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How to Have Difficult Conversations

Being a Technology Manager,

In your personal and professional relationships you have many opportunities to have critical conversations. It may feel uncomfortable bringing up sensitive topics and bringing attention to things that need to change because you may be worried about hurting feelings or overstepping boundaries. In this course, How to Have Difficult Conversations, you will learn to master the art of planning for and participating in conversations that are hard and uncomfortable, whether you are the initiator of the conversation or the subject of the meeting. First, you will see how to prepare for the difficult conversation, from purposefully planning for the meeting in the right environment to being prepared and practiced with specific language to achieve your objectives. Next, you will discover ideas and tactics for how to present the problem and keep the conversation focused, responding to emotions appropriately and keep your own emotions in check. Finally, you will explore what to do after you are done with the difficult conversation, including the critical follow-up, and how to act towards and around the people involved in the critical conversation. When you are finished with this course, you will have the skills and knowledge of leadership and communication needed to have successful difficult conversations.

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Length 1.6 hours
Starts On Demand (Start anytime)
Cost $35/month (Access to entire library- free trial available)
From Pluralsight
Instructor Jason Alba
Download Videos On Windows, MacOS, iOS, and Android Pluralsight app
Language English
Tags Business Professional Communications Skills

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Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile.

Conversation Lab Coordinator $27k

Critical Care Nurse 4 $58k

Critical Care RN- Critical Care Float Pool $79k

Critical Material Buyer $81k

Conversation Analyst $83k

Critical Analyst Manager $89k

French tutor and conversation partner in the Learning Resource [email protected] $91k

Critical Power $102k

Senior Conversation Analyst $119k

Business Critical Engineer $138k

Critical Care Pharmacist 2 $197k

Conversation Partner $266k

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Rating Not enough ratings
Length 1.6 hours
Starts On Demand (Start anytime)
Cost $35/month (Access to entire library- free trial available)
From Pluralsight
Instructor Jason Alba
Download Videos On Windows, MacOS, iOS, and Android Pluralsight app
Language English
Tags Business Professional Communications Skills

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