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Ashwini S. Davison, M.D. and Ebony Williams

In this course you will receive an overview of the health IT ecosystem with a specific focus on the role of electronic health records (EHRs). You’ll be introduced to the factors that contributed to the move from paper records to digitized records and who the most common vendors are. We’ll go over features of EHRs such as computerized provider order entry, clinical decision support, documentation capabilities, and medication reconciliation. Like a physician’s stethoscope, the EHR has become an important tool in healthcare delivery and plays a part throughout the patient’s journey. You’ll go through each of the steps from patient scheduling, to front desk registration, outpatient visits, emergency room encounters, and inpatient admissions.

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In this course you will receive an overview of the health IT ecosystem with a specific focus on the role of electronic health records (EHRs). You’ll be introduced to the factors that contributed to the move from paper records to digitized records and who the most common vendors are. We’ll go over features of EHRs such as computerized provider order entry, clinical decision support, documentation capabilities, and medication reconciliation. Like a physician’s stethoscope, the EHR has become an important tool in healthcare delivery and plays a part throughout the patient’s journey. You’ll go through each of the steps from patient scheduling, to front desk registration, outpatient visits, emergency room encounters, and inpatient admissions.

During the course, we’ll also cover examples of how technical issues related to the EHR can be as simple as problems with logging or password resets. But how they can also be more complex related to alerts that are firing and the display of information. Although some of those challenges are beyond the scope of the IT support staff, having familiarity with the scope of potential problems and the broader EHR landscape is important. This course also includes an introduction to database architecture, servers, and interfaces. We wrap up by discussing the importance of training end-users on healthcare technology and the way in which effective change management strategies are crucial.

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What's inside

Syllabus

Introduction to Electronic Health Records
In this module, you’ll be introduced to electronic health records (EHRs) and why they’re important from a patient care perspective. We will review the benefits of electronic health records and become familiar with what the most common EHR companies are that you should be familiar with. You’ll see the full lifecycle of the role an EHR plays starting from the point of scheduling and front desk registration. You’ll learn about the way ambulatory or outpatient encounters are handled. We’ll then discuss emergency room visits, inpatient admissions and the role of Health IT at the time of discharge from the hospital. We will highlight the integration of multiple steps in care delivery that revolve around this important tool. You’ll learn about the way patient data moves through the system, how clinicians might need technical assistance and what your role in troubleshooting or escalating issues could be.
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EHR Applications and Features
In this next module you’ll gain an even better understanding of how electronic medical records play an integral role in healthcare delivery. We’ll cover common EHR applications in Ambulatory, Inpatient, Emergency, Pharmacy, Radiology, and Operating Room (OR) settings. You’ll be introduced to some of the important patient information that’s documented in the EHR, such as allergies and medications. You’ll also get a behind the scenes view of what happens when an order placed by a provider needs to be modified. The importance of teamwork and communication in addressing issues is highlighted.
Clinical Decision Support and Databases
This module covers clinical decision support (CDS) and how these tools are embedded into electronic health records (EHRs). We’ll go over common types of CDS such as alerts, preventive health reminders, configuration of order sets and calculators. When it comes to clinical decision support, there are CDS committees at a hospital or health system level that are responsible for reviewing the way CDS is functioning in practice. Physicians, nurses, pharmacists and analysts serve on these committees. Each organization has its own governance structure and meeting schedule for these kinds of groups. When there are issues that arise, these committees are decide how best to modify the CDS to ensure that the EHR is helping providers provide the best care. They also make decisions around what alerts should fire for providers, and what exclusions should be applied to limit alert fatigue. We’re providing you with this perspective so that you understand that not all issues related to the EHR can be addressed by the help desk, level 2, level 4 or even application specific teams. During this module, you’ll also be introduced to technical terminology related to databases, servers, and interfaces.
Training, Communication, and Change Management
Now that you’ve been oriented to electronic health records, clinical decision support, and databases, we’re going to cover the importance of and process of training end-users in healthcare. You’ll see a scenario where a health IT trainer teaches a clinical end-user about the process of logging in, getting authenticated, and looking up patients. You’ll want to be familiar with roles of super-user, application specialists, and system trainers. The EHR database structure is complex and there are many different environments that exist in order to ensure that users can be educated appropriately. Applications in health IT are frequently undergoing updates, so you’ll want to be familiar with the different training environments and how data can be migrated. We’ll also cover the change management process involving EHR upgrades and importance of effective communication, significant preparation, and downtime procedures.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches the fundamentals of electronic health records (EHRs), including their benefits, applications, and technical infrastructure
Provides practical insights into EHR usage in various healthcare settings, covering ambulatory, inpatient, emergency, pharmacy, radiology, and operating room environments
Introduces clinical decision support (CDS) and its role in improving patient care through alerts, preventive health reminders, and order set configuration
Emphasizes the importance of training, communication, and change management to ensure effective EHR implementation and user adoption
Suitable for individuals seeking an overview of EHRs and their impact on healthcare delivery
May be particularly beneficial for healthcare professionals, including nurses, technicians, and other staff involved in EHR usage

