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Koundinya Nemana (Edushore)

This course consists of seven (7) videos that are part of 4 modules namely: Introduction, Value Stream Mapping, Improvement Techniques, and Conclusion. Each module comes with excellent audio-visual demonstrations with high quality professional narrations. All the concepts are explained with easy to understand practical examples. Additionally, there are 8 templates, exercises, and course materials provided to you to make you quickly gain the expertise and confidence on the concepts. You can download all these course materials, templates, and the exercises.why settle for only the course completion certificate that Udemy provides after you complete this course? After you complete this course, you will have the opportunity to become a "Certified Lean Management Professional". There will be one online test for each of the following modules: Introduction, Value Stream Mapping, and Improvement Techniques. You will have 5 attempts to clear one test. The questions will be based on the course material that is provided to you as part of this course.

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This course consists of seven (7) videos that are part of 4 modules namely: Introduction, Value Stream Mapping, Improvement Techniques, and Conclusion. Each module comes with excellent audio-visual demonstrations with high quality professional narrations. All the concepts are explained with easy to understand practical examples. Additionally, there are 8 templates, exercises, and course materials provided to you to make you quickly gain the expertise and confidence on the concepts. You can download all these course materials, templates, and the exercises.why settle for only the course completion certificate that Udemy provides after you complete this course? After you complete this course, you will have the opportunity to become a "Certified Lean Management Professional". There will be one online test for each of the following modules: Introduction, Value Stream Mapping, and Improvement Techniques. You will have 5 attempts to clear one test. The questions will be based on the course material that is provided to you as part of this course.

NOTE: There is an additional cost for this certification due to the maintenance costs of online testing platform that cannot be done via Udemy. You will get more details about the cost and the certification procedure in the last (Bonus) lecture.

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What's inside

Learning objectives

  • Simplified explanations of all the concepts of lean management with practical examples and exercises designed exclusively for service industry scenarios.
  • How to optimize processes to reduce delays, defects, rework, wastage, and costs
  • How to optimize processes to improve quality, productivity, and capacity
  • How to balance the workload of people
  • Philosophy of lean, various improvement techniques of lean, and their benefits
  • How to identify value-add and non-value-add activities from customer perspective
  • How to perform a detailed analysis on a process to identify various types of waste
  • How to reduce cycle time, lead time, and idle time in processes
  • How to arrive at right sizing of people
  • Benefits and impact of optimized processes on business
  • How to establish a new process in lean way to make it highly effective and efficient
  • How to meet the challenges of uneven demand and volumes of customer orders
  • How and when to adopt push and pull mechanisms for processes
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Syllabus

Lean Management
Course Overview
Introduction
VSM
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Techniques Part 1
Techniques Part 2
Techniques Part 3
Techniques Part 4
Conclusion
Bonus Section
Get Your Official Certification

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines Lean Management, which is a highly relevant toolset for service industry leaders
Taught by skilled instructors Koundinya Nemana (Edushore)
Provides 8 downloadable templates, exercises, and course materials to help you better understand the concepts
Offers a certification exam to prove your understanding of the material
Delivers 7 video lessons that are easy to follow due to their high-quality audio and visual demonstrations

