Navigating Healthcare Supply Chain Operations from Coursera

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Syllabus

Demand and Capacity Planning in Healthcare

Managing the highly uncertain demand and matching this to available capacity in healthcare is a major challenge for many organizations. In this module, you will examine this demand-capacity mismatch and ways in which firms address it. You will examine demand forecasting approaches, capacity planning, queuing or waiting line challenge, and scheduling systems.

Inventory Management

Inventory plays an important role in service delivery and performance of the organization. Healthcare organizations hold a wide variety of inventory items that range from commodity items to advanced equipment. However, holding too much inventory is expensive for the organization in part because inventory ties up capital, incurs storage and service costs, and creates a risk that the inventory may be damaged, stolen or become obsolete. This module highlights what inventory is, challenges and players involved, and approaches for improving inventory performance.

Procurement and Supplies Management

Procurement or the acquisition of supplies and services is an important function in healthcare. In this module, you will examine the procurement process and its importance, procurement challenges that organizations in healthcare face, different procurement models, vendor selection process, group purchasing organizations (GPOs) and their role in procurement, and procurement best practices. As you engage with the material throughout this module, reflect on the procurement challenges you observe within your own organization.

Emerging Trends in Healthcare Supply Chain, Strategy, and Impact on Performance

Healthcare organizations operate in a dynamic and ever-changing environment where new challenges, opportunities, and threats are the norm. There are many trends that continuously shape the way the organizations in the healthcare sector operate. For example, the Covid-19 pandemic had a profound impact on many organizations across different industries. Some organizations were not able to cope with the challenges brought about by Covid-19 pandemic. It is important that managers appreciate such trends in order to steer their organizations to success in the face of the trends.In this module, you will examine different trends that impact the healthcare sector including innovations, some best practices in the healthcare operations, change management approaches, and a highlight of key lessons in the course

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines real-world healthcare supply chain scenarios, fostering practical understanding

Focuses on foundational skills essential for effective healthcare supply chain management

Provides structured opportunities to apply course concepts through an operational process improvement project

Carries forward foundational knowledge and project plan from previous course, ensuring continuity for learners

Offers a comprehensive exploration of healthcare supply chain operations, covering vital aspects such as inventory control, logistics, procurement, and supply chain relationships

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Navigating Healthcare Supply Chain Operations with these activities:

Find a mentor in the healthcare supply chain field

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Finding a mentor in the healthcare supply chain field will provide you with guidance and support as you develop your career.

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Identify potential mentors in the healthcare supply chain field
Reach out to potential mentors and introduce yourself
Schedule a meeting to discuss mentoring opportunities

Read: Supply Chain Management: Strategy, Planning, and Operation

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Gain a foundational understanding of supply chain management concepts and their application in healthcare.

View Supply Chain Management: Strategy, Planning,... on Amazon

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Read the first five chapters
Summarize the key concepts discussed in each chapter
Identify how these concepts relate to the healthcare supply chain

Volunteer at a healthcare organization

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Volunteering at a healthcare organization will provide you with hands-on experience in the healthcare supply chain and allow you to network with professionals in the field.

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Identify a healthcare organization to volunteer at
Contact the organization and inquire about volunteer opportunities
Complete the necessary training and orientation
Perform volunteer tasks as assigned

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Follow tutorials on demand and capacity planning

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Gain a deeper understanding of demand and capacity planning techniques, enhancing forecasting and resource allocation skills.

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Research online tutorials on demand and capacity planning
Select a reputable tutorial and follow it step-by-step
Apply the techniques learned to a real-world scenario

Review basic statistics and data analysis techniques

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Reviewing basic statistics and data analysis techniques will help you better understand and interpret data in the healthcare supply chain.

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Review basic statistical concepts such as mean, median, and standard deviation
Review basic data analysis techniques such as linear regression and hypothesis testing

Attend industry conferences and events

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Attending industry conferences and events will allow you to network with professionals in the healthcare supply chain and learn about the latest trends and developments.

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Identify industry conferences and events to attend
Register for the events
Attend the events and participate in networking opportunities

Create a flowchart of inventory management processes

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Develop a visual representation of inventory management processes, enhancing understanding of their flow and interactions.

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Identify key steps in the inventory management process
Create a flowchart using a visual tool
Review and refine the flowchart for clarity and accuracy

Review scheduling tools and techniques

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Engaging with scheduling tool simulations can help build familiarity and ease the learning curve once you begin using them on the job.