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Reviews summary

Health it fundamentals

Learners say this engaging course largely positive reviews, with students describing it as informative, easy to follow, and filled with practical information. Many students mention that the course has improved their knowledge of the healthcare IT field and express excitement about applying what they have learned in their work.
Logical and easy-to-follow course structure
"This short course is a breath of fresh air in the world of e-learning. The material is concise and effectively packaged, making it pretty digestible for learners of all levels."
"The roadmap is logical and easy to follow, ensuring a seamless learning experience."
Instructors are knowledgeable and engaging
"Thank you to the various teachers for teaching so well."
"In spite This subject is new for me, I did have the great opportunity and go with the lessons and followed up all the lectures from Johns Hopkins University Pfofessional staff that devoted the time to transmit their konwledge, experience and skills in this new subject."
Relevant and informative course material
"Good. basic theories provided"
"Well presented with relevant reading material and practical examples. "
"Provides a good connection between IT Support staff and real applications. Also a good introduction to EHR, database and CDS"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Health Information Technology Fundamentals with these activities:
Explore the features and functionalities of an EHR system
Hands-on experience with an EHR system can help you grasp its capabilities and practical applications. Follow guided tutorials to navigate different EHR modules and features.
Show steps
  • Access an EHR system demo or trial version
  • Follow step-by-step tutorials on EHR navigation
  • Explore different EHR modules, such as patient charting, order entry, and medication management
  • Experiment with EHR features, such as clinical decision support and data analytics
Complete practice questions on EHR documentation
The accuracy of patient records is crucial for effective healthcare delivery. Complete a series of practice questions to reinforce your understanding of proper EHR documentation.
Show steps
  • Review sample EHR documentation
  • Identify common errors in EHR documentation
  • Apply best practices for accurate and complete EHR documentation
  • Practice documenting patient encounters in a simulated EHR system
Configure order sets in system
Order sets can allow for standardization of orders and improve workflow by providing a pre-defined template of commonly ordered medications, tests, and other interventions.
Show steps
  • Review system documentation and training materials to learn how to configure order sets.
  • Identify the most commonly ordered items for a specific patient population or clinical scenario.
  • Create a new order set or modify an existing one to include the identified items.
  • Set up any necessary parameters or logic within the order set, such as default doses or order frequencies.
  • Test the order set by placing a few orders and verifying that they are executed correctly.
Two other activities
Expand to see all activities and additional details
Show all five activities
Attend an EHR training workshop
In-person interaction with EHR experts and peers can provide valuable insights and practical tips. Consider attending an EHR training workshop to enhance your skills.
Show steps
  • Identify and register for an EHR training workshop relevant to your role
  • Attend the workshop and actively participate in discussions and hands-on exercises
  • Network with other attendees and industry professionals
Design a workflow for a specific EHR use case
Applying your EHR knowledge to real-world scenarios can deepen your understanding. Work on a project to design a workflow for a specific EHR use case, considering factors such as efficiency, accuracy, and patient safety.
Show steps
  • Identify a specific EHR use case, such as patient registration, order entry, or discharge planning
  • Design a workflow that outlines the steps involved in the use case
  • Incorporate best practices for EHR use and optimization
  • Consider factors such as efficiency, accuracy, and patient safety in your design

