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Juan A. Marin-García, Cristina Santandreu Mascarell, and Amable Juárez Tárrega

This course provides skills to work in a team in a remote environment. This is already commonplace in all institutions and organizations, and will become more and more so.

In remote work environments, teamwork is more complex to perform. On the one hand, there is no established experience in the selection and activation of behaviors adapted to the remote environment, and on the other hand, it is not common to find specific courses where these new behaviors are reinforced. We must bear in mind that it is necessary to activate personal resources that are different from those activated in face-to-face environments.

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This course provides skills to work in a team in a remote environment. This is already commonplace in all institutions and organizations, and will become more and more so.

In remote work environments, teamwork is more complex to perform. On the one hand, there is no established experience in the selection and activation of behaviors adapted to the remote environment, and on the other hand, it is not common to find specific courses where these new behaviors are reinforced. We must bear in mind that it is necessary to activate personal resources that are different from those activated in face-to-face environments.

Therefore, we want to help prepare people who participate in work teams to adapt to these more digital work contexts.

We will build learning through digital resources, examples of experiences, self-diagnoses of the people enrolled and feedback from peers to complete a 360º information that allows us to draw an action plan to manage the acquired competence.

What you'll learn

  • Create and structure digital teams
  • Actively cooperate with others in remote spaces
  • Structure and classify the information generated by the team in order to retrieve and manage it efficiently
  • Propose new ideas, processes or create solutions to solve team problems through digital technologies
  • Use the collaboration features of software packages, web-based services and social networks to collaborate in teams

What's inside

Learning objectives

  • Create and structure digital teams
  • Actively cooperate with others in remote spaces
  • Structure and classify the information generated by the team in order to retrieve and manage it efficiently
  • Propose new ideas, processes or create solutions to solve team problems through digital technologies
  • Use the collaboration features of software packages, web-based services and social networks to collaborate in teams

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Strikes a great balance between the technical and interpersonal elements of teamwork
Focuses on the nuances of working in a digital environment as well as the benefits
Leverages self-assessment and peer feedback to aid in practical implementation
Imparts essential strategies for efficient management of communication and resources
Provides tools and techniques for seamless integration of collaboration tools into workflows
Requires a base level of familiarity with digital tools and communication protocols

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Teamwork in face-to-face, remote and hybrid environments with these activities:
Compile a digital notebook of resources on remote teamwork
Create a centralized repository of knowledge and best practices to support your remote teamwork journey.
Show steps
  • Identify and gather relevant articles, videos, and online resources that cover various aspects of remote teamwork.
  • Organize the materials into different categories (e.g., communication, collaboration, productivity).
  • Use a digital note-taking app or platform to store and access the resources.
  • Regularly update the notebook with new materials and insights.
Read 'Remote, Inc.: How to Thrive When Working Anywhere'
Gain valuable insights on best practices for managing and working in remote teams.
Show steps
  • Purchase or borrow the book from a library.
  • Set aside dedicated time for reading.
  • Take notes and highlight key concepts.
  • Discuss the book's contents with a colleague or mentor.
Review asynchronous team communication
Sharpen basic remote collaboration skills to be better prepared to succeed in this online course environment.
Show steps
  • Identify a preferred method of asynchronous communication (e.g., email, instant messaging, video conferencing).
  • Review the etiquette and best practices for asynchronous communication in a professional setting.
  • Practice sending and receiving asynchronous messages in a simulated team environment.
Five other activities
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Identify a mentor who specializes in remote teamwork
Accelerate your learning by connecting with experienced professionals in the field.
Show steps
  • Attend industry events or join online communities to network with potential mentors.
  • Reach out to individuals who have a proven track record in leading and managing remote teams.
  • Explain your career goals and seek guidance on developing your remote teamwork skills.
  • Establish regular meetings or communication channels with your mentor.
Create a digital team charter
Lay a solid foundation for effective remote teamwork by establishing clear guidelines and expectations.
Show steps
  • Research best practices for creating a digital team charter.
  • Gather input from team members on their expectations and preferred working styles.
  • Draft a digital team charter that outlines the team's goals, roles, responsibilities, and communication protocols.
  • Share the draft charter with team members for feedback and refinement.
  • Finalize the digital team charter and make it easily accessible to all team members.
Conduct a digital team meeting simulation
Enhance your remote collaboration skills by practicing in a realistic team environment.
Show steps
  • Identify a specific scenario or project that the team will work on during the simulation.
  • Assign roles and responsibilities to each team member.
  • Conduct a virtual team meeting using video conferencing and collaboration tools.
  • Debrief after the simulation to discuss what went well and areas for improvement.
Participate in a peer feedback session on remote teamwork skills
Gain valuable feedback and insights from peers to enhance your remote teamwork capabilities.
Show steps
  • Identify a group of peers who are also interested in developing their remote teamwork skills.
  • Schedule regular peer feedback sessions to discuss specific aspects of remote teamwork.
  • Provide constructive feedback to each other on strengths and areas for improvement.
  • Implement the feedback to enhance your remote teamwork performance.
Attend a virtual networking event for remote teams
Build connections and learn from other professionals in the field of remote teamwork.
Show steps
  • Research upcoming virtual networking events focused on remote teamwork.
  • Register for an event that aligns with your interests.
  • Prepare an elevator pitch to introduce yourself and your work.
  • Attend the event and actively participate in discussions and breakout sessions.
  • Follow up with any connections you made after the event.