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Review online tutorials and demonstrations of scheduling tools and techniques
Practice using scheduling tools and techniques in a simulated environment

Analyze a case study on healthcare supply chain challenges

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Analyzing a real-world case study will provide you with insights into the challenges faced by healthcare supply chains and how they were overcome.

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Read and understand the case study
Identify the challenges faced by the healthcare supply chain
Analyze the strategies used to overcome the challenges
Draw conclusions and make recommendations

Solve case studies on procurement strategies

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Apply procurement knowledge to real-world scenarios, improving decision-making and problem-solving skills.

Browse courses on Procurement

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Read the provided case studies
Analyze the procurement strategies used in each case
Develop alternative strategies and evaluate their effectiveness

Attend workshops on healthcare supply chain topics

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Attending workshops on healthcare supply chain topics will allow you to learn from experts in the field and gain practical skills.

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Identify workshops on healthcare supply chain topics to attend
Register for the workshops
Attend the workshops and participate in the activities

Volunteer at a local hospital or clinic in the supply chain department

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Gain hands-on experience in a real-world healthcare supply chain setting, applying knowledge and developing practical skills.

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Identify local hospitals or clinics that offer volunteer opportunities in the supply chain department
Contact the volunteer coordinator and inquire about available positions
Attend the required volunteer training and orientation
Show up on time for your volunteer shifts and actively participate in assigned tasks

Develop a supply chain improvement plan

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Creating a hypothetical supply chain improvement plan will not only showcase your understanding of the course material but will provide you with a valuable template to use in your future career.

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Identify areas for improvement in the healthcare supply chain
Develop strategies to address the identified areas for improvement
Create a plan for implementing the strategies

Develop a presentation on emerging trends in healthcare supply chain

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Research and present on emerging trends, fostering a forward-looking mindset and understanding of future challenges and opportunities.

Browse courses on Emerging Trends

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Research emerging trends in the healthcare supply chain
Identify key trends and their potential impact
Create a clear and engaging presentation
Present your findings to your classmates or colleagues

Contribute to an open-source project in healthcare supply chain

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Gain practical experience and contribute to the advancement of healthcare supply chain technologies.

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Identify open-source projects related to healthcare supply chain
Review the project documentation and identify areas where you can contribute
Make code contributions or provide documentation updates
Engage with the project community and share your expertise

Career center

Learners who complete Navigating Healthcare Supply Chain Operations will develop knowledge and skills that may be useful to these careers:

Healthcare Operations Manager

A Healthcare Operations Manager has the duty of organizing and streamlining a healthcare organization's functions and services. They need to use their knowledge of healthcare supply chain optimization to make data-backed decisions about inventory management, logistics, procurement, and supply chain relationships. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University is one that can help Healthcare Operations Managers develop their skills by providing in-depth knowledge of these topics. The course's focus on using tools and techniques to enhance healthcare supply chain management makes it especially useful for this role.

See salaries and explore the career path for Healthcare Operations Manager

Supply Chain Analyst

Supply Chain Analysts use data to analyze supply chain processes, identify inefficiencies, and create solutions to improve them. They need to have a strong understanding of supply chain management principles, as well as the ability to use data analysis tools and techniques. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University can provide Supply Chain Analysts with the knowledge and skills they need to be successful in their role. The course covers topics such as inventory management, logistics, procurement, and supply chain relationships, and it provides students with the opportunity to apply these concepts to an operational process improvement project.

See salaries and explore the career path for Supply Chain Analyst

Procurement Manager

Procurement Managers are responsible for overseeing the procurement of goods and services for their organizations. They need to have a strong understanding of procurement processes, as well as the ability to negotiate contracts and manage supplier relationships. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University can provide Procurement Managers with the knowledge and skills they need to be successful in their role. The course covers topics such as procurement processes, procurement challenges, vendor selection, and group purchasing organizations.

See salaries and explore the career path for Procurement Manager

Inventory Manager

Inventory Managers are responsible for overseeing the inventory of goods and materials for their organizations. They need to have a strong understanding of inventory management principles, as well as the ability to use inventory management software. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University can provide Inventory Managers with the knowledge and skills they need to be successful in their role. The course covers topics such as inventory management, inventory challenges, and inventory performance improvement.

