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Igor Arkhipov | Analyst's corner

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Hi there.  

I've been doing business analysis for more than a decade, and what I've learnt is that the BA skills are in demand in practically any industry or role. The ability to understand a bigger picture, analyse current state and future state, define the best change strategy and make sure the change is executed in a controlled way are the skills that you will need not only as a business analyst, but also as a project manager, a change manager, an operations specialist, an architect or a strategist.

It is an introductory course mostly following the structure of the BABOK® Guide. A great way to learn the ropes of the profession and to prepare for an introductory or an intermediate level IIBA® exam.

This course will help you build a holistic understanding of business analysis knowledge areas and techniques that you can apply in your work from day one. It is predominantly following the structure of the Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) with occasional extra references and materials to better explain specific concepts or provide with a broader picture.

You will also get a list of references to books and standards that will help you build better understanding of particular areas of business analysis, and my personal advice on what to focus on to do specific tasks better.

As a bonus, you will get a set of CCBA® sample exam questions with detailed explanations of the answers as your course quizzes to test your knowledge before going for a real exam.

I hope you'll enjoy. Have fun.

Igor.

This course is officially endorsed by the International Institute of Business Analysis™ (IIBA®) and qualifies for 21 professional development units for the purposes of certification. That is all you need to become eligible for a CCBA® exam.

What our students say:

☆☆☆☆☆ "I am writing to express my sincere gratitude for the outstanding course you have provided on Full Business Analysis Study Guide on Udemy. Your comprehensive explanations, practical examples, and engaging teaching style have greatly helped me understand and apply the concepts in my work. Once again, thank you for your excellent course and your dedication to helping students learn and grow." — Kevin Benjamin

☆☆☆☆☆ "Good presentation of BABOK contents. I took the course before I read the book, and it really help to understand the book better. Since the book is very long, this course helped me to understand the essential terms first as a preparation for reading the book. Great work. Thank you. " — Nhung

☆☆☆☆☆ "The course has very good content. I personally <like> that each individual topic is not blocked into very long videos and therefore allows me to maintain focus on the topic. I have been performing as a Business Analyst / Product Owner for over 5 years, but have never been trained. Through this course, I was able to validate all the knowledge and skills I have learned over the years, and I was able to correct the flaws I have had as a Business Analyst. I am now 1 step closer to getting my CBAP. Thanks Igor and Analyst's Corner. " — Lloyd Benjie

This course will offer:

  • Overview of business analysis knowledge areas and techniques

  • Examples and practical explanations of sometimes complicated definitions from the BABOK® Guide and other resources

  • References to learning materials such as sections of the Guide, complementary standards and books, articles

  • A way to systematize your experience and bring it into a common BA method through IIBA® Core Concept Model™ and the BABOK® knowledge areas

  • Bite-sized videos to keep learning on the go or when you have time

  • Quizzes with detailed explanations of the answers to check your knowledge

  • A sample set of CCBA® exam questions with detailed explanations of answers to prepare for the exam

  • A way to earn a few extra PDUs/CDUs online: this course has been reviewed by IIBA experts and qualifies for 21 development units.

  • An official IIBA Endorsed Education Provider certificate of completion in addition to the standard Udemy certificate.

The course is 100% aligned with the Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) - the key standard explaining the business analysis profession. Created by the IIBA, it is probably the best and most comprehensive guide into all the knowledge areas, hard and soft skills required to become a successful business analyst.

In addition to the Guide, IIBA offers a set of professional certifications for business analysis professionals:

  • The Entry Certificate in Business Analysis™ (ECBA™) which tests foundational knowledge on how to approach business analysis according to the BABOK® Guide

  • The Certification of Capability in Business Analysis™ (CCBA®) which recognises your 2 - 3 years of experience and tests the ability to take on larger and or more complex project responsibilities

  • The Certified Business Analysis Professional™ (CBAP®) which tests your extensive (5+ years) business analysis experience and in-depth knowledge of the profession. The CBAP® recipients are recognised as the leading, senior members of the BA community.

This course provides with foundation and advice to prepare for the certifications listed above and has a set of sample exam questions to test your readiness.

But more importantly, it will help you become a better business analyst.

