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The Critical Role of IT Support Staff in Healthcare
This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!
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Rating | Not enough ratings |
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Length | 3 weeks |
Starts | Jun 26 (45 weeks ago) |
Cost | $49 |
From | Johns Hopkins University via Coursera |
Instructors | Ashwini S. Davison, M.D., Jessica M. Roosth |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Science IT & Networking |
Tags | Life Sciences Information Technology Support And Operations Health Informatics |
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Staff Support Lead $40k
Staff Community Support $42k
Associate Staff Technical Support 2 $46k
Staff TRANSCRIPTION SUPPORT $49k
Staff Support Specialist 5 $50k
Staff Therapeutic Support $58k
Staff product support $58k
Staff IT Operations Support $80k
Staff Deskside Support $84k
Staff Desktop Support $84k
Staff Litigation Support $100k
Staff IT Support Analyst $141k
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Rating | Not enough ratings |
---|---|
Length | 3 weeks |
Starts | Jun 26 (45 weeks ago) |
Cost | $49 |
From | Johns Hopkins University via Coursera |
Instructors | Ashwini S. Davison, M.D., Jessica M. Roosth |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Science IT & Networking |
Tags | Life Sciences Information Technology Support And Operations Health Informatics |
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