involve multiple teams and stakeholders. This course provides a framework for Program Managers to develop effective decision-making and collaboration skills, enabling them to analyze information, make sound judgments, and foster a culture of trust and cooperation among team members, leading to successful program execution and delivery.
Software Engineer
This course may be helpful for Software Engineers, who are responsible for designing, developing, and maintaining software systems. This course provides a framework for Software Engineers to develop effective collaboration and decision-making skills, enabling them to work effectively with team members, analyze requirements, and make informed choices that enhance the quality and efficiency of software development.
Operations Manager
This course may be useful for Operations Managers, who are responsible for overseeing the day-to-day operations of an organization. This course provides a framework for Operations Managers to develop effective collaboration and decision-making skills, enabling them to build strong relationships with teams, optimize processes, and make informed choices that improve operational efficiency and productivity.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Influencing, Collaboration and Decision Making.
Provides a comprehensive overview of the science and practice of influence, and is considered a foundational work in the field.
Provides practical techniques for understanding and influencing others, and is considered a classic in the field of persuasion.
Explores the concept of collaborative intelligence and how it can be used to improve teamwork and decision-making.
Provides insights into the art of gathering people together, and how to create meaningful and productive meetings.
Provides a clear and concise guide to the decision-making process, including tools and techniques for making informed decisions.
Provides a lean approach to building and validating products and services, which can be particularly useful for entrepreneurs and innovators.
This classic work on strategy and warfare provides timeless principles that can be applied to a variety of situations, including negotiation and conflict resolution.

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