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Robert Chapman

Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in today's workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organisation.

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Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in today's workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organisation.

This Yellow Belt course will develop your knowledge of Lean Six Sigma, enabling you to deliver full end to end projects using this methodology. In this course we will cover:

- Quality. What quality is, its importance and delivery options.

- Lean. What is Lean, its history, the 8 key wastes, value adding and non-value adding steps, how to create value within your process and more.

- Six Sigma. What is Six Sigma, its history, good quality vs. Six Sigma quality, the project management approach of DMAIC, roles and more.

- The customer. Looking at the voice of the customer and establishing what is critical to quality.

- The DMAIC end to end project management process: The bulk of the course will show you how to identify, build and deliver successful projects using the Lean Six Sigma methodology, and how to ensure you maximise its benefits.

- Exam. As well as tools and other resources, an exam and certificate of completion is offered at the end of this course.

Once you have completed this course, you will be able to deliver project support or full end to end projects using the Lean Six Sigma methodology and tools. This skill is now in high demand as organisations look to stay competitive in todays market, so delivering savings and efficiencies on a large scale will set you apart from the crowd.

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What's inside

Learning objectives

  • You will become certified in lean six sigma: yellow belt level
  • You will learn how to deploy successful lean six sigma projects
  • You will be able to save your organization extensive amounts of time and money
  • You will be able to deploy tried and tested tools to reduce errors, issues and waste
  • You will have the right level of knowledge to upskill your peers in this area
  • You will upskill in the dmaic project management framework, giving you vital skills in demand in today's workforce
  • You will be certified in an area in demand across all industries and types of organization
  • You will know how to practically deploy a range of tools spanning this whole field
  • You will become experienced in root cause analysis, process mapping, process improvement, problem solving, solutioning etc.
  • You will have a badge on your resume identifying your ability to improve your organization from within - a huge win for your career!

Syllabus

Introduction

In this video, we will look at what is going to be covered within this course.

A quick disclaimer before we begin.

In this video, we will look at the purpose of this course.

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In this video, we will look at regular personalities through a quality spectrum.

In this video, we will look at quality in more depth.

In this video, we will look through a range of examples of quality in practice.

In this video, we will look at why a focus on quality is important.

In this video, we will take a high level overview of the 7 tools of quality.

In this video, we will explore this tool of quality in more detail.

In this video, we will look at how to create the perfect goals statement.

In this video, we will look at how to create the right project scope.

In this video, we will look at how to identify the right roles for your project.

Now, let's test your knowledge of this section!

In this video, we will look at Lean in more detail.

In this video, we will explore the benefits and drawbacks of Lean.

In this video, we will look at the history of Lean.

In this video, we will look at the concept of value add.

In this video, we will explore the concept of non-value add.

In this video, we will explore the concept of non-value add but necessary.

In this video, we will look at the role Lean can play in creating value in our processes.

In this video, we will look at the importance of the "process" within Lean.

In this video, we will look at how to correctly plan the timeline for your project.

In this video, we will look at Six Sigma in more detail.

In this video, we will explore Six Sigma further.

In this video, we will explore the benefits and drawbacks of Six Sigma.

In this video, we will look at the history of Six Sigma.

In this video, we will compare good quality and Six Sigma quality.

In this video, we will look at how you identify your Six Sigma level.

In this video, we will explore the key belts and roles within Six Sigma.

In this video, we will run through an overview of the DMAIC structure.

In this video, we will look at the key equation within Lean Six Sigma.

In this video, we will explore what activities you should think about conducting before your project kicks off.

In this video, we will look at the role of the tollgate within Lean Six Sigma projects.

In this video, we will look at the scenario we will follow throughout this course.

In this video, we will introduce the define stage.

In this video, we will look at the role of the Project Charter in a DMAIC project.

In this video, we will look at how to create the perfect project name.

In this video, we will look at how to create the perfect problem statement.

In this video, we will look at how to create the perfect business case.

In this video, we will look at the role of the Project Plan in a DMAIC project.

In this video, we will look at the role of the Stakeholder Analysis in a DMAIC project.

In this video, we will look at the role of the Communication Plan in a DMAIC project.

In this video, we will look at the role of the SIPOC mapping in a DMAIC project.

In this video, we will run through a SIPOC demonstration.

In this video, we will look at the role of the VOC capture in a DMAIC project.

In this video, we will look at the role of the VOC capture: Who is our customer in a DMAIC project.

In this video, we will look at the role of the VOC capture: Interviews in a DMAIC project.

In this video, we will look at how you conduct successful VOC interviews.

In this video, we will look at the types of questions to ask.

