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Madecraft

This course will teach you communications secrets that can help you to leave a lasting impression and engage with others more meaningfully.

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This course will teach you communications secrets that can help you to leave a lasting impression and engage with others more meaningfully.

Powerful conversations have the potential to energize and inspire, yet many struggle to consistently engage in such meaningful dialogues. Learning the art of effective communication is essential for fostering more enriching and impactful conversations.

In this course, Mastering Powerful Conversations, communications expert Betsy Butterick shares invaluable techniques to enhance your conversational skills. You’ll begin by revisiting the fundamentals of a great conversation and acquiring essential tools for guiding its progression. From there, Betsy will equip you with specific tactics to significantly enhance the effectiveness of your interactions.

Through active engagement, you’ll learn how to skillfully navigate dialogue by asking thoughtful questions, creating space for discussion, and embracing constructive disagreement. Additionally, you’ll discover strategies for making requests tactfully and expressing genuine gratitude to your conversation partners.

By the end of this course, you’ll feel empowered and eager to engage in more impactful conversations, equipped with the knowledge and skills to foster deeper connections and drive positive outcomes.

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What's inside

Syllabus

Introduction
Listening to Understand
Reducing Weak Language
Creating Space for Dialogue
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Emotional Intelligence in Conversation
The Three W's
The Power of Names
One Small Shift
Rephrase the Positive
Framing Your Ask
Expressing Gratitude
Conclusion

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides an essential foundation for professionals who want to enhance their conversational skills and engage with others more effectively
Instructed by a recognized communications expert, Betsy Butterick, who draws upon years of experience and expertise
Equips learners with practical techniques and strategies to navigate dialogue effectively, including asking thoughtful questions, creating space for discussion, and expressing gratitude
Empowers learners to navigate constructive disagreement and make requests tactfully, promoting positive outcomes in conversations
Suitable for individuals seeking to enhance their communication skills in various fields, including business, leadership, and personal life
Teaches essential tools and techniques for guiding conversations productively, creating meaningful dialogue and fostering positive connections

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Having More Memorable Conversations with these activities:
Review previous notes and assignments related to communication
Refresh your understanding of key concepts covered in previous communication courses or materials.
Browse courses on Communication
Show steps
  • Gather notes, assignments, and other materials from previous communication courses
  • Review the materials and identify areas for improvement
  • Summarize and reinforce key concepts
Attend networking events related to communication
Participate in networking events to connect with professionals in the field of communication and explore opportunities for growth.
Show steps
  • Identify and attend networking events focused on communication
  • Introduce yourself to others and engage in conversations
  • Follow up with connections after the event
Follow tutorials on conversational techniques
Seek out and engage with guided tutorials to refine conversational techniques and improve communication abilities.
Browse courses on Effective Communication
Show steps
  • Identify a specific area for improvement
  • Locate and follow a relevant tutorial
  • Practice and implement the techniques
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice active listening exercises
Participate in focused drills designed to enhance listening comprehension and communication capabilities.
Browse courses on Active Listening
Show steps
  • Engage in role-playing exercises with a partner
  • Listen attentively and provide feedback
Develop a presentation on a specific communication technique
Craft a compelling presentation to showcase a specific communication technique and demonstrate its effectiveness.
Browse courses on Communication Techniques
Show steps
  • Research and select a communication technique
  • Develop a presentation outline and gather supporting materials
  • Practice delivering the presentation and receive feedback
  • Present the communication technique to an audience
Host a peer discussion on communication challenges
Lead a discussion group to analyze communication challenges, share experiences, and explore solutions.
Browse courses on Communication Challenges
Show steps
  • Choose a specific communication challenge
  • Facilitate a discussion among peers
  • Summarize key insights and share with the group
Volunteer as a mentor or tutor in communication skills
Engage as a mentor or tutor, offering guidance and support to individuals seeking to enhance their communication abilities.
Browse courses on Communication Skills
Show steps
  • Identify a volunteer opportunity related to communication skills
  • Provide support and guidance to individuals
  • Reflect on experiences and share insights with others

Career center

Learners who complete Having More Memorable Conversations will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Having More Memorable Conversations.
Provides a comprehensive guide to the art of conversation. It covers everything from starting and ending conversations to dealing with difficult people.
Provides a framework for nonviolent communication. It valuable resource for anyone who wants to improve their ability to communicate with empathy and compassion.
Provides a framework for having difficult conversations in a way that is productive and respectful. It valuable resource for anyone who wants to improve their communication skills.
Explores the power of talk. It provides insights into how different cultures communicate and how to overcome communication barriers.
Explores the importance of silence in communication. It provides practical tips on how to use silence to your advantage.
Explores the concept of conversational intelligence. It provides insights into how great leaders use conversation to build trust and get extraordinary results.
Provides a practical guide to the art of small talk. It valuable resource for anyone who wants to improve their ability to start and keep conversations going.
Explores the power of introverts. It provides insights into the unique communication style of introverts.
Provides a framework for personal and professional success. It includes a chapter on communication skills.

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