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Jeff Hurd

Learn to use User Experience Research to influence your design decisions.

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Learn to use User Experience Research to influence your design decisions.

When making design decisions, the most efficient way to work is building in cycles of user testing. Don’t spend engineering resources to test out new designs, start with user testing and streamline your application’s UX before writing a single line of code. In this course, UX User Testing, you will learn foundational knowledge of conducting user testing sessions. First, you will learn how to develop a plan for your user test. Next, you will discover the difference between moderated and unmoderated user testing. Finally, you will explore how to run a focus group. When you’re finished with this course, you will have the skills and knowledge of UX User Testing needed to analyze the data to make informed business and design decisions.

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What's inside

Syllabus

Course Overview
Developing a Plan for Your Usability Test
Moderated vs. Unmoderated User Testing
Tree Testing
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A/B Testing
Focus Groups
Beta Testing
Moderating User Testing
Analyzing User Testing Data

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines UX user testing, which is standard in design processes
Taught by Jeff Hurd, who are recognized for their work in UX
Builds a strong foundation for beginners
Teaches skills that are highly relevant to industry
Develops skills that are useful for personal growth and development

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in UX User Testing with these activities:
Review your Understanding of UX Design Principles
Review foundational UX design principles to refresh your knowledge and ensure a strong grounding for this course.
Show steps
  • Read articles or blog posts on UX design principles.
  • Review your notes or materials from previous UX design courses or workshops.
  • Complete online quizzes or exercises on UX design principles.
Read 'Don't Make Me Think, Revisited' by Steve Krug
Reading this book will provide you with practical advice and insights on conducting effective user testing and improving the user experience.
Show steps
  • Acquire a copy of 'Don't Make Me Think, Revisited'.
  • Read through the book and take notes on key concepts.
  • Apply the principles and techniques described in the book to your own user testing projects.
Follow a Tutorial on User Testing Planning
Completing a tutorial on user testing planning will provide you with a structured approach and best practices for developing effective user tests.
Browse courses on Usability Testing
Show steps
  • Search for online tutorials on user testing planning.
  • Choose a tutorial that aligns with your experience level.
  • Follow the steps outlined in the tutorial to plan a user test.
Five other activities
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Participate in a User Testing Peer Review Group
Participating in a user testing peer review group will provide you with constructive feedback on your user testing plans and results from fellow learners.
Show steps
  • Join or create a peer review group specifically for user testing.
  • Share your user testing plan or results with the group.
  • Receive feedback and suggestions from other group members.
  • Incorporate the feedback into your user testing.
Conduct Practice User Interviews
Conducting practice user interviews will enable you to refine your interviewing skills and gain experience in gathering valuable user feedback.
Show steps
  • Identify a friend, family member, or colleague who is willing to participate in a practice interview.
  • Develop a set of interview questions that align with your user testing goals.
  • Conduct the interview and record the user's responses.
  • Analyze the interview results and identify areas for improvement.
Attend a Workshop on User Testing Methods
Attending a workshop on user testing methods can provide you with hands-on experience, industry insights, and networking opportunities.
Show steps
  • Research and identify workshops on user testing methods.
  • Select a workshop that aligns with your learning objectives.
  • Attend the workshop and actively participate in the exercises and discussions.
  • Network with other attendees and industry professionals.
Develop a User Testing Report
Creating a user testing report will help you synthesize your findings, draw conclusions, and communicate the results to stakeholders.
Show steps
  • Organize and analyze the data collected from your user testing.
  • Identify key findings and insights.
  • Develop a report that presents the findings, conclusions, and recommendations.
  • Share the report with relevant stakeholders.
Plan and Execute a User Testing Project
Starting and executing a user testing project will allow you to apply the concepts and skills learned in this course to a real-world scenario.
Show steps
  • Define the goals and objectives of your user testing project.
  • Develop a user testing plan that outlines the methods, participants, and data collection process.
  • Recruit and schedule participants for your user test.
  • Conduct the user test and collect the data.
  • Analyze the data and draw insights to improve your design.