In this video, we will look at the role of the VOC capture: Point of use observation in a DMAIC project.

In this video, we will explore how to conduct the point of use observation.

In this video, we will explore the types of questions to ask during this exercise.

In this video, we will look at the role of the VOC capture: Focus groups in a DMAIC project.

In this video, we will explore how to successfully conduct focus groups.

In this video, we will look at an example focus group.

In this video, we will look at the role of the VOC capture: Surveys in a DMAIC project.

In this video, we will look at how you deploy surveys.

In this video, we will look at the types of questions to ask in surveys.

In this video, we will look at the role of the VOC capture: Kano Analysis in a DMAIC project.

In this video, we will explore how to deliver a Kano Analysis.

In this video, we will run through a demonstration of a Kano Analysis.

In this video, we will look at the role of the VOC capture: CTQ Tree in a DMAIC project.

In this video, we will explore how to deliver a CTQ Tree.

In this video, we will explore a demonstration of the CTQ Tree.

In this video, we will look at the role of the TOLLGATE in the define stage of a DMAIC project.

In this video, we will introduce the measure stage.

In this video, we will look at the role of the mapping out the process in a DMAIC project.

In this video, we will run through a demonstration of how to map out a process in flowchart form.

In this video, we will look at the role of the Data Collection Plan in a DMAIC project.

In this video, we will run through a demonstration of how to build out this plan.

In this video, we will look at the role of data collection in a DMAIC project.

In this video, we will look at the role of identifying the key Ys in a DMAIC project.

In this video, we will look at the role of MSA in a DMAIC project.

In this video, we will look at the role of checking the process stability.

In this video, we will look at the role of checking the process capability.

In this video, we will look at how to graphically represent process stability and capability.

In this video, we will look at the role of the TOLLGATE in the measure stage of a DMAIC project.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Provides a foundational understanding of Lean Six Sigma principles, enabling learners to contribute to process improvement initiatives within their organizations
Develops skills in the DMAIC (Define, Measure, Analyze, Improve, Control) project management framework, which is highly valued across various industries
Offers certification in Lean Six Sigma Yellow Belt, a widely recognized credential that demonstrates proficiency in process improvement methodologies
Emphasizes the use of tried and tested tools for root cause analysis, process mapping, and problem-solving, providing a systematic approach to improvement
Begins with the fundamentals of quality, Lean, and Six Sigma, making it accessible to learners with varying levels of experience
Includes practical exercises and demonstrations of tools like SIPOC mapping, VOC capture, and CTQ trees, facilitating hands-on application of the methodology

