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Types of Conflict

Conflict Management,

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution. This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments. Upon completing this course, you will be able to: 1. Identify the different types of conflict 2. Illustrate the positive aspects of conflict 3. Provide examples of positive ways to deal with conflict

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Rating 4.1★ based on 123 ratings
Length 6 weeks
Effort 4 weeks, 2-3 hours/week
Starts Jun 26 (43 weeks ago)
Cost $49
From University of California, Irvine via Coursera
Instructor Najla DeBow
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Personal Development Business Essentials

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What people are saying

very good

Very good.

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

Very good class Great Not very interesting or well-presented.

EXCELENTE CURSO DE GRAN VALOR PARA LA VIDA PERSONAL Y PROFESIONAL very good，you will learn what you want .

very good course Great one.

Very good and clear content, a bit lengthy grading process.

Hi This was a very good course and g Need more in-depth just theory and superficial I really appreciated the way of teaching of Mrs. Najla DeBow.

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types of conflicts

I think it is very useful and productive to understand more deeply how to lead a conflict and which are the most appropriate tools to manage different types of conflicts.

great course Great course Interesting overview on types of conflicts and some hints to appraoch them Hard language, some teachers are talking too quickly and hard to understand what they are saying.

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case studies

I found particularly relevant the case studies where the experts were interviewed as they provided real life examples, but for the rest I think it's knowledge that can easily be acquired reading a book on conflict resolution on a very basic level.

Really helpful course with insights and case studies from experienced professionals.

The case studies are quite artificial and the answers are too obvious.

While i loved the case studies, i found the presentations inelegant and not on par with the quiality of the case studies at all.

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conflict resolution

I definitely would recommend more essential books and maybe TED Talks as well.Great books on communication were written by William UryGetting to YesGetting to Yes with yourself (essential book)Beyond Reasonhttps://www.amazon.de/Getting-Yes-Yourself-Worthy-Opponents/dp/0062390678/ref=sr_1_6?ie=UTF8&qid=1479132707&sr=8-6&keywords=William+ury Great intro to conflict resolution.

Helpful introduction to conflict resolution.

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deal with

This has helped me learn how to deal with their many, many complaints and arguments.

It was very eye opening on the subject of conflict and how best to deal with it.

very basic

Very basic information.

However it still helps in conflict resolution GREAT Very basic, decent information.

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conflict management

I was looking for more thorough investigation into conflict management.

This is useful to remind us of some of the rudimentary concepts on conflict management.

This course provides a great introduction into conflict management.

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different types

Good introductory course about different types of conflict and the understanding of the reasons from a rational view.

personal life

Good The course will make someone educated to deal with conflict situation either professional or personal life.

Very productive enablement fluid and usufull Good course, usefull for professional life as well as personal life to deal with the conflict It really helped me to understand and take appropriate action in my real life situation.

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real life

look forward to continue I found the content of this course not very useful in real life application.

Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile.

Positive Pay Specialist $48k

Program Administrator, Positive Health Mnagement $62k

Conflict Analyst and Library Services $65k

Project Coordinator, Post-Conflict Sustainable Development $65k

Assistant Peer Educator for the Conflict Education Resource Team $85k

Conflict Prevention Officer $86k

Conflict of Interest Program Manager $87k

Associate Adjunct Professor, Peace & Conflict Studies $90k

Supervisor Conflict Specialist $96k

Senior Conflict Specialist $101k

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Rating 4.1★ based on 123 ratings
Length 6 weeks
Effort 4 weeks, 2-3 hours/week
Starts Jun 26 (43 weeks ago)
Cost $49
From University of California, Irvine via Coursera
Instructor Najla DeBow
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Personal Development Business Essentials

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