Career center

Learners who complete UX User Testing will develop knowledge and skills that may be useful to these careers:
UX Researcher
A UX Researcher provides insights into user behavior and motivations that drive product design decisions. This course helps build a foundation in UX research methods, including planning, conducting, and analyzing user testing sessions. By developing a deep understanding of user testing, you can optimize the user experience of your products and services, leading to increased customer satisfaction, loyalty, and business success.
User Experience (UX) Designer
A UX Designer focuses on creating seamless and engaging experiences for users. This course aids in developing the skills needed to gather user feedback through testing, which is essential for iteratively improving the user experience of digital products. By incorporating user testing into your design process, you can ensure that your designs meet the needs and expectations of your target audience, resulting in enhanced user satisfaction and overall product success.
Product Manager
A Product Manager is responsible for the overall success of a product or service. This course provides valuable knowledge in understanding user needs and behaviors through user testing. By leveraging user testing insights, Product Managers can make informed decisions about product features, roadmap, and marketing strategies. This course empowers you to effectively gather and analyze user feedback, ensuring that your products align with market demands, leading to improved customer adoption and long-term product success.
Interaction Designer
An Interaction Designer focuses on designing the interactions between users and digital products. This course provides a strong foundation in user testing methods, which are crucial for evaluating and refining user interactions. By integrating user testing into your workflow, you can identify pain points, optimize user flows, and enhance the overall user experience. This course empowers you with the skills to conduct effective user testing sessions, enabling you to create intuitive and engaging digital experiences that meet user needs and expectations.
Information Architect
An Information Architect designs and organizes the structure and navigation of websites and applications. This course provides insights into user behavior and preferences, which are essential for creating intuitive and user-friendly information architectures. By understanding how users interact with information, you can optimize the organization and presentation of content, leading to improved user experience, increased engagement, and ultimately better business outcomes.
Market Researcher
A Market Researcher gathers and analyzes data about consumer behavior and market trends. This course provides insights into user behavior and preferences, which are essential for conducting effective market research. By incorporating user testing into your market research approach, you can gain a deeper understanding of your target audience, their needs, and their motivations. This course empowers you to design and execute user testing sessions, enabling you to gather valuable qualitative data that complements your quantitative market research data, leading to more accurate and actionable insights for your business.
Human Factors Engineer
A Human Factors Engineer designs and evaluates systems to ensure they are safe, efficient, and user-friendly. This course provides a strong foundation in understanding user behavior and preferences, which is crucial for designing human-centered systems. By incorporating user testing into your human factors engineering process, you can ensure that your designs meet the needs and capabilities of users, leading to improved system usability, safety, and overall user satisfaction.
Content Strategist
A Content Strategist develops and manages content for websites, applications, and other digital platforms. This course provides a foundation in understanding user needs and behaviors, which is crucial for creating effective and engaging content. By incorporating user testing into your content strategy, you can ensure that your content resonates with your target audience, meets their needs, and achieves its intended goals. This course empowers you to gather and analyze user feedback, enabling you to optimize your content for better engagement, conversions, and overall content effectiveness.
Usability Engineer
A Usability Engineer evaluates and improves the user experience of websites, applications, and other digital products. This course provides a comprehensive understanding of user testing methods, which are essential for conducting effective usability evaluations. By incorporating user testing into your usability engineering process, you can identify usability issues, optimize user interactions, and enhance the overall user experience. This course empowers you with the skills to design and execute user testing sessions, enabling you to gather valuable insights that drive evidence-based design decisions.
Web Analyst
A Web Analyst tracks and analyzes website traffic and user behavior to gain insights into user engagement and website performance. This course provides knowledge in understanding user behavior and preferences, which is essential for effectively analyzing website data. By incorporating user testing into your web analytics strategy, you can better interpret website metrics, identify areas for improvement, and optimize your website for better user experience and business outcomes. This course empowers you with the skills to conduct user testing sessions, enabling you to gather valuable qualitative data that complements your quantitative web analytics data, leading to a more comprehensive understanding of user behavior and website performance.
Technical Writer
A Technical Writer creates and maintains technical documentation, such as user manuals and help guides. This course provides insights into understanding user behavior and preferences, which is essential for creating effective technical documentation. By incorporating user testing into your technical writing process, you can ensure that your documentation is clear, easy to understand, and meets the needs of your target audience. This course empowers you with the skills to design and execute user testing sessions, enabling you to gather valuable feedback that enhances the effectiveness of your technical writing.
Quality Assurance (QA) Analyst
A Quality Assurance (QA) Analyst ensures the quality of software products and services. This course provides insights into understanding user behavior and preferences, which is essential for conducting effective quality assurance testing. By incorporating user testing into your QA process, you can identify usability issues, ensure that the product meets user needs, and improve the overall product quality. This course empowers you to design and execute user testing sessions, enabling you to gather valuable feedback that enhances the effectiveness of your QA testing efforts.
Instructional Designer
An Instructional Designer creates and develops educational materials, such as online courses and training programs. This course provides insights into understanding user behavior and preferences, which is essential for designing effective instructional materials. By incorporating user testing into your instructional design process, you can ensure that your materials are engaging, easy to understand, and meet the needs of your learners. This course empowers you with the skills to design and execute user testing sessions, enabling you to gather valuable feedback that enhances the effectiveness of your instructional design.
Software Tester
A Software Tester ensures that software meets its intended requirements and is free of defects. This course provides insights into understanding user behavior and preferences, which is essential for conducting effective software testing. By incorporating user testing into your software testing process, you can identify usability issues, ensure that the software meets user needs, and improve the overall software quality. This course empowers you to design and execute user testing sessions, enabling you to gather valuable feedback that enhances the effectiveness of your software testing efforts.
Customer Success Manager
A Customer Success Manager ensures that customers are satisfied with a company's products or services. This course provides insights into understanding user behavior and preferences, which is essential for providing effective customer support. By incorporating user testing into your customer success management process, you can identify areas for improvement in your products or services, and ensure that your customers are getting the most value out of their experience. This course empowers you with the skills to design and execute user testing sessions, enabling you to gather valuable feedback that enhances the effectiveness of your customer success management efforts.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in UX User Testing.
Classic in the field of web usability and provides a practical, no-nonsense approach to designing websites that are easy to use. It great resource for anyone who wants to learn more about user experience research and testing.
Practical guide for UX professionals who are working on their own or with a small team. It covers everything from planning and conducting user research to designing and testing prototypes.
Classic in the field of user experience design. It provides a comprehensive overview of the user experience design process, from research and planning to design and evaluation.
Classic in the field of design. It provides a comprehensive overview of the design process, from research and planning to design and evaluation.
Practical guide to using the Lean UX Canvas. The Lean UX Canvas tool for user experience design that helps teams to focus on the most important aspects of the user experience.
Crash course in user experience. It covers everything from the basics of user experience design to the latest research in the field.

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