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Reviews summary

Well-received lean management course

According to students, Lean Management made easy for service industry professionals is a well-received course. Learners say that the course is informative, engaging, and precise. The course receives praise for its quality and clarity.
This course is very informative.
"Very informative and curt & precise"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Lean Management made easy for service industry professionals with these activities:
Review Your Lean Management Notes
Review your notes on Lean Management concepts to ensure a smoother understanding of the upcoming course topics
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  • Read through your class notes from any previous Lean Management courses
  • Re-familiarize yourself with the key concepts of Lean Management, such as value stream mapping and continuous improvement
  • Identify any areas where you need additional clarification
Form a Lean Management Study Group
Forming a Lean Management study group with peers encourages collaborative learning, knowledge sharing, and support
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  • Connect with classmates or colleagues interested in forming a study group
  • Establish a regular meeting time and location
  • Take turns leading discussions and presenting on specific Lean Management concepts
  • Share resources, articles, and case studies
  • Support and motivate each other through the learning process
Complete Lean Management Practice Exercises
Working through Lean Management practice exercises will help you strengthen your understanding of the concepts and techniques
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  • Find a resource with Lean Management practice exercises, such as online platforms or textbooks
  • Select a practice exercise that aligns with the current course topic
  • Complete the exercise thoroughly, referring to the course materials for guidance
Five other activities
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Explore Online Lean Management Tutorials
Seek out and follow online tutorials to expand your knowledge and understanding of Lean Management concepts and techniques
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  • Search for reputable websites and platforms that provide free or paid Lean Management tutorials
  • Choose a tutorial that aligns with your learning goals and current course topic
  • Follow the tutorial thoroughly, taking notes and applying the techniques to your own work
Attend Lean Management Meetups or Conferences
Attending Lean Management meetups or conferences will enable you to connect with peers, learn from industry experts, and stay updated on the latest trends
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  • Search for upcoming Lean Management meetups or conferences in your area
  • Attend the event and actively participate in discussions and networking sessions
  • Connect with industry professionals and exchange knowledge and experiences
Participate in Lean Management Workshops
Hands-on workshops provide an immersive and practical way to learn and apply Lean Management techniques to real-world scenarios
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  • Identify Lean Management workshops that align with your learning objectives
  • Register for the workshop and actively participate in the exercises and discussions
  • Network with fellow participants and industry professionals
Volunteer at a Lean Management Consulting Organization
Volunteering at a Lean Management consulting organization allows you to apply your knowledge and skills to support real-world projects
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  • Find Lean Management consulting organizations in your area that offer volunteer opportunities
  • Apply for a volunteer role and undergo any necessary training or onboarding
  • Assist with Lean Management projects under the guidance of experienced professionals
Develop a Lean Management Process Improvement Plan
Creating a Lean Management process improvement plan will help you apply the principles and techniques of Lean Management in a practical setting
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  • Identify a process within your organization that you want to improve
  • Conduct a value stream mapping exercise to analyze the process
  • Identify areas of waste and inefficiencies within the process
  • Develop and implement a plan to address the identified areas of improvement
  • Monitor and evaluate the results of your improvement plan