See salaries and explore the career path for Inventory Manager

Logistics Manager

Logistics Managers are responsible for overseeing the transportation and storage of goods and materials for their organizations. They need to have a strong understanding of logistics principles, as well as the ability to manage transportation and warehousing operations. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University can provide Logistics Managers with the knowledge and skills they need to be successful in their role. The course covers topics such as logistics, logistics challenges, and logistics performance improvement.

See salaries and explore the career path for Logistics Manager

Healthcare Consultant

Healthcare Consultants provide consulting services to healthcare organizations on a variety of topics, including supply chain management. They need to have a strong understanding of healthcare supply chain principles, as well as the ability to identify and solve problems. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University can provide Healthcare Consultants with the knowledge and skills they need to be successful in their role. The course covers topics such as healthcare supply chain management, healthcare supply chain challenges, and healthcare supply chain performance improvement.

See salaries and explore the career path for Healthcare Consultant

Business Analyst

Business Analysts are responsible for analyzing business processes and identifying opportunities for improvement. They need to have a strong understanding of business analysis principles, as well as the ability to use data analysis tools and techniques. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University can provide Business Analysts with the knowledge and skills they need to be successful in their role. The course covers topics such as business analysis, business analysis challenges, and business analysis performance improvement.

See salaries and explore the career path for Business Analyst

Project Manager

Project Managers are responsible for planning, executing, and closing projects. They need to have a strong understanding of project management principles, as well as the ability to manage project teams and budgets. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Project Managers who are working on healthcare supply chain projects. The course covers topics such as project management, project management challenges, and project management performance improvement.

See salaries and explore the career path for Project Manager

Operations Manager

Operations Managers are responsible for overseeing the day-to-day operations of their organizations. They need to have a strong understanding of operations management principles, as well as the ability to manage people and processes. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Operations Managers who are working in the healthcare industry. The course covers topics such as operations management, operations management challenges, and operations management performance improvement.

See salaries and explore the career path for Operations Manager

Quality Assurance Manager

Quality Assurance Managers are responsible for ensuring that the products and services of their organizations meet quality standards. They need to have a strong understanding of quality assurance principles, as well as the ability to conduct quality audits and inspections. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Quality Assurance Managers who are working in the healthcare industry. The course covers topics such as quality assurance, quality assurance challenges, and quality assurance performance improvement.

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Continuous Improvement Manager

Continuous Improvement Managers are responsible for overseeing the continuous improvement of their organizations' processes and systems. They need to have a strong understanding of continuous improvement principles, as well as the ability to manage continuous improvement projects. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Continuous Improvement Managers who are working in the healthcare industry. The course covers topics such as continuous improvement, continuous improvement challenges, and continuous improvement performance improvement.

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Data Analyst

Data Analysts are responsible for collecting, analyzing, and interpreting data to help their organizations make informed decisions. They need to have a strong understanding of data analysis principles, as well as the ability to use data analysis tools and techniques. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Data Analysts who are working in the healthcare industry. The course covers topics such as data analysis, data analysis challenges, and data analysis performance improvement.

See salaries and explore the career path for Data Analyst

Financial Analyst

Financial Analysts are responsible for analyzing financial data to help their organizations make informed decisions. They need to have a strong understanding of financial analysis principles, as well as the ability to use financial analysis tools and techniques. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Financial Analysts who are working in the healthcare industry. The course covers topics such as financial analysis, financial analysis challenges, and financial analysis performance improvement.

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Information Systems Manager

Information Systems Managers are responsible for overseeing the information systems of their organizations. They need to have a strong understanding of information systems principles, as well as the ability to manage information systems projects and teams. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Information Systems Managers who are working in the healthcare industry. The course covers topics such as information systems, information systems challenges, and information systems performance improvement.

See salaries and explore the career path for Information Systems Manager

Healthcare Administrator

Healthcare Administrators are responsible for overseeing the administrative functions of their organizations. They need to have a strong understanding of healthcare administration principles, as well as the ability to manage healthcare organizations and teams. The course 'Navigating Healthcare Supply Chain Operations' from Northeastern University may be useful for Healthcare Administrators who are working in the healthcare industry. The course covers topics such as healthcare administration, healthcare administration challenges, and healthcare administration performance improvement.

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Navigating Healthcare Supply Chain Operations

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