Note: I am an Endorsed Education Provider™ by IIBA®, which means the materials and references to IIBA® and its publications used in this course are licensed for me to do so. By enrolling in this course you support legal use of intellectual property and contribute to the development of business analysis profession.

All the trademarks belong to their rightful owners.

Enroll now

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What's inside

Learning objectives

  • Business analysis practice and methodology on the level to pass a certification exam
  • Key success factors to perform better analysis
  • Structured view on business analysis core knowledge areas and skills
  • The role and value of business analysis
  • Foundation knowledge about enterprise architecture
  • Foundation knowledge about business process modelling
  • Foundation knowledge about quality management

Syllabus

In this chapter we are going to talk about what is business analysis in general, who is a business analyst, which career paths are available for BAs, and which international standards exist.
Read more
Introduction to the course
Course structure
Business analysis standards and certifications
References to standards and certifications
People often ask me: what do I do at work?
Expectations from a business analyst
Business analysis roles and career paths
References to BA roles and careers
Business analysis core concept model
Requirement vs Design
References to the core concept model and further reading
Section materials - What is Business Analysis
Quiz 1: What is business analysis?
Extra materials: How do I start my BA career?
Here we will talk about strategy: how do we identify the current problem and opportunities, map them to the enterprise architecture, and define a change strategy.
Intro to strategic analysis
Overview of strategy analysis
Current state analysis - needs
Current state analysis - organization
Current state analysis - business architecture
Current state analysis - success factors
Future state definition
Future state - goals, objectives, and measurements
Future state - SMART objectives
Future state - solution scope
Future state success factors
Risk management
Success factors for risk management
Change strategy
Success factors for change strategy
References and further reading on strategy analysis
Section materials - Strategy analysis
Quiz 2: Strategy analysis
Extra materials: Goal setting frameworks
Here we are going to discuss one of the most critical aspects of business analysis - collaboration. How do you communicate with the stakeholders and keep them engage to elicit useful information?
Engage with community!
Intro to collaboration
Collaboration/elicitation model
Prepare for collaboration
Written collaboration - write better emails
Face-to-face collaboration - the art of facilitation
Face-to-face collaboration - interviews
Face-to-face collaboration - focus groups
Face-to-face collaboration - collaborative games
Face-to-face collaboration - brainstorm
Face-to-face collaboration - success factors
Communication of the results and further actions
References and further reading on collaboration
Section materials - Collaboration
Quiz 3: Collaboration
It is time to get to the most technical part of the job - how do we model and analyse the requirements!
Intro to requirements analysis
Overview of requirements analysis elements
Specification and modelling of requirements
User stories
User story maps
Scenarios
Gherkin scenarios (Given-When-Then format)
Intro to visual modeling
Business process modelling
Process modelling best practices
Wireframing
Intro to systems modelling
Static models
Use case diagram
Activity diagram
State machine diagram
Sequence diagram
Success factors for modelling and specifying the requirements
Verify and validate the requirements
Requirements architecture
Define options and recommend solution
References and further reading on requirements analysis
Section materials - Requirements Analysis and Design Definition
Quiz 4: Requirements Analysis and Design Definition
This is time to talk about what do we do with the requirements once we've identified and documented them. The world is constantly changing, so do the requirements.
Intro to requirements lifecycle management
Requirements lifecycle overview
Traceability
Prioritization, approval, and estimation
Assessment of changes & requirements maintenance
References and further reading on requirements lifecycle
Section materials - Requirements lifecycle management
Quiz 5: Requirements lifecycle management
Let's have a look at how business analysis helps ensure better quality of the solutions!
Intro to Quality
The role of business analysis in quality management
Solution performance
Solution limitations assessment (and a root cause analysis technique)
Enterprise limitations assessment (and ADKAR(r) change management model)
Recommend actions
References and further reading on quality management
Section materials - Quality Management
Quiz 6: Solution quality
Extra materials: quality of software projects
In this section we will talk about the stakeholders - how to identify them, how to manage their expectations, and how to aggregate huge stakeholder groups into personas and audiences
Intro to stakeholder management
The definition of a stakeholder
Stakeholder analysis

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Well-suited for those who want to prepare for IIBA®'s certification exams (ECBA™, CCBA®, CBAP®)
Well-structured course based on the Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) industry standard
Provides you with many practical examples of definitions from the BABOK® Guide and other resources
Includes references to standards, articles, and books
Guides learners through the business analyst methodology
Suited for those with some knowledge of business analysis, as it goes into more technical details