Career center

Learners who complete Health Information Technology Fundamentals will develop knowledge and skills that may be useful to these careers:
Data Analyst
A Data Analyst is responsible for analyzing data, including healthcare data. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an introduction to database architecture and interfaces. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Health IT Architect
A Health IT Architect is responsible for designing and implementing health IT systems, including EHR systems. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Healthcare Technology Consultant
A Healthcare Technology Consultant is responsible for advising healthcare organizations on the use of technology, including EHR systems. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Clinical Systems Analyst
A Clinical Systems Analyst is responsible for analyzing and improving clinical systems, including EHR systems. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Health Information Systems Manager
A Health Information Systems Manager is responsible for managing and overseeing the health information systems of an organization, including EHR systems. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Chief Information Officer (CIO)
A CIO is responsible for overseeing the IT strategy and operations of an organization, including those in healthcare. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
IT Director
An IT Director is responsible for managing and directing the IT department of an organization, including those in healthcare. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Project Manager
A Project Manager is responsible for planning, executing, and closing projects, including those related to healthcare IT. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Systems Analyst
A Systems Analyst is responsible for analyzing and improving business processes, including those related to healthcare. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Database Administrator
A Database Administrator is responsible for managing and maintaining databases, including those used by EHR systems. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an introduction to database architecture and interfaces. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Medical Records Technician
A Medical Records Technician is responsible for managing and maintaining patient health records, including both paper and electronic records. They may also be involved in the implementation and maintenance of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Health Information Technician
A Health Information Technician is responsible for maintaining and managing patient health records, including both paper and electronic records. They may also be involved in the implementation and maintenance of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Clinical Informatics Analyst
A Clinical Informatics Analyst is responsible for analyzing and improving clinical data and processes to enhance patient care. They may also be involved in the design and implementation of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about clinical decision support tools and how they can be used to improve patient care.
Health Information Manager (HIM)
A HIM is responsible for managing and protecting patient health information while ensuring compliance with regulations. They may also be involved in the implementation and maintenance of EHR systems. This course may be useful in helping you build a foundation for this role by providing you with an overview of the health IT ecosystem, including EHRs and their features. You will also learn about the importance of training end-users on healthcare technology and the role of change management in EHR upgrades.
Electronic Health Record (EHR) Specialist
An EHR Specialist is a member of an IT department who manages and configures EHR solutions. If an EHR system is not working, performing slowly, or experiencing glitches, the EHR Specialist will be responsible for troubleshooting and resolving the issue. This course may be useful in helping you build a foundation for this role by familiarizing you with different EHR vendors and their features, as well as introducing you to concepts like database architecture and interfaces.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Health Information Technology Fundamentals.
Provides guidance for clinicians on the use of electronic health records (EHRs). It discusses the benefits and challenges of EHRs, and provides tips for using them effectively.
Provides a comprehensive overview of the field of health information. It discusses the different types of health information, its uses, and its management.
Provides a practical guide to the use of health information systems for health professionals. It discusses the different types of health information systems, their benefits and challenges, and how to use them effectively.
Would be an excellent supplement to this course for readers who are not employed by the healthcare industry but want a look at EHR technology from a patient's perspective.
Provides the official coding guidelines for ICD-10-CM, the International Classification of Diseases, Tenth Revision, Clinical Modification. It is an essential resource for health information professionals who need to code and classify diagnoses and procedures.
Provides the official guidelines for coding and reporting using ICD-10-CM, the International Classification of Diseases, Tenth Revision, Clinical Modification. It is an essential resource for health information professionals who need to code and classify diagnoses and procedures.
This document provides a framework for assessing the adoption and use of electronic health records (EHRs) in healthcare organizations. It valuable resource for health information professionals who are involved in the planning, implementation, and evaluation of EHR systems.
This report provides a comprehensive overview of the electronic health record (EHR). It discusses the benefits and challenges of EHRs, and provides guidance for clinicians on how to use them effectively.

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