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Reviews summary

Foundational lean six sigma yellow belt training

According to learners, this course provides a solid introduction to the core concepts of Lean Six Sigma at the Yellow Belt level. Students say it offers a structured approach by following the standard DMAIC framework, which helps in understanding how to approach process improvement projects. The course introduces key tools such as SIPOC, CTQ trees, Kano analysis, and basic quality tools, along with demonstrations on how to use them. A major appeal for students is that the course is clearly geared towards preparing them for Yellow Belt certification, fulfilling its primary objective. While it covers essential elements for a foundational understanding, learners note that it focuses on providing an overview rather than deep statistical or advanced methods, which is appropriate for this belt level.
Provides an introductory-level overview of LSS concepts.
"As a Yellow Belt course, it provides a good, high-level overview of Lean Six Sigma concepts and methodologies."
"It's an introductory level course, suitable for beginners looking to understand the basics before pursuing higher belts."
"This isn't a deep dive into advanced statistical analysis, focusing instead on the foundational elements of process improvement."
Introduces essential Lean Six Sigma tools and concepts.
"The course covered useful foundational tools like SIPOC, CTQ trees, and Kano analysis for process improvement."
"I learned about the 7 basic tools of quality and got demonstrations on how to apply them."
"It demonstrates how to use practical tools like process mapping and building data collection plans."
Follows the standard Lean Six Sigma project structure.
"I appreciated how the course followed the DMAIC framework throughout the modules."
"The breakdown into Define, Measure, Analyze, Improve, and Control stages was logical and easy to follow."
"It clearly explained each step needed to manage a Lean Six Sigma project using DMAIC."
Effectively prepares learners for Yellow Belt certification.
"My primary goal was the Yellow Belt certification, and this course seems well-designed for that objective."
"The course structure and content build directly towards passing a certification exam."
"It provides a strong foundational knowledge base relevant for achieving official Yellow Belt recognition."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Lean Six Sigma Yellow Belt: Certification with these activities:
Review Basic Statistics Concepts
Reinforce your understanding of basic statistical concepts, which are essential for understanding process capability and control in Six Sigma.
Show steps
  • Review key statistical terms and formulas.
  • Work through practice problems related to process variation.
  • Take a short online quiz to assess your understanding.
Read 'The Lean Six Sigma Pocket Toolbook'
Familiarize yourself with the core tools and techniques used in Lean Six Sigma projects.
Show steps
  • Read the book, focusing on tools relevant to the Yellow Belt certification.
  • Take notes on key concepts and examples.
  • Identify tools that you find particularly interesting or useful.
Identify a Process for Improvement
Apply the DMAIC methodology learned in the course to a real-world process, solidifying your understanding and practical skills.
Show steps
  • Identify a process in your workplace or daily life that could be improved.
  • Define the problem and the desired outcome.
  • Gather data on the current process performance.
  • Analyze the data to identify root causes of the problem.
  • Develop and implement solutions to improve the process.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Develop a SIPOC Diagram for a Process
Practice creating a SIPOC diagram, a fundamental tool for defining the scope of a process and identifying key elements.
Show steps
  • Choose a process from your workplace or daily life.
  • Identify the Suppliers, Inputs, Process, Outputs, and Customers.
  • Create a visual diagram representing the SIPOC elements.
  • Review and refine the diagram for accuracy and completeness.
DMAIC Scenario Exercises
Reinforce your understanding of the DMAIC methodology by working through various scenario-based exercises.
Show steps
  • Find online resources or create your own DMAIC scenarios.
  • Work through each phase of DMAIC for each scenario.
  • Document your findings and solutions for each phase.
  • Compare your solutions with others or with provided solutions.
Create a Presentation on Lean Principles
Deepen your understanding of Lean principles by creating a presentation that explains the core concepts and benefits.
Show steps
  • Research and gather information on Lean principles.
  • Organize the information into a clear and concise presentation.
  • Include examples of how Lean principles can be applied in different industries.
  • Practice delivering the presentation to a friend or colleague.
Read 'Lean Thinking'
Expand your knowledge of Lean principles and their application in various industries.
View Lean Thinking on Amazon
Show steps
  • Read the book, focusing on the five principles of Lean.
  • Identify examples of how Lean thinking can be applied in your own organization.
  • Reflect on how Lean principles can help you achieve your career goals.