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Full Business Analysis Study Guide (CCBA® Exam preparation) with these activities:
Review course prerequisites
Review prior knowledge to help bring you up to speed
Browse courses on Business Analysis
Show steps
  • Review introductory materials
  • Attend or watch a webinar
  • Read a book or article
  • Take a practice quiz
Review Core BA Knowledge Areas
Refresh your understanding of essential business analysis concepts covered in BABOK to enhance your comprehension during the course.
Browse courses on Business Analysis
Show steps
  • Review key definitions and concepts from the Guide to the Business Analysis Body of Knowledge (BABOK Guide)
  • Identify the seven knowledge areas and their underlying techniques
  • Summarize the core elements of each knowledge area
Read A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)
Get up to speed and build your knowledge
Show steps
  • Read assigned chapters
  • Take notes
  • Complete review exercises
Eight other activities
Expand to see all activities and additional details
Show all 11 activities
Collaboration Techniques Tutorials
Explore tutorials on effective collaboration techniques to enhance your ability to engage with stakeholders and elicit valuable information, improving your overall analysis.
Show steps
  • Identify different collaboration methods and their strengths
  • Learn how to prepare for and facilitate stakeholder meetings
  • Practice active listening and questioning techniques
Scenario Analysis Project
Undertake a project to analyze business scenarios, identify requirements, and develop potential solutions, reinforcing your understanding of strategy analysis and requirements engineering.
Browse courses on Scenario Analysis
Show steps
  • Choose a specific business scenario to analyze
  • Identify stakeholders and conduct interviews to gather requirements
  • Develop use cases and user stories to capture the functional and non-functional requirements
  • Analyze the requirements and identify potential solutions
  • Present your findings and recommendations to key stakeholders
Create a mind map of business analysis knowledge areas
Practice mapping and organizing the various knowledge areas
Show steps
  • Identify main knowledge areas
  • Brainstorm subtopics
  • Connect subtopics to main knowledge areas
  • Review and refine
Solve practice problems on business analysis
Enhance your understanding through practice
Browse courses on Business Analysis
Show steps
  • Identify a problem statement
  • Gather requirements
  • Analyze and document requirements
  • Validate requirements
  • Verify implementation
Watch tutorials on CCBA® exam preparation
Gain insights from experts to improve your chances of success
Browse courses on Business Analysis
Show steps
  • Identify reputable tutorials
  • Watch and take notes
  • Review and test your understanding
Attend a business analysis meet-up
Engage with professionals to build your network
Show steps
  • Find an event
  • Prepare for the event
  • Attend and network
  • Follow up
Volunteer on a business analysis project
Gain practical experience and build your portfolio
Show steps
  • Contact organizations and express interest
  • Identify potential organizations
  • Participate in project activities
  • Contribute to project deliverables
  • Evaluate your experience
Create a digital repository of course materials
Organize and integrate information for easy access
Show steps
  • Gather materials
  • Organize and classify materials
  • Create a storage system
  • Backup and maintain repository