Career center

Learners who complete Teamwork in face-to-face, remote and hybrid environments will develop knowledge and skills that may be useful to these careers:
Online Learning Facilitator
An Online Learning Facilitator is responsible for designing and delivering online learning courses and programs. This course can help you develop the skills needed to be successful in this role, such as how to structure and classify the information generated by the team in order to retrieve and manage it efficiently, and how to use the collaboration features of software packages, web-based services, and social networks to collaborate in teams.
Remote Team Manager
A Remote Team Manager is responsible for leading and managing a team of remote workers. This course can help you develop the skills needed to be successful in this role, such as how to create and structure digital teams, actively cooperate with others in remote spaces, and use the collaboration features of software packages, web-based services, and social networks to collaborate in teams.
Virtual Project Manager
A Virtual Project Manager is responsible for planning, organizing, and executing projects in a remote environment. This course can help you develop the skills needed to be successful in this role, such as how to structure and classify the information generated by the team in order to retrieve and manage it efficiently, propose new ideas, processes, or create solutions to solve team problems through digital technologies.
Digital Collaboration Specialist
A Digital Collaboration Specialist is responsible for helping teams to collaborate more effectively using digital tools and technologies. This course can help you develop the skills needed to be successful in this role, such as how to use the collaboration features of software packages, web-based services, and social networks to collaborate in teams, and how to structure and classify the information generated by the team in order to retrieve and manage it efficiently.
Remote Work Consultant
A Remote Work Consultant is responsible for helping organizations to transition to remote work. This course can help you develop the skills needed to be successful in this role, such as how to create and structure digital teams, actively cooperate with others in remote spaces, and use the collaboration features of software packages, web-based services, and social networks to collaborate in teams.
Software Engineer
A Software Engineer is responsible for designing, developing, and testing software applications. This course may be useful for those who want to develop the skills needed to work on remote teams.
Web Developer
A Web Developer is responsible for designing and developing websites. This course may be useful for those who want to develop the skills needed to work on remote teams.
Marketing Manager
A Marketing Manager is responsible for developing and executing marketing campaigns. This course may be useful for those who want to develop the skills needed to work on remote teams.
Customer Success Manager
A Customer Success Manager is responsible for building and maintaining relationships with customers. This course may be useful for those who want to develop the skills needed to work on remote teams.
UX Designer
A UX Designer is responsible for designing the user experience for websites and apps. This course may be useful for those who want to develop the skills needed to work on remote teams.
Technical Writer
A Technical Writer is responsible for writing and editing technical documentation. This course may be useful for those who want to develop the skills needed to work on remote teams.
Project Manager
A Project Manager is responsible for planning, organizing, and executing projects. This course may be useful for those who want to develop the skills needed to work on remote teams.
Sales Manager
A Sales Manager is responsible for leading and managing a sales team. This course may be useful for those who want to develop the skills needed to work on remote teams.
Data Scientist
A Data Scientist is responsible for collecting, analyzing, and interpreting data. This course may be useful for those who want to develop the skills needed to work on remote teams.
Business Analyst
A Business Analyst is responsible for analyzing business processes and identifying opportunities for improvement. This course may be useful for those who want to develop the skills needed to work on remote teams.

Reading list

We've selected 21 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Teamwork in face-to-face, remote and hybrid environments.
Explores how to build a successful and productive remote work team. It provides strategies for creating a collaborative and communicative culture, managing expectations, and building trust. It also offers tips for staying motivated and productive while working remotely.
Valuable resource for those who want to understand the different cultural norms that exist in the workplace. It provides practical tips on how to communicate and collaborate with people from different cultures.
Provides a comprehensive overview of the future of work and how organizations can adapt to the changing landscape. It covers a wide range of topics, from the impact of technology to the changing nature of leadership.
Provides a comprehensive overview of the remote work revolution and how individuals and organizations can thrive in this new era. It covers a wide range of topics, from the benefits of remote work to the challenges of managing a remote team.
Valuable resource for those who want to learn more about how to build and scale high performing technology organizations. It covers a wide range of topics, from team culture to continuous delivery.
Provides a practical framework for organizing teams for fast flow. It covers a wide range of topics, from team structure to communication and collaboration.
Is commonly used in the industry as a reference guide. It provides a comprehensive overview of agile management and how to apply it to remote teams.
Provides a practical guide to working remotely. It covers topics such as setting up a home office, managing your time, and staying motivated. It also includes tips for communicating with colleagues and clients remotely.
Valuable resource for those who want to learn more about how to build a successful startup. It covers a wide range of topics, from customer development to product development.
Valuable resource for those who want to learn more about how to develop a good strategy. It provides a clear and concise framework for evaluating and developing strategies.
Valuable resource for those who want to learn more about how to build a healthy organization. It provides a clear and concise framework for assessing and improving organizational health.
Explores the culture of successful teams. Coyle argues that successful teams have a strong sense of purpose, trust, and accountability. He also provides tips for creating a positive team culture.
Parable about the five dysfunctions that can prevent a team from being successful. Lencioni argues that successful teams are able to overcome these dysfunctions and build a strong sense of trust and accountability.
Provides a framework for organizing teams for high performance. Skelton and Pais argue that successful teams are able to adapt to changing circumstances and deliver value quickly. They also provide tips for creating a team that is both agile and resilient.
Provides insights into the creative process at Pixar Animation Studios. Catmull and Wallace argue that successful teams are able to create a culture of innovation and experimentation. They also provide tips for creating a team that is both creative and productive.
Provides a guide to conducting effective retrospectives. Derby and Larsen argue that retrospectives are essential for helping teams to learn and improve. They also provide tips for creating a retrospective that is both productive and enjoyable to participate in.

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