Quality Improvement in Healthcare: the Case for Change from FutureLearn

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for people working in health and social care organisations such as clinicians, allied health professionals, nurses, managers or administrators. People with a general interest in health and social care organisations, such as service users and carers, may also find the course of interest to them. You can use the hashtag #FLimprovinghealthcare to talk about this course on social media.

Topics Covered

Complexity and quality improvement in health and social care
Quality improvement theory: the Model for Improvement, an introduction to LEAN, an introduction to microsystems
Evaluating quality improvement: the lens of profound knowledge, measuring for improvement
Engagement and co-production
Systems modelling and quality improvement: modelling for demand and capacity problems and computer simulation modelling
Making the case for quality improvement

Reviews summary

Quality improvement in healthcare introduction

According to learners, this course is a highly relevant and applicable introduction to Quality Improvement principles specifically for the healthcare setting. Students find it provides a good theoretical foundation covering key concepts like the Model for Improvement and Lean, with clear explanations and engaging videos. Many reviewers note the course material is immediately applicable to their professional roles and helps increase their confidence in discussing and implementing QI initiatives. However, some learners feel the course lacks depth for those already familiar with QI or seeking advanced practical implementation strategies, making it best suited for beginners.

Well-structured with clear videos and manageable pace.

"The structure was easy to follow, and the commitment required felt manageable alongside a busy job. Highly recommend!"

"The videos were engaging, and the supplementary readings were informative without being overwhelming."

"The lectures were clear, but the reading materials were quite dense at times."

Provides a solid and clear introduction to QI theory.

"This course provided a fantastic overview of Quality Improvement principles tailored specifically for the healthcare setting."

"A solid introduction to QI in healthcare. It covers the key theories mentioned in the description well."

"Excellent resource for anyone new to quality improvement in healthcare."

"Good overview, relevant topics covered. ...The course material provides a good starting point."

Tools and concepts are highly relevant and applicable.

"This course provided... concepts were explained clearly with relevant examples. As a clinical nurse manager, I found the content immediately applicable to challenges we face daily."

"The final module tying everything together with 'Making the Case for Change' was particularly impactful and practical. I feel more confident discussing and implementing QI initiatives now."

"Learned so much! The blend of theory and healthcare-specific examples was perfect. ...This course gave me the confidence to champion QI projects in my team."

"I learned tools and strategies that I could put into practice right away in my healthcare role."

Some wish for more hands-on practice or detailed case studies.

"While it gives a good theoretical grounding, I would have liked slightly more hands-on exercises or case studies that required applying the tools step-by-step."

"I felt it lacked depth for someone already familiar... I was hoping for more advanced techniques or detailed implementation strategies."

"I found this course too basic. It touches on many concepts but doesn't dive deep enough for practical application..."

"While I learned the theory well, I would have liked more opportunities to practice applying the methods."

Best for beginners; may be too basic for experienced learners.

"...felt it lacked depth for someone already familiar with general QI principles. It's very much an introductory level."

"Suitable for beginners, less so for intermediate learners."

"I found this course too basic. ...Much of the content felt like a high-level summary... Not very useful for experienced professionals."

"As someone experienced in QI, I found the content covered familiar ground and didn't go deep enough into advanced application."

Career center

Learners who complete Quality Improvement in Healthcare: the Case for Change will develop knowledge and skills that may be useful to these careers:

Quality Improvement in Healthcare

the Case for Change

Topics Covered

Topics Covered

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Reviews summary

Quality improvement in healthcare introduction

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