Career center

Learners who complete Lean Management made easy for service industry professionals will develop knowledge and skills that may be useful to these careers:
Lean Manager
A Lean Manager will benefit considerably from enrolling in the course, "Lean Management Made Easy for Service Industry Professionals." This course provides simple explanations of concepts including how to optimize processes, improve quality, and reduce costs. It uses exercises and examples designed for service industry scenarios. With this certification, a Lean Manager will efficiently identify value-added activities, reduce cycle time, and develop effective processes.
Process Improvement Consultant
Process Improvement Consultants will find the course, "Lean Management Made Easy for Service Industry Professionals," a valuable asset. The course can develop their understanding of Lean Management concepts and how to apply them in service industry settings. With this knowledge, Process Improvement Consultants can assist clients in optimizing processes, eliminating waste, and enhancing efficiency.
Operations Manager
Operations Managers will benefit from the course, "Lean Management Made Easy for Service Industry Professionals." The course provides an in-depth understanding of Lean Management principles and how to implement them within service organizations. By completing this course, Operations Managers can develop a strong foundation in process optimization, quality improvement, and cost reduction, enabling them to lead their teams effectively and achieve operational excellence.
Quality Assurance Manager
Quality Assurance Managers can enhance their skillset by taking the course, "Lean Management Made Easy for Service Industry Professionals." The course focuses on optimizing processes to improve quality and reduce defects. Quality Assurance Managers will gain valuable insights into identifying non-value-added activities and implementing Lean techniques to enhance quality control and customer satisfaction.
Project Manager
Project Managers can benefit from the course, "Lean Management Made Easy for Service Industry Professionals." By understanding Lean principles, Project Managers can optimize project processes, reduce waste, and improve efficiency. The course provides practical examples and exercises specifically designed for service industry scenarios, ensuring Project Managers can effectively apply Lean techniques to enhance project outcomes.
Continuous Improvement Manager
"Lean Management Made Easy for Service Industry Professionals" is a valuable course for Continuous Improvement Managers. It provides a comprehensive understanding of Lean Management principles and techniques. With this knowledge, Continuous Improvement Managers can lead process improvement initiatives, identify and eliminate waste, and drive organizational efficiency. The course focuses on practical examples and exercises tailored for service industry professionals.
Manufacturing Manager
The course, "Lean Management Made Easy for Service Industry Professionals," while not directly targeted at manufacturing roles, may provide valuable insights for Manufacturing Managers looking to improve processes within their production operations. The course offers a simplified explanation of Lean Management concepts and practical examples applicable to various industries.
Supply Chain Manager
Although designed for service industry professionals, the course, "Lean Management Made Easy for Service Industry Professionals," may be beneficial for Supply Chain Managers seeking to optimize their supply chain processes. The course provides a comprehensive overview of Lean principles and techniques, helping Supply Chain Managers identify and eliminate waste, improve efficiency, and enhance customer satisfaction.
Business Analyst
Business Analysts may find the course, "Lean Management Made Easy for Service Industry Professionals," helpful in developing a better understanding of process optimization and improvement techniques. The course offers practical examples and exercises, providing Business Analysts with valuable insights into analyzing and improving business processes.
Customer Service Manager
The course, "Lean Management Made Easy for Service Industry Professionals," is tailored for service industry roles and can be particularly beneficial for Customer Service Managers. By understanding Lean principles, Customer Service Managers can enhance their ability to identify and address customer pain points, streamline processes, and improve customer satisfaction.
Human Resources Manager
The course, "Lean Management Made Easy for Service Industry Professionals," may be useful for Human Resources Managers looking to improve HR processes and enhance employee engagement. The course provides practical examples and exercises, enabling HR Managers to identify and eliminate waste, optimize workflows, and create a more efficient and productive work environment.
Marketing Manager
Marketing Managers may find the course, "Lean Management Made Easy for Service Industry Professionals," beneficial for improving marketing processes and optimizing campaigns. By understanding Lean principles, Marketing Managers can identify and eliminate waste, streamline workflows, and enhance campaign effectiveness, ultimately contributing to increased ROI.
Sales Manager
The course, "Lean Management Made Easy for Service Industry Professionals," may be helpful for Sales Managers looking to improve sales processes and increase revenue. By understanding Lean principles, Sales Managers can identify and eliminate waste, optimize workflows, and enhance sales strategies, leading to improved team performance and increased sales.
IT Manager
The course, "Lean Management Made Easy for Service Industry Professionals," while not specifically tailored for IT roles, may provide valuable insights for IT Managers seeking to optimize IT processes and improve service delivery. The course offers practical examples and exercises, enabling IT Managers to identify and eliminate waste, streamline workflows, and create a more efficient and effective IT environment.
Healthcare Administrator
The course, "Lean Management Made Easy for Service Industry Professionals," may be useful for Healthcare Administrators seeking to improve healthcare processes and enhance patient care. By understanding Lean principles, Healthcare Administrators can identify and eliminate waste, streamline workflows, and create a more efficient and patient-centered healthcare system.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Lean Management made easy for service industry professionals.
Clearly explains the concepts of value stream mapping, focusing on how to identify waste, improve flow, and create value for customers.
This classic work provides a comprehensive overview of the principles and practices of lean thinking, which can be applied to any industry or organization.
Explores the Toyota Production System and its principles, which have been adopted by many organizations around the world to improve efficiency and productivity.
This novel provides a fictionalized account of how to apply the Theory of Constraints to improve a manufacturing plant.
Explains the A3 management process, a tool that can be used to solve problems, gain agreement, and move forward in any organization.
This textbook provides a comprehensive overview of service operations management from a lean perspective.
Provides a practical guide to using lean thinking to improve quality, patient safety, and employee engagement in healthcare organizations.

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