Career center

Learners who complete Lean Six Sigma Yellow Belt: Certification will develop knowledge and skills that may be useful to these careers:
Continuous Improvement Coordinator
Continuous improvement coordinators are responsible for implementing and managing continuous improvement initiatives within a company. This Lean Six Sigma Yellow Belt course helps in providing the tools and techniques needed to lead these initiatives effectively. A Continuous Improvement Coordinator facilitates the identification of improvement opportunities, implementation of solutions, and monitoring of results. The DMAIC structure taught by the course offers with a structured approach to driving continuous improvement efforts. This certification course assists in managing continuous improvement.
Process Improvement Specialist
A process improvement specialist focuses on streamlining operations and enhancing efficiency within an organization. This Lean Six Sigma Yellow Belt certification course helps build a foundation for this role, providing you with the skills to identify areas for improvement, reduce waste, and optimize processes using the DMAIC framework. You will learn how to deliver projects that save organizations time and money. The course content on value adding and non value adding steps is particularly relevant. The course certification can help you stand out as a Process Improvement Specialist.
Operations Analyst
Operations analysts examine and improve operational performance within an organization. This Lean Six Sigma Yellow Belt course helps in offering methodologies to boost efficiency, reduce waste, and improve the overall effectiveness of operations. The ability to find the 8 key wastes is extremely important in this role. As an Operations Analyst, the DMAIC framework taught in the course helps develop structured approaches to problem solving and process optimization. The knowledge of Lean principles helps you differentiate value adding from non value adding activities. This course can give you a competitive edge in the field of operations analysis.
Manufacturing Engineer
Manufacturing engineers design, develop, and optimize manufacturing processes. This Lean Six Sigma Yellow Belt course helps in providing a foundational understanding of process improvement methodologies that are directly applicable to manufacturing environments. A Manufacturing Engineer may use Lean principles to eliminate waste, improve efficiency, and reduce costs in the production process. DMAIC is an important step in becoming a Manufacturing Engineer.
Quality Assurance Analyst
A quality assurance analyst ensures that products or services meet specific standards and customer expectations. This Lean Six Sigma Yellow Belt course provides a valuable introduction to quality principles and defect reduction. As a Quality Assurance Analyst, a key responsibility is to discover issues in products and services. The course helps you understand how to identify critical to quality (CTQ) characteristics and implement quality control measures. The DMAIC project management framework, a core component of the course, helps you to systematically address quality issues. This course is the start for someone who wants to become a Quality Assurance Analyst.
Supply Chain Analyst
Supply chain analysts optimize the flow of goods and services from suppliers to customers. This Lean Six Sigma Yellow Belt course helps build a foundation for streamlining processes and reducing waste within the supply chain. As a Supply Chain Analyst, you will be involved in identifying inefficiencies. The Lean principles and DMAIC framework help identify these inefficiencies and implement improvements. This course is a first step to becoming a Supply Chain Analyst.
Business Analyst
Business analysts identify business needs and determine solutions to business problems. Lean Six Sigma Yellow Belt training imparts skills in process analysis and improvement, which are highly relevant to a business analyst. A Business Analyst may use the DMAIC framework to analyze current processes, identify inefficiencies, and propose optimized solutions. The course's emphasis on data driven decision making and the voice of the customer is critical. The skills learned are fundamental to becoming an effective Business Analyst.
Logistics Coordinator
Logistics coordinators manage the transportation, storage, and distribution of goods. This Lean Six Sigma Yellow Belt course helps in providing a good foundation for optimizing logistics processes and reducing inefficiencies. As a Logistics Coordinator, you will be involved in streamlining supply chains, reducing transportation costs, and improving delivery times. The knowledge of waste reduction and process mapping helps you deliver improvements in the logistics operations.
Project Coordinator
Project coordinators assist project managers in planning, executing, and monitoring projects. By understanding the DMAIC framework and project management methodologies, the Lean Six Sigma Yellow Belt course is beneficial. As a project coordinator, you will be involved in various stages of a project, ensuring that tasks are completed on time and within budget. The skills in process mapping and root cause analysis covered in this course are skills that you will find useful as a Project Coordinator.
Healthcare Administrator
Healthcare administrators manage and coordinate healthcare services in hospitals, clinics, and other healthcare facilities. Lean Six Sigma methodologies, as introduced in this Yellow Belt course, help improve efficiency, reduce errors, and enhance patient care. As a Healthcare Administrator, you may use process improvement tools to streamline workflows, reduce wait times, and improve overall operational effectiveness. The course emphasis on quality and customer satisfaction is important for your success in the role of Healthcare Administrator.
Compliance Officer
Compliance officers ensure that an organization adheres to laws, regulations, and internal policies. The Lean Six Sigma Yellow Belt course may be useful because it helps in creating standardized processes and identifying potential risks or areas of non compliance. As a Compliance Officer, you may use process mapping to document and assess compliance procedures, helping improve the effectiveness of compliance programs. The course will help you as a Compliance Officer.
Training Specialist
Training specialists design and deliver training programs to improve employee skills and knowledge. This Lean Six Sigma Yellow Belt course may translate to the ability to train others in process improvement methodologies. A Training Specialist could incorporate Lean Six Sigma principles into training programs to improve employee effectiveness and reduce errors. The course helps learn how to upskill your peers in this area.
Management Consultant
Management consultants advise organizations on how to improve their performance and efficiency. This Lean Six Sigma Yellow Belt course may be helpful in providing a foundational understanding of process improvement methodologies. A management consultant may use tools learned in this course to analyze client processes, identify areas for improvement, and recommend solutions. This course can help you become a Management Consultant.
Data Analyst
Data analysts collect, process, and analyze data to identify trends and insights that can help organizations make better decisions. While this Lean Six Sigma Yellow Belt course does not focus on advanced data analysis, the course may be useful because it introduces structured problem solving and data driven decision making. A data analyst may find the DMAIC framework helpful in approaching data analysis projects, ensuring a systematic and thorough approach. This course can enhance your ability to serve as a Data Analyst.
Business Development Manager
Business Development Managers identify and pursue new business opportunities to drive growth. This Lean Six Sigma Yellow Belt course might be useful because the content ensures alignment with customer needs and efficient service delivery. A Business Development Manager may use process improvement techniques to streamline sales processes, improve customer satisfaction, and increase revenue. This course can help you become a Business Development Manager.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Lean Six Sigma Yellow Belt: Certification.
Provides a concise overview of the essential tools and techniques used in Lean Six Sigma projects. It serves as a practical reference guide during the course and beyond. It is particularly useful for understanding the application of various tools in the DMAIC phases. This book is commonly used by professionals in the field.
Provides a comprehensive overview of Lean principles and how they can be applied to improve efficiency and reduce waste in organizations. It offers a deeper dive into the concepts introduced in the Yellow Belt course. It is more valuable as additional reading to expand knowledge. This book is commonly used by industry professionals.

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