Career center

Learners who complete Full Business Analysis Study Guide (CCBA® Exam preparation) will develop knowledge and skills that may be useful to these careers:
Business Analyst
As a **Business Analyst**, you will be responsible for identifying and analyzing business needs and translating them into technical requirements. This course will help you develop the skills you need to be successful in this role, including: requirements gathering and analysis, modeling and specification, and quality management. The course will also help you prepare for the CCBA® exam, which is a globally recognized certification for business analysts.
Product Manager
As a **Product Manager**, you will be responsible for defining and managing the product roadmap, working with engineers to develop new features, and ensuring that the product meets the needs of users. This course will help you develop the skills you need to be successful in this role, including: strategy analysis, collaboration, requirements gathering and analysis, and quality management. The course will also help you understand the role of business analysis in product development and how to work effectively with business analysts.
Project Manager
As a **Project Manager**, you will be responsible for planning, executing, and closing projects. This course will help you develop the skills you need to be successful in this role, including: strategy analysis, collaboration, risk management, and quality management. The course will also help you understand the role of business analysis in project management and how to work effectively with business analysts.
Business Process Analyst
As a **Business Process Analyst**, you will be responsible for identifying and analyzing business processes, and recommending improvements. This course will help you develop the skills you need to be successful in this role, including: strategy analysis, collaboration, process modeling, and quality management. The course will also help you understand the role of business analysis in process improvement and how to work effectively with business analysts.
Data Analyst
As a **Data Analyst**, you will be responsible for collecting, analyzing, and interpreting data to identify trends and patterns. This course will help you develop the skills you need to be successful in this role, including: collaboration, data modeling, and quality management. The course will also help you understand the role of business analysis in data analytics and how to work effectively with business analysts.
Business Consultant
As a **Business Consultant**, you will be responsible for helping organizations improve their performance. This course will help you develop the skills you need to be successful in this role, including: strategy analysis, collaboration, risk management, and quality management. The course will also help you understand the role of business analysis in consulting and how to work effectively with business analysts.
Information Architect
As an **Information Architect** your role is to make sure that an organization's information is organized in a way that makes it easy to find and use. This course will help you develop the skills to be successful in this role, including strategy analysis, collaboration, information modeling, and quality management. The course will also discuss the role of business analysis in information architecture and how to work effectively with business analysts.
Systems Analyst
As a **Systems Analyst**, you will be responsible for analyzing and designing computer systems. This course will help you develop the skills you need to be successful in this role, including: strategy analysis, collaboration, requirements gathering and analysis, and quality management. The course will also help you understand the role of business analysis in systems analysis and how to work effectively with business analysts.
User Experience (UX) Designer
As a **UX Designer**, you will be responsible for designing user interfaces that are both easy to use and visually appealing. This course will help you develop the skills you need to be successful in this role, including: collaboration, user research, and prototyping. The course will also discuss the role of business analysis in UX design and how to work effectively with business analysts.
Software Engineer
As a **Software Engineer**, you will be responsible for designing, developing, and testing software applications. This course may be useful for you if you are interested in learning more about the business side of software development. The course will help you develop a better understanding of the software development process and the role of business analysis in it.
Quality Assurance (QA) Analyst
As a **QA Analyst**, you will be responsible for testing software applications to ensure that they are free of defects. This course may be useful for you if you are interested in learning more about the quality assurance process. The course will help you develop a better understanding of the different types of testing and the role of business analysis in quality assurance.
Technical Writer
As a **Technical Writer**, you will be responsible for writing documentation for software applications and other technical products. This course may be useful for you if you are interested in learning more about the technical writing process. The course will help you develop a better understanding of the different types of technical writing and the role of business analysis in technical writing.
Business Development Manager
As a **Business Development Manager**, you will be responsible for identifying and developing new business opportunities. This course may be useful for you if you are interested in learning more about the business development process. The course will help you develop a better understanding of the different types of business development and the role of business analysis in business development.
Sales Manager
As a **Sales Manager**, you will be responsible for managing a team of sales representatives and developing sales strategies. This course may be useful for you if you are interested in learning more about the sales management process. The course will help you develop a better understanding of the different types of sales management and the role of business analysis in sales management.
Marketing Manager
As a **Marketing Manager**, you will be responsible for developing and executing marketing campaigns. This course may be useful for you if you are interested in learning more about the marketing process. The course will help you develop a better understanding of the different types of marketing and the role of business analysis in marketing.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Full Business Analysis Study Guide (CCBA® Exam preparation).
Comprehensive guide to the requirements analysis process. It covers all the major steps of analysis, from eliciting requirements to validating and managing them.
Practical guide to the tools and techniques used by business analysts. It provides detailed instructions on how to use these tools and techniques to improve the quality of your analysis.
Practical guide to the quality management process for business analysts. It provides a step-by-step process for defining, measuring, and improving the quality of your analysis.
Great resource for those who are new to business analysis. It provides a clear and concise overview of the profession, the different techniques and tools used, and the skills needed to be successful.
Practical guide to the change management process for business analysts. It provides a step-by-step process for planning, implementing, and evaluating change.
Practical guide to writing user stories. It provides a step-by-step process for writing clear and concise user stories that can be used to develop software that meets the needs of users.
Practical guide to the risk management process for business analysts. It provides a step-by-step process for identifying, assessing, and mitigating risks that can impact your projects.

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